市场营销教学大纲双语
市场营销英语教学大纲
市场营销英语教学大纲《市场营销英语》教学大纲(MARKETING ENGLISH)一、理论教学内容1.Introduction to marketing(市场营销概述) 2. Marketing planning (市场营销计划)3. The marketing environment(市场营销环境)4. Marketing research (市场调研)5. Products(产品)6. Price(定价)7. Distribution(分销)8. Promotion(促销)9. Customer service(顾客服务)10. International marketing(国际市场营销)二、实践教学内容1. Cases analysis: a marketing plan, a marketing research report, how to introduce a product to a supermarket, an advertising champion, a customer visit2. Make a questionnaire3. Make a promotion plan4. Write an order letter5. Make a marketing plan三、学时分配教学内容 Introduction to marketing (市场营销概述)Marketing planning (市场营销计划) The marketing environment(市场营销环境) Marketing research (市场调研) Products (产品) Price (定价)Distribution (分销) Promotion (促销) Customer service (顾客服务)International marketing (国际市场营销) Examination (机动、考试) 合计学时数 4 4 4 4 4 4 4 16 4 4 8 804 4 4 4 4 实践网上课堂《市场营销英语》教学大纲说明(MARKETING ENGLISH)一、本课程性质、作用和任务随着社会经济的不断发展,商品生产和贸易在经济生活中的地位日益重要,市场营销的重要性日益突出,而经济全球化的趋势也使得市场营销专业的毕业生必须具备一定的专业外语知识,能够较好地进行企业内部外部的有效的沟通。
市场营销学(双语)教案
市场营销学(双语)教案课程教案(2013—2014学年第二学期)课程名称:市场营销学(双语)授课学时: 34学时授课班级:任课教师:开课院系:经管学院课程信息070214: 市场营销学(双语)Class ScheduleCHAPTER 1Marketing: Managing Profitable Customer Relationships一、教学目的引导学生理解营销的含义,营销过程的五个步骤—理解市场和消费者需要,设计客户驱动型的营销战略,构建营销方案,建立客户关系,以及从客户处获取价值。
二、教学重点及难点重点:营销领域的五个核心概念:需要、欲望、需求;产品;价值、满意;交换、交易和关系;市场。
设计客户驱动型的营销战略:五种不同的营销理念。
难点:从客户处获取价值:创造客户忠诚和客户资产三、教学手段及方法多媒体课件讲授,课堂小组讨论,重要知识点提问,观看相关的影音资料,章节小结及作业布置。
*注重启发并理论联系实际。
四、教学内容与教学设计LEARNING OBJECTIVES:⏹Define marketing and the steps in the marketing process.⏹Explain the core marketing concepts.⏹Define marketing management and examine how marketers managedemand and build profitable customer relationships.⏹Compare the five marketing management philosophies.⏹Capturing value from customer.1 What Is Marketing?●Marketing is managing profitable customer relationships.●Must both attract new customers and grow the current customers. Discussion QuestionLet students discuss what is marketing and provide examples about marketing through their experience.2 The Marketing Process●Understand the marketplace and customer needs and wants●Design a customer-driven marketing strategy●Construct a marketing program that delivers superior value●Build profitable relationships and create customer delight●Capture value from customers to create profits and customer equity3 Understanding the Marketplace and Consumer NeedsNeeds, wants and demands; Marketing offers (products, services, and experiences);Value and satisfaction; Exchanges, transactions, and relationships; Markets.Needs, Wants, and DemandsHuman need include physical needs (food, clothing, safety); social needs (belonging, affection); and individual needs (knowledge, self-expression).Wants become demands when they are backed by buying power.Marketing Offers—Products, Services, and ExperiencesA marketing offer is a combination of products, services, information or experiences offered to satisfy a need or want.Marketing myopia is paying more attention to the individual products offered, rather than the need satisfied, or benefits produced.Value and SatisfactionDiscussion Question⏹Form small groups, and select a brand of athletic shoes that a groupmember has purchased recently.⏹What Customer V alue did the group member expect?⏹Did the member experience Customer Satisfaction? Why or why not? MarketsA market is defined as the set of actual and potential buyers of a product. Marketers must manage markets to create the desired exchange relationships.4 Marketing Management philosophiesThe production concept says that consumers will favor products that are available and affordable.The product concept,consumers favor products that are highest in quality, performance, and innovation.The selling concept undertake large-scale selling and promotional effort to get consumers to buy.The marketing concept says that the company needs to understand the needs and wants of the target markets and deliver satisfaction better than their competitors do.The societal marketing concept is a relatively new concept that asks companies to not overlook consumer long-run welfare while meeting their short-run wants. Discussion Question⏹What is the single biggest difference between the marketing concept and theproduction, product, and selling concepts?⏹Which concepts are easier to adopt in the short-run? Which concept offersthe best chances of long-run success? Why?5Building Customer RelationshipsCustomer Relationship ManagementCustomer Relationship Management (CRM)is the overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction.6 Capturing Value from CustomersCreating Customer Loyalty and RetentionCustomer lifetime value is an important concept that says that if you lose a customer, you don’t just lose one sale. You potentially lose thousands or even hundreds of thousands that a customer could spend over their lifetime. Discussion Question⏹Think of a service provider to who you are loyal.⏹What do you do (your behaviors, actions, feelings) that indicates you areloyal?⏹Why are you loyal to this provider?⏹What factors have influenced the formation of your loyalty?Growing Share of CustomerThe share the company gets of t hat customer’s total spending on the product or service type.Companies can grow share of customer by offering greater variety to their current customers.Building Customer EquityCustomer equity is the total combined lifetime values of all the company’s customers.Customer equity forecasts the future, whereas sales and market share tell what happened in the past.Companies can classify their customers as to whether they are profitable or not, and then manage the relationships accordingly.A key learning is that different types of customers require different management strategies to maintain and increase profitability.。
国际市场营销双语教学教案
国际市场营销双语教学教案第一章:国际市场营销概述1.1 教学目标了解国际市场营销的定义和重要性掌握国际市场营销的基本概念和原则理解国际市场营销的环境和趋势1.2 教学内容国际市场营销的定义和重要性国际市场营销的基本概念和原则国际市场营销的环境和趋势1.3 教学方法讲授:讲解国际市场营销的定义和重要性,介绍基本概念和原则案例分析:分析国际市场营销的成功案例,让学生更好地理解国际市场营销的应用1.4 教学评估小组讨论:学生分组讨论国际市场营销的成功案例,分享自己的观点和经验课堂测试:设计相关的选择题和简答题,测试学生对国际市场营销的基本概念和原则的理解第二章:国际市场营销环境分析2.1 教学目标了解国际市场营销环境的组成和影响因素掌握PESTEL分析工具,对国际市场营销环境进行分析了解国际市场营销环境的发展趋势2.2 教学内容国际市场营销环境的组成和影响因素PESTEL分析工具的介绍和应用国际市场营销环境的发展趋势2.3 教学方法讲授:讲解国际市场营销环境的组成和影响因素,介绍PESTEL分析工具小组讨论:学生分组讨论国际市场营销环境的案例,运用PESTEL分析工具进行分析2.4 教学评估小组报告:学生分组进行报告,分享他们对国际市场营销环境案例的分析结果课堂测试:设计相关的问题,测试学生对PESTEL分析工具的应用和国际市场营销环境的发展趋势的理解第三章:国际市场营销策略3.1 教学目标了解国际市场营销策略的类型和选择掌握国际市场营销策略的基本原则和步骤了解国际市场营销策略的成功案例3.2 教学内容国际市场营销策略的类型和选择国际市场营销策略的基本原则和步骤国际市场营销策略的成功案例3.3 教学方法讲授:讲解国际市场营销策略的类型和选择,介绍基本原则和步骤案例分析:分析国际市场营销策略的成功案例,让学生更好地理解策略的应用3.4 教学评估小组讨论:学生分组讨论国际市场营销策略的成功案例,分享自己的观点和经验课堂测试:设计相关的问题,测试学生对国际市场营销策略的理解和应用能力第四章:国际市场营销渠道和物流4.1 教学目标了解国际市场营销渠道的类型和功能掌握国际市场营销渠道的选择和管理了解国际市场营销物流的流程和重要性4.2 教学内容国际市场营销渠道的类型和功能国际市场营销渠道的选择和管理国际市场营销物流的流程和重要性4.3 教学方法讲授:讲解国际市场营销渠道的类型和功能,介绍选择和管理的方法案例分析:分析国际市场营销渠道和物流的成功案例,让学生更好地理解应用4.4 教学评估小组讨论:学生分组讨论国际市场营销渠道和物流的成功案例,分享自己的观点和经验课堂测试:设计相关的问题,测试学生对国际市场营销渠道和物流的理解和应用能力第五章:国际市场营销推广和沟通5.1 教学目标了解国际市场营销推广的工具和策略掌握国际市场营销推广的基本原则和步骤了解国际市场营销沟通的重要性和方法5.2 教学内容国际市场营销推广的工具和策略国际市场营销推广的基本原则和步骤国际市场营销沟通的重要性和方法5.3 教学方法讲授:讲解国际市场营销推广的工具和策略,介绍基本原则和步骤案例分析:分析国际市场营销推广和沟通的成功案例,让学生更好地理解应用5.4 教学评估小组讨论:学生分组讨论国际市场营销推广和沟通的成功案例,分享自己的观点和经验课堂测试:设计相关的问题,测试学生对国际市场营销推广和沟通的理解和应用能力第六章:国际市场营销文化差异与适应6.1 