外贸函电第二版-Unit03询盘及回复

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外贸函电询盘和回复范文

外贸函电询盘和回复范文文章1：外贸函电——询盘和回复范文外贸函电是国际贸易活动中不可缺少的一部分，能够顺畅的进行外贸函电沟通是成功开拓海外市场的关键。

在日常工作中，写外贸函电是重要的一环，尤其是询盘和回复，下面我们就来看看询盘和回复的范文。

一、询盘外贸函电中的询盘，即是询问和了解其它公司或供应商的产品报价、质量、型号、生产情况和交货期等信息的过程。

国际贸易中，询盘有着至关重要的作用，在客户和供应商之间搭建起了一座桥梁，是促成双方业务关系的一种方式。

范文：Dear Sir/Madam,We have learned from the Internet that your company is a well-known supplier of garment accessories. We are interested in purchasing some of your products.Could you kindly send us a catalogue and a price list of your most popular products? We would also like to know the minimum order quantity, delivery time, payment terms and your general terms of trade.We look forward to hearing from you soon.Yours faithfully,(签名)二、回复外贸函电中的回复，即是对买方的询盘做出回复，通知买方某些信息，如价格、交货期、包装、运输和支付方式等，也是商务往来和开拓市场的重要方式。

范文：Dear Sir/Madam,Thank you for your interest in our products. We are pleased to enclose our catalogue and price list.Our prices are competitive and we are willing to offer you a discount for a large quantity order. The minimum order quantity is 5000 pieces per item. Our delivery time is 30 days after receipt of your order and payment.We hope to establish business relations with your company and would be glad to receive your trial order.Yours faithfully,(签名)三、询盘回复范文：Dear Mr. Johnson,Thank you for your message of 23rd September inquiring about our product, 4-17k automatic temperature controller.This instrument has a temperature range of 0 to 800℃ with a control accuracy of ±0.5℃. The current price is USD75 per unit FOB Shanghai. The minimum order quantity is 500 units and the delivery time is 30 days after receipt of your purchase order.Attached please find our product catalogue and specification sheet. If you have any further questions, please do not hesitate to contact us.Yours sincerely,(签名)四、回复询盘并请求样品范文：Dear Mr./Ms. Su,Thank you for your email of 20th May inquiring about our product,the 3D printing pen.We are pleased to offer you our competitive prices and the following terms of trade:- Unit price: $15.5 FOB Shenzhen- Minimum order quantity: 1,000 units- Payment terms: 30% deposit by T/T, balance against copy of B/L - Delivery time: 30 days after receipt of depositIn order to help you make a better decision, we would like to send you a sample of our product. Would you please provide us with your Fedex or DHL account number for the freight charge? Alternatively, we can arrange sample shipment with freight prepaid by you.Please kindly let us know your feedback and we look forward to hearing from you soon.Best regards,(签名)五、回复购买意向范文：Dear Mr./Ms. Zhang,Thank you for your email of 10th July expressing your interest inpurchasing our product, the wooden bed frame.We are excited to provide you with the following details and terms of trade:- Product: Wooden Bed Frame (Size: 1800*2000mm)- Material: Solid Wood (Oak or Pine)- Price: $480 per set FOB Shenzhen- Minimum Order Quantity: 50 sets- Payment Terms: 30% deposit by T/T, balance against copy ofB/L- Delivery Time: 45 days after receipt of depositWe have attached the product specifications and several pictures for your reference. If you require a sample, we can send it to you for a unit cost of $80, which will be refunded upon receipt of your order.Please let us know if you have any additional questions or requirements. We look forward to working with you and appreciate your business.Best regards,(签名)六、回复取消订单范文：Dear Mr./Ms. Lee,Thank you for your email of 15th June informing us that you would like to cancel your purchase order for the metal bookends.We are disappointed to hear about your decision, but we understand that things can change. Please kindly provide us with your reasons for cancellation so that we can improve our service and products in the future.Regarding the cancellation process, we would like to remind you that according to our terms of trade, we will charge a fee of 20% of the total order value as a cancellation fee. As for the deposit, we will return 80% of it to you within two weeks.We hope that we can have the opportunity to cooperate with you in the future and that you will consider our products again. If there is anything we can do to assist you, please do not hesitate to contact us.Best regards,(签名)七、回复投诉范文：Dear Mr./Ms. Chen,Thank you for your email of 18th August expressing your dissatisfaction with our product, the aluminum case.We apologize for the inconvenience and the issue you have encountered. We would like to assure you that we take all customer complaints seriously and are committed to resolving the problem to your satisfaction.Could you please provide more details about the problem you are facing and attach some pictures to illustrate it? We will investigate the issue and take appropriate action accordingly.In the meantime, we would like to offer a refund for the damaged item or provide a replacement. Please kindly let us know which option you prefer and we will handle the matter promptly.We value your business and appreciate your feedback. If there is anything else we can do to assist you, please do not hesitate to contact us.Best regards,(签名)本文提供了七个不同情境下的英文商务邮件范文，包括回复询盘、发送报价单、确认订单、提供样品、回复购买意向、回复取消订单以及回复投诉。

