民航客舱服务英语-课件-unit 12-duty-free
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Notes for dialogue one
People are not allowed to smoke here. Resident 定居的,本地的 local Are you local here? Non-resident 非本地的
A passenger wants to pay in credit card
A passenger wants to pay in credit card
Inquire 询问 The policeman is inquiring carefully the man. Do you sell · · · ? Item 项目,条款,商品 Provide· · · wih· · · I provided him with a cup of coffee. Spirit 烈酒 wine 葡萄酒 alcohol 酒
ห้องสมุดไป่ตู้
Sentence patterns Self –introduction May I introduce myself ? My name is I want to introduce myself. Let me introduce myself.
Sentence patterns Introduction others Please allow me to introduce you to. I would like you to meet. This is
Notes for dialogue three
Exchange rate 汇率 Work out I just have that confidence that things are going to work out fine.
Notes for dialogue four
Out of limit Speed limit 速限
New words and expressions
Traveler’s check 旅行支票 Credit card 信用卡
Cash
现金
Passport 护照
A passenger is inquiring the duty-free sale on board
Do you know what kinds of items could be sold in flight? Those are including cigarettes, chocolates, cosmetics, electronic goods, gifts, perfume, skincare products, Jewellery, spirits, watches.
Notes for dialogue five
Give sb. A discount 给某人折扣 We give a special discount of 10 per cent for cash How much is it altogether? 一共多少钱? Marked price 标出的价格
内容到此全部结束
民航客舱服务实用英 语
刘霞
Main idea:
New
words and expressions: Dialogues: Sentence patterns: Act out:
question:
Are
you familiar with in-flight duty-free items? Can you name some in-flight duty-free items?
A passenger wants to pay in credit card
You can pay by cash, in credit card ,by traveler’s check
Notes for dialogue one
Inquire 询问 The policeman is inquiring carefully the man. Do you sell · · · ? Item 项目,条款,商品 Provide· · · wih· · · I provided him with a cup of coffee. Spirit 烈酒 wine 葡萄酒 alcohol 酒
What contents does the passenger information consist of? Can you tell me how many passengers are checked in first class and economy class? How about the special passengers?
Master Card Card 万事达卡 Great Wall Card 长城卡
Visa Card 维萨卡
International
Notes for dialogue three
Perfume you’re wearing 你喷的香水 Thank you for your compliment. Praise Recently 最近 I have recently read a new novel. Scent 香味 £ 英镑的符号 pound $ 美元的符号 dollar
We can accept cash or credit card in flight, but you must pay attention to exchange rates when taking foreign currency.
Dialogue four weather condition
A passenger wants to pay in credit card
JCB JCB卡(英语名:JAPAN CREDIT BUREAU CARD,汉语名:吉士美卡或日财卡)是世界通用 的国际信用卡。
American Express Card 美国运通卡 International Dinner’s Club Card 大莱俱乐部 卡
Notes for dialogue six
All the items sold on board are duty-free. 主语从句 Whom we must study for is a question of great importance
A passenger asks the cabin attendant to recommend the perfume
Dialogue six assigns the task
What contents does the assigning the task consist of? I will assign the task by seniority and qualifications for the coming flight.
Notes for dialogue one
Could you tell me how many bottles· · · ?你能告 诉我有多少瓶? Litre 升 1000毫升 Allow ,permit 两者均可表示“允许”,其区别是permit 通常指 上级、规则或法令等表示的准许,其语气较重 ;而 allow 通常指消极地不加反对,有时含有 听任或默许之意,语气较轻。
Act out After Shirley’s self-introduction, senior purser Christine is going to give some flight information and assign the task.
理论部分结束
谢谢
作业
背单词
翻译第4页的第二题
A passenger wants to pay in credit card
How do you wish to pay, by checks or by credit cards? How would you like to pay, in cash, by credit cards or by checks? What is your idea to pay your bill? What kinds of credit card do you have?
Purchase That was my first significant purchase. Do you take/accept ```? 你们接受· · · ? Expire 到期 Your visa is expired. Do you know how many kinds of ways could you pay in flight?
Notes for dialogue four
Recommend· · · as· · · 推荐· · · 作为· · · How do you like· · ·你喜欢· · · It`s nice and very Chinese· · · 很漂亮,很中国 Pure silk 真丝 artificial silk人造丝 Guaranteed pure silk 保证真丝 The TV set has a year‘s guarantee。
What contents does the weather condition consist of? It will clear up in Macao today. The temperature rises to and drops to with breeze.
Dialogue five passenger information