商务英语写作unit 16
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商务英语综合教程(上册)Unit 16 Welcome to the Wired World
Unit 16 Welcome to the Wired World
Text Exercises Related Technical Terms Grammar
Unit 16 Welcome to the Wired World
Text
1 1997 may be the year for the world to catch up with a
vision of a networked future, and the results are shaking up enterprises, economies and governments around the world. Financial markets have moved off paper and onto ether waves; businesses are grabbing at newly globalized markets; and even slow-moving bureaucracies are fingering the Internet, searching for a balance between information and freedom. Starting this week in Davos, Switzerland, 1,200 of the world’s most influential businessmen and politicians---leaders who may not have known a data link from a cuff link a decade ago---will spend six days debating the shape and texture of life in the networked future. An additional journalist, dignitaries and other interested observers will be in attendance.
商务英语写作Chapter 16
How to decide the use of summary and introduction? Use a combined summary / introduction, if your readers need a brief orientation to the report and then a presentation of highlights. Use summary only, if your readers are familiar with the subject and are expecting the report. Use an introduction and a summary if a) you expect a variety of readers, only some of whom are familiar with the subject. Include a well-developed background section with a heading to indicate that this is, in fact, background. This will allow readers who do not need background on the topic to skip that information.
Conclusion This important section tells what the findings mean, particularly in terms of solving the original problem. You may intermix conclusions with the analysis of the findings—instead of presenting the conclusions separately or you may place the conclusions before the body so that busy readers can examine the significant information immediately. Still, you may also combine the conclusions and recommendations.
商务英语听说(第二版)Unit 16 Complaints and Claims
Part C – Conversation
A Claim
Listen to the conversation and complete the following exercises.
Part C – Conversation
Section A Choose the best answer to each of the following questions.
A. 5% of them.
B. 10% of them.
C. 15% of them.
D. 20% of them.
3. Which grade did the buyer order?
A. First grade.
B. Second grade.
C. Third grade.
D. Not mentioned.
( T ) 1. Complaints may be made to the exporter, importer, insurance company or shipping company.
( F ) 2. The party suffering the loss must lodge a claim for compensation.
B. Sell them off.
C. Reject the goods.
D. Not mentioned.
5. Who is responsible for the mistake?
1. What article is the conversation about?
A. Electronic goods.
B. Food.
C. Soybeans.
D. Bicycles.
初级商务英语听说 unit 16Business Culture
1. 2. 3.
4.
Starting-up General Discussions on Business Cultures Specific Discussions in the Work Place Spotlighting Business Dining Etiquette
1Starting
3Specific Discussions in the Work Place
In the US the date is written as 3/25/11. It is read as “March 25th 2011”. In the UK the same date is written as 25/3/11 and is read as “the 25th of March 2011”. This simple example just illustrates how important it is for you to be aware of the different rules/customs in the work place of your client’s country/region.
Unit 16
Business Culture
In this unit we will talk about
business cultures in different countries/regions specific business rules/customs basic business dining etiquette
B Listen to the second part of the interview. Try to get as much information as possible and then match the persons in Column A with the deeds in Column B.
商务英语写作课件 Unit 16 Job Application Letter and Resume
I
expect to receive a Bachelor of Science degree in Engineering from London University in June and I will have completed the Computer Systems Engineering Program. Since September 2000, I have been participating, through the University, in the Professional Training Program at Computer Systems.
My
practical experience as… gave me… 我在…方面的实际经验给我…
I’m
… that I can perform/do the job well 我自信能胜任这份工作 please consider my….请考虑我的要求
Activity 5
1223 Hampton Boulevard Lowell, MA 01854 Mar 15, 2005 Ms. Diane C. Strand, Manager of Human Resources Atlantic Coast Industries, Inc 2900 Commonwealth Avenue Boston, MA 02135 Yours sincerely Lisa Watson Enclosure: Resume
telephone
subjects address school personality position
Activity 2
sales;
当代商务英语综合教程1 Unit 16 The Midnight Visitor
raise the devil with the management this time; I am angry,” he said
grimly.“This is the second time in a month that somebody has gotten
into my room off that confounded balcony!” Fowler's eyes went to the
14
Text A The Midnight Visitor
Passage
19
“What will you do now, Max?” Ausable asked. “If I do not answer
the door, they will enter anyway. The door is unlocked. And they will not
Passage
3
“You are disappointed,” Ausable said wheezily over his shoulder.
