商务英语写作概述.ppt
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商务英语写作邀请信PPT.ppt

at a cocktail reception to mark the opening of a new branch
on Wednesday, 18 December, 2016 at 6:30 p.m.
in Angel Hotel 11 Zhongshan Road, Guangzhou Suggested dress code: formal R.S.V.P Tel: 020-81376890
“联系电话”
“着装要求” “请回复”
an invitation to a cocktail reception
Mr. William Green the General Manager of AAA Company requests the honor of the presence of
Ms. Anny Lee the H. R. Manager of Bluestone Company
How to Write Letter of Invitation
Categorization of the letter of invitation Format of the letter of invitation Principles of the letter of invitation Useful Expressions for Letter of Invitation
? “Regrets only”--- “Please let us know if you cannot attend”. It requires a reply only if the guest invited cannot attend the gathering.
? telephone number --- the way to contact the host
on Wednesday, 18 December, 2016 at 6:30 p.m.
in Angel Hotel 11 Zhongshan Road, Guangzhou Suggested dress code: formal R.S.V.P Tel: 020-81376890
“联系电话”
“着装要求” “请回复”
an invitation to a cocktail reception
Mr. William Green the General Manager of AAA Company requests the honor of the presence of
Ms. Anny Lee the H. R. Manager of Bluestone Company
How to Write Letter of Invitation
Categorization of the letter of invitation Format of the letter of invitation Principles of the letter of invitation Useful Expressions for Letter of Invitation
? “Regrets only”--- “Please let us know if you cannot attend”. It requires a reply only if the guest invited cannot attend the gathering.
? telephone number --- the way to contact the host
商务英语课件ppt

Small Talk and Networking
Successful communication of requirements more than just formal business talk The ability to engage in casual conversation and build professional relationships through networking is an important skill
Writing formal reports that are clear, coherent, and well structured is an important skill This involves organizing information logically, using appropriate language and tone, and ensuring that all relevant information is included
Active Listening
01
Make sure you understand the other party's needs and concerns by actively listening to what they have to say Show that you value their opinions and feedback
Business English negotiation skills
03
Opening Strategy
The first step in any negotiation is to establish a positive atmosphere Use polite language to create a friendly environment
Successful communication of requirements more than just formal business talk The ability to engage in casual conversation and build professional relationships through networking is an important skill
Writing formal reports that are clear, coherent, and well structured is an important skill This involves organizing information logically, using appropriate language and tone, and ensuring that all relevant information is included
Active Listening
01
Make sure you understand the other party's needs and concerns by actively listening to what they have to say Show that you value their opinions and feedback
Business English negotiation skills
03
Opening Strategy
The first step in any negotiation is to establish a positive atmosphere Use polite language to create a friendly environment
商务英语写作AdvertisementsPPT课件

第5页/共46页
I. General Introduction
Back
Characteristics of Advertisements
广告的特点极为鲜明,由于受到各方面 的限制,尤其是篇幅空间、发布时间等的影 响,广告应尽可能的简练(Brief),常用简单 的口语化词汇及简单句;同时,为了吸引潜 在的不同消费群体,广告往往具有相当的创 新性(Creative),亲和力(Affable)、说服性 强(Persuasive)
第10页/共46页
I. General Introduction
Back
不论采用何种方式,正文通常由如下四个 部分构成
1,引言(Lead-in Paragraph) 引言衔接正文主体与标题,使消费者对
广告的兴趣转化为对宣传对象的兴趣。 某些短小的广告也常常终止于引言部分。 2,内部段落(Interior Paragraphs) 内部段落是正文的中心部分,它要通过 较为详尽的描述使宣传对象清晰明了,具 有戏剧性、说明力,能够给消费者深刻 印象,从而引起消费者的兴趣
第6页/共46页
I. General Introduction
Back
How Is an Advertisement Laid Out?
第7页/共46页
I. General Introduction
Back
标题(Headline)
标题是广告中最重要的组成部分之一,也最容易引起人们的注意。 “好的标题,等于广告成功了一半” 。清晰(Clarity)和生动(Force) 是广告标题的主要特点。
Lesson 16:Advertisements
General Introduction
Writing Practice
商务英语写作 chapter 1PPT课件