外贸函电Inquiry and Reply 询价及回复

2013-6-19 12
Subject: Company profile & main products category
Dear Sally, Thank you for your inquiry for our products!
Here are our main categories below. 1. Hand tool & power tool 2. Art & craft 3. Home textile
2013-6-19 13
Please find our company profile in attachment. If an interest, we’re willing to give you offer as per your request. B.R.
2013-6-19
14
Company Profile 公司简介
2013-6-19 6
Counter offer to Specific Inquires 回复有针对性的询盘
做久了业务的人都会知道，有针对性的询盘质量一般都很高，在一定程度上代表了客户的购买欲望。泛泛地浏览和精细地想要了解某个产品，是完全不同的。
2013-6-19
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客户针对某一具体产品询价，甚至给出了自己的要求、图片或相关信息，必然希望能够在第一时间得到准确而详尽的回复。若这一关能把握好，必将在无形中能给客户留下一个良好的印象。
2013-6-19 24
Concerning your inquired luggage bag, please help to find our offer sheet in attachment. Concerning your inquired item #TD-JIC 2685, please find our offer as follows. 关于您询价的行李包，请看附件/下述的报价单。 Pls find our updated price list for our beauty cases in attachment.

《商务英语函电教程》unit 3询价与回复资料

Tel:86-591-66664444 Fax: 86-591-66664422 E-mail: artsfujian@
February 4, 2008 Messrs, Smith & Co. 153 Third Avenue New York NY10017, U.S.A Dear Mr. Henry, We are very glad to receive your enquiry of February 3 and thank you for your interest in our products. We are sending you our quotation sheet and a copy of our latest catalogue giving the details you asked for, and hope that some of our products will be suitable for your market.
We are large dealers in arts and crafts, having over 15 years experience in this particular line of business. Provided quality and prices are satisfactory, there are prospects of good sales in our market. When replying, please state terms of payment and discounts you would allow on purchase of quantities of over 100 dozen of individual items. We look forward to your early reply.

外贸函电

汉译英：2.3.3 询价与回复EnquiryDear sirs敬启者：We have recently received many inquiries about your sweaters from retailers in Northest area and are sure that demands would be very brisk on our side.我公司已经收到从西北地区的零售商对贵公司运动服的询盘，相信我地市场的需求很大。

We would be obliged if you would send us details of your woolen sweatersIncluding sizes and colours, and also samples of the different qualities of materials used.如你方能寄来你们羊毛衫的尺寸、花色的详细资料以及用料的样品，我方将不胜感激。

When quoting, please state terms of payment. Should your prices be competitive, we will place large order with you.报价时，请告知付款条件。

如你方报价合理，我方将大量订货。

We look forward to hearing from you by return.望你方尽快回复。

Your truly商祺5.2.3Dear sirs敬启者：We are in receipt of your letter of June 12 offering us 300 metric tons of polished rice at US$300 per metric ton on the usual terms.收到你方6月12日300公吨精米报价，300美元/吨，通常条件。

