国际商务英语函电-课件
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国际商务英语函电课件ppt
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
火灾袭来时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿时要迅速疏散逃生，不可蜂 拥而出 或留恋 财物， 要当机 立断， 披上浸 湿的衣 服或裹 上湿毛 毯、湿 被褥勇 敢地冲 出去
《国际商务函电》ppt课件
Here are some examples:.
Instead of saying: We should be obliged if you could contact Mr Smith at an early date.
You say: Please contact Mr Smith soon.
Instead of saying: With reference to your Order 319, the goods were dispatched on the 13 of this month.
You say: We sent your Order 319 on 13 April.
Principles of business letter writing
In order to achieve that you should not convey more than one idea in a sentence. You should not introduce more than one topic in a paragraph. You should not deal with more than one matter in a letter.
I. Full block layout
Use single space within the paragraph. Use double spaces between paragraphs.
If you have quotations or a list of something, you should start a new paragraph, with 5-space indentations on the left. Mark this part out by leaving one line space between this paragraph and the rest of the letter.
国际商务英语函电课件
The History and Development of Response
• Early Development: The use of relevance in international business can be traced back to the early days of the Industrial Revolution, when businesses need to communicate with suppliers and customers across national borders
Addressing the recipient property
Use the correct title, name, and contact information of the recipient
Clear subject line
Provide a conclusion and descriptive subject line to indicate the purpose of your message
• Documenting Transactions: Correspondence provides a written record of business transactions, which can be used for legal purposes in case of any disputes or misunderstandings
Courtesy
Be political and interested in your language, and show graduation and application when necessary
《外贸英语函电格式》课件
The stone of the relevance should be tailed to the recipient, taking into account their position, culture, and preferences
04
Writing Skills for Foreign Trade English Response
02
The active voice is more direct and consistent, making it
easier for the reader to understand the message
Average jargon or technical language
03
Technical language or industry jargon can be fusing and
Closing Salute and Signature
The concluding remarks and signature are the final part of the format for foreign trade English letters, representing the professional competence and politeness level of the writer.
Basic Principles of Foreign Trade English Response
Correct Terminology
Clear Structure
Policy Language
Proofreading
Using the correct terms and phrases specific to the field of international trade is essential to communicate effectively
04
Writing Skills for Foreign Trade English Response
02
The active voice is more direct and consistent, making it
easier for the reader to understand the message
Average jargon or technical language
03
Technical language or industry jargon can be fusing and
Closing Salute and Signature
The concluding remarks and signature are the final part of the format for foreign trade English letters, representing the professional competence and politeness level of the writer.
Basic Principles of Foreign Trade English Response
Correct Terminology
Clear Structure
Policy Language
Proofreading
Using the correct terms and phrases specific to the field of international trade is essential to communicate effectively
国际商务英语函电课件
Text study
• This company is one of the largest carpets importers in San Francisco. We sincerely hope to establish business relations with your company so as to promote trade between our two countries. • We are enclosing an enquiry sheet No. 2341 and looking forward to receiving your quotation soon, CIF San Francisco inclusive of our 5% commission. While quoting, please state the earliest shipment and quantity available at present. • If your quality is good and the price is in line with the market at our end, we’re ready to conclude substantial business with you .
Exercise IV
Dear Mr. Yu,
Thank you for your enquiry of January 9 for our knitted garments. As requested, we are sending you our catalogues and price lists under separate cover for your reference. I’m sure you will be satisfied with the excellent quality of our products.
• This company is one of the largest carpets importers in San Francisco. We sincerely hope to establish business relations with your company so as to promote trade between our two countries. • We are enclosing an enquiry sheet No. 2341 and looking forward to receiving your quotation soon, CIF San Francisco inclusive of our 5% commission. While quoting, please state the earliest shipment and quantity available at present. • If your quality is good and the price is in line with the market at our end, we’re ready to conclude substantial business with you .
Exercise IV
Dear Mr. Yu,
Thank you for your enquiry of January 9 for our knitted garments. As requested, we are sending you our catalogues and price lists under separate cover for your reference. I’m sure you will be satisfied with the excellent quality of our products.
《新编国际商务英语函电(第三版)》课件PPT：Lesson23
sailing n. 航行；启航；航程 • sailing schedule 船期 • sailing date 启航日期 • ETS （estimated time of sailing）估计启航时间 • ETD （estimated time of departure）估计离开时间 • ETA （estimated time of arrival）估计到达时间
• 如果你们急需这些商品，我们可以在五月装运。
• If you are badly in need of these goods, we can effect shipment in May.