“You were told that I was a secret agent, a spy, dealing in espionage and
danger. You thought I would have mysterious figures in the night, the crack
What is that? Who is at the door?”
17
Fowler jumped at the sudden knocking at the door. Ausable just
smiled, “That will be the police,” he said. “I thought that such an
商务英语写作实务课件Unit 16
10. Which of the following applies to you? My teachers underline / circle all of my errors. My teachers underline / circle some of my errors. My teachers do not underline / circle any of my errors.
3. How many times do you go to restaurant a week? □ 1 □ 2 □ 3 □4 or 5
4. How many will you expense on your food a month? □ less than300 □ 300-500 □ 500-800 □ more than 8000
Section Two Sarvey on the Canteen Service
As many students complain about the food and service in our canteen, this questionnaire aims to find out the reasons and improve the service. Please tick
the answer you like.
1. Which part of are you from: □ north □ east □ west □ south □overseas
2. What is your favorite flavor : □ bland □ salty □ spicy □ sweet □ don't care
Sample 3
Psychology Survey
3. How many times do you go to restaurant a week? □ 1 □ 2 □ 3 □4 or 5
4. How many will you expense on your food a month? □ less than300 □ 300-500 □ 500-800 □ more than 8000
Section Two Sarvey on the Canteen Service
As many students complain about the food and service in our canteen, this questionnaire aims to find out the reasons and improve the service. Please tick
the answer you like.
1. Which part of are you from: □ north □ east □ west □ south □overseas
2. What is your favorite flavor : □ bland □ salty □ spicy □ sweet □ don't care
Sample 3
Psychology Survey
商务英语听说unit 16
regarding exception set up preang（Z） is discussing the payment issue with his business partner（A）. Z: Is there any particular payment terms in this deal? A: Yes, we would prefer a payment of D/P. Z: Normally we do not provide such payment terms in this deal. Regarding our long business partnership, I would like to make an exception for you. A: That would be great. Z: Since we have provided such favorable payment terms for you, I think it would be better for us to set up a business link between us. Then we can deal with more large scale orders. A: You are right. We appreciate all your payment terms. There is one thing I want to know. Do you provide cash discount? Z: Yes, there would be a 1% discount for immediate payment. A: That is generous. We would prefer that. Z: You are welcome.
商务英语应用文写作 Unit_16
wrong quality of the ordered goods
• Ex. The buyer complains that the goods were defective before shipment.
• Ex. The material seems to be too loosely woven and is inclined to pull out of shape. By separate mail we have sent you a cutting from this material, also one from cloth of an early consignment, so that you can compare the two and see the difference in texture.
• Ex. If the goods are not shipped in June, we shall be compelled to purchase elsewhere and may have to countermand our order.
• Ex. For some time past we have been urging you for an immediate dispatch of these goods, and unless this order is already on the way, it will arrive too late for the season, and so be of no use to us.
9) The delivered goods being damaged
• Ex. According to the Surveyor’s Report, the damage was due to handling rough during transit.
• Ex. The buyer complains that the goods were defective before shipment.
• Ex. The material seems to be too loosely woven and is inclined to pull out of shape. By separate mail we have sent you a cutting from this material, also one from cloth of an early consignment, so that you can compare the two and see the difference in texture.
• Ex. If the goods are not shipped in June, we shall be compelled to purchase elsewhere and may have to countermand our order.
