商务英语中的电话会议该怎么说,把实用句式记住了!.doc
商务英语电话对话范文
商务英语电话对话范文商务合作时，用英语来与客户进行对话，有什么范本吗?下面是店铺给大家整理的商务英语电话对话范文，供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A：您好，感谢您致电布拉德福家庭公司。
我是特蕾西，有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B：你好，我想找你们的人力资源部主任詹金思小姐通话。
A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A：稍等，我去看看她是否在办公室。
请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B：我是米尔福德保险公司的比尔伯顿，我想问一下有关下周二我们见面的事。
A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A：谢谢你，伯顿先生。
请您先等一会儿好吗?我去看看她是否在办公室。
B: No problem.B：没问题。
A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A：非常抱歉，詹金思小姐现在不在办公室。
商务英语电话沟通用语及电话沟通场景演练
商务英语电话沟通用语及电话沟通场景演练商务英语电话沟通用语及电话沟通场景演练导语：对于从事外贸商务行业的白领们来说，商务英语电话沟通是日常工作中必不可少的一个环节。
如何才能提高自己商务英语电话沟通用语的使用熟练程度。
今天就为大家整理了一些商务英语电话沟通场景演练中的常用语和对话，供大家学习。
商务英语电话说您好在接电话的.时候，可以先向对方表示问候，比如Hello、Good morning.、Good afternoon等问候语。
然后自报家门，让致电的人了解自己在和谁打电话。
常用语有：1、Mediacom Entertainment, may I help you?通信娱乐，有什么可以为您效劳的吗?2、Hello, Margaret Jameson. MayI help you?您好，我是Margaret Jameson。
有什么可以为您效劳的吗?3、Good morning. This is CT Company. May I help you?早安。
这里是CT易公司。
我能效劳吗?商务英语电话说再见在结束和对方的的电话的时候，一定要对对方的来电表示是感谢，并期望对方再次来电。
在这要注意，一定要等对方挂电话之后才能挂电话，表示对对方的尊敬。
1、Thank you for calling. Im always glad to hear from you.谢谢你来电。
我很高兴随时接到你的电话。
2、It was kind of you to call me. Call me again any time.感谢你打给我。
请随时再打电话给我。
3、Lets keep in touch, good-bye.让我们保持联络，再见。
4、A: Thanks for your help.B: Its my pleasure. Please dont hesitate to call again if I can be of any aistance. Thank you. Good bye.A:非常感谢您的帮助。
Business English-telephoning商务英语 商务电话会议 电话沟通
If you’re going on vacation - Hello, this is Marina Smith at the XYZ company. I will be on vacation from Friday, May 12 through Monday, May 22. Please leave a message, and I’ll call you back when I return. Thank you.
Taking a message for someone
- I’m sorry, I have a call on my other line. Can you please hold?
For customer service calls - All of our operators are currently busy. Please stand by for the next available operator.
- It’s been great talking with you. I’ve got a meeting now so I better run. - Thanks for calling. I’ll speak with you again soon. - I’ve got another call coming in. Good talking to you. - I better let you go. - It’s 5 o’clock already. I better let you go. - Let’s touch base on this again in a few days.
Business English
Talking on the telephone can be difficult for a couple of reasons. First of all, you can't see the you're talking to, so you can't see his or her body language and "read" his or her face. Ta the phone also requires its own special set of words and phrases. Here’s a helpful reference ch will help you speak on the telephone phone with confidence in business and personal situati hope you'll find this helpful. Now if you can only find somebody to pay for your cell phone b be all set!