NOTES
comply with one’s request 满足某人的要求 • = meet one’s request • = grant one’s request • We regret to say that we cannot comply with your request.
____ Shanghai on or about June 2.
A. on B. from
C. at
D. in
• 8. We wish to stress that shipment must be made _____the
prescribed time limit, as a further prolong will not be
C. for
D. to
• 5. We regret the delayed delivery and the ____inconvenience .
A./
B. cause C. caused D. causing
1
2
3
4
• 6. _____our customers now urgently need the goods, we must
• 如果你们急需这些商品，我们可以在五月装运。
• If you are badly in need of these goods, we can effect shipment in May.
NOTES
comply with one’s request 满足某人的要求 • = meet one’s request • = grant one’s request • We regret to say that we cannot comply with your request.
____ Shanghai on or about June 2.
A. on B. from
C. at
D. in
• 8. We wish to stress that shipment must be made _____the
prescribed time limit, as a further prolong will not be
C. for
D. to
• 5. We regret the delayed delivery and the ____inconvenience .
A./
B. cause C. caused D. causing
1
2
3
4
• 6. _____our customers now urgently need the goods, we must
商务英语函电课件Unit10ComplaintClaimandSettlement
them.
Introduction to Complaints and Claims
Claim refers to that in international trade, one party breaks the contract and causes losses or
damages to the other party directly or indirectly, the injured party may ask for compensation for the
Unit 10 Complaint, Claim and Settlement
BUSINESS LETTER WRITING
Ⅰ Role-play
Task C Knowing about Basic Knowledge
After finding out the commercial terms from the above dialogue, try to give explanations to your partners about
Unit 10 Complaint, Claim and Settlement
BUSINESS LETTER WRITING
Ⅰ Role-play
译 Task A Situational Communication
A:The case is too serious to be overlooked! We are in urgent need of the goods for this selling season. Under such a situation, our project will surely be delayed. B:We convey our sincere apologies to you and will try our best to make up for your loss. I’ll cable our home office and ask them to dispatch the replacements. You can rest assured that your project won’t be delayed. A:Good! B:I do hope this unpleasant incident will not affect our business in the future. As for the belated goods, we’d like to have them sent to your company. A:We appreciate your positive action towards this affair.
高教社2023国际商务英语函电教学课件chapter 4
We are also enclosing our latest catalogue for your reference.
Yours sincerely
Dear Mr. Smith:
We have learnt from the Bank of China, Shanghai Branch that you are one of the leading importers of canned foodstuffs. We wish to inform you that we specialize in this line, and shall be pleased to enter into direct trade relations with you.
You can also find our latest catalogue as attached. These items are newly developed models in UK market, which enjoys good popularity in your market. Please contact us for future information. Looking forward to proceed for future business relationship.
• Build your own website • B2B platform • Ground promotion • Search engines：Google、Yahoo、Yandex • Trade directory or list • Attending a trade show • Social media platforms: Facebook, LinkedIn, Twitter, Instagram
Yours sincerely
Dear Mr. Smith:
We have learnt from the Bank of China, Shanghai Branch that you are one of the leading importers of canned foodstuffs. We wish to inform you that we specialize in this line, and shall be pleased to enter into direct trade relations with you.
You can also find our latest catalogue as attached. These items are newly developed models in UK market, which enjoys good popularity in your market. Please contact us for future information. Looking forward to proceed for future business relationship.
• Build your own website • B2B platform • Ground promotion • Search engines：Google、Yahoo、Yandex • Trade directory or list • Attending a trade show • Social media platforms: Facebook, LinkedIn, Twitter, Instagram
国际商务函电课件(7个ppt)(英文版)5
To go over the terms and conditions of the contract;
There are still a fair few points left over to clear up;
To close the bargain;
to reinspect the cargo on its arrival;
Provisional rules暂行条例, eg. according to the ～ of procedure promulgated by the Arbitration Committee of CCPIT;
International prestige; Umpire 首席仲裁员
losing party. （3）争议应提交双方选定的仲裁员进行仲裁。 The dispute shall be submitted for arbitration by a mutually nominated arbitrator.
(4) 恐怕我们在仲裁地点和仲裁机构方 面有不同的意见。
I’m afraid that we’ll have different opinions of the location for arbitration and arbitration organization.
