英语职业模块课件UNIT-1
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新职业英语——职业综合英语1Unit 1课件1
TV（3）
SAMSUNG： 三星（韩国）
LG： （韩国）
Philips： 飞利浦（荷兰）
Computer
Lenovo：联想（中国） Apple： 苹果（美国） IBM： （美国） Dell： 戴尔（美国） Sony： 索尼（日本
Sportswear
Li-Ning： 李宁牌（中国） Adidas：阿迪达斯（德国） Nike： 耐克（美国） Reebok：锐步（美国 Kappa： 卡帕，背靠背（意大利） ANTA： 安踏（中国）
5） TOEFL：Test of English as a Foreign Language 托福，非英语国家英语能力考试
附：常见的其他一些缩写词语（3）
3、体育比赛：
1）NBA： National Basketball Association 美国职业篮球联赛
2）CBA： Chinese Basketball Association 中国男子篮球职业联赛
对于下列每种类型的产品，至少列举出2个 生产公Байду номын сангаас：
TV（1）
TCL（中国） Konka：康佳（中国） Skyworth：创维（中国） ChangHong：长虹（中国） Haier：海尔（中国） Hisense：海信（中国） Xoceco：厦华（中国）
TV（2）
Panasonic：松下（日本） TOSHIBA：东芝（日本） HITACHI：日立（日本） Sanyo：三洋（日本） Sharp：夏普（日本）
4）DOS：Disk Operating System 磁盘操作系统
5）AutoCAD： Autodesk Computer Aided Design 计算机辅助设计软件
附：常见的其他一些缩写词语（5）
英语职业模块课件Unit1-讲义
There are four departments altogether in our factory. Peter Richardson would like to visit the Production Department first.
Reading and Vocabulary
1 Read the words and expression. Which ones do you know?
Contents
1
Warming up
2
Reading and Vocabulary
3
Reading and Writing
4
Extended Activities
5
Culture Corner
6
My Progress Check
Warming up
1 Listen and match.
Warming up
2 Listen to the dialogue and tick the information you hear.
L 1. J 2. J 3.
J 4.
This factory is the biggest one in our Group.
This factory has 800 workers.
O A. The Sales Department O B. The Production Department PC. The Transportation Service Department
3. Each department of the factory _______.
O A. has a general manager O B. has a manager and a general manager PC. has a manager, who reports to the general manger
Reading and Vocabulary
1 Read the words and expression. Which ones do you know?
Contents
1
Warming up
2
Reading and Vocabulary
3
Reading and Writing
4
Extended Activities
5
Culture Corner
6
My Progress Check
Warming up
1 Listen and match.
Warming up
2 Listen to the dialogue and tick the information you hear.
L 1. J 2. J 3.
J 4.
This factory is the biggest one in our Group.
This factory has 800 workers.
O A. The Sales Department O B. The Production Department PC. The Transportation Service Department
3. Each department of the factory _______.
O A. has a general manager O B. has a manager and a general manager PC. has a manager, who reports to the general manger
中职英语基础模块unit 1PPT课件
5 Little Tom can’t remember new words he has learnt.
第14页/共44页
Dialogue
(R=Ralph, J=Julie) R: Hi, Julie! I’ve heard that you are good at English. So please do me a favor, will you? J: Of course. What’s the matter? R: I am poor in English learning and I don’t know how to improve it. Could you give me some advice? J: Sure. Let’s start from pronunciation. How about your pronunciation? R: It’s too bad and is really my big headache. I can’t make myself understood by foreigners. J : That’s because your pronunciation is not correct. You can listen to some English songs and learn to sing them. It may help a lot. R: That sounds great. I’ll try. Thanks a lot. J : Don’t mention it.
Good cookies could be cooked by a good cook, if a good cook could cook good cookies. I don't know why Joan showed a yellow coat to the goat in the snow. Tom has got a lot of dots on his pocket. If he wants to wash off the dots, he will use a pot of hot water.