• Ex. For some time past we have been urging you for an immediate dispatch of these goods, and unless this order is already on the way, it will arrive too late for the season, and so be of no use to us.
9) The delivered goods being damaged
• Ex. According to the Surveyor’s Report, the damage was due to handling rough during transit.
全方位商务英语口语Unit 16 Building Relations with All Publi
Task 6 A Persuasive Speech
Background: Most of the customers favor the idea of “green marketing” because that can help reduce pollution and protect our environment. A supermarket decides to use reusable shopping bags instead of plastic bags in order to reduce waste and pollution. They ask the customers to pay 20 cents for each plastic shopping bag if they want to use plastic bags for their groceries. Some customers are strongly against the idea and angry about paying for the bag and some even refuse to shop there. How to solve the problem?
A businessman from Chicago, the United States has ordered $2,000 worth of children’s toys from your company. But he is not satisfied with the packing, the delayed delivery and inferior quality. He refused to accept them. You negotiate with him and finally refuse or entertain the claims.
商务英语 unit 16---J.YY
2016-4-27
J.YY
find 发现 unexpected problems 意想不到的问题 just like 就像.....一样 bunker沙坑 “沙坑”是指由去除草皮和泥土而代之以沙或
沙状物并经过整备而多呈凹状的地域构成的障碍区。
of course 当然 in both business and golf 在生意和高尔夫上
• 2016-4-27 psychological theJo.YrYy 心理学理论
Words and expressions
• a typical business presentation 典型的业务演示 • except for除了
• a large number of 大量的 • executive 经理 young executive年轻经理 • expert 专家 • the art of ... ...的艺术 • make good impression on 给...留下好印象 • on the golf course 在高尔夫球场上
• boring 无聊的 • demanding 要求高的 • exciting 令人兴奋的 • fast 速度的 • fun 有趣的
• serious 严肃的 • skilled 需要技能的 • slow 缓慢的 • relaxing 放松的
2016-4-27
J.YY
Words and expressions
• around 大约 • bankers 银行家 • improve one's performance 提高某人的• OHT (ocular hypertensive) 高眼压的
•
眼压：眼压就是眼球内部的压力
商务英语口译教程 龚龙生Unit16 Chinese-English Interpretation 答案
Unit 161.在公关领域，你们要与记者建立一种长期的关系，因为你们经常与他们合作，而相互信任是必不可少的。
In PR you have to build long term relationships with journalists because you work with them on a regular basis and trust is absolutely essential.2.你们的公司刚成立，我想您不希望有任何负面宣传吧。
Your company is just getting started, and I don’t think you want any negative publicity.3.我们的目标是准确树立与公司、公司品牌以及公司理念有关的形象。
Our objective is to give an accurate picture of the company, its brand and what it believes in.4.我的职责是应对报界、报社和电台。
也负责与公众以及英国经销商的沟通。
It’s responsible for dealing with the press, television and radio, as well as communications with the public and personnel in our UK dealerships.5.散发广告传单、分发宣传手册或者发布新闻稿件都有助于建立公司形象。
To distribute flyers, pass out brochures or issue press releases will help to create a company image.6.对我们公司而言，公共关系是我们促销计划中成长最快的元素。
For our company, public relations is the fastest growing element of the promotional mix.7.我们公司把公共关系和主流报纸中的广告结合起来Our company integrated its PR effort with an ad that can in major newspapers.8.我会给报纸、杂志、电台和电视台的联络人打电话，通知他们关于这个招待会的消息。
全方位商务英语口语(第三版)Unit (16)
Task 1 A Survey
Work in groups of 4−5. Look at the following examples of how different public relations tools are used to help create publicity. Match each example with the corresponding tool that is used.
a) Walmart has opened environmentally friendly stores to appeal to consumers’ desire to save the environment. b) Computer games marketer distributed early versions of its games free over the Internet. c) BMW of North America sponsored an instructional driving and educational tour in six major U.S. cities as a way to increase sales more cost efficiently than traditional advertising. d) During 1997 Super Bowl the employees distributed the Packers boxes to on-site television news crews. As a result, sportscasters displayed the Wheaties box on the Fox network as well as on CNN and countless local stations. e) McDonald’s no longer uses styrofoam cartons to package their burgers in an effort to decrease waste in landfills. f) Chysler’s Jeep division sponsors an annual Camp Jeep event in Vail, Colorado, where more than six thousand Jeep owners and their families convene for a three-day festival.
