外贸函电-Unit 04 询盘及回复
外贸英语函电Unit Four
We are making you an offer for 5,000 yards of printed shirting at RMB98.00 net per yard CFR London for shipment during November/December, 2008. This offer is firm, subject to your reply reaching us at the end of this month.
5．The above offer is subject to goods being unsold. 以上报盘以货物未售出有效。
6. The offer is valid until November 10, after which date it becomes null and void. 此报盘在11月10日前有效，过期作废。
Dear Sir: We have received your letter of Aug 25 and, at your
request, we are airmailing you one catalog and one sample book for our Printed Shirting. We hope they will help you make your final decision after they reach you in due course.
PREV.
Useful expressions and sentences
1．In response to your request, we make you an offer as follows: 应你们的请求，我们报盘如下
2．Your enquiry of July 6 for xxx has been passed on to us for our attention. 你方7月6日对xxx的询盘已转交由我们处理。
外贸业务回复询盘函电范文
外贸业务回复询盘函电范文以下是外贸业务回复询盘函电范文，一起来学习吧。
回复询盘告知无货referring to your letter of 5 june, we very much regret that we are unable to make you an offer for the goods you demand. the reason is that the product you need has been out of stock. what’s more our manufacturers have declined orders because of shortage of raw materials.we shall, however, file your inquiry and cable you our offers as soon as we have got supplies.我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。
其原因是，此货品在我处已经脱销。
而且，由于原料短缺，生产厂家已经拒绝了我方订单。
我方已将贵方询函备案，一经有货，我方将以电报报盘。
回复询盘，量大折价we are pleased to receive your letter of 5 july and enclose our catalogue and price list. also by separate post we are sending you the samples of our products. our catalogue contains items and their specifications of our supplies. through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. for a total purchase of not less than 100,000 and not more than 200,000 american dollars, we would allow a discount of 10% and for a purchase larger than 200,000 american dollars, we would allow a 20% special discount.很高兴收到贵公司7月5日来函。
询盘范文 外贸函电实例：询盘-发盘-还盘-接受
1. 永康盛辉公司的Frank Luo收到美国Sunshine Trading Co., Ltd. 经理Adam 初次询盘并按其要求及时寄出商品目录和价目单Dear Adam,We thank you for your letter asking for our new catalogues and shall be glad to enter into business relations with your firm.Complying with your request, we are sending you under separate cover our latest catalogues and pricelist covering our exports available at present and hope that you will find many items in it which interest you.We look forward to receiving your inquiries soon.Sincerely,Frank2. 美国客商在收到材料后，表示对其中三款角磨机感兴趣并寻问Frank Luo能否报FOB价，最惠价，最低订货量等问题。
Dear Frank,Thanks for your information. We are interested to buy large quantities of Angle Grinder and shall appreciate it if you would give us the best FOB Ningbo price. I have now listed below the models that are of interest:AG105L, AG203S, AG880HPlease send us some samples for testing. We will pay the sample fees.How about MOQ?We are waiting for your reply.Best Regards,Adam3. 收到询盘后，Frank Luo给美国客商做了回复。
外贸函电询盘和回复范文
外贸函电询盘和回复范文文章1：外贸函电——询盘和回复范文外贸函电是国际贸易活动中不可缺少的一部分，能够顺畅的进行外贸函电沟通是成功开拓海外市场的关键。
在日常工作中，写外贸函电是重要的一环，尤其是询盘和回复，下面我们就来看看询盘和回复的范文。
一、询盘外贸函电中的询盘，即是询问和了解其它公司或供应商的产品报价、质量、型号、生产情况和交货期等信息的过程。
国际贸易中，询盘有着至关重要的作用，在客户和供应商之间搭建起了一座桥梁，是促成双方业务关系的一种方式。