教学目标了解不同文化对国际市场营销的影响掌握跨文化沟通的原则和策略了解如何适应不同文化的市场营销策略6.2 教学内容不同文化对国际市场营销的影响跨文化沟通的原则和策略适应不同文化的市场营销策略6.3 教学方法讲授:讲解不同文化对国际市场营销的影响,介绍跨文化沟通的原则和策略小组讨论:学生分组讨论文化差异对国际市场营销的影响,分享跨文化沟通的实践经验6.4 教学评估小组报告:学生分组进行报告,分享他们对文化差异对国际市场营销的影响的理解和跨文化沟通的实践经验课堂测试:设计相关问题,测试学生对不同文化对国际市场营销的影响和适应不同文化的市场营销策略的理解第七章:国际市场营销法律、伦理和社会责任7.1 教学目标了解国际市场营销中的法律和伦理问题掌握国际市场营销中的法律和伦理原则了解国际市场营销中的社会责任7.2 教学内容国际市场营销中的法律和伦理问题国际市场营销中的法律和伦理原则国际市场营销中的社会责任7.3 教学方法讲授:讲解国际市场营销中的法律和伦理问题,介绍法律和伦理原则小组讨论:学生分组讨论国际市场营销中的法律和伦理问题,分享对社会责任的理解7.4 教学评估小组报告:学生分组进行报告,分享他们对国际市场营销中的法律、伦理和社会责任的理解课堂测试:设计相关问题,测试学生对国际市场营销中的法律和伦理问题的理解以及对社会责任的认识第八章:国际市场营销计划和实施8.1 教学目标了解国际市场营销计划的结构和内容掌握国际市场营销计划的制定和实施步骤了解国际市场营销计划的评估和调整方法8.2 教学内容国际市场营销计划的结构和内容国际市场营销计划的制定和实施步骤国际市场营销计划的评估和调整方法8.3 教学方法讲授:讲解国际市场营销计划的结构和内容,介绍制定和实施的步骤案例分析:分析国际市场营销计划的案例,让学生更好地理解应用8.4 教学评估小组讨论:学生分组讨论国际市场营销计划的案例,分享自己的观点和经验课堂测试:设计相关问题,测试学生对国际市场营销计划的理解和应用能力第九章:国际市场营销案例分析9.1 教学目标了解国际市场营销案例分析的方法和技巧掌握国际市场营销案例分析的工具和步骤了解国际市场营销案例的成功经验和教训9.2 教学内容国际市场营销案例分析的方法和技巧国际市场营销案例分析的工具和步骤国际市场营销案例的成功经验和教训9.3 教学方法讲授:讲解国际市场营销案例分析的方法和技巧,介绍工具和步骤小组讨论:学生分组讨论国际市场营销案例,运用分析和技巧进行深入探讨9.4 教学评估小组报告:学生分组进行报告,分享他们对国际市场营销案例分析的理解和应用课堂测试:设计相关问题,测试学生对国际市场营销案例分析的方法和技巧的掌握第十章:国际市场营销的未来趋势10.1 教学目标了解国际市场营销的最新发展趋势掌握影响国际市场营销未来发展的因素了解国际市场营销的未来挑战和机遇10.2 教学内容国际市场营销的最新发展趋势影响国际市场营销未来发展的因素国际市场营销的未来挑战和机遇10.3 教学方法讲授:讲解国际市场营销的最新发展趋势,介绍影响未来发展的因素小组讨论:学生分组讨论国际市场营销的未来挑战和机遇,分享自己的观点和看法10.4 教学评估小组报告:学生分组进行报告,分享他们对国际市场营销最新发展趋势的理解和对未来挑战和机遇的认识课堂测试:设计相关问题,测试学生对国际市场营销的未来发展趋势的理解和认识重点和难点解析1. 教学目标:明确教学目标,确保教学内容能够满足学生的学习需求。
《市场营销(英文)》教学大纲.
《市场营销(英文)》教学大纲一、课程名称:市场营销(英文)(Marketing)二、课程编码:三、学时与学分:34/2四、考核方式:考试五、先修课程:无六、适用学科专业:英语(商务方向)七、教学目的:市场营销是一门以英语为授课语言、将关于营销基本理论概念与实际案例分析、模拟训练融为一体的实践性课程。
开设此课程的目的在于以一种轻松而又有效的方式帮助学生掌握现代市场营销的基本概念和操作技巧。
用实际操作中鲜活的例子将理论应用于生活中,让学生了解企业直接面临的商业环境,加强在确定战略规划等方面的实际运用能力。
培养应用型商务人才,学生在完成该课程后能基本胜任企业营销人员的工作岗位。
八、基本教学内容与学时安排:该课程共持续17周,每周2学时。
具体安排如下:第1-4周:介绍市场营销核心概念的定义及关联;介绍进入21世纪的全球营销环境(包括国际贸易体系,进入国际市场的主要途径,调整营销组合等);案例分析。
第5-8周:分析市场营销宏观及微观环境;介绍市场营销系统中的行为者(供应商,企业,竞争对手,消费者,公众等)和社会性因素(人口,经济,自然环境,政治,文化等);案例分析。
第9-12周:介绍最基本的营销因素:产品——产品与服务的性质定义及分类,企业的产品开发战略及产品生命周期战略,服务营销;案例分析。
第13-16周:介绍总体营销宣传组合:主要促销方式--广告,销售促销,公共关系,人员销售及直复销售;案例分析。
第17周:综合性模拟训练。
九、教材:教师自编讲义十、主要参考书目:Philip Kotler,Gary Armstrong «,《科特勒市场营销教程》,华夏出版社,2004S.马杰罗,《市场营销》,中信出版社,2000乔尔·埃文斯,《市场营销教程(第七版)(上)》,华夏出版社,2001。
市场营销教学大纲双语
Teaching and Learning Outline of the Principles ofMarketing(市场学教学大纲)Name(名称): Principles of MarketingPrevious courses needed(先修课程): Economics, Organizational Behavior, Management, etc. Application(适用专业): Undergraduates and postgraduates specialized in business management and marketing, etc.Course Brief Introduction(课程简介)This course aims at introducing the concept and connotation of the latest theories for the marketing, the means of the transformation between the theory and the practices of marketing and the marketing tools and their use in the practical operation. In the meanwhile, it tries to make students get familiar with the tracks to promote the function of marketing through the customer profitable relationship management so that a better, quick-reaction and more competitive organization by modern marketing management practices should be established. What’s more, it shows the theories and the operational style of the marketing strategy and the global marketing and their relations to the students in order that they will become qualified marketers.Features and Targets of the Course(课程性质和目的)This course belongs to the professional one, by which the students can bathe in the advanced marketing ideas, master the basic principles of the last marketing, its connotation and tools and resolve the actual problems by them.Course Contents(课程内容)Chapter 1 Production and Development of Marketing1.Production of Marketing2.Development of MarketingChapter 2 Marketing Philosophy1.Production Concept2.Product Concept3.Selling Concept4.Marketing Concept5.Social Marketing Concept6.Mega-Marketing ConceptChapter 3 Analysis of Marketplace and Marketing Environment1.Implication and Classification of Marketplace2.Implication and Features of Marketing Environment3.Analysis of Macro-Marketing Environment4.Analysis of Micro-EnvironmentChapter 4 Analysis of Market Behavior1.Analysis of Competitors2.Analysis of Consumer Market Purchasing Behavior3.Purchasing Behavior Analysis of Organizational MarketChapter 5 Market Segmentation, Targeting and Positioning1.Market Segmentation2.Market Targeting3.Market PositioningChapter 6 Marketing Strategies1.Generalities2.Business Determination Adapt to the Marketing Strategy3.Varieties of the Marketing StrategyChapter 7 Marketing Competitive Strategies1. Five Basic Competitive Forces2.Basic Competitive Strategiespetitor Ranking and Marketing Competitive StrategyChapter 8 Marketing Engineering1.Origin and Development of the Marketing Engineering2.Connotation and Elements of the Marketing Engineering3.Marketing Engineering MethodsChapter 9 Marketing Investigation and Market Forecast1. Marketing Information Systems2.Marketing Research3.Marketing ForecastingChapter 10 Product Strategie1. Generalities2.Product Policies3.Product Positioning4.Product Strategies5.BrandsChapter 11 Price Strategies1. Factors Affecting Pricing2.Elementary Pricing Methods3.Basic Pricing StrategyChapter 12 Place Strategies1.Basic Types and Features of Place2.Choice Tactics of Place3.Wholesalers and RetailorsChapter 13 Promotional Strategies1.Generalities2.Sales Promotion3.Public Relation4.AdvertisingChapter 14 Marketing Management1.Marketing Planning2.Marketing Organization3.Marketing Control4.Marketing AuditChapter 15 Other Marketing Orientations1.Service Marketing2.Experiential Marketing3.International Marketing4.Social MarketingTeaching Materials and Reference[1] Philip Kotler, Gary Armstrong.Principles of Marketing, Eleventh Edition, 清华大学出版社, October, 2007[2] 梁东、刘建堤、孙安彬、谭学英等,《市场营销学》,清华大学出版社, 2007年6月。
国际市场营销(双语)《国际市场营销(双语)》课程教学大纲
《国际市场营销(双语)》课程教学大纲课程编号:11263制定单位:国际经贸学院制定人(执笔人):陈琦*******制定(或修订)时间:2016年2月28日江西财经大学教务处《国际市场营销(双语)》课程教学大纲一、课程总述本课程大纲是以2014年全校本科专业人才培养方案为依据编制的。
二、教学时数分配三、单元教学目的、教学重难点和内容设置Chap.1. The Scope and Challenge of International Marketing教学目的:理解国际市场营销的动因、国际市场营销的职能以及文化差异对国际市场营销的影响。
教学重难点:理解自我参考准则和民族优越感的概念、联系与区别;了解自我参考准则和民族优越感对跨文化沟通和认知的影响。
内容设置:1. The changing face of U.S. business2. The scope of the international marketing task3. The increasing importance of global awareness4. The progression of becoming a global marketer5. The importance of the SRC in international marketingChap.2. The Global Environment of International Marketing教学目的:了解国际市场营销的区域和全球环境。
教学重难点:理解国际收支状况对一国贸易政策的影响;了解主要的区域经济一体化组织的异同;了解区域和全球一体化组织对国际市场营销的影响。
内容设置:1. The basis for the reestablishment of world trade following World War II2. The importance of balance-of-payment figures to a country’s economy3. The effects of protectionism on world trade4. The seven types of trade barriers5. The importance of GATT and WTOChap.3. History and Geography: The Foundations of Culture教学目的:了解历史和地理与文化的形成、特质之间的关系。
国际市场营销(双语)课程教学大纲
《国际市场营销》(双语)课程教学大纲一、课程简介课程类别:专业课开课单位:工商管理系授课对象:本科市场营销专业学时与学分:36学时;2学分使用教材:Warren J.Keegan and Mark C.Green,《全球营销学》第四版(Global Marketing, Fouth Edition),中国人民大学出版社,2005年9月参考教材:[美]菲利普·R·凯特奥拉,《国际营销》(International Marketing),机械工业出版社,2003年1月二、教学目的与教学要求:1.本课程教学目的是:介绍由经济与金融、社会与文化、政治与法律等方面构成的全球商务环境,进而从环境和战略的角度讨论企业的全球营销策略和方式;介绍一整套先进的概念和分析工具(如价值链分析框架、产品贸易周期模型、国际产品生命周期理论、管理导向类别框架、杠杆理论、资源外取理论、全球战略伙伴关系、全球当地化整合原理和国家竞争优势分析框架等);启迪和帮助学生在全球营销中把握发展战略,成功创作和实施4P(产品、价格、分销、促销)策略组合的途径;帮助学生运用英语学习专业知识,提高学生地英语使用能力。
