人力资源10套英语题.

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上海市职业资格鉴定

《企业人力资源管理人员》

2级

专业英语试卷1

一、英汉互译(每题2分,共30分)

见单词表

二、单项选择(每题2分,共20分)

1. Executives or managers who coach, advise, and encourage employees of lesser rank are called .

A. protégés

B. teachers

C. mentors

D. role models

D. the HR manager’s preferences

2. As an appraiser, you should try to do all of the following except .

A. minimize criticism

B. change the person, not the behavior

C. focus on solving problems

D. be supportive

3. Individuals working internationally need to know as much as possible about all of the following host-country characteristics except .

A. social and business etiquette

B. cultural values and priorities

C. political structure and current players

D. cultural trends

4. Questions contained in structured job interviews should be based on .

A. job analysis

B. job design

C. job specialization

D. job utilization

5. Outplacement services are .

eful methods of attracting individuals into a career

B.designed to help terminated employees find a job elsewhere

C.rarely given to executive employees

D.vital parts of any career management system

6. Which of the following is not a core skill that is critical for success abroad? .

A. physical fitness and mental maturity

B. effective delegatory skills

C. prudent decision-making skills

D. cultural adaptability

7. If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use? .

A. trait method

B. results method

C. behavior method

D. attitudinal method

8. Compensation programs that compensate employees for the knowledge they possess are known as .

A. skill-based pay plans

B. performance-based pay plans

C. merit-based pay plans

D. seniority-based pay plans

9. To implement a successful program in basic and remedial training, managers should do all of the following except .

A.explain to employees why training will help them in their jobs

e a classroom-oriented approach so employees learn by lectures

C.provide feedback on employees’ progress

D.relate the training to the employees’ goals

10. Which of the following is not true of self-ratings of performance? .

A. They are beneficial when managers seek to increase the employee’s involvement in the review process

B. Critics argue that self-ratings are more lenient

C. Research has shown that self-ratings are as valid as, if not more valid than, test scores

D. They are free of most biases that other rating sources may have

三、阅读理解(每题3分,共30分)

(一)

The promotion and development of performance management processes by HR can make an important contribution to knowledge management, by providing for behavioral expectations which are related to knowledge-sharing to be defined, and ensuring that actual behaviors are reviewed and, where appropriate, rewarded by financial or non-financial means. Performance management reviews can identify weaknesses and development needs in this aspect, and initiate personal development plans which are designed to meet these needs.

……

1.The best title for this article is .

A. Knowledge-sharing

B. Performance management reviews

C. Performance management processes

D. Performance management for knowledge workers

2. The following are examples of positive behavior in meeting competency expectations for knowledge-sharing except .

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