范文：Dear Sir/Madam,We have learned from the Internet that your company is a well-known supplier of garment accessories. We are interested in purchasing some of your products.Could you kindly send us a catalogue and a price list of your most popular products? We would also like to know the minimum order quantity, delivery time, payment terms and your general terms of trade.We look forward to hearing from you soon.Yours faithfully,(签名)二、回复外贸函电中的回复，即是对买方的询盘做出回复，通知买方某些信息，如价格、交货期、包装、运输和支付方式等，也是商务往来和开拓市场的重要方式。
范文：Dear Sir/Madam,Thank you for your interest in our products. We are pleased to enclose our catalogue and price list.Our prices are competitive and we are willing to offer you a discount for a large quantity order. The minimum order quantity is 5000 pieces per item. Our delivery time is 30 days after receipt of your order and payment.We hope to establish business relations with your company and would be glad to receive your trial order.Yours faithfully,(签名)三、询盘回复范文：Dear Mr. Johnson,Thank you for your message of 23rd September inquiring about our product, 4-17k automatic temperature controller.This instrument has a temperature range of 0 to 800℃ with a control accuracy of ±0.5℃. The current price is USD75 per unit FOB Shanghai. The minimum order quantity is 500 units and the delivery time is 30 days after receipt of your purchase order.Attached please find our product catalogue and specification sheet. If you have any further questions, please do not hesitate to contact us.Yours sincerely,(签名)四、回复询盘并请求样品范文：Dear Mr./Ms. Su,Thank you for your email of 20th May inquiring about our product,the 3D printing pen.We are pleased to offer you our competitive prices and the following terms of trade:- Unit price: $15.5 FOB Shenzhen- Minimum order quantity: 1,000 units- Payment terms: 30% deposit by T/T, balance against copy of B/L - Delivery time: 30 days after receipt of depositIn order to help you make a better decision, we would like to send you a sample of our product. Would you please provide us with your Fedex or DHL account number for the freight charge? Alternatively, we can arrange sample shipment with freight prepaid by you.Please kindly let us know your feedback and we look forward to hearing from you soon.Best regards,(签名)五、回复购买意向范文：Dear Mr./Ms. Zhang,Thank you for your email of 10th July expressing your interest inpurchasing our product, the wooden bed frame.We are excited to provide you with the following details and terms of trade:- Product: Wooden Bed Frame (Size: 1800*2000mm)- Material: Solid Wood (Oak or Pine)- Price: $480 per set FOB Shenzhen- Minimum Order Quantity: 50 sets- Payment Terms: 30% deposit by T/T, balance against copy ofB/L- Delivery Time: 45 days after receipt of depositWe have attached the product specifications and several pictures for your reference. If you require a sample, we can send it to you for a unit cost of $80, which will be refunded upon receipt of your order.Please let us know if you have any additional questions or requirements. We look forward to working with you and appreciate your business.Best regards,(签名)六、回复取消订单范文：Dear Mr./Ms. Lee,Thank you for your email of 15th June informing us that you would like to cancel your purchase order for the metal bookends.We are disappointed to hear about your decision, but we understand that things can change. Please kindly provide us with your reasons for cancellation so that we can improve our service and products in the future.Regarding