(完整版)管理学罗宾斯11版中英文对照详解

第一部分

•Efficiency效率P8

–“Doing things right”

–Getting the most output for the least inputs •Effectiveness效果

–“Doing the right things”

–Attaining organizational goals

The Manager: P44

Omnipotent or Symbolic?

•Omnipotent View of Management管理万能论

- the view that managers are directly responsible for an organization’s success or failure.认为经理直接负责组织的成功或失败

•Symbolic view of Management管理象征论- the view that much of an organization’s success or failure is due to external forces outside managers’ control.认为一个组织的成功或失败大部分是由管理者控制之外的外部力量所造成的观点

•What’s Your Global Perspective?全球观（全球视角）P71

•Parochialism狭隘主义- viewing the world solely through your own perspectives, leading to an inability to recognize differences between people.

•Ethnocentric Attitude民族中心论- the parochialistic belief that the best work approaches and practices are those of the home country.本国取向

•Polycentric Attitude多国论- the view that the managers in the host country know the best work approaches and practices for running their business.东道国取向

•Geocentric Attitude全球中心论–a world-oriented view that focuses on using the best approaches and people from around the globe.全球取向

•Multinational Corporation (MNC)跨国公司- a broad term that refers to any and all types of international companies that maintain operations in multiple countries. 任一或所有类型的在多国维持经营的国际性公司。

•The Decision Making Process决策制定过程P179 •Identifying a problem识别决策问题

•Identifying decision criteria 确认决策标准

•Allocating weights to the criteria为决策标准分配权重

•Developing alternatives开发备选方案

•Analyzing alternatives分析备选方案

•Selecting an alternative确定实施方案

•Implementing the alternatives实施方案

•Evaluating decision effectiveness评估决策结果Problem问题- an obstacle(障碍) that makes it difficult to achieve a desired goal or purpose.

•Why Do Managers Plan?为什么管理者要制定计划•Purposes of Planning计划的目的

–Provides direction给出方向

–Reduces uncertainty降低不确定性

–Minimizes waste and redundancy减少重复和浪费

–Sets the standards for controlling便于控制

Mission:使命P227

a statement of the purpose of an organization对组织目的的声明

•The scope of its products and services其产品和服务的范围

•Organizational Design - a process involving

decisions about six key elements:组织结构设计的六大基本要素P265

•Work specialization工作专门化

•Departmentalization部门化

•Chain of command指挥链

•Span of control管理跨度

•Centralization and decentralization集权与分权•Formalization正规化

•What Is Communication?P405

•Communication沟通- the transfer and understanding of meaning.意义的传递和理解

•Transfer means the message was received in a

form that can be interpreted by the receiver.

•Understanding the message is not the same

as the receiver agreeing with the message. •Interpersonal Communication人际沟通-communication between two or more people.主要指存在于两人或多人之间的沟通；

•Organizational Communication组织沟通- all the

patterns, networks, and systems ofcommunications

within an organization.主要指组织中沟通的各种方式、网络