商务英语电话留言对话
商务英语电话留言对话以下是小编为大家提供的商务英语电话留言对话，一起来看看吧。
A: Adrienne Lambert speaking.A：我是Adrienne Lambert。
B: Hello, Adrienne. This is George here. I've been thinking. There are three things we need to think about. Firstly, the salary structure ...B：你好，Adrienne。
我是George。
我想有三件事我们需要考虑下。
第一件是薪酬结构…A: Salary structure ...A：薪酬结构…B: Yes, we certainly need that on the agenda...B：是的，我们的确需要提上日程了…A: Oh I see, this is the agenda for…A：我知道了，这是它的日程…B: Yes, yes. Um, we should include pensions ...oh yes, but perhaps before that there's other benefits.B：是的。
我们应当包括养老金…是的，但是也许在考虑其他福利之前。
A: So are we talking about next month's HR meeting?A：那么我们在下个月的人力资源会议上讨论下吧。
B: Yes, I'd like you to circulate it before the meeting.B：好的，我想你在会前传达下信息。
A: I see. Could we go over it again?A：我明白了。
我们再仔细检查一遍好吗?Call 2 (Answerphone message)Call 2 电话答录机上的留言A: Meribel Communications. The office is not manned at the moment. If you'd like to leave your name, telephone number andany message, we'll get back to you as soon as possible. Speak clearly after the beep.A：这里是Meribel Communications公司。
商务电话礼仪英语对话
商务电话礼仪英语对话商务电话礼仪英语对话商务电话礼仪英语对话【1】A: Hello, are you Mr. Black? B: Yes, I am.A: Hello, I’m the Export sales of Nanning Native products company, my name is Amy, I'm glad to see you, Welcome to Nanning, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later. B: OK.(10 minutes to the Galaxy Hotel)A: Mr. Black, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK?B: Well, thank you.A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow mor ning, then I ‘ll take you to visit our company. B: OK.A: see you tomorrow. B: see you . (The next morning) A: Good morning, Mr. Black. B: Good morning, Amy.A: Mr. Black, Do you like sandwich ? B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together . B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainly in sales SoutheastAsia souvenirs; We have 282 staffs in total Our products are not only sold in Nanning, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Verycomplete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company. A: Well, thank you.A: Mr. Black, Or I take you to visit the the Nanning ASEAN Expo Convention Center now ?B: okay, this is my first time to Nanning, I’m going to visit the Nanning ASEAN Expo Convention Center with this opportunity .(They both went to the Convention and Exhibition Center) A: Nanning is the Green City of China, It’s the capital of Guangxi, where the ASEAN Expo was held every year in there And many Southeast Asian countries and various industry companies will exhibit at Nanni ng ,It’s a tremendous business opportunities for Nanning.B: Yes, In recent years, Nanning is developing rapidly, especially rely on ASEAN Expo, Nanning have a lot of business opportunities,It’s can drive the economic development of Guangxi Develop fast so we want to establish the long-term cooperative relationship with your company. A: I believe you are right . (They smile, the end of the tour.) (Two at the airport)B: Amy , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.A: I wish you have a pleasant journey, Remember send a message to me when you arrival in the United States. B: Well, thank you, goodbye.A: okay , I’m looking forward to your come around again. B: Goodbye. A: Goodbye.