the cancellation process, we would like to remind you that according to our terms of trade, we will charge a fee of 20% of the total order value as a cancellation fee. As for the deposit, we will return 80% of it to you within two weeks.We hope that we can have the opportunity to cooperate with you in the future and that you will consider our products again. If there is anything we can do to assist you, please do not hesitate to contact us.Best regards,(签名)七、回复投诉范文：Dear Mr./Ms. Chen,Thank you for your email of 18th August expressing your dissatisfaction with our product, the aluminum case.We apologize for the inconvenience and the issue you have encountered. We would like to assure you that we take all customer complaints seriously and are committed to resolving the problem to your satisfaction.Could you please provide more details about the problem you are facing and attach some pictures to illustrate it? We will investigate the issue and take appropriate action accordingly.In the meantime, we would like to offer a refund for the damaged item or provide a replacement. Please kindly let us know which option you prefer and we will handle the matter promptly.We value your business and appreciate your feedback. If there is anything else we can do to assist you, please do not hesitate to contact us.Best regards,(签名)本文提供了七个不同情境下的英文商务邮件范文，包括回复询盘、发送报价单、确认订单、提供样品、回复购买意向、回复取消订单以及回复投诉。
外贸英语函电之咨询、旬盘及回复(英文版)
2) Quality must be up to sample . 质量必须完全样品相同。
3) The sample is for reference only. 样品仅供参考。
as per sample counter sample sample post
按照样品 反样、对等样品 样品邮寄
full range of sample sample book
全套样品
样品册
注意：在表示“……的样品”时，常接介词of或for
2.price 1）n.价格
a. Business is possible if you can raise(lift, improve) the price by 5%. 如你方出价能提高5%，可能成交。
The goods are priced too high. 此货定价太高
The new product of ours is moderately priced. 我们的这项新产品定价适度
3.discount 1) n. 折扣：贴现 The highest discount we can allow (or give, make, grant) on this article is 10%. 我们对这项商品最多只能打九折。
（三）询问可以给予的折扣条件及要求的支付条件。
最后，友好的结尾。
询价的回复
在回复询价时一定要及时认真，因为每接收到一 封询价信，就意味着有了做成交易的机会。即使一时 没货，也不要置之不理或者简单的说句“无货”了事。 要采取积极主动的态度，有礼貌地、得体地作出回复 。 • 注：假如不能提供对方感兴趣的商品，暂时无货的 ，可以在交货期上做文章，长期无货的，可以向对 方推荐类似的产品。
外贸函电询盘和回复范文
外贸函电询盘和回复范文第一篇：关于外贸函电初步询盘和回复在外贸业务中，函电是非常重要的交流工具，在外贸函电中询盘和回复是非常常见的函电类型。
下面是一篇关于外贸函电初步询盘和回复的范文，希望能为大家提供一些参考。
一、外贸函电初步询盘Dear Sirs/Madam,We have learned from the internet that you are one of the leading exporters of T-shirts in China, and we are interested in importing your products to our country.In order to give you a better understanding of our company, we would like to provide you with some basic information about us. We are a medium-sized company with a strong presence in the retail market. We specialize in men's and women's casual wear and sportswear, and have a network of over 200 retail outlets throughout our country.We would like to request a catalogue and price list of your T-shirts, along with information regarding minimum order quantities and delivery times. Please quote FOB Shanghai and CIF our port of destination, and kindly indicate your payment terms.We look forward to hearing from you soon.Yours faithfully,Michael Smith二、外贸函电初步询盘回复Dear Michael,Thank you for your inquiry about our T-shirts. We are pleased to learn of your interest and will be happy to supply you with our products.Please find attached our electronic catalogue and