第14页/共44页
Dialogue
(R=Ralph, J=Julie) R: Hi, Julie! I’ve heard that you are good at English. So please do me a favor, will you? J: Of course. What’s the matter? R: I am poor in English learning and I don’t know how to improve it. Could you give me some advice? J: Sure. Let’s start from pronunciation. How about your pronunciation? R: It’s too bad and is really my big headache. I can’t make myself understood by foreigners. J : That’s because your pronunciation is not correct. You can listen to some English songs and learn to sing them. It may help a lot. R: That sounds great. I’ll try. Thanks a lot. J : Don’t mention it.
Good cookies could be cooked by a good cook, if a good cook could cook good cookies. I don't know why Joan showed a yellow coat to the goat in the snow. Tom has got a lot of dots on his pocket. If he wants to wash off the dots, he will use a pot of hot water.
新职业英语1课件unit1
grammar
不带to的不定式 make sb do sth notice, observe, see, watch, hear, feel(感官） let, make, have（使动）
会议室
员工办公室
多功能会议室
走廊；门厅
接待室
Business Know-how
Business Know-how Dressing for the Workplace
No matter what you wear, your clothes should be neat（整洁 ） and clean; Quality（品质） counts. Instead of buying several trendy outfits（时髦服装）, invest in one good quality jacket or suit, and upgrade（升级） your blouse, shirt or tie; Grooming (打扮，穿戴) is very important. Don’t forget to shave（刮胡子） or bathe（洗澡）; Keep your shoes in good condition; Makeup（化妆） should be subtle（精致）; Nails（指甲） should be clean and neat and of reasonable length（合理的长度）; Dress for the job you want. If you want to be a manager, dress like them. When in doubt, dress up（穿上盛装）.
UNIT1语文出版社 职业英语基础模块上PPT课件
B. 否定形式 There be no / not any + 主语 + 状语（介词短语）
C. 一般疑问句 Be + there + a/any + 主语 + 状语？
Is there a map on the wall? Yes, there is. / No, there isn’t.
1111/1/91/290/220 020
S+V+P
The book is on the desk. (prepositional phrase) B. 否定形式
Be 后面加not C. 一般疑问句形式(将be移至主语前）
Are you a new comer here?
Yes, i am./No, i am not.
1111/1/91/290/220 020
curtain
low bed
quilt
pillow
trunk
look! This is my bedroom. It is... There is/are "in/on". I love my bedroom.
16
Thank you Have a good day!
1111/1/91/290/220 020
7 please
请(请托语气，祈使句） Please come in. Two teas, please. Please don’t forget to take my book. 委婉的引起听者的注意，对不起；祈求
Please, Daddy, can i watch TV now? Can you do me a favor, please!
新职业英语-第一册-unit1PPT课件
职业综合
英语 1 Unit 1 Organization
Company introduction
Bavarian Motor Works (BMW) is an independent German automobile manufacturer founded in 1916. BMW is a worldwide manufacturer of high-performance and luxury automobiles and motorcycles.
Toyota Motor Corporation, founded in 1937, is a multinational corporation headquartered in Japan, and is currently one of the world’s largest automakers.
职业综合
英语 1 Unit 1 Organization
Company introduction
Samsung Group is the largest company of the Republic of Korea. It is composed of Samsung Electronics, Samsung Heavy Industries and Samsung Engineering & Construction.
Metro AG, established in 1964, is a diversified retail and wholesale group based in Germany. It is the largest in its home market, and one of the most globalized retail and wholesale corporations.
英语职业模块课件UNIT-1
UNIT 1
Words and ExpressionsWorkplace Manners
W o r d s a n d E x p r e s s i o n s 3
fruit
juice
thirsty
/fru:t/ /dVu:s/ /5Wɜ:stI/
n.
水果
n.
汁
adj.
口渴
get in touch with flight attendant by the way
UNIT 1 Workplace Manners
英语（服务类）（职业模块）
Listening 1
Listen and number the pictures.