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① Sales Contract ② Contract No: EA0702 ③ Date: January 20th, 2007 ④ Sellers: Plum Greek Group ⑤ Buyers: Beijing Fortune Building Company ⑥ This contract is made out by and between the Buyers and Sellers, whereby the Buyers agree to buy and the Sellers agree to sell the plywood according to the terms and conditions set forth as follows: ⑦ Commodity: plywood
Claims: In case of both the quantity and quality discrepancy, claim shall be made by the Buyers within one month after the receipt of the goods at the warehouse of the Buyers. It is understood that the Sellers are not responsible for any damage to the goods caused by the shipping company. Force Majeure: If it is the Force Majeure that causes the failure of delivery within the time stipulated in the contract, the Sellers shall not be responsible. The Sellers shall notify the Buyers by cable or fax within two days of the occurrence of the Force Majeure and send by registered airmail to the Buyers a certificate issued by the relevant authority.
Business Situation
Beijing Fortune Building Company is buying plywood from Plum Greek Group and the following sales contract is signed between them.
Sample
Structure Analsis and Introduction
The structure of the sample above is as follows: 1. Headline Indicate the nature of the contract 2. Contract No. 3. Date 4. Sellers 5. Buyers 6. Purpose of drafting the contract 7. Name பைடு நூலகம்f the commodity
15. Documents required Usually the documents are required for the opening and negotiation of L/C. They may include: commercial invoice; certificate of origin; certificate of quality; inspection certificate and related shipping and insurance documents; 16. Claims 17. Force Majeure 18. Arbitrate Clauses 19. Remarks Stipulate the valid language, governing law, validity and other matters of the contract. 20. Signatures and seals of the two parties
Task Two:
After finishing Task one, you are to do a group work—find out how many parts a sales contract should include and what are they. Then check your findings with your teacher.
Terms of Shipment: Within 10 days after receipt of L/C, allowing transshipment and partial shipments. Port of Loading: Oakland Port of Destination: Yantian, Shenzhen Insurance: To be covered by the Buyer for 110% of the invoice value against All Risks. Documents required: 1. Commercial Invoice in duplicate; 2. Certificate of Origin; 3. Certificate of Quality; 4. Packing List
Writing Techniques
In drafting a contract, you should take the following techniques into consideration: (1) The language of contract should be very formal; (2) The responsibilities and obligations of both parties should be stipulated clearly and completely to avoid any possible disputes; (3) The provisions in a contract should be compatible with the established and authorized trade laws; (4) The main clauses in the contract listed above vary according to different situations in different contracts; (5) Some general clauses are applicable to most of the contracts. Sometimes they can be preprinted on a contract, such as Claim, Force Majeure and arbitration.
Lead-in
After the acceptance of an order, a sales contract or confirmation will be drafted and signed by both parties to conclude the deal. “The sales contract is ready. We will make delivery as soon as you sign it.”
Presentation
Usually, for a small transaction, an acceptance letter for an order will be taken as evidence of a deal. However, for a big transaction, a sales contract signed by both parties will be needed. The purpose is to stipulate the rights and obligations of the contracting parties and protect them as much as possible.
Task One:
Work in pairs and have a discussion to find out some useful words and phrases for drafting a sales contract. Just try your best and then exchange your findings with other pairs in your class.
Unit 16 Sales Contact
Learning Objectives By the end of this unit you should be able to have a good command of the form and structure of sales contracts; use Writing Techniques in this unit comfortably in your Business English Writing; practise making a sales contract by using some related words; acquire the ability to draft sales contracts with the help of dictionaries and the Internet.