price list for your reference. Our minimum order quantity is 500 pieces per style, and delivery time is around 45-60 days after receipt of your order and deposit payment.We offer FOB Shanghai and CIF your destination port as per your request, and our payment terms are usually 30% deposit and 70% balance against copy of shipping documents or L/C at sight.If you have any questions or require further information, please feel free to contact us. We look forward to doing business with you. Best regards,Jane Lee第二篇：关于外贸函电进一步询盘和回复在出口贸易过程中，进一步的询问某一产品的详细信息是一种常见的交流方式，下面是一篇关于外贸函电进一步询盘和回复的范文，供大家参考。
卖方回复询盘函电英文范文(7篇)
卖方回复询盘函电英文范文(7篇)卖方回复询盘函电英文范文第4篇Heavy enquiries witness the quality of our products.大量询盘证明我们产品质量过硬。
As soon as the price picks up, enquiries will revive.一旦价格回升，询盘将恢复活跃。
Enquiries for carpets are getting more numerous.对地毯的询盘日益增加。
Enquiries are so large that we can only than allot you 200 cases.询盘如此之多，我们只能分给你们200箱货。
Enquiries are dwindling.询盘正在缩减。
Enquiries are dried up.询盘正在绝迹。
They promised to transfer their future enquiries to Chinese Corporations.他们答应将以后的询盘转给中国公司Generally speaking, inquiries are made by the buyers.询盘一般由买方发出。
Mr. Baker is sent to Beijing to make an inquiry at ChinaNational Textiles Corporation.贝克先生来北京向中国纺织公司进行询价。
We regret that the goods you inquire about are not available.很遗憾，你们所询的货物此刻无货。
In the import and export business, we often make inquiries at foreign suppliers.在进出口买卖中，我们常向外商询价。
To make an inquiry about our oranges, a representative of the Japanese pany paid us a visit.为了对我们的橙子询价，那家日本公司的一名代表访问了我们。
外贸询盘回复范文
外贸询盘回复范文一、产品询问询盘回复。
主题：关于[产品名称]的回复。
尊敬的[客户姓名]：您好！哇，看到您对我们的[产品名称]感兴趣，简直就像在沉闷的外贸世界里看到了一道亮光呢！您想了解的这个[产品名称]啊，它可是我们的明星产品。
我们有好几种不同的规格来满足各种需求。
比如说，最小规格的[具体最小规格]适合一些小型项目或者空间有限的地方使用，就像给精致的小盒子配上一把合适的小锁一样；而最大规格的[具体最大规格]呢，那就是为大型工程或者对量需求很大的客户准备的，就像是为宏伟的城堡打造一扇巨大而坚固的门。
在质量方面，您大可放心。
我们的产品是通过[质量认证名称]认证的，这个认证可严格啦，就像一个超级严厉的考官，只有最优秀的产品才能通过。
生产过程中，我们有一套超级严谨的质量控制体系，从原材料的选择开始就像挑钻石一样精心，到最后的成品检验，就像是给公主选礼服一样细致，绝对不会让有瑕疵的产品溜出去。
至于价格嘛，这得根据您具体的需求量和所选的规格来定。
如果您的订单量比较大，那我们肯定能给您一个非常优惠的价格，就像批发水果一样，买得多就更划算啦。
您大概的需求量是多少呢？期待您的进一步消息，希望我们能达成一笔超棒的交易！祝您生活愉快！[您的名字][公司名称][日期]二、价格询盘回复。
主题：关于[产品名称]价格的回复。
嗨，[客户姓名]！您的询盘就像一阵及时雨落在我面前呢！咱们先来说说这个[产品名称]的价格。
您知道吗，这价格就像一个神秘的宝藏，有很多因素在影响它。
像原材料价格的波动啊，就像海上的风浪一样不稳定，有时候涨得让人心惊肉跳，有时候又降得让人惊喜万分。
而且不同的配置、不同的数量，都会让这个价格宝藏的地图发生变化。
如果您要的是基本配置的[产品名称]，而且数量在[最小起订量]左右，那价格大概是[X]美元/件。
不过呢，如果您能把订单量提高到[较大数量]，那我就可以像魔术师一样，把价格变到[X 折扣金额]美元/件，这个折扣就像是我们给您的特别奖励，感谢您对我们产品的厚爱。
外贸英语函电之咨询、旬盘及回复(英文版)PPT课件( 33页)
一、General Enquiry and Reply
1.sample n.样品
1) We have forwarded you by separate airmail 2 lbs sample of this material.
If you cannot arrange entire quantity, please offer us at least half.
如果你方办不到全数，请至少报给我们半数
关于数量的表述：
1.追加数量
2.相应的数量
additional quantity corresponding quantity
The goods are priced too high. 此货定价太高
The new product of ours is moderately priced. 我们的这项新产品定价适度
3.discount 1) n. 折扣：贴现 The highest discount we can allow (or give, make, grant) on this article is 10%. 我们对这项商品最多只能打九折。
2. commission 佣金 明 佣：包括在价格内的佣金，如USD1050 per M/T C.I.F.
New York including commission of 3% 暗 佣：不在合同中列明
双头佣：指中间人从买卖双方的一笔交易中同时收取佣金。 这种情况往往是一边拿明佣，一边拿暗佣。
2）discount v. 贴现，打折扣 Bills can be easily discounted in London.
外贸英语函电课件unit4
be in the hope of
I called all the companies on this page in the hope of finding a customer.
I am e-mailing you in the hope of establishing business relations with you.