UNIT 1 Workplace Manners
A
B
C
D
( 3) script
( 1)
(4 )
(2 )
英语（服务类）（职业模块）
Dialogue 1
welcome
aboard
chef
customer
politely
dress
size
prefer
/5welkEm/ /E5bC:d/ /5Fef/ /5kQstEmE/ /pE5laItlI/ /dres/ /saIz/ /prI5fɜ:/
v. adv.
n.
n. adv. n. n.
v.
欢迎 上飞机 (船或车)
UNIT 1 Workplace Manners
英语（服务类）（职业模块）
Listening 2
UNIT 1 Workplace Manners
Tick what the passenger needs.
中职英语基础模块unit1 PPT
Grammar Focus
1、Are you a new student? Yes,I am . 2、They are my classmates 3、She is not a teacher 4、There are no books in our bedroom now 5、I ama boy.My name is Mike 6、Are there any students over there? 7、This is my brother,Dick 8、There is a reading-room and many classrooms in our school
1、Let sb do sth 让某人做某事 2、how large it is! 多么大啊！ 感叹句对形容词或副词感叹时要用how并置于句首。
例如：How tall the building is! How beautiful the flowers!
welcome to our school
.
2、See you next time! 分手时希望下次再见面，常用的口语语句
例如：See you later. 一会儿见 See you. 再见 See you tomorrow. 明天见
Reading Comprehension
• 1. Li Lei is a new student of the school. • 2. There are sixty classrooms , eighteen labs and
Unit1
Greetings
hello！ 你好
Hello ! 你好
Good morning!早上好 Good morning!早上好
常
常
外研社2023英语职业模块工科类学生用书升级版课件Unit 1课件 Extended Activit
Tom: I forgot to examine the CNC machine when I began to work. Luckily, there was nothing wrong with the machine and everything went well that day.
Not appropriate. Tom should examine the CNC machine the minute he arrives at the factory.
What do these craftsmen have in common? First, they all have worked hard and devoted themselves to their jobs. Second, they have enquiring minds and are curious about their work. Third, they have never stopped pursuing excellence. We should learn from these great craftsmen, and make our own contributions to China’s development.
More words I know in this part:
3. My Progress Check
Expressions I have learnt in this part:
□ electrical equipment
□ CNC operator
□ so as to
□ go well
Great! Now I know _____ useful expressions.
Not appropriate. Tom should examine the CNC machine the minute he arrives at the factory.
What do these craftsmen have in common? First, they all have worked hard and devoted themselves to their jobs. Second, they have enquiring minds and are curious about their work. Third, they have never stopped pursuing excellence. We should learn from these great craftsmen, and make our own contributions to China’s development.
More words I know in this part:
3. My Progress Check
Expressions I have learnt in this part:
□ electrical equipment
□ CNC operator
□ so as to
□ go well
Great! Now I know _____ useful expressions.
职业综合英语1(第三版)教学课件Unit_1
Note
An all-hands meeting is one that is held with everyone who works within a company. It tends to be held when there is important information that needs to be communicated to a large group of employees, as this allows information to be passed on to everyone at the same time.
Dustin was chosen as the new CEO, with 95% of the votes.
Successful candidates need to be supported by at least 2/3 of all stakeholders.
If nobody receives the required number of votes, the previous person stays on for another 6 months
翻译
Can Employees Decide an Organization’s Leadership?
Today the leadership election process looks quite different.
The CEO starts the process by proposing an organizational structure for the next year with a public document, sharing a vision for the future and what would be needed in terms of leadership positions. Everyone is able to question the necessity of any position. Once the positions are defined, everyone can apply, or propose someone else. One month before an election, the people who are up for the position introduce themselves and their ideas. Successful candidates need to be supported by at least 2/3 of all stakeholders. If nobody receives the required number of votes, the previous person stays on for another six months, and then a new election would be held.