《商务英语函电教程》unit 3询价与回复课件

General View General Enquiry is sent to acquire
some general information about products, such as asking for a catalogue, or price list, a sample, terms of payment.
Guidelines for Writing
(3). State briefly to first enquirers the strengths and advantages of your products. (4). If you are unable to supply the products required, give a reason or explanation in addition to expressing regret. Always end your letter positively by offering other products as substitutes so as to create a good impression, which hopefully result in more business.
Guidelines for Writing
(3)If it is a first enquiry, start your letter by informing how you obtained their name and address. Meanwhile, you can give a brief introduction of your own business. Some details about what you would like to get from the exporter would be mentioned in the end. (4)The tactic often used in order to invite better terms is to give the seller some hope of substantial orders or continued business by saying “Should your prices be competitive, we shall place an order…” or “If your quotation is favorable, we’ll place regular order with you.”

外贸函电第二版-Unit_03_资信调查

standing and responsibility （公司的）信誉与偿付能力 standing cost 长期成本; 固定成本; 不变费用
（2）说明想要调查的细节和原因
We should be very grateful to you for any information you can give us about their reputation and creditworthiness.（我们非常感激您能给予我们有关他们的声誉和资信情况的情报。） We should be obliged if you would let us know if … （如果您能告知我们……，我们将不胜感谢。） Since it is our first transaction with this firm, we should greatly appreciate your advice as to what limit you consider them safe.（因为这是我们与该公司所做的首笔生意，所以非常感激您告知我们您对该公司可信任程度的意见。）
3.3 Specimen Letters（样函）
Letter 1：Making inquiry through one’s own bank Dear Sirs, We have received a large order from Messrs E.A. Sheen & Co., P.O. Box123, Karachi. We would therefore appreciate it if you would provide us information about the financial and business standing1 of the previously mentioned firm. The reference we have obtained is the Royal Bank, Karachi. Will you please be good enough to obtain for us the information we need. Any information that you may provide us will be treated in strict confidence2. We thank in advance. Yours faithfully, Li Xingdong

外贸函电询盘和回复范文

外贸函电询盘和回复范文文章一：外贸函电询盘和回复范文外贸函电是国际贸易中常用的一种沟通工具，有效的外贸函电有助于顺利完成各项商务合作，提高商务合作效率，今天我们就来深入了解一下外贸函电的询盘和回复范文。

询盘是外贸贸易中最常见的函电之一，它主要是客户向供应商询问有关一项产品或服务的具体情况，因此它的内容要清晰明了，这样才能更好的为客户解决疑问并提供华丽的服务。

下面是一篇询盘范文：Dear Sir/Madam,We are interested in your products and would like to receive your current catalogue, price quotation, and delivery terms. Specifically, we are inquiring about your range of household electronic goods and appliances.We are a leading electronics distributor in our country and are looking for long-term business partners in this sector. We are particularly interested in a high-quality and affordable product range that will appeal to our customers.Please provide us with the above information and advise us on any special deals or promotions that you are currently offering. If your products and services meet our expectations, we would be interested in establishing a strong and mutually beneficial business relationship with your company.Thank you for your attention to this matter. We look forward to hearing from you soon.Sincerely,XXXX而对于这样的询盘，供应商在回复的时候应该根据客户的需求来全面而详细地回复，以答复客户的问询。