Please inform us of your trade terms and forward samples and product brochures.
If your prices are in line, we trust important business can materialize.
We are looking forward to your early reply.
Yours faithfully，
Language points
Avail ourselves of this opportunity to… ( 后接动词原型)利用这个机会做… 还可以说take advantage of this opportunity or take this opportunity
The nature of enquiry:
In foreign trade an enquiry is usually (not absolutely) made by the prospective buyer without engagement（约束）, requesting for information on the supply of certain goods. So we call it 询盘 or 询 价 in Chinese.
外贸函电课程重点_外贸函电 Unit 4
Unit 4. Inquiry第四章询盘Leading-in Tasks （任务导入）Try to finish the following tasks and predict the objectives and focus of this unit.Task 1.假设你是中国光明国际贸易有限公司（Guangming International Trading Co. Ltd.，联系地址：30 Sichuan Road, Shanghai, China，Tel：86-21- Fax：86-21- E-mail: guangming@）进出口部的经理。
最近，你公司打算从英国伦敦亚瑟父子公司（Messrs. Arthur Grey & Son Co. Ltd.，联系地址：19 Cheapside, London, E.C.2 ，Tel：0044-20- Fax：0044-20-E-mail：mags_ld@）进口100台真空吸尘器（vacuum cleaner）。
现在，请致函该公司向其询盘。
注意信中务必包含以下内容。
1) 我们在广交会（Guangzhou Fair）上得知贵公司以及贵公司的产品。
2) 我方是中国四川省主要的吸尘器经销商。
3) 我方拟购100台V-368号真空吸尘器，如能详报含2%佣金的成本加运费、保险费到伦敦的最低价，将不胜感激。
4) 报盘时，请说明支付条款、最早装运期、包装条款以及折扣等方面的情况。
5) 静候佳音。
Task 2.针对任务1中所拟信函的内容，以亚瑟父子公司出口部经理的身份拟一封回函。
注意该回函中务必包含以下内容。
1) 感谢贵公司的询盘。
2) 很抱歉由于订单甚多，贵方所需型号的产品暂时无法供货。
3) 很遗憾不能满足贵公司的需要，一旦有新货供应，我们将立即与你们接洽。
3) 随函附上本公司其他同类产品的目录及价格表，如有兴趣或者有进一步的需要，务请告知。
4) 希望将来能与贵公司达成交易。
外贸函电第二版-04询盘及回复
quote v 报价， 与介词for连用 quotation n报价，与动词make，send，give，cable， fax连用，后接介词for，但当买方提及卖方报价时一般 用介词of △ quote sb a price for sth △ quote sb for sth △ quote sb a price △ quote a price Please quote us your most favorable price CIF Seattle for the above goods, including our commission 5%. 请就上述货物向我方报CIF西雅图最优惠价，含佣金5%。 attractive price
We are regular buyers of men‟s knitwear.（我们是 购买男用针织品的老客户。）
Will you please send us your illustrate/ latest （ 3） 请求对方 catalogue and price-list.（请您寄给我们带插图的 寄送目录、/最新的产品目录和价格表。） 价格表和 We should like to receive a copy of your latest catalogue and full details of your export prices 样品 and terms of payment, together with samples.（我 们非常希望获得贵公司的最新产品目录和有关出 口价格、付款条件以及样品的详细材料。） catalogue n 商品目录册 △ the latest catalogue 最新目录 illustrated catalogue 附有说明书（插图）的目录 △ list 货单 △ brochure 小册子 △ leaflet 单页的商品说明书 △ pamphlet 小册子
外贸英语函电的询盘及回复(全流程每个步骤,直接复制可用!)