2.教学要求:①对于教师,具体的要求有:双语授课,英语授课课时比例大约50%;使用原版英文教材;理论讲解与案例讨论相结合;②对于学生,具体的要求有:必须先修完“市场营销”;英语达到4级水平3.考试方式和成绩计算:采用全英文考试;平时成绩占10%,期中占20%,期末占70%。
第一章Introduction to Global Marketing学时:2 周,共 3 学时教学重点:全球化和全球本地化的概念、全球营销的管理取向、影响全球一体化和全球营销的因素。
教学难点:全球营销的管理取向、影响全球营销的因素。
教学内容:1.Overview of Marketing(1)Competitive advantage(2)Globalization(3)Global Industries2.Global Marketing: What It Is and What It Isn’t3.The Importance of Global Marketing4.Management Orientations(1)Ethnocentric Orientation(2)Polycentric Orientation(3)Regiocentric(4)Geocentric orientations5.Forces Affecting Global Integration and Global Marketing(1)Driving Forces(2)Restraining Forces6.Outline of this book本章考点:1.What are the basic goals of marketing? Are these goals relevant to globalmarketing?2.What is mean by “global localization”? Is Coca-Cola a global product? Explain.3.Describe some of the global marketing strategies available to companies. Giveexamples of companies that use the different strategies.4.How do the global marketing strategies of Harley-Davidson and Toyota differ?5.Describe the difference between ethnocentric, polycontric, regiocentric, andgeocentric management orientations.6.Identify and briefly describe some of the forces that have resulted in increasedglobal integration and the growing importance of global marketing.7.Define leverage and explain the different types of leverage utilized by companieswith global operations.本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropeanPerspective》, Pearson Education Limited,20012.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际营销》,中国人民大学出版社,20053.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,20046.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,2003第二章The Global Economic Environment学时:2 周,共 4学时教学重点:国家发展阶段,产品饱和度,经济合作协议教学难点:国家发展阶段,国际结算,国际金融教学内容:1.The world Economy: An overview2.Economic systems(1)Market Capitalism(2)Centrally Planned Socialism(3)Centrally Planned Capitalism and Market Socialism3.Stages of Market Development(1)Low-Income Countries(2)Lower-Middle-Income Countries(3)Upper-Middle-Income Countries(4)Marketing Opportunities in LDCs and Developing Countries(5)High-Income Countries(6)The Triad(7)Marketing Implications of the stages of Development4.Banlance of Payments5.World Trade in Merchandise and Services6.Overview of International Finance(1)Managed Dirty Float(2)Foreign Exchange Market Dynamics(3)Purchasing Power Parity(4)Economic Exposure(5)Managing Exchange Rate Exposure本章考点:1.Explain the difference between market capitalism, centrally planned capitalism,centrally planned socialism, and market socialism. Give an example of a country that illustrates each types of system.2.What is a BEM? Identify the BEMs according to their respective stages of economicdevelopment.3. A manufacture of satellite dishes is assessing the world market potential forhis products. He asks you if he should consider developing countries as potential markets. How would you advise him?4.Turn to the Index of Economic Freedom (Table 2-1) and identify where the BEMsare ranked. What does the result tell you in terms of the relevance of the index to global marketers?本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropeanPerspective》, Pearson Education Limited,20012.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际营销》,中国人民大学出版社,20053.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,20046.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,2003年第三章Social and Cultural Environments学时:2 周,共3学时教学重点:高背景文化和低背景文化、马斯洛的需求层次说、霍夫斯泰德德文化类型说以及自参考标准教学难点:霍夫斯泰德文化类型说、自参考标准和文化差异和相似性教学内容:1.High- and Low-Context Cultures2.Hofstede’s Cultural Typology3.The Self-Reference Criterion and Perception4.Diffusion Theory+(1)The Adoption Process(2)Characteristics of Innovations(3)Adopter Categories(4)Diffusion of Innovations in Pacific Rim Countries5.Marketing Implications of Social and Cultural Environments本章考点:1.What are some of the elements that make up culture? How do these find expressionin your native culture?2.What is the difference between a low-context culture and a high-context culture?Give an example of a country that is an example of each type and provide evidence for your answer.3.How can Hofstede’s cultural typologies help Western marketers better understandAsian culture?4.Explain the self-reference criterion. Go to the library and find examples ofproduct failures that might have been avoided through the application of the SRC.pare and contrast USA and Japan in terms of traditions and organizationalbehavior and norms.本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际营销》,中国人民大学出版社,20053.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,20046.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,2003第四章The Legal and Regulatory Environments of Global Marketing学时:2 周,共 3 学时教学重点:普通法和成文法、专利和商标、许可贸易、法庭裁决和仲裁方式、管理环境教学难点:专利和商标、许可贸易、各种政府和民间组织教学内容1.The Legal Environment(1)Common Law Versus Civil Law(2)Sidestepping Legal Problems: Important Business Issues(3)Conflict Resolution, Dispute Settlement, and Litigation2.The Regulatory Environment(1)Regional Economic Organizations: The European Union Example本章考点:1.What is sovereignty? What is it an important consideration in the politicalenvironment of global marketing?2.Describe some of the sources of political risk. Specially, what forms canpolitical risk take?3.Briefly describe some of the differences between the legal environment of acountry that embraces common law and one that observes civil law.4.Global marketers can avoid legal conflicts by understanding the reasonsconflicts arise in the first place. Identify and describe several legal issues that relate to global commerce.5.“See you in court” is one way to respond when legal issues arise. What otherapproaches are possible?本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.沈钺,《全球营销学》,武汉大学出版社,20043.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,2004年6.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,2003第五章Global Information Systems and Market Research学时:2 周,共 3 学时教学重点:市场信息的来源、正式的市场调查研究步骤教学难点:市场调查研究步骤,一体化的市场信息收集教学内容:rmation Technology for Global Marketingrmation subject agenda and environmental scanning modes3.Sources of market information4.Formal market research(1)Step1: Identify the Information Requirement(2)Step2: Problem Definition---Overcoming the SRC(3)Step3: Choose Unit of Analysis(4)Step4: Examine Data Availability(5)Step5: Assess Value of Research(6)Step6: Research Design(7)Step7: Analyzing Data(8)Step8: Presenting the Findings(9)Headquarter’s Control of Marketing Research(10)An Integrated Approach to Information Collection本章考点:1.Explain two information technology puts powerful tools in the hands of globalmarketers.2.What are the different modes of information acquisition? Which is the mostimportant for gathering strategic information?3.Outline the basic steps of the market research process.4.What is the difference between existing, latent, and incipient demand? How mightthese differences affect the design of a marketing research project?5.Describe some of the analytical techniques used by global marketers. When isit appropriate to use each technique?