如何提高员工个人eq觉察力(How to improve personal EQ awareness)

如何提高员工个人eq觉察力（How to improve personal EQawareness）First, how to improve the personal EQ awareness of the employees (Part I)IntroductionWhat is emotion?emotional awarenessEmotional originEmotional autonomyIntroductionEQ is the abbreviation of Emotion Quotient (emotional quotient), which refers to the ability of individuals to deal with various emotions. Each person has his own emotional quotient. A person has to have EQ, career will grow; if a person's EQ is not high, it will affect their attitude, it is impossible to work as a self development platform. Everyone assumes that a EQ in the enterprise is not high, every day is very bad to bend the brows, then, the attitude towards work, the performance of enterprises will not be able to increase performance, it is not, it is difficult to obtain the development of enterprises. Therefore, EQ is very important for the growth and development of individuals and teams. To improve EQ, youfirst need to learn to adjust your personal EQ awareness.What is emotion?Emotion is a person's inner feelings and reactions, joy, joy, optimism, positive, anger, sadness, depression, frustration, disappointment, jealousy, calmness, nervousness, etc. all of these are emotions. Experts found that in all emotions, negative emotions are often greater than positive emotions, and negative emotions are far more than positive emotions, which, as the saying goes, "happiness is always short-lived."". In a team, in fact, many people are accustomed to negative thinking, they are not malicious, not deliberately to hurt others, just accustomed to relatively low-key way of thinking, love what to think, but this way of thinking is to transfer and expand, led a team of negative emotions than positive emotions.To be able to regulate and control their emotions, to grasp their own inner feelings, to respond to their innerfeelings and, when the feelings and reactions to a certain extent, there will be something to look forward to. For example, if you love someone, you will become verysensitive to it, and you will expect much of it. If you sometimes have very interesting, very real, very practical feelings will be reflected unconsciously in emotion, and this reaction is very sensitive to feel, this is thepeople's awareness.Everyone has different reactions to different things. Forexample, when someone stepped on someone's foot, someone who stepped on it might ask him fiercely, "why do you step on me?" What's wrong with you?" But a man who is stepped on may smile in good faith. He does not seem to put it in his heart, but does not react to his true feelings. So, some people are accustomed to express their feelings quickly, and some people are accustomed to conceal their feelings. Therefore, everyone needs to know something about this instinct and habit of human beings so as to confirm their feelings through this perception.emotional awarenessEveryone has a variety of feelings, but some people's feelings are not very clear, so there is no way to make the right sense.[case]A gentleman drove the car one day, "hush hush" whistled, and just another car on a narrow path in the countryside. The other side is a miss, in the two car intersection, Miss rolled down the window, with a smile, said: "pig, pig", the gentleman would like: "you dare to call me a pig!"!" Then roll down the window and shout to each other, "sow!"!"After shouting, I was so happy that I thought, "well, I won."." Then continue driving his car, the result did not expect to go a little way forward, there is really a pig lying on the roadside blocking his way. When the young lady called "pig", she was told to have a pig in front of him. She should have said, "this gentleman, please pay moreattention."! There is a pig in front, please be careful!" But she had no time to speak. She rolled down the window and shouted "pig" with a smile. As a result, the man thought he was cursing himself. He was not aware of the kindness of the other.Comment：The above case description,A person's perception of other people's feelings may not be in place, and even their own feelings may be perceived to be out of place. Therefore, if you have more awareness, you can better appreciate the kindness of others. As in the case of the gentleman, if he can think of each other's words, there must be a deep meaning, even if not immediately think of a pig in front of him, he may also lower the speed, pay attention to the situation ahead.In life and in work, everyone must always feel the feelings of oneself and others. Only when one has a keen sense of perception can one know how to adjust one's emotions.[case]One employee was very timid with his boss. Although the boss was kind and enthusiastic, the employee was nervous every time he went to see him. Through psychological analysis, I know that when the staff was young, his father was very strict with him, so he always felt a nervous feeling to people over the age of 40. Figuring out why, thepsychologist suggested that the employee go home and try to improve his relationship with his father and make him feel better, and his shyness about his boss naturally disappeared.Although feelings are everywhere and can be understood and perceived in most cases, this understanding and awareness are often not in place. Only through further experience can everyone find deeper meanings in common sense. Constant exercise of this awareness can lay the foundation for the promotion of EQ.Perhaps many people are very negligent about life, andtheir daily trivial affairs, because they are accustomed to the neglect of the experience, and also not used to observe. But understanding and improving yourself is very important and necessary. Because a person to make yourself happy, allow yourself to enter the working state, to get along with the director, to make their own home business, all of these activities is the premise of emotional awareness.Of course, emotional awareness alone is not enough. Good awareness requires concerted action to make itself grow faster. A person who is eager to grow must be good at perceiving the emotions of himself and others, and responding appropriately to these emotions. Not only through constant self-regulation, so that their emotions have been in the right direction, but also through the guidance, so that other people's emotions are also movingin a good direction. In this way, things can go smoothly.So, as the saying goes, "good moods lead to good weather, bad moods lead to bad weather."