民航客舱服务实用英语试卷.pdf

（缩减） 四、翻译播音词（ 20 分）请把答案写在题前横线上
of % from the previous was a year of uncertain changes. After the strong
阅卷人 得分
sales of the previous two years, global duty and tax-free sales showed some
C. Confirming that window shades are open.
A. Asia B. European Union C. America D. Australia
D. Confirming that all trays are stowed..
9.Duty free sales of the America are expected to reach ___the next year.
2016－2017 学年第一学期期末考试
《民航客舱服务实用英语》试卷 (A)
（时间 90 分钟 满分 100 分） （适用于领航专业学生）
核分 复核 题号 一 二 三 四 五 六 合计
人人 分数 阅卷 人
一、短语测试（ 10 分，每题分） 阅卷人 得分
1. 海关规定 2. 信用卡 3. 胸口疼 4. 受伤区 5. 客舱压力 6. 氧气瓶 7. 防冲撞姿态 8. 迫降 9. 联程航班
5. For take-off, passengers seat belt should be _________
A. 64,000,000,000 dollars B. 6,400,000,000 dollars
A. in the upright position. B. inclined forward
C. 640,000,000 dollars
D. 64,000,000 dollars
C. Very clean
D. Kept balance
10.The optimistic sales incomes in the America will come from ____
B
A. Airports and airlines B. Border shops
Duty free sales are very important to represent( 占据 ) eight percent of the C. Downtown shops
D. All of the above
total world trade of duty free , last year represented a reduction
1.Before taking off cabin attendants do the safety check and
inform ___ of the result.
A. the captain
B. the purser
C.Baidu Nhomakorabeathe controller
D. the flight engineer
check to the care must be taken in checking the belts of certain types of
passengers ,especially the elderly,handicapped passengers,unaccompanied
minors
2. When checking the seat belts of passengers ,cabin attendants
should take special care of ______________.
A. the elderly
B. handicapped passengers
C. Unaccompanied minors D. All of the above
3. Which of the following statement is not true
attendants can give the small children a blanket to place
behind them.
must fasten their sear belts tightly when taking off.
12. 我们必须等待直到广州天气好转。 _____________________________________________________________ 13. 我们飞机正经历气流颠簸。 _____________________________________________________________ 14. 我们当然安全。 _____________________________________________________________ 15. 女士，感谢您的咨询。 _____________________________________________________________ 16. 我确信它将会改善。 _____________________________________________________________ 17. 打扰了，先生，请您填一下这个表格好吗 _____________________________________________________________ 18. 当您通过海关时您将需要它 . _____________________________________________________________ 19. 请小心，让我来帮您下飞机。 _____________________________________________________________ 20. 请注意您的脚下。 _____________________________________________________________ 三、阅读理解题（ 20 分）请把答案写在题前横线上 阅卷人 得分
B. Last year was a good year for duty free sales.
4. Other “checks”should be made before take -off except_________.
C. This year was a good year for duty free sales.
and others.
When there are infants among the passengers ,cabin attendants should
ensure
that infants are seated so that there are sufficient oxygen masks for all
7. Which of the following is Not True
minors are permitted to travel by air alone.
A. The year before last was a good year for duty free sales.
in an emergency,the infants can not have enough oxygen masks.
cars and containers are locked and that they are secured by stopped where
these are fitted,confirming that window shades are open for take-off,and
that
all trays are stowed and the seat backs are in the upright position.
11. 12. 13. 14. 15. 16.
17. 18.
19.
中转旅客 摆渡车 安全措施 咨询台 入境表格 移民检查 私人物品 到达大厅 报关物品
10. 备用航班
20.
二、实用句型测试（ 20 分, 每题 1 分）。
阅卷人 得分
广播系统
1. 先生，您要购买免税商品吗 _______________________________________________________ 2. 我将为您算出汇率。 _______________________________________________________ 3. 您最好躺下休息。 _______________________________________________________ 4. 不用担心，应对这种情况我训练有素。 _______________________________________________________ 5. 您可以通过吞咽咀嚼糖果来减轻耳痛。 _______________________________________________________ 6. 打扰了，厕所有人吗 ________________________________________________________ 7. 为了您的安全，请保持做好，系好安全带。 ________________________________________________________ 8. 我们机长已经决定紧急降落。 ________________________________________________________ 9. 目前我们还没有得到确切的离港时间。 ________________________________________________________ 10. 我们遗憾的告诉您本次航班直飞哈尔滨不再在天津中转。 ________________________________________________________ 11. 我们将在长沙待多久 ________________________________________________________
the
passengers in the small children, it is recommended that a blanket be
placed behind them so that the seat belt can hold them more securely.
Other checks that must be made are:confirming that all compartments,
A. Confirming that all compartments are locked.
D. This year is an uncertain year of sales.
B. Confirming that all carts and containers are empty.
8. The region that showed biggest growth last year was _______
decline （下降） .Although it is a global industry, there are major changes
in performance in different regions （地区） for the world sales in the Asia region continued to grow slower than had been expected ,the elimination of
1-5_______________________6-10__________________________ A
Cabin attendants need to see that passengers seat belt are fastened tightly and that no smoking rule is they will report the result of this