怎样回复客户询盘邮件
外贸13种询盘回复模板
外贸13种询盘回复模板尊敬的客户1.产品询盘回复模板:尊敬的先生/女士非常感谢您对我们产品的关注。
我们很高兴告诉您,我们可以提供您所需要的产品,并且您可以根据以下信息进行参考:产品名称:产品规格:数量:交货地点:交货时间:其他特殊要求:请告诉我们您对以上信息的想法,我们将为您提供详细报价和更多相关信息。
2.价格询盘回复模板:尊敬的先生/女士非常感谢您对我们产品价格的关注。
我们很高兴为您提供以下报价:产品名称:产品规格:数量:报价(单价/总价):交货地点:交货时间:其他特殊要求:请告诉我们您对以上报价的想法,我们将尽最大努力满足您的需求并提供物有所值的产品。
3.样品询盘回复模板:尊敬的先生/女士非常感谢您对我们样品的关注。
我们愿意提供样品,并且您可以根据以下信息进行参考:样品名称:样品规格:样品费用:样品快递费用:发货时间:付款方式:4.付款询盘回复模板:尊敬的先生/女士非常感谢您对我们付款方式的关注。
我们可以接受以下付款方式:付款方式1:付款方式2:付款方式3:付款方式4:请告诉我们您更喜欢的付款方式,以便我们进行更进一步的讨论和安排。
5.包装询盘回复模板:尊敬的先生/女士非常感谢您对我们产品包装的关注。
我们可以提供以下包装方式:包装方式1:包装方式2:包装方式3:包装方式4:请告诉我们您更喜欢的包装方式,以便我们进行更进一步的讨论和安排。
6.交货时间询盘回复模板:尊敬的先生/女士非常感谢您对我们交货时间的关注。
根据您的需求,我们可以提供以下交货时间选择:选择1:选择2:选择3:选择4:请告诉我们您更喜欢的交货时间,以便我们进行更进一步的讨论和安排。
7.订单确认询盘回复模板:尊敬的先生/女士非常感谢您对我们的订单的关注。
我们已收到您的订单,并且将进行如下确认:订单号:产品名称:数量:交货地点:交货时间:其他特殊要求:请确认以上信息是否与您所期望的一致,以便我们继续为您安排后续工作。
8.发货通知询盘回复模板:尊敬的先生/女士非常感谢您的订单,并且我们将在以下时间安排发货:发货日期:发货产品名称:发货数量:发货地点:快递公司名称及单号:9.质量保证询盘回复模板:尊敬的先生/女士非常感谢您对我们质量保证的关注。
有关询盘回复的范文(精选3篇)
有关询盘回复的范文(精选3篇)有关询盘回复的范文篇1未付款询盘回复:Dear ,we have got your order of......The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us.ThanksBest Regards已付款订单的回复:Dear ,I am very glad to hear from you. The biggest size we have is39. And this shoes is little bigger in size. So I think 39 will fit.If you have any other questions, Please feel free let me know.We are looking forward to getting your early reply.Best Regards客户投诉产品质量有问题Dear customer,I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!Dear friend,I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving youmore discounts to make up when you buy from me next time. Thanks for your understanding.Best Regards订单完成Dear customer,I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.ThanksBest Regards有关询盘回复的范文篇2可以针对首次来信没有明确需求,联系信息不全的客户Dear Mr. Amir,Many thanks for your inquiry dated(of) from .In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.Waiting for your early reply.Best RegardsAmy可以针对首次询盘比较明确,且联系信息较全的客户。
回复询盘基本用语
在回复买家询盘时,一般可以分为四个步骤:跟买家打招呼、进一步介绍产品、告知买家付款同时应尽快发货、结束语。
以下为相关步骤的范例:1、当买家光顾你店铺, 询问产品信息时:重点:跟买家初次打招呼,要亲切、自然并表示出你的热情。
尽量在初步沟通时把产品元素介绍清楚,范例参考:Hello, my dear friend.Thank you for your visiting to my store, you can find the products you need from my store . If there are not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again.2、鼓励买家提高定单金额和定单数量, 提醒买家尽快确认定单时可参考:Thank you for your patronage, if you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount.3、交易进行中,通知买家去参看物流情况时,可参考:The goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me.4、当完成交易,您表示感谢,并希望他下次能够再次回头时,可参考:Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods.Sincerely hope you like it. I'll give you a discount, if you like to purchase another products.5、推广新产品,采购季节期间根据自己的经验,可给买家推荐自己热销的产品。
怎样回复第一次客人的询盘
如何回复买家的第一次询盘一:针对所有产品询价的邮件回复,交向客户做公司简介Dear customer,This is XiaoA, the sales supervisor from HongKong XXX international group, it's very nice tocontact withyou.We are very pleased to receive your below email, thanks for yourinteresting and kind attention. XXX international group was establishedin 2001, but with ten years of valuable experience in the rubbermainly engaged in manufacturing various rubber products, motors andaccessories. Pls visit our website: to check moreand detailed items.Enclosed pls find our products poster and specifications for your reference.We