外贸函电Unit 3

3.3.1 A reply
4.Feel free to let us know Please don’t hesitate to let us know.
5. Satisfy you to the best of our ability尽可能地满足贵方 6. see that …请注意… 请贵方务必在3月底前发送此批货物。
3.3.2 General enquiry and reply
Under separate cover单独邮寄，另邮寄 Craftsmanship工艺水平 Appeal to对…有吸引力 Sight draft即期汇票
我们另邮寄样品一批（a batch of），深信一旦你们有机会查看样品，定会承认该货品质优良，工艺精湛，价格合理。
3.3.3 Specific Enquiry and Reply
A ready market有市场 Be given to understand了解到… Have confidence in … Agree with the taste of …适合…的口味 Feel confident of placing a trial order 有信心下试订单
3.3.1 A reply
7.L/C reaches us at least 30 days before…
即期信用证务必至少在装运期前30天送达我公司。因为全棉质地的衬衫经久耐穿，越来越受到市场的青睐。我们不得不扩大生产，以满足市场不断增长的需求。
3.3.1 A reply
请把贵公司的最新样品寄给我们并附上最优惠的价格，不胜感激。
3.3.2 General enquiry and reply

外贸英语询盘与如何回复询盘

对日常询函的中性答复所谓中性答复就是对询问的比较积极的回复。

这种类型的答复常用在已经建立了贸易往来的公司之间。

此种答复的主要功用就是传递必要的信息，通常都非常简短。

当贸易的一方同意另一方的询函中所提出的要求后，应该将信息迅速、简要、及时地传递给对方。

写这种答复通常遵循的法则是：1. 开头就告诉对方已同意询函中的要求。

2. 告诉对方愿提供相关信息。

3. 如果是同意对方的订货和发货要求，还要说明己方的发货情况，包括WHO，WHAT，WHERE，和HOW。

下面是一篇对索取产品信息来函的日常答复，请大家体会一下。

Dear Sirs,In regard to your letter of April 25, enclosed please find a report from one of our users on Coal Cleaning Equipment.We hope that the report will offer you the necessary information. If there are any questions concerning the operation and service of the equipment, just let us know. We await your response with keen interest.Yours sincerelyDaniel Smith如何询盘与如何回复询盘日常询函是商业人士获取信息的一个重要方式。

由于询函是发展进一步的商贸关系的敲门砖，接受者常常根据信件的内容来判断对方公司。

下面是写作日常询函的一些通用法则：1. 直接切入主题2. 解释你为什么要写这封询函3. 关于细节的问题4. 礼貌地提出要求下面是一篇范文，大家可以仔细体会一下。

Dear SirsMay we have a copy of your brochures concerning the meeting, which was held on July 10, 2006, for announcing projects on industrial development in the Northwest China.Yesterday's China Daily included an article about the meeting. Some thoughts and plans were presented on the electronic and water-treatment fields. We would appreciate more details than those printed in the paper. It would be most helpful if you could send us all the necessary information. We are sure it will be benefited to both of us in the near future.Yours faithfullyBruce Lee商务英语email高手如何询盘1.文体介绍在对外贸易中，询盘，也叫询价（inquiry或enquiry）是买方或买方对于所要购买或出售的商品向另一方作出的询问。

世纪商务英语-外贸函电unit 3 Inquiry

精品文档 LOGO
Part One
1. An Inquiry and Reply (1)
An inquiry is a request for information on goods. When business people intend to import a product, they send out an inquiry to an exporter. It may ask for a quotation or an offer for the goods they wish to buy or simply request for some general information regarding these goods. An inquiry can be made by written correspondence, such as a letter, telegram, telex, fax, e-mail or verbally by talk in person. Inquiries from regular customers may be very simple in content, in which only the name and/or specifications of the commodity will be mentioned. Other inquiries may include great details such as the name of the commodity, quality, specifications, quantity, terms of price, terms of payment, time of shipment, packing method, etc. required by the buyer so as to enable the seller to make proper offers.

外贸函电 Unit 3 revision

Enquiries
The following structure may be referred to in writing an enquiry:
1. State the source of the information and make a selfintroduction at the beginning of the letter. 2. State the purpose of writing the letter. For example, the writer may explain to the recipient what he wants, give a description or specification of the goods he requires or express his willingness to enter into business relations with the recipient, etc.. 3. End the letter by expressing the expectation for an early reply.
A satisfactory letter concerning an offer or quotation can be written in the following way:
1. Open the letter by expressing thanks for the enquiry. 2. Explain the details of business conditions, such as name of commodities, quality, quantity, specifications, unit price, type of currency, packing condition, date of delivery, terms of payment, discount, ect.. 3. End the letter in the way that encourages the enquirers to place an order or give an early reply.

