西餐厅工作英文用语总结

TASTy 西提牛排上海新世界店英文课程讲稿
主讲人：刘羡一、桌位预定篇
*请问您一共有多少人来用餐？
How many people are there in you party,Sir/Madam?
How many guests are coming?
*请问您几点到？
What time would you like to arrive?
*请问您贵姓？
May I have your name,please?
*可以留下您的联系方式吗？
May I take your telephone number,please?
*请问您有什么需求需要我们做准备的？
Is there anything special you would like us to prepare？
*如果您有什么要求，请通知我们。

If you have further requirements,please let us know./please tell us.
*恐怕我们餐厅只能给您留座到晚上8：00。

I'm afraid that we only can guarantee the table before 8:00P.M.
*请问您一共有多少人来用餐？
How many people will come together with you？
二、带客篇
1 、欢迎来西提。

Welcome to TASTy steak restaurant！
2、我能为您做些什么？
May I help you?/Can I help you？
3、请问您是否有预定？
Do you have a reservation? Have you booked our seat yet？
5、请这边走/请跟我来。

This way please/Follow me,please.
6、先生，您看见在这里可以吗？
Would you like to sit here,sir? Is this seat OK？
7、您是愿意靠窗户坐还是靠门坐呢？
Which do you prefer,by the window or near the door?
8、您对这张餐桌还满意吗？
Is this table fine with you?
9、这是菜单，先生。

Here is the menu for you,sir. /This is our menu.
10、对不起，我们现在没有空餐桌，请您在这再稍等一会儿，好吗？有空桌，我们会立刻通知您。

I'm sorry, we don't have a free table now,Would you like to wait here? We'll call you as soon as possible when the seat is available (for you).
11、如果您有什么问题，请告诉我。

If you need any help,please call me.
12、不好意思，您不能在这里抽烟，但是您可以在本店收银台区抽烟。

I am sorry, you can not smoke here, but you can smoke near the cashier desk in our restaurant.
三、点菜篇
1、请问现在我可以为您点菜吗？
Are you ready to give your order now?
2、还有其他的吗？
Anything else？
4、请问您的牛排要几成熟？
How would you like your steak cooked?
Rare 一成熟；
Medium Rare 三成熟；
Medium 五成熟；
Medium Well 七成熟；
Well Done 全熟）
5、对不起，先生，这道菜已经卖完了。

I'm sorry sir ,we don't have this any more.
6、对不起，我们在双休日不卖这个套餐。

I am sorry, we do not sell this set menu at weekend.
四、桌访篇
1、请问您对一切还满意吗？
Is everything to your satisfaction?
2、请问您还需要我为您提供些什么吗？
Is there anything else I can do for you ?
Can I bring you anything else?
3、请问还需要其它餐点或是饮料吗？
Can I bring you anything else to eat or drink?
4、请问我能清理餐台吗？
May I clean your table now?
Would you like me to clear you table?
5、这个您还需要吗？
Have you finished it？
6、请问你是需要黑胡椒酱还是蘑菇酱？
Excuse me, we have black pepper sauce and mushroom sauce, which do you prefer/like？
7、我想要把我的牛排回烤一下
I want my steak to be cooked/roast again.
五、致歉篇
1、先生，实在对不起，我为我刚才的鲁莽行为向您道歉。

I'm so sorry for such a mistake sir.
2、先生，对不起，我马上给你换一盘。

I'm so sorry, and I change it for you right away.
3、实在对不起，我马上报告店长。

I’m very sorry ,I'll call the manager(经理、管理人).
4、我再次向你道歉。

I would like to apologize once again.
5、对不起，但我们很高兴您向我们指正(这个错误),
I'm sorry,but we glad you pointed this out.
6、先生，对不起，让您久等了。

I'm sorry to keep you waiting,sir
六、结帐篇
1、请问您现在结帐吗？
Would you like to pay for the bill now?
2、请问您是付现金还是使用信用卡结帐？
Would you like to pay by cash or by card?
4、对不起，我马上再重新算一遍。

Sorry, I shall count it again.
5、对不起，您能告诉我哪儿错了吗？
Sorry,would you show me what is wrong.
6、对不起，请您在这签个名。

Excuse me ,sir, would you please sign your name here?
7、不好意思，很抱歉打扰到您，但是你能现在就买单吗？因为我们快要关门了，并且电脑在10点之后就要停止收银工作了！感谢您的理解。

Excuse me, I am sorry to interrupt you but can you pay for you meal/pay the bill now？Because we have to close now and our computer system will stop working at 10:00 P.M. Thanks for your understanding.
8、您共消费了316元人民币。

It will costs you three hundred and sixteen RMB (316元)
9、我现在可以买单吗？
Could I have the check？
10、这里是你的零钱
It is your change.
七、送客篇
1、感谢您的光临，希望再次为您服务。

Thank you,sir,we hope to see you again.
2、很高兴您用餐愉快，再见。

I'm glad you enjoyed your meal,Good bye.
3、十分感谢，祝您有个愉快的夜晚，再见。

Thank you very much,Have a nice evening,Good Bye
4、那里有电梯。

There is a elevator.
5、注意，地板湿滑
Caution, wet floor.
八、常用英文单词篇
Sault 盐（May I have some sault?）
Washroom / toilet 洗手间(Where is washroom？)
Go straight ahead 一直往前走Turn left 向左拐
Turn right 向右拐
Exit 出口(Where is the exit?) Set menu 套餐。