可编辑ppt
8
1
Chapter
An Overview of Business Writing
1. Courtesy
Being courtesy we mean treating people with respect and friendly human concern.
Courtesy usually involves three aspects: ✓ Using you-viewpoint ✓ Taking a positive tone ✓ Being conversational
可编辑ppt
10
1
Chapter
An Overview of Business Writing
1. Courtesy
Examples of using you-viewpoint
— A large sale of our products will make our company more
profitable.
— You could obtain a refund if…
— Obviously you forget telling us the color…
— Please indicate your choice of color…
可编辑ppt
11
Exercise II on page 16
• 11..WYeouwr iollrdbeer pwliellabseedetloivedreeldivbeyr Myoauyr1o6r. der by May 16.
2. To persuade
In addition to providing information, some business messages also influence the reader’s attitudes and actions.
商务英语写作课件第六章Business Reports

Indirect pattern (formal)
emphasize the conclusions and recommendations towards the end
Format and length of reports
preprinted form 预列印表格 格式纸 letter memo manuscript 手稿, 原稿,, 底稿 手稿, 原稿
conclusion and recommendations feasibility reports recommendation reports yardstick reports
Writing Business Reports
Attractive Clear Readable Accurate
previously collected
ways of doing research
examing documents making observations conducting surveys carrying out experiments
Drawing conclusions and making recommendations conclusion
Writing Business Reports
Standard format Headings Topic sentence Transitions Direction & indirection patterns Format and length of reports
Standard format
Formal Report
prefatory part
cover title fly and title page letter of authorization and letter of acceptance letter of transmittal executive summary table of contents list of illustrations
商务英语写作ppt课件

我们今天通过中国人民银行大连分行 就第3422号定单开立了以你方为受益人的 不可撤消的信用证,金额为9千美元。
.
L/C 常用搭配
今天,我方收到由美国花旗银行开出的以你 方为付款人的金额为3500美元的信用证。
We received an L/C for USD 3,500 for your account by the Citi Bank this morning.
Specimen 1
.
Specimen 1 Dear Sirs Our past purchases of Electrical Fans from
you has been paid as a rule by confirmed, irrevocable L/C, which has indeed cost us a great deal. From the moment to open credit till the time our buyers pay us, the tie-up of our funds lasts about three months. Under the present circumstances, this question is particularly taxing owing to the tight money condition and unprecedentedly high bank interests.
Return
.
Introduction
When shall L/C be opened:
It is the usual practice that the letter of credit is to be opened and to reach the sellers 30 days ahead of shipment so as to give the seller enough time to make preparation for shipment, such as making the goods ready and booking shipping space. For prompt shipment, it is advisable that the letter of credit be issued in good time.
.
L/C 常用搭配
今天,我方收到由美国花旗银行开出的以你 方为付款人的金额为3500美元的信用证。
We received an L/C for USD 3,500 for your account by the Citi Bank this morning.
Specimen 1
.
Specimen 1 Dear Sirs Our past purchases of Electrical Fans from
you has been paid as a rule by confirmed, irrevocable L/C, which has indeed cost us a great deal. From the moment to open credit till the time our buyers pay us, the tie-up of our funds lasts about three months. Under the present circumstances, this question is particularly taxing owing to the tight money condition and unprecedentedly high bank interests.
Return
.
Introduction
When shall L/C be opened:
It is the usual practice that the letter of credit is to be opened and to reach the sellers 30 days ahead of shipment so as to give the seller enough time to make preparation for shipment, such as making the goods ready and booking shipping space. For prompt shipment, it is advisable that the letter of credit be issued in good time.
Unit II 商务英语写作Invitation Writing

A hand-writing signature is needed, as well
3
as a printed one.
LOGO
商务英语写作实务
Unit II Invitation Writing
Always begin the letter with a welcome note.
III. Tips
Section One Section one
商务英语写作实务
Learning Objectives
Unit II Invitation Writing
1
Know the function of an invitation well
2
Know basic elements & principles of invitation writing well
行业PPT模板:/hangye/ PPT素材下载:/sucai/ PPT图表下载:/tubiao/ PPT教程: /powerpoint/ Excel教程:/excel/ PPT课件下载:/kejian/ 试卷下载:/shiti/ PPT论坛:
Unit II Invitation Writing
LOGO 商务英语写作实务
Unit II Invitation Writing
Who What
Key elements
When Where
LOGO
商务英语写作实务
Unit II Invitation Writing
Format
A basic invitation usually consists of several parts like a letter. The style of writing is positive; the description of the event is concise; the inquiry is genuine.
BEC商务英语高级写作-建议Proposalppt课件