新职业英语-职业综合英语1-Unit-1-Organization-教案PPT课件
25
2021
▪ fuel
v. to increase something; to make something stronger;
to supply something with material that can be burnt to produce heat or power
n. 燃料
nuclear fuel
15
2021
Reading A
16
2021
Reading A
佩奇和他的合作伙伴谢尔盖•布林于1998年9月7 日创建了自己的公司，并在之后的一周注册了 这一网址。这个搜索引擎很快声名鹊起， 2000年谷歌开始在自己的网站出售广告。在投资者 的热情资助下，经过几年的发展，谷歌上市了，谷歌 的很多雇员一夜之间成了百万富翁。
e.g. 1. She took an instant dislike to me.
2. instant coffee / instant noodles
27
2021
▪ acquire
v. to gain possession of; to gain something by one’s own efforts, ability or behavior
20
2021
Reading A
随着公司的壮大与知名度的提高，谷歌在 美国公司业吸引力的排名也上升到第一。他们 尝试打破传统的办公室设计，努力把办公室变 成员工感觉舒适、并能充分发挥自己才华的地 方。
21
2021
Reading A
Today, Google owns YouTube, Blogger and other hot websites and has become the leader in terms of ad-based revenue on the web. The brain child of two students has become a billion-dollar company and one of the best-known trademarks in the world. Google’s history serves as a perfect model and inspiration for Internet entrepreneurs today.
高教版中职英语基础模块一 Unit1 Language Practice精美课件
Unit 1
Personal and Family Life
Grammar ---一般现在时
Learning Objectives:
Knowledge objectives To master the basic usage of simple present. Ability objectives To be able to use simple present accurately.
Emotional objectives To cultivate the good learning habit and improve the language ability.
一般现在时
概念
I often eat apples. 我经常吃苹果。
Mike plays basketball every day. Mike 每天打篮球。
练习
2. My father often ______ to work by bus.
A. go B. goes C. went D. is doing
一般现在时 实义动词句式结构
1. 肯定句: 主语 + 实义动词 (do/does) + 其他.
Eg: I play basketball every day. He plays basketball every day.
New Message
Subject： I have a new friend!
Read and choose.
1. I _____ a piano lesson every Sunday afternoon.
A. had B. will have C. has D. have
2. The two boys _____ from Luzhou.
Personal and Family Life
Grammar ---一般现在时
Learning Objectives:
Knowledge objectives To master the basic usage of simple present. Ability objectives To be able to use simple present accurately.
Emotional objectives To cultivate the good learning habit and improve the language ability.
一般现在时
概念
I often eat apples. 我经常吃苹果。
Mike plays basketball every day. Mike 每天打篮球。
练习
2. My father often ______ to work by bus.
A. go B. goes C. went D. is doing
一般现在时 实义动词句式结构
1. 肯定句: 主语 + 实义动词 (do/does) + 其他.
Eg: I play basketball every day. He plays basketball every day.
New Message
Subject： I have a new friend!
Read and choose.
1. I _____ a piano lesson every Sunday afternoon.
A. had B. will have C. has D. have
2. The two boys _____ from Luzhou.
职高英语基础模块上Unit1课件
Listening exercises and answer analysis
Exercises should be designed to test students' comprehension of the listening materials rather than their ability to repeat words or phrases.
Students should be taught how to understand different speaking rates and volumes, as well as the use of pauses, emphasis, and intonation.
Students should be taught how to identify different types of English language registers, such as formal and informal language.
• Giving advice and suggestions: This topic helps students learn to give advice and suggestions on various topics, such as healthy living, travel, and study skills. They also learn to use modal verbs, such as "should" and "could," appropriately.
Analysis of Reading Skills
识别并分析文章结构
引导学生识别文章的主题句、段落大 意和整体结构，帮助学生理解文章的 主旨和逻辑关系。
新时代职业英语《-通用英语1》教学课件U1
Li Hua: Well, that’s nice. But I am more interested in indoor (3) h_o__b_b_ie_s___. I have just heard there will be an arts and crafts (4) _e_x_h_i_b_it_i_o_n starting next week, and I want to see it.
