外贸客户有可能问到的问题

-Q1:Would it be possible to customize the scooter and the packaging with our logos? How much would it cost?
- Yes,it is possible,we we can talk further if you have some good ideas,of course we can offer you a discount and the budget according to your quantity.
-Q2:Are there more colors availables?
-Yes,of course,but we suggest you use our normal colors for first trial order,it is good for lead time if you want to test quality quickly.
-Q3:What is the HS code for electric scooter?
-The HS code: 8711 90 10
-Q4:What is your payment method?Please confirm.
-Usually we only accept T/T and L/C.
-Q5: Have you sample available to send me? If so, Can you send me to my company directly? What would be the final cost of that? How is the procedure and the final cost of the sample?
-Yes,we can send you one or more directly in a week,just let me know the correct address and zip code,we can help you check all fees,but we will charge sample fee for samples and we can refund you if you can order more.
-Q6:Have you available any accesories for the scooters like rear and front led lights, helmets or charge points for the scooters? If so, can you send me the budget?
-Yes,we can,we can help you and send you price list with your required.
-Q7:How does warranty work for this? And how is the procedure in case of claim of one of our customers?
-Usually we support technical assistance at any time and offer free one if the problems from your customers and caused by bad quality products,of course our customers should maintain and care for e scooter and ensure it work fine in right way.we can talk further about this term.
-Q8:Do you support "Dropshipping"system?How is the procedure?What is the conditions?Can I do an exclusive agent?
- We can talk further if you would be intereted in them and send us agent plan.。