外贸询盘回复黄金模板常常听到业务员抱怨“询盘质量不高”、“有询盘没转化”、“有些印度客户只是来比价格的”……想必大家都不陌生！但难道只有平台问题、客户问题吗？我们自身的处理真的没问题吗？外贸员在回复询盘时经常出现的问题有哪些？询盘的回复规则：1、回复及时（24小时内是黄金时间）2、内容专业（清晰、简洁、完整）3、格式规范（别忽略问候语，结束语等细节）客户主动询价、我方报价一般回复Dear Mr./Ms XXThanks for your inquiry about XX products!Now we here kindly quote you our best XX price as following:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date. Looking forward to hearing from you soon产品的库存不多Dear X,Tank you for your inquiry.Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!Best regards,(name)客户所要产品断货Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well.You can click on the following link to check them out.Please let me know for any further questions.Thanks.Best Regards,(Your name)向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards问客户对报价的意见第一次询问Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007.. Have you received it? Please check it and let me know your comments about the price.Looking forward to hearing from you soon.第二次询问Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX . And asked for your comments on XX. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!第三次询问Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2016. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2016. But still no reply. Now I'd like to know whether you still interested in this item.Looking forward to hearing from you soon.重新报价Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2016. Now we here kindly requote you the adjusted price as follows:USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance for your quick reply!询问对新价格的意见Dear Mr./Ms.XXRe XX products, in order to build our further business relationship. we have requote you new price on XX.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.报价不回复方式一Dear X,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do better.方式二Dear sir,Did you receive our quotation on Apr 12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regards.回应买家砍价方式一Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that low p rice you asked for.We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.However, we’d like to offer you some discounts on bulk purchases.If your order is more than X pieces, we will give you a discount of xx% off.Please let me know for any further questions. Thanks.Sincerely,(name)方式二Dear X,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela.提醒买家尽快付款方式一Dear X,We appreciated your purchase from us.However, we noticed you that h**en’t made the payment yet.This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.Thanks again!Looking forward to hearing from you soon.Best Regards,(Your name)方式二Dear X,We appreciate your order from us. You have chosen one of the bestselling products inour store. It’s very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.We noticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.Best Regards,(your name)PS: We are one of the biggest suppli ers on . With more than 3 years’ experience in world trade,we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.If you have any questions, please contact us; we are happy to help you.未付款订单Dear $buyer,We have got your order of XXXXXX。
外贸询盘、发盘、还盘、接受全过程邮件模板
外贸询盘、发盘、还盘、接受全过程邮件模板外贸询盘、发盘、还盘、接受全过程邮件模板在外贸沟通过程中，⼤多数的业务都是从询盘开始的，询盘处理的好坏直接影响成交的早晚。
因此，询盘处理的四个步骤是很重要的，下⾯我们⽤英⽂邮件的形式还原以上模板，供初学者参考之⽤。
以服装为例。