Extreme ironing What would you do if you were ironing and a friend asked you to come rock climbing? Phil Shaw was in this situation. He chose to go climbing, taking his iron with him, and a new hobby was born. Extreme ironing has now spread around the world. People iron their shirts on kayaks, mountaintops, and even in the middle of skydiving.
board game 棋类游戏
E.g.
After a glass of bubbly, we sit by the fire and play board games. 喝了一杯香槟后，我们坐在火炉旁玩棋盘游戏。
words and expressions
Reading Unusual ways to pass the time
Creating the world’s largest ball of paint The work of an interior decorator can be challenging, but there are always ways to have a little fun. Back in 1977, Mike Carmichael decided to paint a baseball. Covered with more than 22,000 coats of paint, the ball weighs over 1,500 kilograms. People from all around the world have come to add a coat of paint to the ball, which is even mentioned in Guinness World Records.
Extreme ironing What would you do if you were ironing and a friend asked you to come rock climbing? Phil Shaw was in this situation. He chose to go climbing, taking his iron with him, and a new hobby was born. Extreme ironing has now spread around the world. People iron their shirts on kayaks, mountaintops, and even in the middle of skydiving.
board game 棋类游戏
E.g.
After a glass of bubbly, we sit by the fire and play board games. 喝了一杯香槟后，我们坐在火炉旁玩棋盘游戏。
words and expressions
Reading Unusual ways to pass the time
Creating the world’s largest ball of paint The work of an interior decorator can be challenging, but there are always ways to have a little fun. Back in 1977, Mike Carmichael decided to paint a baseball. Covered with more than 22,000 coats of paint, the ball weighs over 1,500 kilograms. People from all around the world have come to add a coat of paint to the ball, which is even mentioned in Guinness World Records.
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you leave your phone number, I’ll get in touch with you. (The salesgirl takes a pen to write.) Customer: OK. Thank you for your help. Salesgirl: You are welcome.
__s_h_o_p_____.
英语（服务类）（职业模块）
UNIT 1
Listening & Speaking Workplace Manners
Part I Part II Words and Expressions
英语（服务类）（职业模块）
Part I
Listening 1 Dialogue 1 Role Play
UNIT 1 Workplace Manners
英语（服务类）（职业模块）
Listening 1
Listen and number the pictures.
UNIT 1 Workplace Manners
A
B
C
D
( 3) script
( 1)
(4 )
(2 )
英语（服务类）（职业模块）
Dialogue 1
英语（服务类）（职业模块）
Role Play
UNIT 1 Workplace Manners
Practice the dialogue by using the pictures below and see if you can say more.
sick, medicine
A: Can I help you, Madam? B: I feel a little ______. Can
UNIT 1 Workplace Manners
英语（服务类）（职业模块）
Listening 2
UNIT 1 Workplace Manners
Tick what the passenger needs.
1
2
□coffee □water □Cola
□magazine □newspaper □headphones
and water. Passenger: I’d like to have a cup of coffee. Flight attendant: Yes, sir. I’ll bring it for you. Passenger: By the way, can I have a pillow and a blanket? Flight attendant: Of course. Passenger: Thanks.
英语（服务类）（职业模块）
Role Play
UNIT 1 Workplace Manners
Practice the dialogue by using the pictures below and see if you can say more.
英语（服务类）（职业模块）
Part II
Listening 2 Dialogue 2 Role Play
Unit 1
Workplace Manners
Contents
Unit Goals Lead-in
Listening & Speaking Reading & Writing Language in Use Unit Task Extended Activities Fun Time
英语（服务类）（职业模块）
UNIT 1
Words and ExpressionsWorkplace Manners
W o r d s a n d E x p r e s s i o n s 3
fruit
juice
thirsty
/fru:t/ /dVu:s/ /5Wɜ:stI/
n.
水果
n.
汁
adj.
