人力资源管理英语 Lecture 1 HRM Basics & EEO Laws
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HR Planning Responsibilities
Top HR executive and subordinates gather information from other managers to use in the development of HR projections for top management to use in strategic planning and setting organizational goals
Organizational Culture
HR Management
The shared values and beliefs in an organization Strategy and culture must be compatible and aligned for the organization to be effective. Culture affects recruitment and retention of employees. Culture can enhance or constrain organizational performance. Culture is the “climate” of an organization.
HR Management
High quality products and services are the results of HR-enhancements to organizational performance.
Staffing Customer service
Organizational Culture and OrganizationaFra Baidu bibliotek Effectiveness
HR Foundations
HR Management
HR Foundations
Learning Objectives Define human resource management Interpret employee rights legislation Recognize the benefits of diversity in the workplace Summarize workplace safety and security laws Topics Human Resource Management: An Introduction Employee Rights Legislation Employee Diversity Occupational Safety and Health
Difficult to determine returns for HR contributions which affect many facets of the business Former view of HR as a “cost center”
HR Management
Customer Service and Quality Products Linked to HR Strategies
Retain right people
Avoid personnel mistakes
Develop Ensure organization sustainable competitive profits advantage
HR Management
Functions (responsibilities) Job Analysis and Design Recruitment and Selection Training and Development Compensation and Benefits Employ Relations Performance Appraisal Support for Strategy
Recruiting
Compensation & Benefit
Selection
Performance Training & management development
HR Management
Importance of HRM
1
2
3
Choose right people
Use right people in right ways
HR Management
Syllabus
Steps Links to subject knowledge Text analysis Case study Methods Teacher’s lecture or students’ presentation Teacher’s explanation Group discussion and presentation Language drills
English for Human Resource Management
Nice to meet you!
A Survey
•What is your major? •Why do you minor in HRM? •What do you want from this course – English for HRM?
(August, 2001)
Organizational Effectiveness and Strategic HR Management
Effectiveness
The extent to which goals have been met.
HR Management
Efficiency
Supplementary reading
HR Management
Schedule
Lesson 1: HR Foundations Lesson 2: Human Resource Planning Unit 1 – 2, 17 Unit 3 - 4 Week 1-2 Week 3-4
Week 5: Holiday
HR Management
Approaches to Improving Organizational Productivity
Figure 2–3
Organizational Effectiveness and Financial Contributions of HR
Return on Investment (ROI)
HR Management
Productivity
Organizational Productivity and HR Efforts
A measure of the quantity and quality of work done, considering the cost of the resources used. A ratio of the inputs and outputs that indicates the value added by an organization.
The degree to which operations are done in an economical manner.
Dimensions of Organizational Effectiveness
Organizational productivity Financial contributions Service and quality Organizational culture
Lesson 3: Recruiting & Selection Lesson 4: Training & Development Lesson 5: Performance Evaluation & Measurement Lesson 6: Compensation & Benefits Lesson 7: Motivation Lesson 8: Labor-Management Relations (Labor Unions) Week 18: Review Unit 5 - 6 Unit 7 - 8 Unit 9 Unit 10 - 13 Supplementary materials Unit 14-16 Week 6-7 Week 8-9 Week 10-11 Week 12-13 Week 14-15 Week 16-17
What is HRM?
•design of formal systems in an organization to ensure effective and efficient use of human talent to accomplish organizational goals.
(Society of Human Resource Management)
HR Management
Syllabus
Focus: language Learning objectives: Be able to describe the HRM subject knowledge and discuss it in English; To improve language comprehension ability; Be professional in management communication. Textbook: 高嘉勇,人力资源管理英语,南开大学出版社,2007
Topic 1 Introduction to HRM
HR Management
Contents
1 2 3 4
Definitions
Importance
Functions
HRM Careers
HR Management
Definitions
What is HR?
•employees •personnel •associates •human resources
HR Management Activities
HR planning & Job analysis change management & description
Employee relations
HR Mgmt.
Productivity Quality Creativity Satisfaction Change
• Unit labor cost: computed by dividing the average cost of workers by their average levels of output.
Improving Organizational Productivity
Organizational restructuring Re-designing work Aligning HR Activities Outsourcing analyses and assistance
HR Management
HRM Career
Organization Development Executive Industrial Relations Director Diversity Manager HR Manager
Technical Trainer
Professional Recruiters HR Information System Specialist $ 50,000 $ 100,000 $ 150,000
HR Management
Human Resource Planning
Human Resource (HR) Planning
The process of analyzing and identifying the need for and availability of human resources so that the organization can meet its objectives.