Part Three Unit 9 Signing a Contract
Besides the main terms we have discussed from lesson 1 to 7, there are some other terms will be negotiated.
One is usually the inspection clause and the other is arbitration, esp. on purpose of handling with a claim.
There are still a fair few points left over to clear up;
To close the bargain;
to reinspect the cargo on its arrival;
Provisional rules暂行条例, eg. according to the ～ of procedure promulgated by the Arbitration Committee of CCPIT;
International prestige; Umpire 首席仲裁员
losing party. （3）争议应提交双方选定的仲裁员进行仲裁。 The dispute shall be submitted for arbitration by a mutually nominated arbitrator.
(4) 恐怕我们在仲裁地点和仲裁机构方 面有不同的意见。
I’m afraid that we’ll have different opinions of the location for arbitration and arbitration organization.
Part Three Unit 9 Signing a Contract
Besides the main terms we have discussed from lesson 1 to 7, there are some other terms will be negotiated.
One is usually the inspection clause and the other is arbitration, esp. on purpose of handling with a claim.
高教社2023国际商务英语函电教学课件chapter 5
Dear Sirs
We have received a letter from the Auto Engineering Co., Ltd. in Nigeria, expressing their desire to enter into business relation with us on condition that we allow them a standing credit of USD50, 000 to start business. As stated in their letter, their reference is the National Bank of Nigeria, Ibadan.
future.
We hope you will agree to allow us open account facilities with, say, quarterly settlements. This arrangement would save us the inconvenience of making separate payments on Invoice.
We should be very pleased if you would assist us in this respect, and we can assure you that any information you may give us will be treated as confidencial.
information request Promising
Yours sincerelyYours sincerely
Replies to Credit Requests
• replies
国际商务函电课件(7个ppt)(英文版)2
Chasing prog Sirs,
We refer to the L/C No.xx covering 500 dozen track suits. We wish to remind you that we have had no news from you about shipment of the goods.
Please accept my apology for the delay which has been caused by the unavailability of shipping space from Bombay to London.
The matter was, however, in hand and your consignment was shipped yesterday on board s.s. Pandit which is sailing directly to London. I enclose one set of shipping documents comprising:
----Invoice No.xx in triplicate;
----Packing list No.xx in duplicate;
----Insurance certificate No. xx
While we are confident that the goods will meet your satisfaction, we nevertheless welcome any of your comments and suggestions as to their quality, appearance and market reception.
《国际商务英语函电》课件-unit 1 信函写作1
参考编号在缩行式打印的信函中常放在低于信头一至两 格处，与写信日期同行；在齐头式打印的信函中常臵于 写信日期之上，也可臵于左下角低于署名两行处。
2013-7-26 11
Your ref. : 345SCB/bxc Our ref. : 532ZXY/mzs 注1. 345 为存档编号， SCB为署名人首写字母， bxc为打字员姓名首写字母。 注2. 532 为存档编号，ZXY 为署名人首写字母， mzs 为打字员姓名首写字母。 3）Date (日期) 每封信必须标明日期，日期常写在信头下方2行 处，一般臵于信笺的右上角，但当信函采用全 齐头式时则臵于左上角。
Complimentary Close, Signature
2013-7-26 8
The Structure and Layout of a Letter
1. The Structure of a Letter 英文书信通常有7个部分组成，即信头、日 期、封内地址、称呼、正文、结尾敬语以及 签名。除此之外。还有一些需根据实际需要 而增加的部分，例如参考标号、经办人姓名、 事由标题、认辨记号、附件、抄送以及附言 等，这些部分可能出现在不同类型的信函中。
lesson one basics of business letters
商务信函基础
2013-7-26 1
Learning Objectives
After studying the lesson, you should be able to Know principles of business-letter writing Know parts of a business letter Learn the styles of a business letter Learn some general tips of writing a business letter by studying sample letters
2013-7-26 11
Your ref. : 345SCB/bxc Our ref. : 532ZXY/mzs 注1. 345 为存档编号， SCB为署名人首写字母， bxc为打字员姓名首写字母。 注2. 532 为存档编号，ZXY 为署名人首写字母， mzs 为打字员姓名首写字母。 3）Date (日期) 每封信必须标明日期，日期常写在信头下方2行 处，一般臵于信笺的右上角，但当信函采用全 齐头式时则臵于左上角。
Complimentary Close, Signature
2013-7-26 8
The Structure and Layout of a Letter
1. The Structure of a Letter 英文书信通常有7个部分组成，即信头、日 期、封内地址、称呼、正文、结尾敬语以及 签名。除此之外。还有一些需根据实际需要 而增加的部分，例如参考标号、经办人姓名、 事由标题、认辨记号、附件、抄送以及附言 等，这些部分可能出现在不同类型的信函中。
lesson one basics of business letters
商务信函基础
2013-7-26 1
Learning Objectives
After studying the lesson, you should be able to Know principles of business-letter writing Know parts of a business letter Learn the styles of a business letter Learn some general tips of writing a business letter by studying sample letters