4. Conclusion
In this part, you should reconfirm that the proposal will solve the problem and restate the benefit it will bring.
e.g.
To sum up, it seems obvious that the introduction of new technology into the Marketing Department will enable the company to gain huge profits. Our position in the market will be strengthened.
recommendations. I’ll sum up by saying… I am positive that… In view of the above, we find… We’ll conclude by saying…
Writing Steps
1. Before writing 首先应认真读题,弄清题目的具体要求, 明确写作目的和写作者的身份。
show that…
存在问题
There is another problem which has to be solved.
In the past several months, a number of organizational problems had surfaced.
The major problems which exist in our company can be summarized as follows: … .
2) Benefit:There is no denying that these improvements will bring vast profits to the company. Our employees will be able to work faster, more effectively and make greater use of technological innovations. Moreover, our company will be more likely to easily overcome fierce competition in the market.
商务英语写作PPT课件

highly appreciated if… • 6. ship the goods in one lot • 7. on/about 15 May • 8. be in a position to do… • 9. offer sb the shipping space for the whole lot
• 2. ask for immediate examination of the shipment and quick notification of any possible damage.
• 3. call attention to the shipping documents enclosed.
2021
6
• 8. fulfill the order
• 9. supply the goods in time
• 10. do one’s utmost to deliver the goods… • 二. How to write a letter to urge the delivery of
2021
15
• 2. advise how you wish to book shipping space (shipping the goods in one lot or making partial shipments, date of shipment and quantity of shipment…)
• Shipment, one of the indispensable terms of sales contract, signifies the seller's fulfillment of the obligation to make delivery of the goods. In practice, shipment involves such procedures as clearing the goods through the customs, booking shipping space or chartering a ship, completing shipping documentation, dispatching shipping advice.
• 2. ask for immediate examination of the shipment and quick notification of any possible damage.
• 3. call attention to the shipping documents enclosed.
2021
6
• 8. fulfill the order
• 9. supply the goods in time
• 10. do one’s utmost to deliver the goods… • 二. How to write a letter to urge the delivery of
2021
15
• 2. advise how you wish to book shipping space (shipping the goods in one lot or making partial shipments, date of shipment and quantity of shipment…)
• Shipment, one of the indispensable terms of sales contract, signifies the seller's fulfillment of the obligation to make delivery of the goods. In practice, shipment involves such procedures as clearing the goods through the customs, booking shipping space or chartering a ship, completing shipping documentation, dispatching shipping advice.
商务英语写作课件

Logical rigor Maintain logical rigor to ensure that each part of the content supports each other.
Writing Business Contracts
Clear terms
The contract terms should be clear and unambiguous to avoid ambiguity.
Grammar errors and correction methods
Try to simplify sentences and paragraphs as much as possible, avoiding lengthy and complex expressions.
Formal language
Use formal and professional language to avoid colloquialism and slang.
Logicality: Following a certain logical order, such as causal relationships, chronological order, etc., makes it easier for readers to understand the content of the article.
Legal compliance
Ensure that the contract content complies with relevant laws and regulations.
Protect the rights a…
The contract should fairly protect the rights and interests of both parties and avoid unilateral benefits.
Writing Business Contracts
Clear terms
The contract terms should be clear and unambiguous to avoid ambiguity.
Grammar errors and correction methods
Try to simplify sentences and paragraphs as much as possible, avoiding lengthy and complex expressions.
Formal language
Use formal and professional language to avoid colloquialism and slang.
Logicality: Following a certain logical order, such as causal relationships, chronological order, etc., makes it easier for readers to understand the content of the article.
Legal compliance
Ensure that the contract content complies with relevant laws and regulations.
Protect the rights a…
The contract should fairly protect the rights and interests of both parties and avoid unilateral benefits.
商务英语写作 全套课件共278页PPT

Write simply, clearly, courteously, grammatically and to the point.
Paragraph correctly with one topic in each paragraph. Make sure that your typing is accurate and the display artistic, aiming at an attractive and pleasing appearance for your
Body of the letter is the main part of a letter. It expresses the writer’s desires, opinions, purposes, etc. So it should be carefully planned and paragraphed, with the opening sentence referring to previous correspondence, the actual message of the letter and the closing sentence referring to your intentions, hopes or expectations concerned with your future actions or plans. When writing, the writer should pay attention to the following:
10
letter.
Structure of BusinessFra bibliotekLetters
8) Complimentary Close
Paragraph correctly with one topic in each paragraph. Make sure that your typing is accurate and the display artistic, aiming at an attractive and pleasing appearance for your
Body of the letter is the main part of a letter. It expresses the writer’s desires, opinions, purposes, etc. So it should be carefully planned and paragraphed, with the opening sentence referring to previous correspondence, the actual message of the letter and the closing sentence referring to your intentions, hopes or expectations concerned with your future actions or plans. When writing, the writer should pay attention to the following:
10
letter.
Structure of BusinessFra bibliotekLetters
8) Complimentary Close
商务英语写作概述ppt课件