."In order to keep your emotions moving in a positive way, you can always make a self suggestion. For example, often say to yourself, "great!"! Nobody else touched me, but I ran into it! "I have room for growth," I said. It is also implied that bad things include good ones, such as "goodfor evil, bad for good"". Only through constant self suggestion, self affirmation and self motivation can one be able to remain calm in the face of setbacks.Sudden troubles in life are always annoying. No matter what the parties are feeling, whether they are angry or happy, they should be dealt with. So instead of allowing yourself to deal with things with anger, it's better to deal with the problem calmly. If you can feel this yourself and adjust yourself in a suggestive way, then the same problem will have different ways of dealing with it. "The Bible says" no good idea "in bad weather, when the attitude is not good, the choice is often narrow and selfish; good attitude adjustment, the choice may be very broad, it can be done" three steps back into the five step".To practice your awareness, can start from every little effort to find, at any time, at any time at any time self suggestion, smiling. For example, every day when you get home, don't always think "exhausted today, today is a bad day", you have to remind yourself that "today, there are so many gains, and now mature again"; others accused themselves,Think of "thank you" for reminding me". Always feel how you feel and adjust your feelings at any time. Express this good emotion, strengthen and affirm your progress so that you can grow faster. Of course, will also encounter emotional expression is not appropriate, it may be in the heart of the good side to think about.[case]If your performance isn't as good as your supervisor's expectations, learn to say "great" to yourself, but ifyou're saying "great" to your supervisor, it's bound to be a misunderstanding. At this time, not to his face, but his thought "great, others do not meet director so valued him, others have not encountered this problem, I actually met, I have much work experience". With this idea, in accordance with the "from the heart" view, the face will have a warm smile born. In the eyes of others, this is the face of setbacks never give up faith, is facing the good attitude of frustration, so this suggestion is very useful and necessary.Emotional originTo be aware of what your emotions are, you need to know the origin of your emotions, that is, the root of the emotions.[case]Parents often say to their children, "I'm busy and I don'thave time. You do it yourself. How come you're so annoying?"" Although some parents love their children, but due to various reasons, often to kill children with "busy" and so on, it will make children think parents do not want to spend time with them, and then let the children think that parents do not love them, so that children with this kind of emotional growth. These negative factors continue to accumulate, children will ignore the love of their parents, it may occur character distortion, always in the dark corner of the world, in tears and setbacks grow up, with a misunderstanding grew up. After such an adult, the child will show the fear of something unintentionally or unintentionally.In fact, parents always love their children, but parents due to various reasons may ignore the expression of love children, will choose the wrong way inadvertently, if the parents said: "baby, obedient, while parents busy to play with you" to communicate through words of affirmation, positive emotions more than negative emotions, you can the children's emotional world is always sunny, is healthy and upward.Comment：In the above analysis, the parents of their children's emotional expression is their children's "emotional origin", that is, cause children to produce some kind of emotion.Second, how to improve the personal EQ awareness ofemployees (below)A healthy and upward emotional origin can produce healthy upward optimism; and if you cultivate feelings with a dark and pessimistic origin, you can only produce gloomy and pessimistic emotions.[case]If you are in a flat, the leader faces and says to the staff, "Xiao Zhang, why don't you know how serious your mistakes are?"!" Such an emotional origin is bound to cause employees to feel depressed, depressed, lost confidence in the next job, will inevitably lead to the next step of work mistakes, more, the outcome worse. However, if the leadership can be a benign countenance and said: "Zhang, I see you have tried, but I think you can do a little better, you must have this confidence!" The origin of positive emotional guide employees have a more positive and optimistic mood, but the result of error trapping, perfect.Their first feelings of things tend to form "emotional origin"".