商务电话礼仪英语对话【2】(A：Jan Wise B：Receiver)A：Hello.Can I speak to Mr.Clark?B：May I have your name，Please?A：This is Jan Wise speaking.B：Hold on，please…I'm sorry，but he's on another line now.Would you care to hold?A：Well，I need to leave in a ninute.Could you take a message，Please?B：Gertainly.A：It's a little complicated… I'm Mr.Clark's former classmate.B：OK.A：I was supposed to meet Mr.Clark for lunch at 12∶30 at Ernierestaurant with a friend of us，Miss White…B：Ernie…Miss White——OK…A：But Miss White's flight arrived late，and I need to pick her upat the airport now…B：Airport——OK…A：So please tell him that the time is changed to 1∶00…B：One o'clock…A：And I hear that Miss White likes to eat Chinese food recently，so I want to meet at Beijing restaurant instead of Ernie's. Bythe way，please tell him not to book the table，I have done it al-ready.B：Beijing restaurant… Chinese food——OK，Miss Wise，I'll givehim the message.Anything else?A：That's all.Thank you for trouble taken.Good-bye.B：Good-bye关于打电话英语表达方式2(A：Jim Brown B：Receiver)A：Hello.This is Jim Brown of the Export Department.MayIspeak to Mr.Wang?B：I'm sorry，but he is out of the office right now.A：When will he be back?B：He should be back at any moment.A：I wonder if you could give Mr.Wang a message for me?B：Yes，certainly.Just a minute.I'll get a pen.(Pause)OKay，please carry on.A：There will be a very urgent meeting at three o'clock and Iwould like Mr.Wang to attend it.B：OKay，an urgent meeting…three o'clock…May I ask whatit's regarding?A：Yes.It's regarding the foreign exchange market and our salesstrategy this year.B：Shall I tell Mr.Wang to prepare any material?商务电话礼仪英语对话【3】S: Good morning, Welcome to Cafe Plus, Sir/Madam. What would you like to have?早上好，欢迎光临尚苑西餐厅。
商务英语电话对话businessenglishforphonecall
商务英语对话：与老外打电话完整对话（一）A: Stone Corp. Hi, Mary SPeaking. 隐四通公司,您好，我是Mary。
B: Hello, I ' d like to SPeak to Mr. HUnter, please.你好，我想找HUnter 先生。
A: May I ask who is calli ng, please? 请问您是哪位？B: My name is Herbert Wood of IBM COmPUter Company. 我是IBM 电脑公司的HerbertWood.A: Tha nk you, Mr. Wood. One mome nt, PIeaSe …(in to PBX) Mr. HUn ter, Mr. Wood of IBM COmPUterCompany is On the line. 谢谢，Wood 先生，请稍等。
(打内线电话) HUnter 先生，IBM电脑公司的Wood先生找您。
C: Can you find out What he Wa nts? 你可以问他有什么事吗？A: Yes, Mr. HUnter. (to caller) I ' m sorry to have kept you Waiting, Mr. Wood. Mr. HUnter is rather busy rightnow and would like to know What you WiSh to SPeak to him about.好的，HUnter先生。
(对来电者说)对不起Wood先生，让您久等了。
HUnter先生现在非常忙，他想知道你有什么事对他说。
B: Yes, I Want to buy some COmPUter SOftWare and talk about develop ing some other software. I don ' t knowWhether he is interested in that or not? 是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。
英语电话会议常用句-范本模板
常用句:1、Teleconference電話會議，一開始多半是先點名，點名英文叫做「do/take a roll call」，或是「call a roll」,也可以用「take attendance」。
例:We’re going to begin our meeting with a roll call。
(我們先點名再開始會議。
）It would be good to know who is here in terms of a quick roll call. （先點名看看誰到了.)What I'd like to do right now is take attendance to find out who is present and to let the other participants know who is on the line. （我現在先點名,讓各位知道誰在現場.）2、多半電話會議是跨國、跨洲的，點名時大部份按區域來，英文的說法是：It’s easier to go by the region.3、大家都報了名字，結果有人請假，有人遲到。
會議請假正式的說法是「an apology for absence」，也可以簡略用「an apology」。
例：An apology for absence was received from Hughes。
(Hughes說很抱歉他無法出席。
）We have an apology from John, a delay from Adam. （John抱歉他不能出席，Adam會遲到。
）4、有沒有不小心漏掉某人呢？這時候會議召集人(Moderator)會問：Is there anybody listening in that I haven't mentioned?（有沒有人到場但我沒點到名的呢？）；或是Have I missed anybody？（我漏掉誰了嗎?）5、沒被點到名的，這時可應答：Sara is on.（Sara也在。