are the real munufacturer of auto accessories in China, we also acceptOEM/ODEM order and package.If you have any interesting on our products, pls feel free to let me know, we will provide you the best priceand service.Best regards,XiaoA二:针对某款产品询价的邮件回复参考模板- A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contactwith you.We are very pleased to receive your below enquiry about Rearview Mirror, thanks for yourinterest andkind attention.Model #XY-010 Rearview Mirror is our new model and very hot sell productwhich has perfect design andtwo colors(blue, light blue) options for customers/ Model #XY-090 car key camera is our hotsell product which has perfect design and very good quality. Enclosed pls find our bestquote anddetailed specification(products catalogue), you can find more products from it.If you have any interest and need samples for testing, pls feel free to let me know. We arelookingforward y our soonest feedback.Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it'svery nice to contact with you. We are very pleased to receive your belowemail, thanks for your interest and kind attention. XXX is theprofessional manufacturer of security system products in China,specializes in the development and promotion of Mini-Camera program invarious appearances such as MP3, Lighter, Digital Watch,Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. Plsvisit our website: to check more and detailed items.Regarding to Car DVD , pls see the specification as below:TD717:7 inch car DVD playerDetachable FaceTouchScreen/BLUETOOTHRDS/Ipod control/USB/SDcar DVD/ car video/7"Model number TD717Title: 7 inch car DVD player T ouch Screen double din detachable face/touchscreen/BLUETOOTH/TV/USB/SD/RDS/FM/AM/Ipod control car DVD/car Video/ in dash car DVDMain Function: Touchscreen/bluetooth/TV/SD/USB/RDS/FM/AM/Ipodcontrol/detachable face panelGeneral information:Screen Type sharp TFT touchscreen removable/detachable face panel/ face offScreen size 7 inchAspect Ratio 16:9 or 4:3TV system PAL/ NTSC/AUTOResolution 480(H)x3(RGB) x234(V) pixelsPower DC 10.8V-15.8Vworkingtemperature 0-60 °CLoad dependence 4 ohmweight 3.0kgDimensions 178(W) x 169(L) x100(H)mmAudioInformation:Power output 4 x50W Max. outputlevel 2Vrms(+_3dB) FM frequency 87.5-108MHzAM frequency 522-1611KHz Videoinformation:Video System PAL/ NTSCDefinition >500lines Signal noiseratio > 90dB Vidio outputlevel 1.0Vp-p75 OHM3D displayer YESLanguages( OSD) English, French, German, Spanish, Portuguese, Japanese, Chinese Languages( Subtitle) English, French, German, Spanish, Portuguese, Japanese, Chinese and Latin Format compatible DVD/DVD-R/DVD-RW/CD/VCD/MP3/CD/CD-R/CD-RW/MPEG4/SVCD/Xvid/Jpegs/DivxAdditional information:Bluetooth A2DP ,touchscreen keypad, volume control, dail and answer callIpod support ipod and screen controlGPS Optional, can built-inPayment Information:Payment method paypal, T/T or L/CMOQ: 1Dropship AvailableWarranty 1 YearLead time Sample available any time, bulk orders T.B.CShipping Method TNT/Fedex/DHL/UPS or Shipping companyIf you have any interest, pls feel free to let me know. We are looking forward to hearingfrom you soon.Best regards,XiaoA三:针对OEM/ODM 产品询价的邮件回复Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contactwith you.We are very pleased to receive your below enquiry about