Data Mining and Analytics
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WORKFLOWCREATE
Event Group
WORKFLOWTERMINATE CHILDCREATE
Process
CHILDTERMINATE
ARRIVEACTIVITY
BEGINACTIVITY
COMPLETEACTIVITY SUSPENDACTIVITY
Activity
CANCELACTIVITY
May 22-24, 2007
2
Washington Dulles Hilton
Why Care About Analytics and Data Mining?
– When Workflow Management Systems first began to proliferate (1990s) there was little attention paid to the data generated by the running processes. Most thought this as an audit trail, not a source of information for process improvement.
May 22-24, 2007
4
Washington Dulles Hilton
Process Model Example
The Business Transformation Conference
May 22-24, 2007
5
Washington Dulles Hilton
Events
Event
<Participants> <Participant ParticipantId="System" />
</Participants> <DataFields>
<DataField Name="SIM_Cost" Type="FLOAT">0</DataField> </DataFields> </XPDLogEvent> </XPDLogEvents>
Welcome
to Transformation and Innovation 2007
The Business Transformation Conference
Robert M. Shapiro Senior Vice President Global 360, Inc.
SessionTitle: Analytics and Data Mining
The Business Transformation Conference
May 22-24, 2007
3
wk.baidu.com
Washington Dulles Hilton
Overview
Event Detection &Correlation
Business Operations Control
Historical Analytics
CONTINUEACTIVITY
BEGINTIMEDSEQUENCE
COMPLETETIMEDSEQUENCE Timed Sequence
LOGGEDEVENT
Logged Event
<?xml version="1.0" encoding="UTF-8"?> <XPDLogEvents>
<XPDLogEvent System="MortgageDemo" Scenario="Mortgage Lending AsIs" Run="8/28/2006 6:29:01 PM" InstanceId="6505" ParentInstanceId="" WorkflowInstanceId="6505" Timestamp="2006-08-01T07:00:00Z" SequenceId="281010" ProcessId="Mortgage Lending AsIs" ProcessVersion="1" EventType="WORKFLOWCREATE" ActivitySetId="1" ActivityId="15" QueueId="-1" ElapsedTimeDays="0" ElapsedBusinessHours="0" ElapsedBusinessDays="0" AccruedWaitDays="0" AccruedWaitBusinessDays="0" AccruedWaitBusinessHours="0" AccruedProcessingDays="0" AccruedProcessingBusinessDays="0" AccruedProcessingBusinessHours="0">
– We now understand that the historical record contains valuable information essential to a well orchestrated continuous process improvement program.
– Correctly designed analytics is the starting point for providing business process intelligence. The analytics drives both real-time monitoring and predictive optimization of the executing Business Process Management System.
Real Time
Dashboards
Alerts & Actions
Event Bus
EAI
Legacy
Custom
ERP
BPM
Predictive Simulation Data Mining Optimization
ECM
The Business Transformation Conference
The Business Transformation Conference
May 22-24, 2007
1
Washington Dulles Hilton
Agenda
Analytics Simulation Optimization Data Mining Summary
The Business Transformation Conference
Event Group
WORKFLOWTERMINATE CHILDCREATE
Process
CHILDTERMINATE
ARRIVEACTIVITY
BEGINACTIVITY
COMPLETEACTIVITY SUSPENDACTIVITY
Activity
CANCELACTIVITY
May 22-24, 2007
2
Washington Dulles Hilton
Why Care About Analytics and Data Mining?
– When Workflow Management Systems first began to proliferate (1990s) there was little attention paid to the data generated by the running processes. Most thought this as an audit trail, not a source of information for process improvement.
May 22-24, 2007
4
Washington Dulles Hilton
Process Model Example
The Business Transformation Conference
May 22-24, 2007
5
Washington Dulles Hilton
Events
Event
<Participants> <Participant ParticipantId="System" />
</Participants> <DataFields>
<DataField Name="SIM_Cost" Type="FLOAT">0</DataField> </DataFields> </XPDLogEvent> </XPDLogEvents>
Welcome
to Transformation and Innovation 2007
The Business Transformation Conference
Robert M. Shapiro Senior Vice President Global 360, Inc.
SessionTitle: Analytics and Data Mining
The Business Transformation Conference
May 22-24, 2007
3
wk.baidu.com
Washington Dulles Hilton
Overview
Event Detection &Correlation
Business Operations Control
Historical Analytics
CONTINUEACTIVITY
BEGINTIMEDSEQUENCE
COMPLETETIMEDSEQUENCE Timed Sequence
LOGGEDEVENT
Logged Event
<?xml version="1.0" encoding="UTF-8"?> <XPDLogEvents>
<XPDLogEvent System="MortgageDemo" Scenario="Mortgage Lending AsIs" Run="8/28/2006 6:29:01 PM" InstanceId="6505" ParentInstanceId="" WorkflowInstanceId="6505" Timestamp="2006-08-01T07:00:00Z" SequenceId="281010" ProcessId="Mortgage Lending AsIs" ProcessVersion="1" EventType="WORKFLOWCREATE" ActivitySetId="1" ActivityId="15" QueueId="-1" ElapsedTimeDays="0" ElapsedBusinessHours="0" ElapsedBusinessDays="0" AccruedWaitDays="0" AccruedWaitBusinessDays="0" AccruedWaitBusinessHours="0" AccruedProcessingDays="0" AccruedProcessingBusinessDays="0" AccruedProcessingBusinessHours="0">
– We now understand that the historical record contains valuable information essential to a well orchestrated continuous process improvement program.
– Correctly designed analytics is the starting point for providing business process intelligence. The analytics drives both real-time monitoring and predictive optimization of the executing Business Process Management System.
Real Time
Dashboards
Alerts & Actions
Event Bus
EAI
Legacy
Custom
ERP
BPM
Predictive Simulation Data Mining Optimization
ECM
The Business Transformation Conference
The Business Transformation Conference
May 22-24, 2007
1
Washington Dulles Hilton
Agenda
Analytics Simulation Optimization Data Mining Summary
The Business Transformation Conference