国际商务函电电子课件 3.2.6
3. The heavy d_____ for the goods mentioned above is familiar to you.
4. We’d like to sign a sole agency a______ with you on your electric fans for a p______ if three years. 5. We take the liberty of addressing this letter to you asking if you are interesting e_______ you export of wooden goods to our country by a_______ us agents for the sale of your products.
3. Please see to _____ that the letter of credit is established with the latest possible delay. A. them C. it A. represent C. representation B. their D. him B. representing D. representative
1. In _____ to your enquiry, we quote you as given below.
A. answering C. answered B. answer D. reply
2. The number of orders we have received last year _____ larger than ever before. A. was C. is B. were D. be
高教社2023国际商务英语函电教学课件chapter 9
Dear Mr. Brown,
This is to refer to our Sales Confirmation No. 2358 covering 10000 dozen of bath towels of Art. No. 28909
introduction about reason for writing
We have instructed our bank, the General Commercial Bank of Venezuela to open an irrevocable documentary letter of credit in your favor. The amount is USD1275.00. This credit will be confirmed soon by our bank’s correspondent in London, you are authorized to draw a 60 days’ draft on our bank against this credit for the amount of your invoice. Your draft must be accompanied by a complete set of shipping documents, consisting of :
• You should make a remittance by T/T within a week in full
settlement of your purchase of the goods contracted.
• We are sorry to say that we can’t accomm来自date you with T/T
高教社2023国际商务英语函电教学课件chapter 10
Allow me to convey my congratulations on your phenomenal success on this year’s target. Due to the recent slowdown in the economy, customer sentiments were low and sale channels were dry. In spite of all these difficulties, you are proved to be the best sales leader in the company. Your impressive achievement has made me proud and fills us with confidence and enthusiasm with the regard to the future.
Dear Max,
Congratulations on opening your own venture. Your design talent has long been recognized and won a great reputation in the field. Max’s Design Services is sure to be a success with your sharp skill and dedicated client base.
Dear Anderson,
I’d like to take this opportunity to thank you for the valuable assistance you provided me during my interview process with AMN Communications.
Dear Max,
Congratulations on opening your own venture. Your design talent has long been recognized and won a great reputation in the field. Max’s Design Services is sure to be a success with your sharp skill and dedicated client base.
Dear Anderson,
I’d like to take this opportunity to thank you for the valuable assistance you provided me during my interview process with AMN Communications.
高教社2023国际商务英语函电教学课件chapter 11
leave;
• 2. express appreciation of past experiences and/or regret at leaving; and; • 3. offer to assist with any work that you will be leaving undone or to help the person who
• 2. Continue by briefly stating your qualifications.
• 3. Showing enthusiasm, assure the employer that you are the person for the job. • 4. Conclude by requesting an interview.
Employment Correspondence
• Application letters • Follow-up letters • Testimonials • Resignation Letters
Application Letters
• A letter of application for a job is essentially a sales letter. In such a letter you are concern,
Miss Sharon Tan was employed as Shorthand Typist in this company's Sales Department when she left secretarial college in July 1999. She was promoted to my personal secretary in 2021 until she left the company in March 2021.
• 2. express appreciation of past experiences and/or regret at leaving; and; • 3. offer to assist with any work that you will be leaving undone or to help the person who
• 2. Continue by briefly stating your qualifications.
• 3. Showing enthusiasm, assure the employer that you are the person for the job. • 4. Conclude by requesting an interview.
Employment Correspondence
• Application letters • Follow-up letters • Testimonials • Resignation Letters
Application Letters
• A letter of application for a job is essentially a sales letter. In such a letter you are concern,
Miss Sharon Tan was employed as Shorthand Typist in this company's Sales Department when she left secretarial college in July 1999. She was promoted to my personal secretary in 2021 until she left the company in March 2021.
