前台情景对话

英语情景会话酒店前台订房，希望对大家有帮助。

1、住一周的顾客打折吗
A Hello, sir. Have you reserved already?
您好，先生。

您预订了房间了吗?
B No, is there a single room left?
没有，还有空的单人间吗?
A Yes, how long will you intend to stay?
有，您打算住多久?
B For a week or so. Do you give discount for a week or more?
大概一个星期吧。

你们对住一个星期或更久的顾客打折吗?
A Yes, we give 5% discount for a week and 12% for 2 weeks.
有折扣，对住一个星期的顾客我们打95折，两个星期的打88折。

B All right. I will take a room for a week. Here is my passport.
好的，我在这里住一个星期。

这是我的护照。

2、我想多住几天
A Good morning, sir. Can I help you?
早上好，先生，有什么可以为您服务的?
B I'm due to check out tomorrow, but I'd like to extend my stay by two days.
我明天应该结账，但是我还想再住两天。

A Could I have your name and room number?
我可以问一下您的姓名和房间号吗?
B Tom Black in Room 207.
汤姆·布莱克，207房间。

A Please wait a moment, Mr. Black. I'll have to check the reservation records... I'm sorry, but we are expecting several tour grou ps to arrive today. They have booked all the rooms on the 10th floor.
请稍等，布莱克先生。

我得查一下预订记录……对不起，今天我们要接待几个旅行团。

他们预定了10层的所有房间。

B What can be done then?
那怎么办呢?
A If you don't mind transferring to another room, we may manage it for you. We usually have cancellations or no-shows.
如果您愿意搬到另外一个房间住，我们可以为您安排一下。

我们通常会有取消的预订或者没有来的客人。

B That's quite all right. Thank you.
那太好了，谢谢你。

A It's my pleasure.
愿意为您服务。

3、我想订一个标准间
A Hello, reservation desk. How can I help you?
您好。

预约服务。

我能为您做什么?
B I’d like to book a room.
我想要订一个房间。

A What kind of room would you like, Ma’am? We got single rooms, double rooms, standard rooms, suites and deluxe suites.
您需要什么样的房间，女士?我们有单人间，双人间，标准间，套间和豪华套间。

B What’s the rate for a stan dard room?
标准间的价格是多少?
A $79 a night.
79美元每晚。

B I’d like a standard room.
我想订一个标准间。

A What date would you check in, Ma’am?
请问您几号入住?
B December 23rd, please.
12月23日。

A How long do you plan to stay?
您计划住几天?
B 4 days.
4天。

A Could you give me your name and phone number?
能告诉我您的名字和电话号码吗?
B Nancy Brown. My phone number’s 709 678 5634.Nancy Brown。

我的电话是7096785643。

A Thanks. What time will you arrive?
谢谢。

您会在几点到达?
B Around 3pm.
大概下午3点。

A Very good. Your reservation confirmation number is NB13579. Thank you for booking in our hotel. Can I help you with anything else today?
好的。

您的预约确认号码是NB13579。

谢谢您选择我们的旅馆。

还有什么其他事我可以帮您吗?
B No, that’s it. Thank you very much.
没有了。

谢谢。

4、我想订一个复式套房
A Hello, reservation desk. Can I help you?
您好，这里是预约服务。

我能帮您吗?
B Yes. I’d like to book a duplex suite.
是的。

我想订一个复式套房。

A What day would you like to reserve the suite for, sir?
先生，您需要预约哪天?
B Next Friday.
下个星期五。

A I’m sorry, sir. We can’t accept reservations for next Friday due to over booking. May I suggest another hotel, sir?
很抱歉，先生。

我们不能接受下个星期五的预订，因为房间已经订满了。

我可以为您推荐一家其他的宾馆吗?
B Oh, thank you very much.
好的，谢谢。

A Please hold the line. I’ll see if there is a duplex suite available on that day. (a minute later) Sir? Holiday Inn is available for your need.
请不要挂断。

我看看是否在那一天那里的复式套房还有空房。

(一分钟之后)先生，您还在吗?假日旅店可以满足您的要求。

如何用英语打电话订房情景对话。

Good morning, this is the Front Desk.May i help you,sir?
早上好，这是前台。

需要我帮忙吗,先生?
yes,i'dlike to reserve a room.
是的，我想要订个房间
Thank you,Sir.For which date?
谢谢，先生。

订哪一点的?
From November 9th
11月9日起
For how many nights?
住几晚?
For two nights.
两晚
How many guests will there be in your party?
有多少人和你一起?
Just my wife and i
仅仅和我的妻子
Which kind of room would you prefer,a double or a twin?
你想订哪种类型的房间，一张双人床还是两张单人床的?
A twin，please
两张单人的吧
Could you hold the line,please?i'll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer?
能稍等下吗?我将帮你查一下这几天我们的客房供应情况，让你久等了，我们这有一间1000元和1500的，你喜欢哪一种?
We'll take the one at RMB15OO Yuan.
我们要1500的那间吧
Certainly,sir.Could you give me your name,please?
好的，先生，请你告诉我你们的姓名吗?
Yes,it's John Davis,D-a-v-i-s.
是的，约翰戴维斯，D-a-v-i-s.
Mr.Davis.May I have your phone number,please?
戴维斯先生，你能告诉我你的电话号码吗?
Yes,the number is 01-5639-1875.
电话是01-5639-1875
What time do you expect to arrive,sir?
什么时候到呢，先生?
Oh,around 8.00 a.m. ,i suppose.
大概上午8点吧
I'd like to confirm your reservation,sir.A twin room for Mr.and Mrs.Davis at RMB 1500 Yuan per night for two nights from November 9th to November 11th.My name is Steve and we're looking forward to serving you.
我想确定下您的预定信息，先生。

你和你的夫人一间价格为1500元的双人房。

从11月9日到11月11日住两个晚上，我叫史蒂夫，期待你们的光临!。