⼀、询盘Dear supplier：This is john from UK, we are clothes business company, I am looking for skirt,shirt,and some shoes, attachment is what I inquire. I am looking for your response with competitive price to start our initial cooperation.Best wishesYoursJohnAttachment：⼆、还盘(⼀)卖家回复Dear John：This is James Wang, we are home-ang international, very thanks for your kind inquiry, I will check the price and quote you as per your attachment as soon as possible.I will send email with FOB price this afternoon.Thanks for your kind inquiry again.Best wishesYoursJames Wang（⼆）卖家报价Dear John:Thanks again for your inquiry.the price what you need is closed in this attachment. Please kindly check attachment for information.any questions, please feel free to contact me in any time, thanks.Looking forward to our initial cooperation.Best wishesYoursJames WangAttachment：HOME-ANG INTERNATIONAL TRADING ILDQUOTATION LIST三、还盘（⼀）买家Dear James：Thanks for your quotation. I have checked price of your offer with my partner, we think the shirt and the shirt price maybe OK. But the shoes price is pretty high.Please recheck it, and quote me a good priceBest wishesYoursJohn（⼆）卖家Dear John：Good day, thanks for you reply.I recheck with my finance department, it is really due to material rise a lot since this April, so we have to increase price of shoes a little.Even that, I still would like to offer you a discount.How about shoes unit price as : 41#: 24.7 USD; 42# 22.6 USD; 43 #: 20.9 USD;Looking for your reply again, Hope these renewing can meet your target.Best wishesYoursJames Wang（三）买家Dear James：Thanks for your renewing offer.But I nearly can’t tell apart you have reduce the price. The price what my other supplier offer me as :41#: 23.1 USD; 42# 21.5 USD; 43 #: 19.2USD;Best wishesYoursJohn（四）卖家Dear John：Thanks for your reply again.I want to get your understand that it is true that some supplier can offer price less than what I quote. But our company never reduce our quality to make a lower price. Because in UK, you don’t have to bring 1 USD down, but you need to lift 0.1% of quality UP. If you want to get price of “41#: 23.1 USD; 42# 21.5 USD; 43 #: 19.2USD”, we can operation. But I suggest we can make deals in a proper price with high quality, it will do favor to your long-term business.How do you think? Looking forward to your kind reply.Best wishesYoursJames Wang四、接受（⼀）买家Dear James：After I discuss with my partner, I decide to accept your price renewing.Please make PI according to our email information with your payment route.Also , we hope you can cut production leading time to 25 days, if available, please note it in PI, if not available, please try your best to cut leading time.Best wishesYoursJohn（⼆）卖家Dear John：Very thanks for your kind understandingI will make PI as per renewing price information.Also I can reduce leading time to 30 daysI will send PI with signature as soon as possible.Best wishesYoursMike。
第四单元询盘及其回复
2016/8/23
2
Where is enquiry in a whole transaction?
2016/8/23
3
2016/8/23
4
Specimen Letter Analysis:
Content + Structure
The Train of Thought? 写作思路？How to write?
Please first send us samples so that we may pass them on to them for their reference. If your samples meet with our client’s approval, we will contact you for quotations. We look forward to your early reply. 2016/8/23 Yours faithfully,
Unit Four Enquiries and Replies 询盘及其回复
2016/8/23 1
Learning Objectives of This Unit
1. 2. 3. 4.
How to make enquiries in writing 询盘 How to reply to enquiries 回复询盘 Structure – the train of thought 信函框架 Frequently used expressions 常用表达
pleasesendusacatalogueandpricelistandtellusyourtermsofbusinessanddeliverydateifyourtermsarefavorableweshallprobablyorderabout10000metersandmoreinfuturewelookforwardtohearingfromyousampleletter2告知消息来源自我介绍索取资料鼓励优惠的报盘201752514firstenquiry首次询盘sourceofinformation告知消息来源selfintroduction自我介绍encouragefavorableoffer鼓励优惠的报盘requestinformation索取资料201752515?1
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格、付款条件以及样品的详细材料。）
Kindly let me have a description of your electric hedge trimmers.（请贵方寄来电动修剪机的说明 书。）
（4）
强调对 方所报 价格应 合理和
具有竞 争性
If your quotation is really competitive, …（如果你 方报价具有竞争力，……。）
This offer is subject to your immediate reply which should reach us not later than the end of next month. The price will probably be changed once this particular offer has lapsed.