商务英语电话对话范文
商务英语电话对话范文商务合作时，用英语来与客户进行对话，有什么范本吗?下面是给大家整理的商务英语电话对话范文，供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A：您好，感谢您致电布拉德福家庭公司。
我是特蕾西，有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B：你好，我想找你们的人力资源部主任詹金思小姐通话。
A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A：稍等，我去看看她是否在办公室。
请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B：我是米尔福德保险公司的比尔伯顿，我想问一下有关下周二我们见面的事。
A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A：谢谢你，伯顿先生。
请您先等一会儿好吗?我去看看她是否在办公室。
B: No problem.B：没问题。
A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A：非常抱歉，詹金思小姐现在不在办公室。
BEC商务口语：Telephone用语总结
BEC 商务口语：Telephone 用语总结 One thing you can do to improve your telephone skills is to learn some of the multi-word verbs that are commonly used in telephone conversations.Most of them are featured in this module.(1) Hold onmeans 'wait' – andhang onmeans 'wait' too.Be careful not to confuse hang on with hang up!Hang upmeans'finish the call by breaking the connection' – in other words:'put the phone down.'记住：hold on = hang on=waithang up=put the phone down=finish the connection(2)Another phrasal verb with the same meaning as hang up isring off. The opposite of hang up / ring off is ring up – if you ring somebody up, you make a phone call. And if youpick up the phone, (or pick the phone up) you answer a call when the phone rings.记住：hang up=ring off=finish the connectionring up = make a phone callpick up the phone=answer the phone"Hang on a second..."(3) If you are talking to a receptionist,secretary or switchboard operator, they may ask you to hang on while they put you through –put through 转接电话 means to connect your call to another telephone. With this verb, the object (you, me, him, her etc.) goesin the middle of the verb: put you through.But if you can'tget through to(contact on the phone) the person you want to talk to, you might be able toleave a messageasking themto call you back.Call backmeans to return a phone call – and if you use an object (you, me, him, her etc.), it goes in the middle of the verb: call you back.Level of formality 打电话的正式程度Another thing to think about when talking on the telephone is formality. It's important to use the right level of formality – if you are too formal, people might find it difficult to feel comfortable when they talk to you. On the other hand, if you are too informal, people might think you are rude!(1) 一些正式用语 Generally speaking, if you are talking to someone in a business context,you should use could, can, may or wouldwhen you make a request:'Could I speak to Jason Roberts, please?' 'Can I take a message?' 'Would next Wednesday be okay?'.You should also useplease and thank you or thanks very muchwhenever you ask for, or receive, help or information.(2) 一些非正式用语 It's important to show politeness by using words like would, could, please, thank you etc. But it's also okay to use some of the features of informal/spoken English - short forms, phrasal verbs and words like okay and bye - in other words - everydayEnglish!So phrases likeI'm off to a conference...,no problem,bye!andhang on a momentandI'll put you throughare perfectly acceptable,as long as the overall tone of the conversation is polite.(3) 当你不明白的时候一定要请求重复 One last tip - it's better to ask for help or clarification when you're having a telephone conversation,than to pretend you understand something that you didn't. It's perfectly acceptable to use phrases like'Could you repeat that, please?' 