外贸业务员常用英语口语

外贸业务员常用英语口语

1. Introduction and Greetings:

- Hello, my name is [your name]. How can I assist you today? - Good morning/afternoon, how may I help you?

- Nice to meet you, I"m [your name]. How can I be of assistance?

2. Inquiry and Information:

- Could you please provide me with more details about the product you are interested in?

- What specific features or specifications are you looking for?

- Do you have any preferred quantity or packaging requirements?

- May I know your target price range?

3. Quotation and Pricing:

- Based on your requirements, here is our best

offer/pricing.

- The price for [product] is [amount] per unit.

- We can offer you a discount of [percentage] for bulk orders.

- Our pricing is competitive compared to other suppliers in the market.

4. Negotiation and Customization:

- We are open to negotiation. Is there any specific aspect you would like to discuss?

- We can customize the product according to your needs. What specific modifications are you looking for?

- If you can increase the order quantity, we can offer you

a better price.

5. Sample Request:

- We can provide you with a sample for evaluation. Would you like us to send one?

- The sample fee can be refunded after placing a bulk order. - Please let us know your shipping address for sample delivery.

6. Order Placement and Payment:

- To place an order, please provide us with the required quantity and shipping details.

- We accept payment through bank transfer, PayPal, or letter of credit.

- A deposit of [percentage] is required to confirm the order.

7. Shipping and Delivery:

- We offer various shipping options, such as sea freight,

air freight, or express delivery. Which one would you prefer? - The estimated delivery time is approximately [number] days/weeks.

- We will handle all the necessary customs clearance procedures.

8. After-sales Service:

- If you encounter any issues with the products, please let us know and we will provide prompt assistance.

- We offer a warranty period of [number] months/years for our products.

- We value your feedback and strive to continuously improve our products and services.

9. Closing:

- Thank you for considering our products/services. We look forward to doing business with you.

- If you have any further questions, feel free to ask. - Have a great day and take care!。