口渴
get in touch with flight attendant by the way
3
□pillow □medicine □blanket
script
英语（服务类）（职业模块）
Dialogue 2
UNIT 1 Workplace Manners
May I Have a Cup of Coffee, Please? (A flight attendant is serving a passenger.) Flight attendant: May I help you, sir? Passenger: I’d like something to drink. Flight attendant: Certainly. We have tea, coffee, fruit juice, Cola
英语（服务类）（职业模块）
Lead-in
Do you know their workplace? Match.
restaurant shop
hospital plane
office hotel
UNIT 1 Workplace Manners
A hotel receptionist works in a _h_o__te_l_.
英语（服务类）（职业模块）
UNIT 1
Words and ExpressionsWorkplace Manners
W
o
r
d
s
a
n
d
E
x
p
r
e s s i o n s 4
workplace
/5wɜ:kpleIs/ n.
工作场所
manner
/5mAnE/
n.
举止
wear
/weE/
v.
穿
greet
/5^ri:t/
□ wear beautiful clothes □ be friendly to customers □ make phone calls at any time
□ greet customers with a smile □ follow customers everywhere □ be patient and keep smiling
restaurant shop
hospital plane
office hotel
UNIT 1 Workplace Manners
A nurse works in a __h_o_s_p_it_a_l__.
An office clerk works in an __o__ff_ic_e____.
Chefs w_a_u_r_a_n_t_. works in a
UNIT 1 Workplace Manners
Unit Goals
UNIT 1 Workplace Manners
Learners should be able to
◆ understand customer requests ◆ talk about how to satisfy passenger needs ◆ read about proper workplace manners ◆ write about office manners
welcome
aboard
chef
customer
politely
dress
size
prefer
/5welkEm/ /E5bC:d/ /5Fef/ /5kQstEmE/ /pE5laItlI/ /dres/ /saIz/ /prI5fɜ:/
v. adv.
n.
n. adv. n. n.
v.
欢迎 上飞机 (船或车)
Flight
A store cashier Waiters and
attendants work works in a
waitresses work
on a _p_l_a_n_e_. _s_h_o_p_.
in a _re_s_t_a_u_r_a_n_t.
英语（服务类）（职业模块）
Lead-in
Do you know their workplace? Match.
厨师
顾客 礼貌地 服装；连衣裙；女服 尺码
更喜欢
英语（服务类）（职业模块）
UNIT 1
Words and ExpressionsWorkplace Manners
W o r d s a n d E x p r e s s i o n s 2
silver
/5sIlvE/
n.
touch
/tQtF/
n.
英语（服务类）（职业模块）
Text
UNIT 1 Workplace Manners
Good Manners with Customers
Serve your customers in a fast, friendly and helpful manner and they will
visit you again. If you are interested in sharing this experience with us, here are some good tips: Wear clean company-issued clothes and a name tag; Greet and serve each customer with a smile and make eye contact; Listen to customers carefully and answer each question patiently; Deal with complaints helpfully and efficiently; Never make any personal phone calls while serving; Never try to argue with customers; Say “Thank you for coming.” when customers leave.
__s_h_o_p_____.
英语（服务类）（职业模块）
UNIT 1
Listening & Speaking Workplace Manners
Part I Part II Words and Expressions
英语（服务类）（职业模块）
Part I
Listening 1 Dialogue 1 Role Play
UNIT 1 Workplace Manners
英语（服务类）（职业模块）
Listening 1
Listen and number the pictures.
UNIT 1 Workplace Manners
A
B
C
D
( 3) script
( 1)
(4 )
(2 )
英语（服务类）（职业模块）
Dialogue 1
英语（服务类）（职业模块）
Role Play
UNIT 1 Workplace Manners
Practice the dialogue by using the pictures below and see if you can say more.
sick, medicine
A: Can I help you, Madam? B: I feel a little ______. Can
UNIT 1 Workplace Manners
英语（服务类）（职业模块）
Listening 2
UNIT 1 Workplace Manners
Tick what the passenger needs.