'Couldyou speak a little more slowly, please?' and'would you mind spelling that for me please?' Using phrases like these will help make sure that you have a successful phone call, and may save you from lots of problems later on. You could always say thatthe line's very bad today if you can't hear very well.And it's also a good idea to practise words,phrases and vocabulary before you make the call!。
商务打电话礼仪英文
(4)帮忙转分机 请 帮 我 转 分 机 211. Please connect me with extension two-one-one. 请帮我接人事部好吗? Could you put me through to the personnel department, please? (5)他在忙线中 他 现 在 正 在 接 另 一 个 电 话 .tie's on another line right now. 他正在接长途电话.有什么我可以帮您吗? He's talking a long-distance call now,what can I do for you? 抱歉.他正在打电话.Sorry. his line is busy. (6)请对方稍等一下 您能稍等一会儿吗?Could you hold a moment .please? 您能稍等一会儿吗?Can you hold on.please? 请稍等一下.他马上来接电话.Just a moment. He is on his way now. (7)现在不方便接电话 她现在有客人。She has a visitor at the moment. 他正在开会。He is in a meeting now 很抱歉，我正好要出门。可不可以稍后再打给您。 I'm sorry, but I was just on my way out. Can I get back to you later?
商务英语口语：电话沟通
商务英语口语：电话沟通作为一个商务人士，日常的口语交流是必备的工具之一，因为我们面对的大多数是都是外国人，所以这是必须的要会使用的工具哟，那么关于电话沟通的表达该怎么该怎么说?以下是小编给大家整理的关于电话沟通的商务英语口语，希望可以帮到大家1、她现在不在。
A:May I speak to Miss. Chen?可以跟陈小姐讲话吗?B:She is not in right now. she went to the gym with her friends.她现在不在，她和她的朋友去健身房了。
She is out for lunch right now.她现在外出吃午饭了。
When is a good time to catch him?什么时候可以找到他?I'm not sure when he'll be back.我不知道他何时会回来。
2、她现在没空接电话。
2、她现在没空接电话。
A: I'm trying to catch Mary, please.我想与玛丽联络。
B: She is not available at the moment.她现在没空接电话。
She is not available at the moment. She is busy now.现在没空接电话。
She is not able to take your call at the moment.正在忙。
He is busy with someone right now.她正在忙。
3、不在，他出去吃午饭了。
她现在没办法接你的电话。
A: Is Bob in?他现在正忙着会客。
B: No, he's out for lunch. May I take a message?3、不在，他出去吃午饭了。
Is there anything I can do for you?鲍勃在吗?I'm sorry, he is busy at the moment.不在，他出去吃午饭了。
商务英语Making phone calls实用技巧
Unit 1 Making Phone CallsPart I. Sample Dialogue示范对话ONEA：International Trading Company. Good morning. Can I help you? 这是国际贸易公司。
上午好。
您找谁？B：Can I speak to someone in Sales department, please?请接销售部。
A：Please hold the line. I’m sorry, the line is engaged. Will you hold? 请稍等。
对不起，占线。
您要等一会儿吗？B：Yes, I’ll hold on. 好的。
(A few minutes later.)A：The number is ringing for you now. 您的电话接通了。
B：Thank you for your help. 谢谢您。
C：Sales Department. Maria Burns is speaking. What can I do for you?销售部。
我是玛丽·伯恩兹。
有什么事可以帮忙吗？B：This is Bob Liang from Zhejiang Light Industrial Products Import and Export Corporation in Hang Zhou, China. I’m very interested in your cutting tools.Do you have branch offices in China?我是中国杭州浙江轻工业品进出口公司的鲍伯梁。
我对你们的刀具很感兴趣。
不知你们在中国有分公司吗？C：We don’t have a branch office in Hangzhou, but I can ask our sale representative in Shanghai to visit you.我们在杭州没有分公司，但是我可以让我们上海的销售代表去拜访你们。
商务英语电话会议礼仪
商务英语电话会议礼仪一、Dosettheessentialrulesforthemeetingearly.必须尽早制定会议的基本规则。
(会议组织者需要在会议开始之前，申明必须遵守的基本规则，以保证会议的有效进行)三、Dostartthemeetingabsolutelyontime.电话会议时间必须非常准时。
(这是有效电话会议的必要元素。
特别在有地区时间差的时候，参会者更要有时间概念。
)四、Dotreattheconferencecallasifyoutalktosomeonefacetofaceatame eting.把电话会议看作是面对面的沟通。
(电话会议有距离上的不便。
参会者在发言时一定要放松心情，按事先准备的内容，有条理地发表个人观点或建议。
)五、Doidentifyyourpointclearlywhenyouspeak.电话会议时一定要清楚的表明自己的观点。
(因为距离和时间的关系，参会者在表达观点时一定要简单、清楚，避免重复询问带来的不便。
