民航实用英语之——进港服务

民航实用英语之——进港服务

UNIT FIVE ARRIVAL SERVICE

第五单元进港服务

DIALOGUE25 Ask for direction

P: Excuse me, can you show me the way to the baggage claim area? I am an athlete for 29th Olympic Games, all my sports equipment is inside them. S: Certainly, the baggage claim area is located on the first floor. Look that is the passenger arrivals direction board. Please follow the arrows and go straight ahead, then you will get to the hall on the first floor and then you will find the baggage claim area. And pleas look for your flight number on the monitor to see to which baggage carouse to go. P: Ok, thank for your help.

S: It’s my pleasure. And I hope everything goes well.

对话25-问路

旅客：你好！请问你能告诉我到哪里提取行李吗？我是29届奥运会的参赛选手，我的运动器械都在行李里呢。

职员：当然可以。行李提取处设在一楼。您看那是到港旅客的指示方向，请您按照箭头所指方向一直往前走，到达一楼大厅后，您就会看到行李提取处。还有就是请您从行李显示屏上查询您航班所相对应的行李转盘号码，然后去相应的行李转盘去提取行李。

旅客：谢谢你。

职员：这是我应该做的。并且祝您一切顺利。

Dialogue 26 transfer passenger services (1)

S: Are there any passenger transfer to New York by flight CA981?

P: Excuse me, I am a transfer passenger to New York by flight CA981. S: Ok, Please wait here for a moment, I will show you the way to the international departure area. All the passengers transfer to New York follow me please. Now you can claim your baggage here, and go to the transfer check-in counter over there. After all the settles, you can go to the international departure area on the second floor. At there you need complete the formalities like go through the customs, frontier inspection and so on. And don't forget filling the immigration card, health card. 对话26-转机服务（I）

职员：有转机国航981前往纽约去的旅客吗？

旅客：我转机去纽约。

职员：请您在这里稍等，我会带您去国际出港大厅。所有转机去纽约的旅客请跟我来，现在您可以在这里提取您得行李，然后去那边的中转柜台去办理手续，办完手续后您直接去2楼的出港大厅办理海关、边防等手续。还有清不要忘记填写出境卡和健康卡。

Dialogue 27 transfer passenger services (2)

P: Hello, I just came from Guangzhou by flight CA1310, I intend to go to London by CA931, what should I do now?

S: Please wait for me for a moment, after all transfer passengers gathering, I will show you the way to the transfer section where you complete the immigration formalities.

P: Ok, thanks.

S: Excuse me, follow me please. Please fill in the disembarkation card and wait for immigration officers and security check personnel.

P: I have already checked my baggage through, need I claim them out and go through the customs?

S: No，you needn’t. Your baggage will be checked by customs officers automatically through the customs check machine. If the customs don't find any problems on your baggage, you can go through the immigration formalities and then go to your boarding gate.

对话27-中转服务（II）

旅客：你好。我乘坐国航1310航班然后转国航931航班去伦敦，你能告诉我我该怎么转机吗？

职员：请您稍等，等我把转机的旅客找齐了以后，我带您们去中转厅办理出境手续。

旅客v：好的，谢谢。

职员：请跟我走。请您们在此填写入境卡，并且在此等候边防人员和安检人员的检查。

旅客：我的行李已经办好了联程托运，我还需要把它们提取出来过海关吗？

职员：不需要，您的行李会自动接受海关人员的检查，如果没有问题的话，您就可以办理出境手续，到达指定的登机口候机了。

Dialogue 28 transfer passenger services (3)

P: Hello, I’m a transfer passenger to Guangzhou by flight CA1329, but I can’t find my boarding gate. Can you tell where flight CA1329’s boarding gate.

S: I am sorry, the boarding gate for 1329 is not to be decided now, please listen to announcements or ask our staff before boarding.

P: Ok, thank you.

对话28-转机服务（III）

旅客：你好，我是转机国航1329去广州的旅客，你能告诉我1329航班确切的登机口吗？

职员：抱歉，1329航班的登机口现在还没有确定下来，请您在起飞前听广播或者是询问我们的工作人员。

旅客：好的，谢谢。

Dialogue 29 transfer passenger services (4)

S: Excuse me, Mr.Li, we are very sorry to inform you that you can’t catch your connecting flight to France today, since the previous flight arrived late.

P: How come? What will you do for me now? Do you make some arrangement for me? Do you have alternative flight to France today? It is not my