The ability to write effectively is a valuable
business asset.
Three reasons: 1) business is transacted in writing; 2) writing effectively helps increase company sales and profit; 3) proficiency in writing gives a personal advantage
BUSINESS WRITING
商务英语写作
Course Outline
2023/11/10
.
1
Text Book
商务英语写作(修订版)
BUSINESS ENGLISH WRITING
胡英坤 车丽娟 主编 外语教学与研究出版社 2013.8
2023/11/10
.
2
Contents
1 An Overview of Business W商务ri写tin作g概述 2 Structure and Style of Bus商in务e信s函s 的Le结t构te与rs格式 3 Sales-related Inquiries and询R盘e与p回li复es 4 Orders and Confirmation L订e单tt与er确s认函 5 Letters about Shipment 装运函
The writer should have an acquaintance with the particular interest and, if possible, the emotions of the reader.
2023/11/10
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《商务英语报告》课件

商务英语演讲技巧及注意事项
分享提高商务英语演讲效果的技巧和注意事项。
6. 商务英语沟通技巧
商务英语沟通概述
解释商务英语沟通的重要性和影 响因素,如文化差异和语言障碍。
商务英语沟通中的问题及 解决方案
识别商务英语沟通中可能遇到的 问题,并提供解决方案和应对策 略。
商务英语沟通技巧及注意 事项
分享提高商务英语沟通能力的技 巧和注意事项,如积极倾听和有 效反馈。
《商务英语报告》PPT课 件
本次课件旨在介绍商务英语报告的重要性与技巧,内容全面且易懂,有助于 提高商务英语写作、口语表达和沟通能力。
1. 简介
公司概况
介绍公司的背景信息,包括业务范围、规模和发展历程。
报告目的
明确商务英语报告的目标和意义,解释为什么需要进行商务英语写作。
报告内容
概述商务英语报告的主要内容,包括基础知识、写作技巧、口语表达、演讲技巧和沟通技巧。
2. 商务英语基础知识
商务英语概述
介绍商务英语的定义、范围和应 用领域,以及其对跨国企业的重 要性。
商务英语的重要性
商务英语基础词汇
强调掌握商务英语对于有效沟通、 职场交流和跨文化合作的重要性。
列举一些常用的商务英语词汇, 以帮助读者扩展商务英语词汇量。
3. 商务英语写作技巧
商务英语写作概述
解释商务英语写作的定义和 特点,指导读者如何进行有 效的商务英语写作。
商务英语写作的基本格 式
介绍商务英语写作的常见格 式,包括邮件、报告、简历 和商务计划书。
商务英语写作技巧及注 意事项
分享一些实用的商务英语写 作技巧,帮助读者提高写作 效果和表达准确性。
4. 商务英语口语表达技巧
商务英语口语表达概述
分享提高商务英语演讲效果的技巧和注意事项。
6. 商务英语沟通技巧
商务英语沟通概述
解释商务英语沟通的重要性和影 响因素,如文化差异和语言障碍。
商务英语沟通中的问题及 解决方案
识别商务英语沟通中可能遇到的 问题,并提供解决方案和应对策 略。
商务英语沟通技巧及注意 事项
分享提高商务英语沟通能力的技 巧和注意事项,如积极倾听和有 效反馈。
《商务英语报告》PPT课 件
本次课件旨在介绍商务英语报告的重要性与技巧,内容全面且易懂,有助于 提高商务英语写作、口语表达和沟通能力。
1. 简介
公司概况
介绍公司的背景信息,包括业务范围、规模和发展历程。
报告目的
明确商务英语报告的目标和意义,解释为什么需要进行商务英语写作。
报告内容
概述商务英语报告的主要内容,包括基础知识、写作技巧、口语表达、演讲技巧和沟通技巧。
2. 商务英语基础知识
商务英语概述
介绍商务英语的定义、范围和应 用领域,以及其对跨国企业的重 要性。
商务英语的重要性
商务英语基础词汇
强调掌握商务英语对于有效沟通、 职场交流和跨文化合作的重要性。
列举一些常用的商务英语词汇, 以帮助读者扩展商务英语词汇量。
3. 商务英语写作技巧
商务英语写作概述
解释商务英语写作的定义和 特点,指导读者如何进行有 效的商务英语写作。
商务英语写作的基本格 式
介绍商务英语写作的常见格 式,包括邮件、报告、简历 和商务计划书。
商务英语写作技巧及注 意事项
分享一些实用的商务英语写 作技巧,帮助读者提高写作 效果和表达准确性。
4. 商务英语口语表达技巧
商务英语口语表达概述
商务英语书信写作ppt课件