)六、Doexpressyourappreciationwhenyourspeechisover.发言结束后一定要向参会者表示感谢。
(发言者陈述完观点后一定要向参会人员表示谢意。
以便会议主持者安排下一个人员发言。
)最后还有几点是电话会议时需要避免的：一、Don’tusecellphoneordialphoneduringtheconferencemeeting.绝对避免在进行电话会议时使用手机或打电话。
二、Don’tinterruptwithcounterarguments.避免打断与自己观点不同人的发言。
三、Don’tmakeanynoiselikeshufflingpapers;scrapingchairs,tappin gpencils,hummingorotherdistraction.会议期间避免有任何噪音。
四、Don‘tleavethedoorwideopen.Ifyouwantaresponsetothelastthing youhavesaid,trynottosay,and“Anycomments?\"明确会议结束，避免给参会者模糊概念。
商务英语中的电话会议该怎么说，把实用句式记住了！
【导语】在外企⼯作的⼈，基本都要打conference call，参加电话会议。
今天，就和⽆忧考⼀起看看，conference call到底如何打才看起来像个专业⼈⼠！打电话前先做好准备。
如果你是新⼿，不怎么熟悉电话⼯具，打电话前⼀定要充分学习电话软件的特点，各个功能键的⽤法，做个test call, 防⽌正式电话会议中出洋相。
拟好agenda列表，事前模拟。
如果你是职场新⼈，打conference call前⼀定要打好草稿，列出预期要讲的bulletin points，并学会设想对⽅可能问到的问题，提前在脑⼦⾥过⼀遍。
如果是 audio conference call, 当你不发⾔的时候，记得按mute键，这样显得更专业，并且让你专注于听别⼈正在讲什么。
如果是video conference call，请保持职场仪态。
认真倾听，适当点头，显⽰你有认真参与其中。
使⽤商务语⾔，简洁明了。
电话会议最重要的⽬的是交流⼯作，所以要切忌使⽤深奥、复杂的词汇和句型。
电话会议起承转合、流程介绍1.Introduction开头寒暄⾸先就是介绍⾃⼰，以及⼀起参与电话会议的⼈员。
当然啦，如果还有其他对⽅不熟悉的⼈员也在电话会议中，也要介绍。
⽐如：Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, Susan Francis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief Financial Officer, James Fitzpatrick, calling in from LA.Marty你好，我是Microdot科技公司的Larry，现在和我⼀起的还有Jimmy Wayne, Susan Francis, and Lou Denver（暂停，留⼀些时间双⽅打个招呼）。
职场英语口语：电话会议的礼仪
职场英语口语：电话会议的礼仪或许我们在高考中考的时候书面成绩都可以达到将近满分，但是一张口，却不知道如何说起，甚至连简单的交流都很困难。
店铺给大家整理了“职场英语口语：电话会议的礼仪”。
以下内容由店铺整理发布，欢迎阅读参考!更多相关讯息请关注店铺!职场英语口语：电话会议的礼仪Quiet is the key安静的环境是会议的关键Make sure, when you are on the conference call that you are in a very quiet room, away from any disturbances. This will make sure that you hear everything that is going on and keep the misunderstandings to a minimum. It is impossible to keep the misunderstandings at bay if you have a dog barking, machines running, or people talking in the background.当你参与进电话会议中时，确保你是在一个远离任何干扰，非常安静的房间里。
这将保证你能听到会议的全部内容，并且使得误解减少到最低限度。
如果你周围环境里有狗的叫声，机械运转的噪音，又或是其他人在说话的话，那是不可能保证正确理解会议内容的。
The Telephone Equipment电话设备Make sure that you are using a phone that will minimize the noise in the background. Some telephone and most all cell phones will pick up even the slightest noise or interference, which will not only cause troubles for you hearing the speakers, but others as well.确保你使用的电话可以将周围噪音干扰降到最小。
商务口语：怎样进行电话会议
商务口语：怎样进行电话会议星型典句第一句：This is Frank Fin1 from France.我是弗兰克芬，我在法国。
A: This is Frank Fin from France.我是弗兰克芬，我在法国。
B: This is Dick Brown from the USA.我是迪克布朗，我在**。
A: Mr. Fin, how do you think about our offer?芬先生，您对我们的报盘有何看法？B: Mr. Brown, the price you offered is a little higher. 布朗先生，你们的报价有点高。
第二句：We have to have a conference talking about it. 我们要开会研究一下。
A: Mr. Fin, just think about our quality.芬先生，考虑一下我们的质量吧。
B: Yes, but can you grant us a discount?是的，但是贵公司可否给我们打个折扣？A: We have to have a conference talking about it.我们要开会研究一下。
B: OK. Thank you for your consideration.好的。
谢谢您考虑我们的建议。
不可不懂装懂，胡言乱语。
不要谈到抽象论或观念论。
不可对发言者吹毛求疵。
不要中途离席。
其他表达法：I'm afraid I'm busy then. 恐怕我那时没空。
I'm sorry but I can't make it then. 很抱歉我到那时不能完成。
商务英语情景对话：电话安排会议
商务英语情景对话：电话安排会议大家好，我是豆子。
上周我们分享了怎么用电话留言，今天我们分享豆子写的这个小对话是关于怎么样用电话安排会议。
让我们开始吧!Hi, everyone! This is 豆子. We shared how to leave a message by phone last week. Today, I would like to share the conversation about how to schedule a meeting by phone. Let’s start.Linda：Hi, This is Linda Spencer speaking! May I ask who I speak with?您好，我是Linda Spencer. 请问您是哪位?John：Good morning! This is John Franklin. May I speak with Andrew Hall?早上好，我是John Franklin。