xxx, thanks for your kind attention.However, we are sorry to tell you that we have no the same Gps DVD model you sent to me,butwe've promoted our new model #XY-070 DVD which is our hot sell product with perfect design and verygood quality. Enclosed pls find our best quote and detailed specification(products catalogue),you canfind more products from it. But if you insist on your own model, we canstill open the new tooling for you, as we have strong R&D capability andaccept OEM/ODM orders.If you have any interest and need samples for testing, pls feel free to let me know. We arelookingforward y our soonest feedback.Best regards,XiaoA四.:针对非我司产品的询价的邮件回复参考模板 - A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contactwith you.We received your below enquiry about Waterproofing material, but can you advise what's theproductsexactly? Are they car cover or waterproof? And can you send us some productsphotos and specifications which you are looking for?Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contactwith you.We received your below enquiry. However, we are not the watch factory, we are theprofessionalmanufacturer of security system products in China, specializes in thedevelopment and promotion of Mini-DV program in various appearances suchas MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Minipen, ID Card, Car Key, Car DVD and Car GPS.If you are intrerested in our products, pls visit our website: to checkmore anddetailed items. We are looking forward to hearing from you soon.Best regards,Xiao A五:打样规则:Dear customer ,Nice to get your prompt feedback, tks a lot.We really would like to support your businesswithour perfect service and good quality products. Thanks for your interest in our Car DVD.However, in orderto control our factory cost, we've set the sample policy long time for each customer:Sample(1-5PCS)should be charged 130% of the unit price, but the sample fee could berefunded after placing new order(qty reaches 500Pcs, MOQ: 50Pcs). So if youwould like the sample for testing or show, we will sendyou after you paid the sample fee total, but donot worry about it becausewe will refund the money after you placing new order. I think it deservesto pay this sample, because our good quality product will not make youdisappointed.We sincerely hoping could start business with you in coming days soon. If it's ok, pls adviseyour shippingaddress and Fedex account no., we will arrange the sample after your paying, tks a lot.Best regards,XiaoA六:客人觉得产品价钱和运费过高,应该如何回复:Dear customer ,I am sorry, the shipping cost is lower than the fact, the total G.W ofthe goods would be around 30Kgs, and i asked the cheapest shippingcompany for you.For the products price, what we quoted to you is our lowest price, our goods has very goodqualtiy whichcannot be compared with the rubbish goods from other factories. I believe you will be veryhappy to seeour perfect quality goods and considerate service.Aboved pls double check, i am waiting for your feedback, tks.Best regards,XiaoA七:不确定客人是否找的是我们公司所生产产品种类,应该如何回复:Dear customer ,This is XiaoA, sales supervisor from our company.We've received below email from you, pls note we are the professionalmanufacturer of security system products in China, specializes in thedevelopment and promotion of Mini-Camera program in variousappearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USBFlash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. etc. Pls visitour website: to check more and detailed items.Pls double check if you are looking this kind of products. If you have any interest about ourproducts, plsfeel free to let me know.Best regards,XiaoA八:客户不愿意支付首次样品费及运费,应该如何回复:Dear customer,This is XiaoA.I am sorry to tell you that our company has the sample policy:1.Sample(1-5PCS) should be charged 130% of the unit price, but thesample fee could be refunded after placing new order(qty reaches 500Pcs,MOQ: 500Pcs).2.Sample shipping chgarge should be freight collected or prepaid by customer.If anybody donot wanna to paying for the samples, that will be fine, it's no neccessary tomake anybusiness with each other, because the customer cannot afford any cost on future business. Wedonot likethat kind of customer, because we donot see his sincerity and honesty to dobusiness.Best regards,XiaoA九:向潜在客户进一步推荐公司的产品,宣扬公司的研发能力:WORD格式Dear customer,I sent your photos of car key camera to our engineer, the internal structure and pcb boarddesign is sameas ours, this is the copy model of ours, only difference with the color, ours isin blue(as attachedfile"Internal structure of car key camera"), and yours is in red. However, there have lotsof factories to copyand produce the same model products. But you should pay attention to distinguish the factoriesquality,capability and service, which are the most important to the buyers.We are the manufacturer in China with strong technology and development capability,specializing indeveloping the Mini video cameras and security monitoring products for our customer from theshapedesign, internal structure, pcb board, tooling, manual packaging, pop poster, sell, and after-sales technicalsupport of one-stop service. Enclosed pls find our ID design of car key camera.If you have any interest on our products, pls let me know. I believe we will be your bestsupplier choice tocooperate on the busienss.Best regards,XiaoA专业资料整理。
询盘回复模板
询盘回复最全版收到询盘后1.收到HPL询盘Dear friend,Thanks for your enquiry about our products.Now could you tell me your more information you need?then I quota you soon base on your details .1.Do you need laminate compact board or chemical board? As you know, laminate board don't have chemical-resistant speciality.2. Which size and the thickness is?Looking forward to hearing from you.Best regards with thanks.Sammul2.收到Locker询盘Hi friend,How are you?Thanks very much for your inquiry of our HPL fireproof locker. This is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of HPL fireproof locker.The price is according to open area computation, so I have some questions need to confirm with you, please help, thanks in advance. 1). What color do you want?2).Please advise me the detail size of the locker, such as length ,width ,height, thickness, thanks.3). How many units do you want?We will quote the best price to you after received your further information.If it's convenient for you can send a modality picture to my E-mail. The next is a model figure.Looking forward to receiving your favorable reply!Y ours faithfullySammul3.