外贸函电询盘和回复范文

外贸函电询盘和回复范文第一篇：外贸函电询盘外贸函电询盘是经常在外贸业务中使用的重要工具。

一个优秀的询盘能够引起客户的关注和兴趣，从而让你有更多的机会赢得订单。

以下是一个范例外贸函电询盘，供大家参考。

Dear Sir/Madam,We are writing to inquire about your company’s products and services. We are interested in your line of furniture and would like to receive more information on your product range and pricing. We are a large retailer with stores throughout Europe and we are constantly looking for new suppliers to add to our range of products. We believe that your furniture would be a great addition to our collection and we are excited to learn more about what you have to offer.Could you please provide us with a catalogue of your products? We would also like information on your pricing, minimum order quantity and delivery times. We are looking to make a large initial order and would like to know if you are able to offer any discounts or incentives for bulk orders.Thank you for your assistance with our inquiry. We look forward to hearing from you soon.Best regards,[Your Name]这个询盘简洁明了，重点突出，询问了对方的产品和价格等关键信息。

外贸英语函电Unit_03_询盘及回复1

（5） We should like to know if you allow discounts.（我们询问对想知道，你方是否给我们折扣。）
方所能
提供的
折扣， Please let us have your lowest FOB prices, together 写清你 with your terms of business, and state your best 所能接 delivery date.（请告知贵公司最低离岸价和交易条件，受的支并说明最早交货日期。）
付条件 We require the goods delivery would be effected 和期望 within six weeks of order.（我们要求在下订单后六周的交货内供货。）
时间
Will you please let us know by 4 April so that we can place our order promptly.（请在4月4日前告知我们，以便我方及时下单订货。）
3.2 Writing Skills（写作技巧）
写作步骤
表达方式
（1） Your name has been given us by the Chamber of
说明信 Commerce/ the… Embassy/ the… bank in…).（我们
息来源（告知
从在……地方的商会/从……使馆/从……银行获悉你方名称。）
（6）表示定购货物的可能性
Please let us know by return of post whether you would be interested in such an order.（请发信告知我们，你方是否对这样的订单感兴趣。）

Unit 3 询盘和回复

1.
Unit Three 询盘和回复
• Notes
• 1、inquiry 询盘，询价
Make
sb. an inquiry for sth.
Thank
you for your inquiry of August 1 for 3,000 m/t Northeast rice.
inquire
• A：Here are our catalog and price list. The catalog lists all the commodities we export, and the price list gives indicative prices for all of our export articles. • 这是我们的产品目录和价格单，这份目录列出了我们所有的出口产品，价格单上则是我们出口商品的参考价格。 • B：Thanks. What are your normal export terms? • 谢谢。你们公司一般的出口条款是什么？ • A：We normal export CFR. • 我们通常采用CFR条件出口。
1.回应对方来信 2.说明自己想要购买的产品； 3.说明需要的信息
（1）请求对方寄送有关该商品的目录、价格单或样品；（2）询问对方的交易条件（价格、付款方式、装运时间、保险、折扣……），或写清你所能接受的支付条件和期望的交货时间（3）强调对方所报价格应合理和具有竞争性，表示订购货物的可能性；
Unit Three 询盘和回复
• 7、competitive 有竞争力的，竞争的
Only
by keeping down costs will our company maintain its competitive advantage over other companies. 表示价格合适的词汇：