• Dear Mr. X • Dear Ms. X • Dear Mrs. X • Dear Miss. X
• Dear Sir • Dear Madam • Dear Sir or Madam
• Dear Customer • Dear Clients • Dear Users
• Prof. John Baker • President John Baker • Doctor John Baker
• Please confirm if you would like to go ahead with the project.
• Please confirm our reservation.
• Please give me a call to confirm that the order has arrived.
• We have been asked to check the invoices again. There are some problems with this month’s closing.
invoice 发票 closing 会计决算
• This is just a quick note to let you know that my phone extension has been changed to 522.
• Just a quick note to remind you to set your automatic email before you go away.
Confirming 确认
• I am writing to confirm your appointment to the position of Marketing Manager. Congratulations.
• Dear Sir • Dear Madam • Dear Sir or Madam
• Dear Customer • Dear Clients • Dear Users
• Prof. John Baker • President John Baker • Doctor John Baker
• Please confirm if you would like to go ahead with the project.
• Please confirm our reservation.
• Please give me a call to confirm that the order has arrived.
• We have been asked to check the invoices again. There are some problems with this month’s closing.
invoice 发票 closing 会计决算
• This is just a quick note to let you know that my phone extension has been changed to 522.
• Just a quick note to remind you to set your automatic email before you go away.
Confirming 确认
• I am writing to confirm your appointment to the position of Marketing Manager. Congratulations.
商务英语写作课件.ppt

order required. Background checks. • Crucial importance of long-term relationship
Invoice payment terms
Net monthly account Payment due on last day of the
• sample; • description; • trademark or brand • specification, grade or standard
2) Key points in negotiation
• sample prior to purchase order • use pre-shipment inspection; set it up as a payment
的部分损失。
平安险责任范围
4、在装卸转船过程中,被保险货物一件或数 件落海所造成的全部损失或部分损失。
5、运输工具遭自然灾害或意外事故,在避难 港卸货所引起被保险货物的全部损失或部分损失。
• Shipping marks usu. designed by seller; explicit provision if not
Payment
1) Following issues
• amount and payer; • timing; • steps necessary before payment • methods of payment. Draft, check, promissory note
平安险(Free from Particular Average, 简称F.P.A.)=Institute C Clause
这一名称在我国保险行业中沿用甚久,其英文原 意是指单独海损不负责赔偿。根据国际保险界对 单独海损的解释,它是指保险标的物在海上运输 途中遭受保险范围内的风险直接造成的船舶或货 物的灭失或损害。因此,平安险的原来保障范围 只赔全部损失。但在长期实践的过程中对平安险 的责任范围进行了补充和修订,当前平安险的责 任范围已经超出只赔全损的限制。
Invoice payment terms
Net monthly account Payment due on last day of the
• sample; • description; • trademark or brand • specification, grade or standard
2) Key points in negotiation
• sample prior to purchase order • use pre-shipment inspection; set it up as a payment
的部分损失。
平安险责任范围
4、在装卸转船过程中,被保险货物一件或数 件落海所造成的全部损失或部分损失。
5、运输工具遭自然灾害或意外事故,在避难 港卸货所引起被保险货物的全部损失或部分损失。
• Shipping marks usu. designed by seller; explicit provision if not
Payment
1) Following issues
• amount and payer; • timing; • steps necessary before payment • methods of payment. Draft, check, promissory note
平安险(Free from Particular Average, 简称F.P.A.)=Institute C Clause
这一名称在我国保险行业中沿用甚久,其英文原 意是指单独海损不负责赔偿。根据国际保险界对 单独海损的解释,它是指保险标的物在海上运输 途中遭受保险范围内的风险直接造成的船舶或货 物的灭失或损害。因此,平安险的原来保障范围 只赔全部损失。但在长期实践的过程中对平安险 的责任范围进行了补充和修订,当前平安险的责 任范围已经超出只赔全损的限制。
商务英语写作的7C原则PPT课件