本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.沈钺,《全球营销学》,武汉大学出版社,20043.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,2004年6.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,20038.王海忠,《全球营销:规则、指南、案例》,企业管理出版社,2002第六章Segmentation, Targeting, and Positioning学时:2 周,共 3 学时教学重点:全球细分、选择目标市场、全球定位、产品市场决策、高科技和高感性定位教学难点:选择目标市场及定位、高科技和高感性定位教学内容:1.Global Market Segmentation(1)Demographic Segmentation(2)Psychographic Segmentation(3)Behavior Segmentation(4)Benefit Segmentation(5)Ethnic Segmentation2.Assessing Market Potential and Choosing Target Markets or Segments(1)Current Segment Size and Growth Potential(2)Potential Competition(3)Feasibility and Compatibility(4)A Framework for selecting Target Markets3.Product-Market Decisions4.Target Market Strategy Options(1)Standardized Global Marketing(2)Concentrated Global Marketing(3)Differentiated Global Marketing5.Positioning(1)Attribute or benefit(2)Quality and Price(3)Use or User(4)Competitor(5)Global, Foreign, and Local Consumer Culture Positioning本章考点:1.differentiate the five basic segmentation strategies. Give an example of acompany that has used each one.2.Explain the difference between segmenting and targeting.pare and contrast standardized, concentrated, and differentiated globalmarketing. Illustrate each strategy with an example from a global company.4.What is positioning? Identify the different positioning strategies presentedin the chapter and give examples of companies or products that illustrate each.5.What is global consumer culture positioning? What other strategic positioningchoices do global marketers have?6.What is high-touch product? Explain the difference between high-tech productpositioning and high-touch product positioning. Can some products be positioned using both strategies? Explain.本章参考文献:1. Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.沈钺,《全球营销学》,武汉大学出版社,20043.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,2004年6.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,20038.王海忠,《全球营销:规则、指南、案例》,企业管理出版社,2002第七章Global Market Entry Strategies:Licensing, Investment, and Strategic Alliances学时:2 周,共4 学时教学重点:许可和合营、市场扩张战略、投资扩张和战略联盟教学难点:全球战略合作伙伴概念、市场扩张战略教学内容:1.LicensingSpecial Licensing Arrangements2.Investment(1)Joint Ventures(2)Investment via Ownership or Equity Stake3.Global Strategic Partnerships4.The Nature of Global Strategic Partnerships(1)Success Factors(2)Alliances with Asian Competitors(3)CFM International, GE, and Snecma: A Successful Story(4)AT&T and Olivertti: A Failure(5)Boeing and Japan: A Failure(6)International Partnerships in Developing Countries5.Cooperative Strategies in Japan: Keiretsu6.Cooperative Strategies in South Korea: Chaebol7.Twenty-First Century Cooperative Strategies: Targeting the Digital Future8.Market Expansion Strategies本章考点:1.What are the advantages and disadvantages of using licensing as a market entrytool? Give examples of companies from different countries that use licensing as a global marketing strategy.2.What is foreign direct investment? What forms can FDI take?3.Do you agree with Ford’s decision to acquire Jaguar? What was more valuableto Ford---the physical assets or the name?4.What is meant by the phrase global strategic partnership? In what ways does thisform of market entry strategy differ from more traditional forms such as joint ventures?5.What are Keiretsu? How does this form of industrial structure affect companiesthat compete with Japan or that are trying to enter the Japanese market?6.Which Strategic options for market entry or expansion would a small company belikely to pursue? A large company?本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.沈钺,《全球营销学》,武汉大学出版社,20043.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,2004年6.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,20038.王海忠,《全球营销:规则、指南、案例》,企业管理出版社,20029.吴声功,《跨国公司经营管理》,上海人民出版社,2003第八章Product and Brand Decisions学时:1 周,共 2 学时教学重点:产品和品牌概念、原产国因素、地域扩张、全球营销中的新产品开发教学难点:地域扩张、全球营销中的新产品开发教学内容:1.Basic product and brand concepts(1)Product Types(2)Brands(3)Local Products and Brands(4)International Products and Brands(5)Global Products and Brands(6)Global Brand Development(7)Local Versus Global Products and Brands: A Need-Based Approach2.Country of origin as brand element3.Packaging(1)Labeling(2)Aesthetics4.Product warranties5.Extend, Adapt, Great: strategic alternatives in global marketing(1)Strategy1: Product-Communication Extension(2)Strategy2: Product Extension-Communication Adaptation(3)Strategy3: Product Adaptation-Communication Extension(4)Strategy4: Product-Communication Adaptation(5)Strategy5: Product Invention(6)How to Choose a strategy6.New products in global marketing(1)Identifying New-Product Ideas(2)New-Product Development(3)The International New-Product Department(4)Testing New Products本章考点:1.What is the difference between a product and a brand?2.How do local, international, and global products differ? Cite examples3.What are some of the elements that make up a brand? Are these elements tangibleor intangible?4.What criteria should global marketers consider when making product designdecisions?5.How can buyer attitudes about a product’s country of origin affect marketingstrategy?6.Identify several global brands. What are some of the reasons for the globalsuccess of the brands you chose?7.Briefly describe various combinations of product-communication strategiesavailable to global marketers. When is it appropriate to use each?本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.沈钺,《全球营销学》,武汉大学出版社,20043.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,2004年6.甘碧群,《国际市场营销学》,武汉大学出版社,20027.杨建新,《产品生命周期评价方法及应用》,气象出版社,20028.胡树华,《产品开发设计的功能成本分析》,科学出版社,20019.李倩茹,《新产品开发、定位和销售》,广州经济出版社,2002第九章Pricing Decisions学时:1 周,共 2学时教学重点:全球定价目标和策略、影响定价决策的环境因素、灰色市场、倾销、转移定价、反向贸易教学难点:全球定价策略、灰色市场、倾销、抵销、反向贸易教学内容:1.Basic pricing concepts2.Global pricing objectives and strategies(1)Market Skimming and Financial Objectives(2)Penetration Pricing and Nonfinancial Objectives(3)Companion Product “Razors and Blades” Pricing(4)Target Costing(5)Calculating Prices: Cost-based Pricing and Price Escalation(6)Terms of Sale3.Environment influences on pricing decisions(1)Currency Fluctuations(2)Inflationary Environment(3)Government Controls, Subsidies, and Regulations(4)Competitive Behavior(5)Using Sourcing as a Strategic Pricing Tool4.Global pricing: three policy alternatives(1)Extension or Ethnocentric(2)Adaptation or Polycentric(3)Geocentric5.Gray market goods6.Dumping7.Price fixing8.Transfer pricing(1)Tax Regulations and Transfer Prices(2)Sales of Tangible and Intangible Property(3)Competitive Pricing(4)Importance of Section 482 Regulations9.Countertrade(1)Barter(2)Counterpurchase(3)Offset(4)Compensation Trading(5)Switch Trading本章考点:1.What are the basic factors that affect price in any market? What considerationsenter into the pricing decision?2.Define the various types of pricing strategies and objectives available to globalmarketers.3.Identify some of the environmental constraints on global pricing decisions.4.Why do price differences in world markets often lead to gray marketing?5.What is dumping? Why was dumping such an important issue during the Uruguay Roundof GATT negotiations?6.What is transfer price? Why is it an important issue for companies with foreignaffiliates? Why did transfer pricing in Europe take on increased importance in 1999?7.What is the difference between ethnocentric, polycontric, and geocentric pricingstrategies? Which one would you recommend to a company that has global market aspirations?pare and contrast the different forms of countertrade.