[case]The first time I see a person, I think this person is very dirty, very bad impression, but do not understand that this is due to some reason, and later, whenever you encounter this person, a bad first impression will always be about their own judgment. Again, a certain thing, its developmentis not consistent with the usual, and even contrary totheir expectations, their emotional origin, there will always be an awkward component. And，If these components cannot be handled in a timely manner, with the accumulation of the development of things, like the butterfly effect (the butterfly effect refers to the flow generated by a butterfly flapping its wings in South America to North America will be the formation of a large Tornado), all of the factors that influence on things constantly superposition and amplification, finally chaotic effect.On the other hand, if you have a good impression of someone before you meet someone or feel very good about your first meeting, even if the person has such shortcomings, you will forgive him and pay attention to him in a positive way. If something in the process of development, he has been very good looking and ready time and hope that it will continue to improve, have a good psychological sustenance, emotional origin is positive; this feeling will unconsciously become a positive mental state, will continue to strengthen the degree of concern, you can enhance the sense of responsibility that could eventually lead to things moving in the right direction.Comment：A mature man often does not judge others by his first impressions; a thoughtful man often fails to measure things with his own or habitual thoughts. To minimize the impactof the emotional origin on people and things, this can be deliberately controlled by self. Of course, reading more books and accumulating more social experience also play an important role.[self check]Please write down what you need to improve on the emotional origin.____________________________________________________________________________________________________________________________________Emotional autonomyThe emotional origin of the ego can be regulated and controlled by learning, but the external emotional origin is not easy to handle.[case]Parental irritability, the emotional origin of the child, not necessarily due to the child's obedient and weakened. But emotion, after all, belongs to the complex emotions of human beings, which can be influenced by external factors, that is, the adjustment and transfer of emotion. If the child does not know this, because their parents upset and more rebellious, the more disappointed parents, form avicious spiral weird cycle; but if the child can deliberately avoid emotional origin pessimistic, then remind parents at the proper time, parents will be for wrongdoing self review.Similarly, in the unit, if the leader wears a face to say to the employee: "Xiao Zhang, why explain your thing not to do well, do you know how serious your mistake is?"! "And the staff is very sincere answer," thank you for reminding me "," I will do my best to correct "and so on, the leadership of the big anger will inevitably go out, for the work will be more favorable.Comment：Emotions can be adjusted, and emotions can be transferred. When work has an ambivalent feeling uncomfortable, there seems to be a negative feeling, you need to immediately make a mood adjustment and transfer to toward the positive direction adjustment toward favorable direction and transfer.Everyone in life must learn to be sure, always aware of the inside, feeling inside, emotional space inside, find self debugging place. For example, say to yourself, "I can, I can do it well, Yes, I, can."!" Through this kind of self suggestion, encouraging yourself to enlighten yourself, motivate yourself, because life is not to let yourself sink, but in their life fall, if you don't sink, life will be positive and optimistic, active up.There is a famous saying: "the speed of acceptance is directly proportional to happiness."." When you can accept anything with optimism, you will be optimistic and positive no matter what you are. That is to say, the degree of optimism determines the degree of positive, and the degree of optimism and acceptance determines the degree ofpositive happiness. Not pleased, not to have compassion, can quickly accept, can produce positive support,This feedback can be more or less a driving force for things.Everyone has emotional autonomy, and this self regulatory mechanism can be improved through learning. The mood as soon as possible from the negative to positive, and then drive the office, led everyone towards a positive thinking together, and continue to infect more people, more let happy happy, so confident to bring more confidence, let the success of promoting more success, eventually making positive emotions can be magnified strengthen. Therefore, everyone needs to have a deeper research on emotion, emotional state, their understanding of their origin, what emotions, only with this awareness, in order to know how to change, to adjust, or to improve these relations. Moreover, through self adjustment of emotion, you can guide and promote yourself and those around you, which is the first step in the promotion of self EQ.[self check]In order to analyze and understand the EQ managementsituation of the self, imagine that during an exchange, you think that employees have made irreparable mistakes, so there is a very severe criticism of employees. After the incident, employee B mentioned the employee's mistake in a casual interview, which made you understand that the last criticism of employee nail was wrong. To do this, you need to analyze and record the emotional changes in the process to better improve and improve your EQ management. Please write down your analysis:What words do you usually use in your first criticism?Harsh words: ____________________________________________General stern words:____________________________________________Soft words: ____________________________________________What kind of words are you going to use if you want to apologize to an employee?________________________________________________________________________________________Design complete conversation steps to apologize to employees.____________________________________________。