管理学英文版组织文化与环境
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• Explain the parameters of managerial discretion.
• The Organization’s Culture
• Describe the seven dimensions of organizational culture. • Discuss the impact of a strong culture on organizations and
的程度
管理者关注结果或成
鼓励员工创新并承担风
果，而不是如何取得
险的程度
关注细节
这些成果的程度
创新与风险承受力
低………………..高
成果导向
低………………..高
– Much of an organization’s success or failure is due to external forces outside of managers’ control.
– The ability of managers to affect outcomes is influenced and constrained by external factors. • The economy, customers, governmental policies, competitors, industry conditions, technology, and the actions of previous managers
– The quality of the organization is determined by the quality of its managers.
The Manager: Omnipotent or Symbolic?
• Symbolic View of Management管理象征论
– “The way we do things around here.” • Values, symbols, rituals, myths, and practices价 值观、信条、意识、神化、惯例
– Implications含义: • Culture is a perception.感知的 • Culture is shared.共有的 • Culture is descriptive.描述的
managers. • Explain the source of an organization’s culture. • Describe how culture is transmitted to employees. • Describe how culture affects managers.
• Discuss why workplace spirituality seems to be an important concern.
• Describe the characteristics of a spiritual organization.
L E A R N I N G O U T L I N E (cont’d)
• Explain the four steps in managing external stakeholder relationships.
The Manager: Omnipotent or Symbolic?
• Omnipotent View of Management管理万能论
– Managers are directly responsible for an organization’s success or failure.
• The Environment • Describe the components of the specific and general environments.
• Discuss the two dimensions of environmental uncertainty.
• Identify the most common organizational stakeholders.
– Managers symbolize control
The Organization’s Culture 组织文化
• Organizational Culture
– A system of shared meanings and common beliefs held by organizational members that determines, in a large degree, how they act towards each other.
Chapter 3
Organizational Culture and Environment:
The Constraints
组织文化与环境：约束力量
LEARNING OUTLINE
• The Manager: Omnipotent or Symbolic
• Contrast the action of manager according to the omnipotent and symbolic views.
• 文化力作为个人之魂、群体组织之魂、国 家之魂的外化，既是国家精神力量和智力 水平的综合反映，又是群体组织精神力量 和智能水准的有力表征；既是综合国力的 重要构成要素，又是综合群体组织力的重 要组成部分。无论对群体组织和整体社会 来讲，文化力都是一种内在的强大的驱动 力。
8
期望员工表现出精确性、分析和关注细节
L E A R N I N G O U T L I N E (contLeabharlann Baidud)
• Current Organizational Cultural Issues Facing Managers
• Describe the characteristics of an ethical culture, an innovative culture, and a customer-responsive culture.
• The Organization’s Culture
• Describe the seven dimensions of organizational culture. • Discuss the impact of a strong culture on organizations and
的程度
管理者关注结果或成
鼓励员工创新并承担风
果，而不是如何取得
险的程度
关注细节
这些成果的程度
创新与风险承受力
低………………..高
成果导向
低………………..高
– Much of an organization’s success or failure is due to external forces outside of managers’ control.
– The ability of managers to affect outcomes is influenced and constrained by external factors. • The economy, customers, governmental policies, competitors, industry conditions, technology, and the actions of previous managers
– The quality of the organization is determined by the quality of its managers.
The Manager: Omnipotent or Symbolic?
• Symbolic View of Management管理象征论
– “The way we do things around here.” • Values, symbols, rituals, myths, and practices价 值观、信条、意识、神化、惯例
– Implications含义: • Culture is a perception.感知的 • Culture is shared.共有的 • Culture is descriptive.描述的
managers. • Explain the source of an organization’s culture. • Describe how culture is transmitted to employees. • Describe how culture affects managers.
• Discuss why workplace spirituality seems to be an important concern.
• Describe the characteristics of a spiritual organization.
L E A R N I N G O U T L I N E (cont’d)
• Explain the four steps in managing external stakeholder relationships.
The Manager: Omnipotent or Symbolic?
• Omnipotent View of Management管理万能论
– Managers are directly responsible for an organization’s success or failure.
• The Environment • Describe the components of the specific and general environments.
• Discuss the two dimensions of environmental uncertainty.
• Identify the most common organizational stakeholders.
– Managers symbolize control
The Organization’s Culture 组织文化
• Organizational Culture
– A system of shared meanings and common beliefs held by organizational members that determines, in a large degree, how they act towards each other.
Chapter 3
Organizational Culture and Environment:
The Constraints
组织文化与环境：约束力量
LEARNING OUTLINE
• The Manager: Omnipotent or Symbolic
• Contrast the action of manager according to the omnipotent and symbolic views.
• 文化力作为个人之魂、群体组织之魂、国 家之魂的外化，既是国家精神力量和智力 水平的综合反映，又是群体组织精神力量 和智能水准的有力表征；既是综合国力的 重要构成要素，又是综合群体组织力的重 要组成部分。无论对群体组织和整体社会 来讲，文化力都是一种内在的强大的驱动 力。
8
期望员工表现出精确性、分析和关注细节
L E A R N I N G O U T L I N E (contLeabharlann Baidud)
• Current Organizational Cultural Issues Facing Managers
• Describe the characteristics of an ethical culture, an innovative culture, and a customer-responsive culture.