我能跟Leo Hall通话么?Linda：Hold on please, let me check.您等一下，我看一下。
John：Sure.好的Linda：Sorry sir. Mr. Hall is at meeting right now. You may call later or may I leave a message?不好意思，Hall先生正在开会，您可以晚点打或者我留个言?John：So, are you his secretary?所以，你是他的秘书么?Linda：Yes, I am.是的。
John：I called yesterday, and Mr. Hall asked me to call this number to schedule a meeting with his secretary. So, I would like to schedule a meeting with Mr. Hall next week while I am in Beijing. I wonder if he could see me on next Wednesday.我昨天打过电话，他让我打这个号码跟他的秘书约会议的时间。
电话会议常见的英语口语表达
【导语】所谓的电话会议，通俗地说就是利⽤电话机作为⼯具，利⽤电话线作为载体来开会的新型会议模式。
下⾯就由⽆忧考来说说电话会议常见的英语⼝语表达，⼤家千万别错过。
【篇⼀】电话会议常见的英语⼝语表达1.good morning/afternoon/evening要问候别⼈，你可以说，"Hi! How are you?"但在商务场合，问候别⼈更合适的⽅式是，"Good morning/Good afternoon/Good evening."同时包括他们的姓名："Good morning, Ms. Smith."2.how may I help you⽆论你是在哪个领域，你⼯作的很⼤⼀部分内容会涉及到请求或提供帮助。
⽆论他们是你的客户还是⽼板，要微笑着回答，"How may I help you?" 或是"What can I do for you?"千万⼩⼼不要只是回答⼀句， "What do you want?"这句话听起来相待的粗鲁，特别是⽤错了⾳调的话更可怕(句⼦末尾的降调会使之听上去⾮常的不礼貌)。
3.I'm sorry/I will当事情发⽣问题时，任何⼈都不希望听到的是借⼝。
因此⾸先要道歉，然后采取⾏动。
如果你回答不出问题或是不能完成某⼈的请求时，就⽤"I'm sorry ? 开始。
这是避免冲突的的⽅式。
例如，说"I'm sorry, I don't know the answer."但是不要就此停⽌!接着说出你将要做的内容。
"But I will find out." "I'm sorry"表⽰出你对他们的关⼼，⽤"I will"表⽰你会帮助他们以安慰他们的情绪。
商务电话交谈英语句式
商务交谈英语句式下面是的商务交谈英语句式，一起看看吧。
请你重说一遍好吗? will you please repeat it?他已经离开了。
he has left already .他正在出席会议。
he is attending a conference now.喂!我是接线员。
hello, this is operator.我稍后会打给你。
ill call you up later.我要和麦考伊先生讲话好吗? may i talk to mr.moy?我能用一下吗? may i use the telephone?我姓沈。
this is shen calling.我打的是公用。
i'm calling from a public phone.跟我联络。
contact me by telephone.我6点至8点都在。
i will be in between six and eight.我整晚都在这里。
i will be here all night.好的，我会等候你的。
all right, i will be waiting for you .喂，是陈先生的家吗? hello, is this the home of mr. chen?喂，我想和陈先生讲话。
hello. i wish to speak tomr.chen?沈先生吗? is that mr.shen?是的，我姓沈。
yes, this is shen speaking.你要和谁讲话? whom do you want to talk to?我要和杰克先生讲话。
i'd like to speak to mr. jack.我会打到他的公司和你联络。
ill connect you with his office.抱歉让你久等了，接通了。
sorry kept you waiting so long. you are on .占线。
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商务英语中的电话会议该怎么说，把实用句式记住了！打电话前先做好准备。
如果你是新手，不怎么熟悉电话工具，打电话前一定要充分学习电话软件的特点，各个功能键的用法，做个test call, 防止正式电话会议中出洋相。
拟好agenda列表，事前模拟。
如果你是职场新人，打conference call前一定要打好草稿，列出预期要讲的bulletin points，并学会设想对方可能问到的问题，提前在脑子里过一遍。
如果是audio conference call, 当你不发言的时候，记得按mute键，这样显得更专业，并且让你专注于听别人正在讲什么。
如果是video conference call，请保持职场仪态。
认真倾听，适当点头，显示你有认真参与其中。
使用商务语言，简洁明了。
电话会议最重要的目的是交流工作，所以要切忌使用深奥、复杂的词汇和句型。
电话会议起承转合、流程介绍1.Introduction开头寒暄首先就是介绍自己，以及一起参与电话会议的人员。
当然啦，如果还有其他对方不熟悉的人员也在电话会议中，也要介绍。
比如：Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, Susan Francis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief Financial Officer, James Fitzpatrick, calling in from LA.Marty你好，我是Microdot科技公司的Larry，现在和我一起的还有Jimmy Wayne, Susan Francis, and Lou Denver（暂停，留一些时间双方打个招呼）。
参加此次电话会议的，还有洛杉矶的首席财务官James Fitzpatrick.2.Get to the Point切入正题然后直接切入主题，大致介绍下此次电话会议的主要内容，以及你希望达成的效果。
比如这样：Okay. So we want to come up with a strategy for the Cutlas Software buy out. We need to iron out how we're going to handle transferring the money and drawing up the contracts. Our legal team needs to coordinate with our financial officers, and then I need to sign the paperwork. This is going to be a team effort for all of us on the call.好了。