你方7月1日的函收悉。
提示: 违背了“简洁”(Conciseness)原则
Case Studies (案例分析)
Because our book is full, so we cannot entertain any more orders.
由于我方订货已满,恕不能接受更多的 订单。
提示: 违背了“准确”(Correctness)原则
微课名称:商务英语写作中的7C原则 所属课程:高级商务英语写作 主讲教师: PPT版权:浙江广播电视大学外国语学院 李更春
在商务信函的写作中,我们应遵循哪些原则呢?
正式 (formal)
迂回 (winded)
清晰 (clear)
详尽
具体
(detailed) ( concrete)
笼统 (general)
Completeness (完整)
Business writing should also be complete in terms of format and information.
As to format, a business letter should include a letterhead, date, inside address, salutation, subject, body of letter, complimentary close and signature.
Conciseness (简洁)
例句
We have begun to export our machines to the foreign countries. (我 们已经开始向国外出口机器了)
We have begun to export our machines.
提示: 违背了“简洁”(Conciseness)原则
Case Studies (案例分析)
Because our book is full, so we cannot entertain any more orders.
由于我方订货已满,恕不能接受更多的 订单。
提示: 违背了“准确”(Correctness)原则
微课名称:商务英语写作中的7C原则 所属课程:高级商务英语写作 主讲教师: PPT版权:浙江广播电视大学外国语学院 李更春
在商务信函的写作中,我们应遵循哪些原则呢?
正式 (formal)
迂回 (winded)
清晰 (clear)
详尽
具体
(detailed) ( concrete)
笼统 (general)
Completeness (完整)
Business writing should also be complete in terms of format and information.
As to format, a business letter should include a letterhead, date, inside address, salutation, subject, body of letter, complimentary close and signature.
Conciseness (简洁)
例句
We have begun to export our machines to the foreign countries. (我 们已经开始向国外出口机器了)
We have begun to export our machines.
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调查问卷
20 Business Agreements商务协议
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BUSINESS WRITING 商务英语写作
Unit 1
An Overview of Business Writing
商务写作概述
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Why to improve writing skills?
The ability to write effectively is a valuable
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Tasks of this chapter
Ⅰ. Functions of Business Writing Ⅱ. Criteria for Effective Business Writing Ⅲ. Modern Changes Ⅳ. Basic Patterns of Writing
销售函
10 Invitation and Thank-yo邀u请L函et与te感r谢s 信
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11 Letters of Apology and
Congratulation
道歉信与祝贺信
12 Notice and Announce通m知e与nt通告
13 Memos and Minutes 备忘录与会议记录
14 Preparing resumes 准备简历
15 Letters of Application申请信
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16 Letters of Recommen推da荐t信ion
17 Proposals
意向书
18 Organizing and Prepa报ri告ng Reports
19 Questionnaires
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Every business message is designed to achieve a specific business objective. Its success depends on what it says and to what extent it induces a favorable response from the reader.
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To entertain
To secure the desired response, it is necessary to have an adequate knowledge of the English language and an understanding of human nature.
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I. Functions of Business Writing
Business writing has three functions:
1. To inform 2. To influence 3. To entertain
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To inform
Messages to inform are used to convey the vast amount of information needed to complete the day-to-day operations of the business.
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6 Letters About Payment and Settlement of Accounts 付款与结帐函
7 Routine Claims and Adju日s常tm投e诉n与t 理赔
8 Persuasive Claims and R说e服fu性s索al赔s与拒绝函
9 Sales Letters
business asset.
Three reasons: 1) business is transacted in writing; 2) writing effectively helps increase company sales and profit; 3) proficiency in writing gives a personal advantage
Байду номын сангаас
The writer should have an acquaintance with the particular interest and, if possible, the emotions of the reader.
BUSINESS WRITING
商务英语写作
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Contents
1 An Overview of Business W商务ri写tin作g概述 2 Structure and Style of Bus商in务e信ss函的Le结t构te与rs格式 3 Sales-related Inquiries and询R盘e与p回li复es 4 Orders and Confirmation L订e单tt与er确s认函 5 Letters about Shipment 装运函
e.g. — explain instructions to employees, announce meetings and procedures, acknowledge orders, accept contracts for services, etc.
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The major purpose of most of these messages is to have the receiver understand a body of information and concentrate on the logical presentation of the content.
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To influence
A business message must also influence the reader’s attitudes and actions.
e.g. — letters promoting a product or service and seeking support for ideas and worthy causes presented to supervisors, stockholders, customers/clients, and others.