本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.沈钺,《全球营销学》,武汉大学出版社,20043.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,2004年6.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,20038.王海忠,《全球营销:规则、指南、案例》,企业管理出版社,20029.吴声功,《跨国公司经营管理》,上海人民出版社,2003第十章Global Marketing Channels and Physical Distribution学时:1 周,共 2 学时教学重点:分销渠道管理、建立和保持渠道中介、全球零售业、物流管理教学难点:全球零售渠道、物流管理教学内容:1.Channel objectives2.Distribution channels :terminology and structure(1)Consumer Products and Services(2)Industrial Products3.Establishing channels and working with channel intermediaries4.Global retailing5.Innovation in global retailing6.Physical distribution, supply chains, and logistics management(1)Order Processing(2)Warehousing(3)Inventory Management(4)Transportation(5)Logistics Management: A Brief Case Study本章考点:1.In what ways can channel intermediaries create utility for buyers?2.What factors influence the channel structures and strategies available to globalmarketers?3.What is cherry picking? What approaches can be used to deal with this problem?pare and contrast the typical channel structures for consumer products andindustrial products.5.Identify the different forms of retailing and cite an example of each form.Identify retailers from as many different countries as you can.6.Identify the four retail market expansion strategies discussed in the text. Whatfactors determine the appropriable mode?7.What special distribution challenges exist in Japan? What is the best way fora non-Japanese company to deal with these challenges?本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.沈钺,《全球营销学》,武汉大学出版社,20043.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,2004年6.甘碧群,《国际市场营销学》,武汉大学出版社,20027.李飞,《分销渠道》,清华大学出版社,20038.邹树彬,《分销渠道管理》,广东经济出版社,2000第十一章Global Marketing Communications Decisions:Advertising and Public Relations学时:1 周,共2学时教学重点:全球广告、全球媒体决策、公共关系和公众度教学难点:全球广告、世界各地的公关差异教学内容:1.Global advertisingGlobal Advertising Content: The “Standardization”versus “adaptation”Debate2.Advertising agency: organizations and brandsSelecting an Advertising Agency3.Creating global advertising(1)Art Directors and Art Direction(2)Copy(3)Cultural Considerations4.Global media decisions(1)Media vehicles and expenditures(2)Media Decisions5.Public relations and publicity(1)The Growing Role of Public Relations in Global Marketing(2)Communications(3)How public relations practices differ around the world本章考点:1.In what ways can global brands and global advertising campaigns benefit acompany?2.How does the “standardized versus localized” debate apply to advertising?3.What is the difference between an advertising appeal and creative execution?4.When creating advertising for world markets, what are some of the issues thatart directorsand copywriters should take into account?5.How do the media options available to advertisers vary in different parts ofthe world? What can advertiser do to cope with media limitations in certain countries?6.How does public relations differ from advertising? Why is PR especially importantfor global companies?7.What are some of the ways public relations practices vary in different partsof the world?本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.沈钺,《全球营销学》,武汉大学出版社,20043.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,2004年6.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,20038.王海忠,《全球营销:规则、指南、案例》,企业管理出版社,20029.吴声功,《跨国公司经营管理》,上海人民出版社,200310.张映红,《公共关系管理》,北京经济学院出版社,200311.周广华,《促销管理实战》,广东经济出版社,2003第十二章Strategic Elements of Competitive Advantage 学时:1 周,共2学时教学重点:行业分析(影响竞争的因素)、竞争优势、全球竞争和国家竞争优势教学难点:竞争优势、全球竞争和国家竞争优势教学内容:1.Industry analysis: forces influencing competition(1)Threat of New Entrants(2)Threat of Substitute Products(3)Bargaining Power of Buyers(4)Bargaining Power of Supplier(5)Rivalry Among Competitorspetitive advantage(1)Generic Strategies for Creating Competitive Advantage(2)The Flagship Firm: The Business Network with Five Partners(3)Creating Competitive Advantage via Strategic Intent3.Global competition and national competitive advantage(1)Demand Conditions(2)Related and Supporting Industries(3)Firm Strategy, Structure, and Rivalry(4)Chance(5)Government4.Current issues in competitive advantage本章考点:1.How can a company measure its competitive advantage? How does a firm know ifit is gaining or losing competitive advantage? Cite a global company and its source of competitive advantage.2.Outline Porter`s five forces model of industry competition. How are the variousbarriers to entry relevant to global marketing?3.How does the five partners, or flagship model, developed by Rugman and D`Avenidiffer from Porter`s five forces model?4.Give an example of company that illustrates each of the four generic strategiesthat can lead to competitive advantage: overall cost leadership, cost focus, differentiation, and differentiation focus.5.Briefly describe Hamel and Prahalad`s framework for competitive advantage.6.How can a nation achieve competitive advantage?7.According to current research on competitive advantage, what are some of theshortcomings of Porter`s models?8.What is the connection, if any, between national competitive advantage andcompany competitive advantage? Explain and discuss.本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.沈钺,《全球营销学》,武汉大学出版社,20043.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,2004年6.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,20038.王海忠,《全球营销:规则、指南、案例》,企业管理出版社,20029.吴声功,《跨国公司经营管理》,上海人民出版社,2003第十三章The Digital Revolution and Global Electronic Marketplace学时:1 周,共2 学时教学重点:行业集中、价值网络和分裂性科技、全球电子营销、移动商业和无线连接教学难点:行业集中、价值网络、全球电子营销教学内容:1.The digital revolution: a brief history2.Convergence3.Value-Networks and disruptive technologies4.Global E-Commerce5.Web site design6.New product and servicesBroadband7.Mobile commerce and wireless connectivity(1)Smart Cell Phones(2)Internet Phone Service8.Conclusion本章考点:1.Briefly review the key innovations that culminated in the digital revolution.What is the basic technological process that made the revolution possible?2.What is convergence? How is convergence affecting Sony? Kodak? Nokia?3.What is the innovator’s dilemma? What is the difference between sustainingtechnology and disruptive technology? Briefly review Christensen’s five principles of disruptive innovation.4.What key issues must be addressed by global companies that engage in e-commerce?5.Briefly outline Web design issues as they pertain to global marketing.6.Review the key products and services that have emerged during the digitalrevolution. What are some products and services that are not mentioned in the chapter?本章参考文献:1.Warren J.Keegan and Bodo B.Schlegelmilch,《Global Marketing Management: AEuropean Perspective》, Pearson Education Limited,20012.沈钺,《全球营销学》,武汉大学出版社,20043.菲利普 R.凯特奥拉,约翰 L.格雷厄姆,《国际市场营销学》, 机械工业出版社,20054.马萨基.科塔比,克里斯蒂安.赫尔森,《全球营销管理》,中国人民大学出版社,20055.闫国庆,沈哲,孙琪,陈林兴,《国际市场营销学》,清华大学出版社,2004年6.甘碧群,《国际市场营销学》,武汉大学出版社,20027.王文举,张启明,《国际市场营销》,中国统计出版社,20038.王海忠,《全球营销:规则、指南、案例》,企业管理出版社,20029.吴声功,《跨国公司经营管理》,上海人民出版社,200310.怀特,董俊英,《国际营销错误案例》,北京经济科学出版社,2003第十四章 Overall review of course and Preparation of final exam学时:1 周,共1 学时教学内容:回顾本学期所学内容,梳理各章节知识要点,准备期末考试。