高教社2023国际商务英语函电教学课件chapter 6
Non-firm
• …, subject to our final confirmation. • …, subject to goods being unsold. • …, subject to change without notice. • This is an offer without engagement (obligation).
the buyer’s options to accept or reject or counter-offer during this
period. If the buyer accepts, then it is a contractual
. So
no reputable seller would risk his reputation by withdrawing his
month.
5. We offer you, subject to our final confirmation, the following goods: 6. Our offer is subject to prior sale. 7. Our offer is subject to your reply reaching here by August 15, Beijing time.
A satisfactory firm offers will include the followings:
• Express thanks for the enquiry • Give favorable comments on the goods needed, if possible • Give terms and conditions • Validity of the firm offer • Express hope that the offer will be accepted and assure the customer of good
• …, subject to our final confirmation. • …, subject to goods being unsold. • …, subject to change without notice. • This is an offer without engagement (obligation).
the buyer’s options to accept or reject or counter-offer during this
period. If the buyer accepts, then it is a contractual
. So
no reputable seller would risk his reputation by withdrawing his
month.
5. We offer you, subject to our final confirmation, the following goods: 6. Our offer is subject to prior sale. 7. Our offer is subject to your reply reaching here by August 15, Beijing time.
A satisfactory firm offers will include the followings:
• Express thanks for the enquiry • Give favorable comments on the goods needed, if possible • Give terms and conditions • Validity of the firm offer • Express hope that the offer will be accepted and assure the customer of good
国际商务英语函电lesson14课件
LESSON 14
敬启者： 欣悉你方决定按照我们的报盘购买1000公吨铜。七 月底一次装运。合同草案正在起草，一俟准备好， 将提交你方同意。 你可能不清楚我们经营的各种商品，现随函附上一 份我们的目录，希望这个首次订单将为我们带来更 多的业务。
Exercise V
Sales Contract
LESSON 14
5
6 7 8
conform to
have the pleasure of find a good market
confirmation
2 3 4
Exercise III
LESSON 14
1
2
3 4
We confirm having sold to you 1000 pcs of suitcases at HK$325/pc for Oct. shipment. We are regretful that Art. No. AB102 is out of stock, we can’t confirm this order. We’d like to direct your attention to the fact that the quality of our goods is superior to that of Japanese makes. The contract stipulates that L/C should reach Seller 30 days before the date of shipment.
Contract No．116 Sellers: Shanghai Universal Trading Co., Ltd. Buyers: Pakistan Trading Co., Ltd. This contract is made by and between the Buyers and the Sellers, whereby the Buyers agree to buy and the Sellers agree to sell the under mentioned commodity according to the terms and conditions stipulated below: Commodity: stainless-steel Washbasins Specifications: first grade Quantity: 200 dozen Unit Price: at US$120 per dozen CIF Karachi Total Value: US$24,000 Packing: in boxes of half dozen each, 10 doz to a carton
敬启者： 欣悉你方决定按照我们的报盘购买1000公吨铜。七 月底一次装运。合同草案正在起草，一俟准备好， 将提交你方同意。 你可能不清楚我们经营的各种商品，现随函附上一 份我们的目录，希望这个首次订单将为我们带来更 多的业务。
Exercise V
Sales Contract
LESSON 14
5
6 7 8
conform to
have the pleasure of find a good market
confirmation
2 3 4
Exercise III
LESSON 14
1
2
3 4
We confirm having sold to you 1000 pcs of suitcases at HK$325/pc for Oct. shipment. We are regretful that Art. No. AB102 is out of stock, we can’t confirm this order. We’d like to direct your attention to the fact that the quality of our goods is superior to that of Japanese makes. The contract stipulates that L/C should reach Seller 30 days before the date of shipment.
Contract No．116 Sellers: Shanghai Universal Trading Co., Ltd. Buyers: Pakistan Trading Co., Ltd. This contract is made by and between the Buyers and the Sellers, whereby the Buyers agree to buy and the Sellers agree to sell the under mentioned commodity according to the terms and conditions stipulated below: Commodity: stainless-steel Washbasins Specifications: first grade Quantity: 200 dozen Unit Price: at US$120 per dozen CIF Karachi Total Value: US$24,000 Packing: in boxes of half dozen each, 10 doz to a carton