收到户外板询盘Hi May,Nice day!Glad to receive your enquiry about the wall cladding.Now attach our wall cladding catalogue ,please check!If you have the draft for the wall project,please show me,then quota you s oon base on the detailsLooking forward to hearing from you.Best regards with thanks.Sammul4.收到柜子询盘Dear Alisa,We are so pleased to receive your inquiry about our locker. Enclosed is our quotation, please kindly check the attachment. If you need further information, please contact us. We will try our best to meet your requirements.Thank you.Sammul5.收到台面询盘Dear Heidi,Nice day! Thanks for your inquiry.Do you like indoor table top or for outdoor use? Could you tell me the size you need or your own design?After you confirmed with the size and quantity. the best price will send you soon.Waiting for your reply.Best regardsSammul第一次不回1.Hi Kevin,Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.Sammul2.Dear Jason,How are you recently?My name is Sammul from Shenzhen Fumeihua Decorative Materials Co.,Ltd, which is a professional manufacturer of Fire-Resistant board, High Pressure Laminates, Chemical resistant boards, Toilet Cubicles and Lockers .Before, I have received your inquiry about cabinet locker and toilet cubicle. Excuse me, your company in first you need cabinet locker or toilet cubicle, please contact me if you require, we will quote the best price to you after received your further information. Thanks.Looking forward to receiving your favorable reply!Y ours faithfullySammul3.Hi Mike,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsSammul第二次不回1.Hi Abbort,Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Sammul2.Hi Jane,Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you.Sammul很久没回复跟进Hi friend,How are you recently? It is a long time to haven't heard from you .Can you tell me how the product you need is going? If you have other questions, please contact me .Wait for your good news.Have a nice day!Sammul1.柜子很久没回复跟进Dear Tom,How are you? Hope everything is ok with you all long. I am writing forkeeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of locker? If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul2.HPL跟进Dear friend,How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of hpl sheet? If still pending, we would like to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul3.隔断跟进Dear friend,How are you? Hope everything is ok with you all long.I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive price.By the way, how about your order with items of toilet partition? If still pending, we would like to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response.Best wishesSammul4.Dear Sandy,How are you.We are writing for keep in touch with you for long term business. If you have any new inquiry for locker or hpl furniture, welcome contact us. Your any email will get our prompt attention.Your SincerelySammul5.新年祝福Dear Client,The Chinese New Year is coming. We will have a long time holiday since 10th Feb to 26th Feb 2015.If you have any order before that, please contact us soon. We will arrange production in short time.Your SincerelySammulDear Froilan,Thank you so much for all of your business support. Wish you Happy Family and Merry Christmas.Best regardsSammul6.端午节祝福Dear friend,Happy Dragon Boat Festival!Wish you everything goes well, healthy body, a happy family. Sincerely,Sammul。
询盘回复话术
询盘回复话术1.感谢您的询问,我们很高兴能为您提供服务。
2.您好,我们已经收到了您的询盘,谢谢。
3.非常感谢您对我们公司的关注,我们会尽快回复您。