《国际市场营销学(双语)》-课程教学大纲
《国际市场营销学(英文)》课程教学大纲一、课程基本信息课程代码:16134003课程名称:国际市场营销学(英文)英文名称:International Marketing课程类别:专业必修课学时:48学分:3适用对象:国际贸易本科学士考核方式:考试先修课程:国际贸易二、课程简介As global economic growth occurs, understanding marketing in all cultures is increasingly important. This course is a theoretical and practical course, in the interpretation of the basic theory of marketing at the same time, combined with the actual business case analysis. International Marketing addresses global issues and describes concepts relevant to all international marketers, regardless of the extent of their international involvement. Not all firms engaged in overseas marketing have a global perspective, nor do they need to.It is with this future that the sixteenth edition of International Marketing is concerned. Emphasis is on the strategic implications of competition in different country markets. An environmental∕cultural approach to international marketing permits a truly global orientation. The text is designed to stimulate curiosity about management practices of companies, large and small, seeking market opportunities outside the home country and to raise the reader’s consciousness about the importance of viewing internat ional marketing management strategies from a global perspective. Although this revised edition is infused throughout with a global orientation, export marketing and the operations of smaller companies are also included. Issues specifc to exporting are discussed where strategies applicable to exporting arise, and examples of marketing practices of smaller companies are examined.三、课程性质与教学目的本课程是一门全英课程,是专门针对国际贸易的本科学士开设的一门专业必修课。
《国际市场营销》(英)教学大纲
《国际市场营销》(英)教学大纲Subject Outline课程代码:3025021总学时:56学时总学分:3.5学分适用专业:国际经济与贸易专业、经济学专业(本科)一、课程性质、目的、任务:本课程是国际经济与贸易专业、经济学专业本科的学科基础课。
课程除介绍市场及国际商务的基本原理外,主要研究企业从国内贸易扩展到国际贸易时,面对不同的文化背景,如何进行产品开发、市场调研、产品促销、产品分销及市场评估等活动,从而能达到扩大产品国际市场占有率的目的。
二、课程教学的基本要求:使学生系统掌握国际市场营销的原理及其在国际商务中的运用;了解政府及不同文化背景对国际市场营销的影响;掌握市场调研、产品销售等方法;培养和提高正确分析和解决国际市场营销活动中的各种问题的能力。
三、教学方法和教学手段的建议:本课程采用双语教学。
使用原版外文教材。
要求在教学中根据学生的适应情况逐步采用英语讲授。
除课堂讲解外,大量采用案例教学,以提高学生解决实际问题的能力。
运用多媒体教学手段,辅以录像教学。
四、大纲的使用说明:本课程建议学时为56学时。
如遇课时增减,或使用不同的教材,教学内容可作适当调整。
1. 说明:This course examines the impact of economic, cultural, political, legal and other environmental influences on international marketing. Within this context, we will discuss how to identify and analyze worldwide marketing opportunities, and examine product, pricing, distribution and promotion strategies. The course is structured to provide ample opportunity for interaction among students, and between students and the instructor. Students are expected to read current periodicals and journals to keep abreast of current international developments. The course will primarily consist of lectures, discussions, presentations, cases, and group projects.主要章节和课时分配Part1. Introduction Time: 4 hoursCH1. Marketing and International MarketingCH2. GlobalizationPart2. Environment of Global Marketing Time: 8 hoursCH3. The Cultural EnvironmentCH4. The Economic EnvironmentCH5. The Legal EnvironmentCH6. The Political EnvironmentPart3. Global Marketing Opportunities & Strategies Time: 20 hours CH7. Marketing Research and Information SystemCH8. Consumer Markets & Consumer Buyer BehaviorCH9. Business market & Business buyer behaviorCH10. Market Segmentation, Targeting & PositioningCH11. Market Entry ModePart4. Global Marketing Operations Time: 24 hours CH12. Products and Services StrategiesCH13. Pricing StrategiesCH14. Promotional StrategiesCH15. Distribution Strategies主要教学内容:PART1.INTRODUCTION TIME: 4 hours1. Course introduction:2. An overview:——What’s selling?——What’s marketing?——The primary differences3. International marketing4. Concept & theories of marketing——Market——Marketing strategy——Marketing segmentation——Buyer behavior research——Marketing research and forecast——Marketing management5. History and Development of International marketing——Export marketing strategy——International marketing strategy——Global marketing strategyPART2. ENVIRONMENT OF GLOBAL MARKETINGCH3. CULTURAL FACTORS TIME: 2 hours1. Material force/condition (technology, economy)2. System of society (organization, education, social structure, media)3. Human and universe (religious belief, superstition)4. Aesthetics (painting and calligraphy, plastic arts, folktale, music, drama)5. The language6. Values (the time conception, the attitude to innovation and wealth, an awareness of risk, local customs)CH4. COMMERCIAL CUSTOMS AND PRACTICES TIME: 2 hours1. Culture and commercial customs (Imperative, Adiaphorous, Exclusive)2. Operating structure——Power structure——Management target and ambition3. Operating patternCH5. ECNOMICS ENVIRONMENT TIME: 2 hours1. Scale of market——Demographic environment——Income2. Characteristics of local economy——Natural environment——Infrastructure——CivilizationCH6. POLITICAL AND LEGAL ENVIRONMENT TIME: 2 hours1. Political Environment——The Stable Political Situation——The Successive Policy of Government——Political Risks2.Legal Environment——Mother Country Laws——Host Country Laws——International Conventions and CustomsPART3. GLOBAL MARKETING OPPORTUNITIES& TRATEGIESCH.7 MARKETING RESEARCH &INFORMATION SYSTEM TIME: 2 hours1. Marketing information system——Assessing information——Developing information——Distributing information2. The marketing research process——Defining the problem and research objectives——Developing the research plan——Implementing the research planCH.8 CONSUMER MARKETS &CONSUMER BUYER BEHA VIOR TIME: 4 hours1. Model of Consumer behavior2. Characteristics affecting consumer behavior3. Four types of buying decision behavior4. The buyer decision processCH.9 BUSINESS MARKET &BUSINESS BUYER BEHAVIOR TIME: 2 hours1. Business market2. Business buyer behavior3. International and government marketCH.10 MARKET SEGMENTATION, TARGETING & POSITIONING TIME: 4 hours 1.Market Segmentation2.Market Targeting3.PositioningCH.11 MARKET ENTRY MODE TIME: 4 hours1.Export2.Contractual3.Direct InvestmentCASES: TIME: 4 hoursPART4. GLOBAL MARKETING OPERATIONSCH.12 PRODUCTS AND SERVICES STRATEGIES TIME: 4 hours1.Product Classification2.Product Decisions——Branding——Packing3.International Product Policy——Standardization——Modification4.New Product Development Strategy5.International Product Life Cycle StrategyCH.13 PRICING STRATEGIES TIME: 4 hours1.General Pricing Approaches2.The factors influencing priding3.New-product Pricing Strategy4.Product Mix Pricing Strategy5.Product Adjustment Strategy6.Price ChangesCH.14 PROMOTION STRATEGIES TIME: 4 hours1.The Communication Mix TIME: 4 hours2.Steps in Developing Effective Communication3.Setting Total Promotion Budget and Mix4.Advertising5.Sales Promotion6.Public Relations7.Direct MarketingCH.15 DISTRIBUTION STRATEGIES TIME: 4 hours1.Nature of Distribution Channels2.Channel Behavior and Organization3.Channel Design Decisions4.Channel Management DecisionsCASE: TIME: 8 hours4.5. 教材:International Marketing Strategy Planning, Marketing Entry &Implementation (3rd edition). By Roger Bebbett, Jim Blythe6. 参考书:1). Principles of Marketing (9th edition). By Philip Kotler, Gary Armstrong2). International Marketing (11th edition). By Philip R. Cateora, John L. Graham7. 考核方式:1). Class Participation and Assignments: 10%2). Presentation (group): 20%3). Final Exam: 70%。