1
2
□coffee □water □Cola
□magazine □newspaper □headphones
and water. Passenger: I’d like to have a cup of coffee. Flight attendant: Yes, sir. I’ll bring it for you. Passenger: By the way, can I have a pillow and a blanket? Flight attendant: Of course. Passenger: Thanks.
英语（服务类）（职业模块）
Role Play
UNIT 1 Workplace Manners
Practice the dialogue by using the pictures below and see if you can say more.
英语（服务类）（职业模块）
Part II
Listening 2 Dialogue 2 Role Play
Unit 1
Workplace Manners
Contents
Unit Goals Lead-in
Listening & Speaking Reading & Writing Language in Use Unit Task Extended Activities Fun Time
英语（服务类）（职业模块）
UNIT 1
Words and ExpressionsWorkplace Manners
W o r d s a n d E x p r e s s i o n s 3
fruit
juice
thirsty
/fru:t/ /dVu:s/ /5Wɜ:stI/
n.
水果
n.
汁
adj.
口渴
get in touch with flight attendant by the way
3
□pillow □medicine □blanket
script
英语（服务类）（职业模块）
Dialogue 2
UNIT 1 Workplace Manners
May I Have a Cup of Coffee, Please? (A flight attendant is serving a passenger.) Flight attendant: May I help you, sir? Passenger: I’d like something to drink. Flight attendant: Certainly. We have tea, coffee, fruit juice, Cola
英语（服务类）（职业模块）
Lead-in
Do you know their workplace? Match.
restaurant shop
hospital plane
office hotel
UNIT 1 Workplace Manners
A hotel receptionist works in a _h_o__te_l_.
英语（服务类）（职业模块）
UNIT 1
Words and ExpressionsWorkplace Manners
W
o
r
d
s
a
n
d
E
x
p
r
e s s i o n s 4
workplace
/5wɜ:kpleIs/ n.
工作场所
manner
/5mAnE/
n.
举止
wear
/weE/
v.
穿
greet
/5^ri:t/
□ wear beautiful clothes □ be friendly to customers □ make phone calls at any time
□ greet customers with a smile □ follow customers everywhere □ be patient and keep smiling
restaurant shop
hospital plane
office hotel
UNIT 1 Workplace Manners
A nurse works in a __h_o_s_p_it_a_l__.
An office clerk works in an __o__ff_ic_e____.
Chefs w_a_u_r_a_n_t_. works in a
UNIT 1 Workplace Manners
Unit Goals
UNIT 1 Workplace Manners
Learners should be able to
◆ understand customer requests ◆ talk about how to satisfy passenger needs ◆ read about proper workplace manners ◆ write about office manners
welcome
aboard
chef
customer
politely
dress
size
prefer
/5welkEm/ /E5bC:d/ /5Fef/ /5kQstEmE/ /pE5laItlI/ /dres/ /saIz/ /prI5fɜ:/
v. adv.
n.
n. adv. n. n.
v.
欢迎 上飞机 (船或车)
Flight
A store cashier Waiters and
attendants work works in a
waitresses work
on a _p_l_a_n_e_. _s_h_o_p_.
in a _re_s_t_a_u_r_a_n_t.
英语（服务类）（职业模块）
Lead-in
Do you know their workplace? Match.
厨师
顾客 礼貌地 服装；连衣裙；女服 尺码
更喜欢
英语（服务类）（职业模块）
UNIT 1
Words and ExpressionsWorkplace Manners
W o r d s a n d E x p r e s s i o n s 2
silver
/5sIlvE/
n.
touch
/tQtF/
n.
英语（服务类）（职业模块）
Text
UNIT 1 Workplace Manners
Good Manners with Customers
Serve your customers in a fast, friendly and helpful manner and they will
visit you again. If you are interested in sharing this experience with us, here are some good tips: Wear clean company-issued clothes and a name tag; Greet and serve each customer with a smile and make eye contact; Listen to customers carefully and answer each question patiently; Deal with complaints helpfully and efficiently; Never make any personal phone calls while serving; Never try to argue with customers; Say “Thank you for coming.” when customers leave.