8. Description or specification of the commodity 9. Quantity 10. Price Indicate the type of price and include both unit price and total price. 11. Packing 12. Terms of Payment 13. Terms of Shipment Including shipping time, port of loading, port of destination and other shipping requirements. 14. Insurance Show the types of insurance covered in the contract and the party who will effect the insurance.
Claims: In case of both the quantity and quality discrepancy, claim shall be made by the Buyers within one month after the receipt of the goods at the warehouse of the Buyers. It is understood that the Sellers are not responsible for any damage to the goods caused by the shipping company. Force Majeure: If it is the Force Majeure that causes the failure of delivery within the time stipulated in the contract, the Sellers shall not be responsible. The Sellers shall notify the Buyers by cable or fax within two days of the occurrence of the Force Majeure and send by registered airmail to the Buyers a certificate issued by the relevant authority.
Business Situation
Beijing Fortune Building Company is buying plywood from Plum Greek Group and the following sales contract is signed between them.
Sample
Structure Analsis and Introduction
The structure of the sample above is as follows: 1. Headline Indicate the nature of the contract 2. Contract No. 3. Date 4. Sellers 5. Buyers 6. Purpose of drafting the contract 7. Name பைடு நூலகம்f the commodity
15. Documents required Usually the documents are required for the opening and negotiation of L/C. They may include: commercial invoice; certificate of origin; certificate of quality; inspection certificate and related shipping and insurance documents; 16. Claims 17. Force Majeure 18. Arbitrate Clauses 19. Remarks Stipulate the valid language, governing law, validity and other matters of the contract. 20. Signatures and seals of the two parties
Task Two:
After finishing Task one, you are to do a group work—find out how many parts a sales contract should include and what are they. Then check your findings with your teacher.
Terms of Shipment: Within 10 days after receipt of L/C, allowing transshipment and partial shipments. Port of Loading: Oakland Port of Destination: Yantian, Shenzhen Insurance: To be covered by the Buyer for 110% of the invoice value against All Risks. Documents required: 1. Commercial Invoice in duplicate; 2. Certificate of Origin; 3. Certificate of Quality; 4. Packing List
Writing Techniques
In drafting a contract, you should take the following techniques into consideration: (1) The language of contract should be very formal; (2) The responsibilities and obligations of both parties should be stipulated clearly and completely to avoid any possible disputes; (3) The provisions in a contract should be compatible with the established and authorized trade laws; (4) The main clauses in the contract listed above vary according to different situations in different contracts; (5) Some general clauses are applicable to most of the contracts. Sometimes they can be preprinted on a contract, such as Claim, Force Majeure and arbitration.
Lead-in
After the acceptance of an order, a sales contract or confirmation will be drafted and signed by both parties to conclude the deal. “The sales contract is ready. We will make delivery as soon as you sign it.”
Presentation
Usually, for a small transaction, an acceptance letter for an order will be taken as evidence of a deal. However, for a big transaction, a sales contract signed by both parties will be needed. The purpose is to stipulate the rights and obligations of the contracting parties and protect them as much as possible.
Task One:
Work in pairs and have a discussion to find out some useful words and phrases for drafting a sales contract. Just try your best and then exchange your findings with other pairs in your class.
Unit 16 Sales Contact
Learning Objectives By the end of this unit you should be able to have a good command of the form and structure of sales contracts; use Writing Techniques in this unit comfortably in your Business English Writing; practise making a sales contract by using some related words; acquire the ability to draft sales contracts with the help of dictionaries and the Internet.
8. Description or specification of the commodity 9. Quantity 10. Price Indicate the type of price and include both unit price and total price. 11. Packing 12. Terms of Payment 13. Terms of Shipment Including shipping time, port of loading, port of destination and other shipping requirements. 14. Insurance Show the types of insurance covered in the contract and the party who will effect the insurance.