4.2 Writing Skills（写作技巧）
写作步骤
表达方式
Your name has been given us by the Chamber of
（1） Commerce/ the… Embassy/ the… bank in…).（我们
说明信息 来源（告
从在……地方的商会/从……使馆/从……银行获悉 你方名称。）
for…（在……的……公司向我们介绍了作为……独
家代理的贵公司的名称。）
We are considering the purchase of…（我们打算购 买……。）
（2） We are interested in importing snooker tables but we 直截了当 need to have further details of the costs before 地说明想 making a final decision.（我们有兴趣进口台球桌， 要购买的 但在最后决定之前需要进一步了解有关价格的详
We require the goods delivery would be effected within six weeks of order.（我们要求在下订单 后六周内供货。）
Will you please let us know by 4 April so that we can place our order promptly.（请在4月4日前告 知我们，以便我方及时下单订货。）
货物 细情况。）
We are regular buyers of men’s knitwear.（我们是购 买男用针织品的老客户。）
（3）
Will you please send us your illustrate/ latest catalogue and price-list.（请您寄给我们带插图的/ 最新的产品目录和价格表。）
寄请送求目对录方、Wcaetaslohgouueldalnidkefutoll rdeecteaiivlse
a copy of your
of your latest export prices
and
价格表和 terms of payment, together with samples.（我们非
样品 常希望获得贵公司的最新产品目录和有关出口价
We should like to know if you allow discounts. （我们想知道，你方是否给我们折扣。）
（5）
询问对方所 能提供的折 扣，写清你 所能接受的 支付条件和 期望的交货
时间
Please let us have your lowest FOB prices, together with your terms of business, and state your best delivery date.（请告知贵公司最低离 岸价和交易条件，并说明最早交货日期。）
知对方从 Your firm has been recommended to us by Bayer AG,
何种渠道 with whom we have done business for many years. 得知对方 （多年来与我们有业务联系的拜尔股份公司将贵公 公司的情 司推荐给我们。）
况） Messrs…of … have given me your name as sole agents
提供商品
的详细信
息及优点 The specimens sent will convince you of the excellent
quality of our medical instruments.（寄去的样品会
使您相信我方制造的医疗器械质量上乘。）
（4）
表明所提供 的价格是合 理的和具有 竞争性的且 说明实行价 格的期限
Price is valid until Dec.31.（这些价格至12月31 日有效。）
Subject to being unsold.（以未售出为前提。）
Our terms of payment are cash on delivery.（我们的 付款条件是货到付款。）
（5）
阐明所能 接受的付 款条件和 可能的交
This is the most favorable offer we can make and you will agree that none of our competitors can equal these terms.（这是我们能做到的最低报 价，您会承认，在我们的竞争者中没有一家能 提供与我们一样的报价。）
（6）
表示定购
货物的可 能性Biblioteka Please let us know by return of post whether you would be interested in such an order.（请发信告
知我们，你方是否对这样的订单感兴趣。）
回复询盘信函的写作步骤及常见表达方式：
写作步骤
表达方式
Many thanks for your enquiry of …（多谢您于…… 日的询价。）
（1） Thank you for your enquiry and for your interest in
感谢对方 的询价
our products.（感谢你方询价以及对我方产品的兴 趣。）
We thank you for your enquiry of …（对你方 在……日的询价信深表感谢。）
FOREIGN BUSINESS CORRESPONDENCE
Unit 4 Enquiries and Replies 询盘及回复
4.1 Introduction（简介）
目的: 了解询盘的基本写作技巧和回复。
交易磋商的一般程序分为“询盘”、“发盘”、“还盘” 和“接受”四个环节。 询盘（Enquiry）又称询价，是指买方或卖方向对方询 问以价格为中心的各种相关的交易条件，包括一般询价 （General Enquiry）和具体询价（Specific Enquiry）。 一般询价是指买方或卖方向对方索取商品目录、价目表 样品等。具体询价则是指买方或卖方就指定商品要求对 方发盘。
We are pleased to enclose …（我们很高兴附寄给 您……。）
（2） We have pleasure in enclosing …（我们很高兴附寄 表示很高 给您……。） 兴寄…… 给对方 We are sending you our latest price-list and catalogue.
Yours faithfully, VANCOUVER TEXTILES CORPORATION
Letter 2：A reply to the above
Dear Sirs,
We take pleasure to acknowledge receipt of your letter of January 20, from which we learn that you are interested in bringing silk garments to the New York market. We are enclosing our quotation sheet3 covering different sizes and colors of our pure silk garments that can be supplied from stock. We are also airmailing you two dozen sample garments in different sizes and colors. Delivery will be within 30 days after your placing an order to us. Payment of the purchase is to be effected by an irrevocable L/C at sight in our favor.
（我们附寄给您我们的最新价格表和产品目录。）
We are confident you will find our products the finest
on the market and considerably better than those of
（3） 说明所能
our competitors who supply your market at present. （我们确信，您将会认为我方产品是市场上最好 的，大大优于竞争对手目前所供的产品。）
Provided prices are right.（前提是价格便宜。）
If your products and terms compare favorably with those of other suppliers, we shall send you an order. （如果贵公司的产品及条件与其他供货商相比有 优势，我方就会下订单。）