【商务英语】市场营销大纲(中英)
MarketingWhat Is Marketing? 什么是市场营销The Marketing Concept 市场营销观念The Marketing Mix (The 4P’s) 市场营销组合The Product Life Cycle 产品生命周期Understanding Buyer Behavior 理解消费者行为Marketing Research 市场营销调研Market Segmentation 市场细分What Is Marketing?the process of planning and executing the conception, pricing, promotion, and distribution of goods, services and ideas to create exchanges that satisfy individual and organizational objectives.市场营销是通过计划和执行关于商品、服务和点子的定价、促销和分销,从而创造交换,以实现个人的组织计划目标的过程。
Deciding what products to offerSetting pricesDeveloping sales promotions and advertising campaignsMaking products readily available to customersThree ConceptsThe Production Concept 生产观念The Selling Concept 推销观念The Marketing Concept 市场营销观念The Production Concept 生产观念Prevailed from the time of the industrial revolution until the early 1920’The idea that a firm should focus on those products that it could produce most efficiently and that the low-cost products would create the demand for those products.The Selling Concept 推销观念Recognized that personal selling and advertising were important selling methods.Placed emphasis on advertising products, expecting salespeople to contact customers and take their orders.The Marketing ConceptThe Marketing Concept is the philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs,better than the competition.Focus on customer needs before developing the productAligning all functions of the company to focus on those needsRealizing a profit by successfully satisfying customer needs over the long-term.The Marketing Mix 市场营销组合The 4P’s of MarketingMarketing { Product Price Place Promotion }1.Product 产品A good is a physical object that can be purchased.e.g. a radio, a house, a carA service is an action or activity done for others for a fee.e.g. Lawyers, taxi drivers perform services.Product refers to both goods and services.Consumer products are produced for and purchased by households for their use.Industrial products are sold primarily for use in producing other products.2. PricePrice refers to the value or worth of a product that attracts the buyer to exchange money or something of value for the product.a. cover any overheads (企业经常性费用)b. compete with rival companiesc. charge a price customers are willing to buyLoss Leader Pricing(亏本出售商品)involves lowering prices on a number of key products in order to attract a customer to purchase the products.Penetration Pricing (渗透定价法)is a pricing strategy where the organization sets a low price to increase sales and market share.“introductory”Price Skimming(撇脂定价法)means the charging of relatively high prices that take advantage of early custom ers’ strong need for the new product, and then decreasing it slowly as sales begin to decline.Differential Pricing(区别定价法)involves allowing the same product to be priced differently.3. Place 分销Place / Distribution refers to how you will sell your products to your customers.For a producer, the method of distribution is extremely important as it could affect how their product is received and how it sells.The forms of Place / Distribution1)Direct supply / sale selling direct to your customer2)Direct to retailer4. Promotion 促销To make your customers aware that your products exist, you may use:1.Personal selling(人员销售): personal communication of information to persuade aprospective customer to buy something2.Advertising: television, magazine, Internet, radio, video, posters, cinema, catalogue,direct mail and so on.3.Sales promotion(销售促销):coupons(赠券), rebates(价格折扣), premiums(赠品), bonus packs(加量不加价),money-off-promotions(降价销售)4.Publicity(宣传):public relationsThe Product Life Cycle 产品生命周期Product always go through what is known as a life cycle.Introduction Phase 引入期Growth Phase 成长期Maturity Phase 成熟期Decline Phase 衰退期Introduction Phase 引入期The primary goal is to establish a market and build primary demand for the product class.Product: one or few products, relatively undifferentiated.Price:a. skim pricing strategy for a high profit margin as the early adopters buy the product and the firm seeks to recoup development costs quickly.b. In some cases a penetration pricing strategy is used and prices are set low to gain market share rapidly.Distribution:Distribution is selective and scattered as the firm commences implementation of the distribution plan.Promotion:Promotion is aimed at building brand awareness and getting potential resellers to carry the product.Growth Phase 成长期A period of rapid revenue growth. During the growth phase, the goal is to gain consumers’preference and increase sales.Product:New product features and packaging options; improvement of product quality.Price:Maintaining at a high level if demand is high, or reducing to capture additional customers.Distribution:Distribution becomes more intensive. Trade discounts are minimal if the resellers show a strong interest in the products.PromotionIncreasing advertising to build brand preference.Maturity Phase 成熟期The maturity phase is the most profitable. Sales continue to increase. Brand awareness is strong.If product is one of the competing products, sales promotions may be offered toencourage retailers to give the product more shelf space over competing products.The primary goal is to maintain market share and extend the product life cycle.Product:Modifications are made and features are added in order to differentiate the product from competing products that may have been introduced.Price:Possible price reduction in response to competition while avoiding a price war.Distribution:New distribution channels and incentives to resellers in order to avoid losing shelf space.Promotion:Emphasis on differentiation and building of brand loyalty. Incentive to get competitors’ customers to switch to your advantage.Decline Phase 衰退期Products sales or interest might dropped.Three options:1.Maintain the product in hopes that competitors will exit.2.Harvest it, reducing marketing support and coasting along until no more profit canbe made.3.Discontinue the product when no more profit can be made or there is a successorproduct.Product:The number of products in the product line may be reduced.Price:Prices may be lowered to liquidate(清算)inventory of discontinued products. Prices may be maintained for continued products serving a niche market(瞄准机会市场).Distribution:Distribution becomes more selective. Channels that no longer are profitable are phased out(逐步淘汰).Promotion:Expenditures are lower and aimed at reinforcing the brand image for continued products Limitations of the Product Life Cycle Concept 产品生命周期的局限性The life cycle concept is not well-suited for the forecasting of product sales.The life cycle may become self-fulfilling.Consumer Buying Behavior 消费者购买行为The actions and