外贸函电InquiryandReply询价及回复

关于您询价的行李包，请看附件/下述的报价单。
Pls find our updated price list for our beauty cases in attachment.
关于我司的化妆箱，请看附件更新过的
报价单。
2020/7/23
25
Attached the photos for our wooden products for your selection.
16
标准，第三方验厂报告。
Interpretation
型号规格尺寸重量包装方式箱规毛/净重
2020/7/23
17
型号 Article No. / Item No. 规格 specification 尺寸 size 重量 weight 包装方式 packaging 箱规 ctn size 毛/净重 G.W./ N.W.
2020/7/23
23
Practical Expressions
So pleased to receive your inquiry 很高兴收到您的询盘。 Thank you for your inquiry. 谢谢您的询盘。 Thank you for your prompt reply. 非常感谢您的及时回复。
大论，有人喜欢根据客户的推荐
来选择产品，不能一竿子打翻一
船人。所以对于语焉不详的询盘，
2也020/7/要23 找到切入点和突破口。
12
Subject: Company profile & main products category
Dear Sally, Thank you for your inquiry for our products!

外贸函电Unit 3

外贸函电——Unit 3 Enquiries and Replies—ZMC
3. New Words & Expressions

discount 折扣 wholesale price 批发价 retail price 零售价离岸价（船上交货价） FOB(Free on Board) 成本加运费价 C&F(Cost and Freight) 成本加保险费加运费 CIF(Cost Insurance & Freight)
外贸函电——Unit 3 Enquiries and Replies—ZMC
请报最低价，包括3%的佣金。
Please quote the lowest price, including 3% commission.
Hale Waihona Puke 请报最低价，说明最早的装运期。
Please quote the lowest price, stating the earliest date of shipment.
外贸函电——Unit 3 Enquiries and Replies—ZMC
New Words & Expressions
表示各种订单的说法有： regular order 长期订货 trial order 试订单 first / initial order 首笔订单 substantial order 大宗订单 repeat order 再次订货/续订
外贸函电——Unit 3 Enquiries and Replies—ZMC
Business Knowledge
Many Steps in Business Negotiation
enquiry

外贸函电教案3Inquiries and Replies 询盘与回复

Inquiries and RepliesStep one: □Introductio n□DiscussionStep two: Detailed study of □the structure □and specimen letters Step three: □Translation□WritingStep four: Teaching summaryStep five: HomeworkI. □Introductio n□Discussion1. Introduction :An enquiry is usually made to seek a supply of products, service or information. In order to obtain the needed information, the enquirer should state simply, clearly and concisely what he wants general information, a catalogue, a price list, a sample or a quotation, etc. According to the content, there may be first enquiries and specific enquiries.2.Discussion:How to enquiry??Ⅱ. Detailed study2.1 A. A first enquiry is an enquiry sent to a supplier with whom you have not yet done business, so it should begin by telling the supplier how you obtained his name and address.B. But in a specific enquiry, the enquirer points out a certain product or commodity he intends to purchase, he may ask the supplier to make an offer or a quotation on this product.2.2 .Outline of letters2.3 S entence commonly used on establishing business relationsSentence commonly used on establishing business relations1) Your firm has been recommended (introduced) to us by ...... with whom we havedone business for many years.我们与……公司交往多年，承蒙该公司将贵公司推荐给我们。

外贸函电第二版-Unit03询盘及回复

Aiman Elshazly 36 Rostrade Egypt 82.201.175
Dear sir , Kindly be informed that I am so interesting with fresh pasta “ pasta machine” . I am asking for you to send your best offer for this machine fresh pasta machine with all any equipments to make diff. type of fresh pasta such as fresh pasta as follow: Pasta fresca type : 1- Fettuccine (宽面) 2- sheet （面片） 3- Rigatoni （通心粉） showing machine types and capacity ,Waiting for your urgent reply, Pls. feel free to contact me any time Best Regards
价格表和 We should like to receive a copy of your latest 样品 catalogue and full details of your export prices and terms of payment, together with samples.（我们非常希望获得贵公司的最新产品目录和有关出
place an order with sb for sth 向某人订购某物
place a large (substantial) order with sb for sth 向某人大量订购某物
If your price is reasonable, we may place a large order with you. 若你方价格合理，我方可能向你方大量订购。