现在我们一起来讨论下Cutlas软件公司并购策略。
我们先要弄清楚如何汇款，合同如何草拟。
我们的法务部门需要和财务人员合作，我还要签署一些法律文件。
这需要在座所有人的共同努力。
3.Plan Speaking Order Ahead of Time事前定好发言顺序计划好每个人的发言顺序。
提前发送电子邮件，告知一下大家顺序，这样开会的时候，就不会出什么差错了。
这样一方面能防止突然冷场（avoid dead air），不小心越过谁谁谁。
Let's get started with our Legal Counsel, Susan Francis. She's been working on the buy out contract for the past month. Susan, what can you tell us....先由我们的法务顾问Susan Francis先发言吧。
过去一个月来，她一直在跟进此次并购合同事宜。
Susan,你来讲讲吧。
[allow conversation]Susan发言Thanks, Susan. The next speaker on our agenda is from our financial services department, James Fitzpatrick. James, tell us what the banks want from us...谢谢Susan，按照议程，下面由首席财务官James Fitzpatrick 发言。
James, 跟我们说说银行需要我们这边做什么工作吧。
[allow conversation]James发言So that's all for legal and financial. I'm going to say a few words about where Microdot Technology is headed...以上就是法务和财务部的发言。
下面我就简单说说Microdot科技未来的发展方向……4.Steer Discussion Successfully引导话题走向的确，你已经制定好大体的发言顺序了。
但是，一旦对话展开，可能就不受你控制了。
那么，如何有礼貌地引导对话方向非常重要（shape the flow of the conversation in a polite way）。
一种办法就是认同前一个人的论点，然后将对话引入其他方向，这样比较自然。
比如：Susan, can you hold off on that for just a minute? Lou is going to bring that up.Susan，你能先停一分钟吗？Lou正好要说说那件事。
James, that's a valid point, but let's take it offline after the meeting.James，你说的这点的确存在，但我们还是电话会议之后具体聊吧。
These are all good ideas we're throwing out, but we need to focus on the main goal.这些都是非常棒的想法，但是我们需要聚焦在主要目标上。
Lou, we can save that for the presentation we're giving the shareholders next week.Lou，这个可以留到下周给股东所作的展示会上再说。
That's a fair point. But we don't need to worry about Cutlas. It's the shareholders' issue.这个观点很有意思。
但是我们不需要担心Cutlas，这是董事会需要操心的事儿。
5.Give a Summary of the Call总结电话会议内容电话会议临近结束的时候，要总结下此次会议达成的目标，特别要强调通过电话会议，大家离目标如何更进一步。
并且记得列出未来的目标。
并且给出下一次会议的明确时间（Give a tentative date for when you'll meet again）。
并谢谢大家抽出时间参加电话会议。
比如：Alright, nice call everyone. We decided to rewrite the contract, so Susan, please get started on that ASAP. And with the banks, we'regoing to take a step back and use our own capital to buy out the 8% share remaining with Cutlas Software. Susan, please get those financial records to the shareholders today. We'll meet again when the contract gets finalized. Thanks, guys. Talk to you soon.好了，今天通话非常愉快。
我们已经重新草拟合同了。
所以，Susan，麻烦你尽快着手做吧。
至于银行方面，我们要退一步，用我们的自有资金买下cutlas8%的股份。
Susan,还要麻烦你把我们的财务记录今天交给董事会。
合同一旦拟定，我们再碰一次面。
谢谢大家，过一段时间再联系。
电话会议常用经典句式1.寒暄语如何说?商务中的开场白不需要太多花边功夫，只需要简要介绍自己就好。
下面这些就是常用句式。
Are we all on? 大家都在吗？Can I ask that we all state our names, please? 我们大家先说下各自名字吧。
I’m here. It’s [your name] in [your city]. 我在线哦。
我是来自（某某城市）的（某某）。
Can everybody hear me? 大家都能听到我的声音吗？2.如何谈论自己观点？到了某个阶段的时候，别人可能也会要要求你表达自己观点。
那么要如何组织语言，让大家感兴趣听你说的话呢？秘诀就是：用轻松的方式介绍自己，不要一板一眼，学会自然放松，参会人会比较舒服。
Today I’m here to talk to you about…今天主要谈谈……I’m delighted to be here today to tell you about…今天很高兴告诉大家Today I would like to outline our plans for…今天我们就要框定计划Firstly I’ll talk about…/ I’ll start with some general information on…首先来说说……Hi everyone, I’m [your name]. I’m going to keep this brief, as I know you’re all busy people. I’m going to make this quick for you…大家好，我是XX，我知道大家都是大忙人，下面就长话短说，不用占用大家太长时间。
Then I will look at…/ then we’ll go over…然后，我们再看看……And finally we’ll look at…/ To conclude we’ll touch on…最后，来谈谈……I will be glad to answer any questions that you may have. 如果你们有什么问题，请尽快提问。