decisions of individuals who purchase products for personal use constitute consumer buying behavior.The Consumer Buying ProcessNeed recognition—Search—Evaluation of alternatives—Purchase decision—After-purchase evaluationSeveral factors affect the buying decision of consumers.Social factors: family members , peersPsychological factors: attitude, personalityPersonal characteristics: age, educationSpecific conditions:Industrial Buying Behavior 企业购买行为The purchase decision making of organization such as manufacturers, service providers, government agencies, institutions, and non-profit groups is referred to as industrial buying behavior.Marketing Research 市场营销调研Marketing research is the process of systematically gathering, analyzing and interpreting data pertaining to the company’s market, customers and competitors, with the goal of improving marketing decisions.The Research ProcessForming the research questionResearch designData collection: secondary data, primary dataData analysisChoosing the best solutionMarket Segmentation 市场细分The division of a market into different homogeneous group of consumers.Mass marketing(大量营销)Target marketing(目标营销)Requirements of Market Segments 市场细分的要求Identifiable:The differentiating attributes of the segments must be measurable so that they can be identified.Accessible:The segments must be reachable through communication and distribution channels.Substantial:The segments should be sufficiently large to justify the resources required to target them.Unique needs:To justify separate offerings, the segments must respond differently to the different marketing mixes.Durable:The segments should be relatively stable to minimize the cost of frequent changes.Segmentation Bases 细分依据Geographic segmentation bases(地理因素): e.g. city, state, region.Demographic segmentation bases(人口因素):e.g. age, income, education, occupation, sex, race, social class.Psychographic segmentation bases(消费心理因素):e. g. attitudes, personality, opinions, lifestyles, interests, motives.Behaviouralistic segmentation(消费行为因素):Based on actual customer behavior toward products.ExercisesDefine the following terms and then translate them into Chinese.1.Marketing Market Concept Good, service, product2.Consumer product Industrial product Loss leader pricing3.Penetration pricing Price skimming Differential pricing4.Distribution Direct sale Promotion Publicity5.Product life cycle Consumer buying behavior6.Industrial buying behavior Marketing research Market segmentation。
国际市场营销(双语)教学大纲
国际市场营销
开课院系:商学经管系
课程编号:2004206
课程英文名称:International Marketing
课程总学时:72 总学分:3
含实验或实践学时:学分:
推荐使用教材:国际营销编者:菲利普.R.凯特奥拉;约翰.L.格雷厄姆出版社:中国人民大学出版社出版时间及版次:2005年3月第1版
课程教学目标与基本要求:
通过本课程的学习,掌握国际营销的基本原理,掌握营销策略在国际市场中的具体应用,培养全球营销的思想和国际竞争的意识。
并在此基础上通过双语教学让学生进一步掌握国际营销理论的英语表达,提高英语理解水平。
考试形式:开卷考试
学习参考书(注明编者,出版社,出版时间及版次):
1、《国际营销》.凯特奥拉.机械工业出版社,2007
2、《国际营销学》.津科特.电子工业出版社,2004
3、《全球营销》.约翰逊.中国财政经济出版社,2004
4、《跨国经营理论与实务》.王林生.对外经济贸易出版社,1999。
04878_国际市场营销双语教学教案ppt课件
2024/1/26
1
目录
• 课ቤተ መጻሕፍቲ ባይዱ介绍与教学目标
• 国际市场营销基本概念与理论
• 跨文化交流与沟通在国际市场营销中应用
• 产品策略在国际市场营销中实践
• 价格策略在国际市场营销中运用
• 渠道策略在国际市场营销中拓展
• 促销策略在国际市场营销中创新
• 总结回顾与展望未来发展趋势
16
04
产品策略在国际市场营销中 实践
2024/1/26
17
产品定位与差异化战略
产品定位
根据目标市场需求和竞争态势, 明确产品在市场中的定位,包括 产品特点、目标消费者群体、价
格策略等。
2024/1/26
差异化战略
通过独特的产品设计、功能、品质 、服务等方面与竞争对手区分开来 ,形成独特的竞争优势,提高市场 份额和盈利能力。
8
国际市场营销环境分析
01
02
03
04
政治环境
分析目标国家的政治稳定性、 政策连续性、对外关系等因素
。
经济环境
研究目标国家的经济发展水平 、市场规模、消费者购买力等
。
社会文化环境
了解目标国家的文化传统、价 值观念、消费习惯等。
技术环境
关注目标国家的技术发展水平 、创新能力和知识产权保护等
。
2024/1/26
2024/1/26
27
电子商务平台利用和整合
2024/1/26
电子商务平台选择
根据产品特性和目标市场,选择合适的电子商务平台,如亚马逊 、阿里巴巴等。
线上线下融合
将线上电子商务平台与线下实体店相结合,实现O2O模式,提高 消费者购物体验和品牌认知度。
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
Teaching and Learning Outline of the Principles of
Marketing(市场学教学大纲)
Name(名称): Principles of Marketing
Previous courses needed(先修课程): Economics, Organizational Behavior, Management, etc. Application(适用专业): Undergraduates and postgraduates specialized in business management and marketing, etc.
Course Brief Introduction(课程简介)
This course aims at introducing the concept and connotation of the latest theories for the marketing, the means of the transformation between the theory and the practices of marketing and the marketing tools and their use in the practical operation. In the meanwhile, it tries to make students get familiar with the tracks to promote the function of marketing through the customer profitable relationship management so that a better, quick-reaction and more competitive organization by modern marketing management practices should be established. What’s more, it shows the theories and the operational style of the marketing strategy and the global marketing and their relations to the students in order that they will become qualified marketers.
Features and Targets of the Course(课程性质和目的)
This course belongs to the professional one, by which the students can bathe in the advanced marketing ideas, master the basic principles of the last marketing, its connotation and tools and resolve the actual problems by them.
Course Contents(课程内容)
Chapter 1 Production and Development of Marketing
1.Production of Marketing
2.Development of Marketing
Chapter 2 Marketing Philosophy
1.Production Concept
2.Product Concept
3.Selling Concept
4.Marketing Concept
5.Social Marketing Concept
6.Mega-Marketing Concept
Chapter 3 Analysis of Marketplace and Marketing Environment
1.Implication and Classification of Marketplace
2.Implication and Features of Marketing Environment
3.Analysis of Macro-Marketing Environment
4.Analysis of Micro-Environment
Chapter 4 Analysis of Market Behavior
1.Analysis of Competitors
2.Analysis of Consumer Market Purchasing Behavior
3.Purchasing Behavior Analysis of Organizational Market
Chapter 5 Market Segmentation, Targeting and Positioning
1.Market Segmentation
2.Market Targeting
3.Market Positioning
Chapter 6 Marketing Strategies
1.Generalities
2.Business Determination Adapt to the Marketing Strategy
3.Varieties of the Marketing Strategy
Chapter 7 Marketing Competitive Strategies
1. Five Basic Competitive Forces
2.Basic Competitive Strategies
petitor Ranking and Marketing Competitive Strategy
Chapter 8 Marketing Engineering
1.Origin and Development of the Marketing Engineering
2.Connotation and Elements of the Marketing Engineering
3.Marketing Engineering Methods
Chapter 9 Marketing Investigation and Market Forecast
1. Marketing Information Systems
2.Marketing Research
3.Marketing Forecasting
Chapter 10 Product Strategie
1. Generalities
2.Product Policies
3.Product Positioning
4.Product Strategies
5.Brands
Chapter 11 Price Strategies
1. Factors Affecting Pricing
2.Elementary Pricing Methods
3.Basic Pricing Strategy
Chapter 12 Place Strategies
1.Basic Types and Features of Place
2.Choice Tactics of Place
3.Wholesalers and Retailors
Chapter 13 Promotional Strategies
1.Generalities
2.Sales Promotion
3.Public Relation
4.Advertising
Chapter 14 Marketing Management
1.Marketing Planning
2.Marketing Organization
3.Marketing Control
4.Marketing Audit
Chapter 15 Other Marketing Orientations
1.Service Marketing
2.Experiential Marketing
3.International Marketing
[1] Philip Kotler, Gary Armstrong.Principles of Marketing, Eleventh Edition, 清华大学出版社, October, 2007
[2] 梁东、刘建堤、孙安彬、谭学英等,《市场营销学》,清华大学出版社, 2007年6月。