4.您的询盘已经收到,我们会尽快联系您提供更详细的信息。
5.非常感谢您对我们公司感兴趣,我们会尽快回复您的询盘。
6.您好,感谢您对我们公司所表现的信任和支持。
7.我们承诺会在24小时内回复您的询盘,感谢您的耐心等待。
8.我们已经收到了您的询盘,并正积极地研究和确认您的需求。
9.内部团队已经开始为您的询盘提供最佳解决方案。
10.我们会尽快给您反馈,以便进一步讨论如何更好地推进合作。
11.我们会尽快答复您的询盘,并提供最好的解决方案。
12.感谢您的询盘,我们会竭尽所能为您提供最佳的解决方案。
13.我们非常重视您的询盘,并相信我们可以为您提供最好的解决方案。
14.您的询盘已经引起了我们的重视,我们期待能在未来的合作中为您服务。
15.我们非常感谢您选择我们公司,并期待能与您一起展开合作。
16.为了更好地理解您的需求,我们需要进一步了解您的业务模式及目的。
17.我们会与您密切合作,并在合适的时间提供最佳的支持。
18.我们的团队正在积极地寻找最佳的解决方案,以满足您对我们的要求。
19.您放心,我们会为您提供最专业的服务并提供最佳的解决方案。
20.我们期待能与您建立长期的合作关系,共创双赢。
21.非常感谢您对我们公司的询盘,我们会耐心地为您解答所有的问题。
22.我们的所有部门都已经开始积极协作,以满足您的要求。
23.我们会根据您的需求及时提供最佳的解决方案。
24.您的请求已被纳入我们的工作计划,并将尽快处理您的需求。
25.您的询盘已经被我们记录,并将第一时间给您回复相关信息。
外贸13种询盘回复模板
催促下单,库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货 (out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意,因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
外贸询盘回复-已有供应商的回复
如果客户说有自己的供应商了,可以这样回复:1)I'm happy that you have a good relationship with your current vendor already. Does they bring you 100% the results you are expecting or are there still areas where value can be added? 开门见山,很高兴你们已经和现有的供应商保持良好的合作关系了。
他们是否100%符合您期望?还是我们还有什么空间可以补充上的?因为你不知道客户现在是否和他的供应商存在合作痛点?2)At this point, I'm not asking you to rip anything out. We'd just like the opportunity to show you how we're different and how we've provided additional value to our c lients. I can present you some case we've done for our other clients. 表达现在没有想从你这拿走什么,只是想能否给予机会展示一些案例,来证明我们公司也很有竞争力,一直在为我们的客户带来价值。
3)Have they ever let you down? Are you looking for a more reliable vendor you can have confidence in. If possible, we can schedule a follow up call. 如果你的公司特别有实力,并且了解到你们远胜于竞争对手,可以直接自信和客户这么说,请求是否可以电话细谈。
外贸询盘回复技巧和话术
外贸询盘回复技巧和话术1.非常感谢您的询盘,我们对贵公司对我们产品的关注表示非常高兴。
2.首先,请告诉我们您对我们产品的要求和详细说明。
3.请问您对我们的产品是否有任何特殊要求?4.我们非常愿意为您提供有竞争力的报价。
5.我们的产品具有高质量和竞争力价格,适合您的市场需求。
6.我们将充分满足您的需求,确保产品的质量和交货时间。
7.请告诉我们您所在国家/地区的具体进口政策和要求。
8.我们可以为您提供产品样品以供评估和确认。
9.我们的产品通过了国际质量认证,并获得了良好的市场反馈。
10.我们的产品在国际市场上享有良好的声誉和口碑。
11.如果您有任何具体的问题或疑虑,请随时告诉我们。
12.我们可以根据您的要求定制产品。
13.我们将提供完整的售后服务和技术支持。
14.请告诉我们您的订单量和交货要求。
15.我们将竭诚为您提供最佳的价格和服务。
16.我们期待能够与您建立长期合作关系。
17.我们将及时为您提供报价和交货信息。
18.我们的产品在质量和价格上具有优势。
19.我们已经成功地与许多国际客户建立了合作关系。
20.我们将尽力满足您的需求并提供最优质的产品。
21.我们可以根据您的要求提供不同规格和尺寸的产品。
22.我们有丰富的生产经验和技术专长。
23.我们欢迎您参观我们的工厂,了解我们的生产能力。
24.我们将根据您的订单量和要求提供最短的交货时间。
25.我们将为您提供专业的物流支持和安排。
26.我们有各种付款方式可供选择。
27.我们将提供详细的包装和装运信息。
28.我们将为您提供产品的参考价格,具体价格根据订单量而定。
29.我们将为您提供最新的产品目录和信息。
30.我们欢迎您提供更多的详细要求和询问。
31.我们将按照国际贸易惯例和标准进行业务合作。
32.我们将确保您的订单得到及时处理和跟踪。
33.我们将尽全力满足您的质量要求和要求。
34.我们将保证产品的及时交付和提供最佳的售后服务。
35.我们的产品在性能和可靠性方面具有优势。
外贸邮件-史上完整的回复询盘材料模板
外贸邮件-史上完整的回复询盘材料模板外贸邮件-史上最全的回复询盘模板模版给大家提供个初期的解决思路,实际中要根据自身的问题做出相应的回复1.未付款订单Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks!Best Regards$myname译文:我们已收到你的订单,但订单似乎未付款。
如果在价格和尺寸上有什么能帮助的,请随时与我联系。
当付款完成,我将立即备货并发货。
谢谢!提示:请根据您产品自身特点对描述内容进行修改。
2.已付款订单Dear $buyer,Your payment for item XXXXXXXhas been confirmed. We will ship your order out within XXX business days as promised. After doing so, we willsend you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文:您的订单编号为XXXXXXX的款项已收到,我们将在承诺的XXX天内发货,发货后,我们将通知你货运单号。
收到客人的询盘邮件回复范文如何更好的回复客户的询盘邮件
收到客人的询盘邮件回复范文如何更好的回复客户的询盘邮件收到客人的询盘邮件回复范文如何更好的回复客户的询盘邮件做外贸从业人员可能都有这样的经历:及时回复了买家询盘,但似乎总是“石沉大海”,这是为什么呢?是邮件内容太多无针对性?内容太少买家没兴趣?还是我们的英语水平需要再提高?我们可以想象,买家通过Made-in-China.寻找感兴趣的中国供应商时,往往不会只针对一位会员发送询盘,如何才能让买家继续回复我们?跟进买家,把握询盘实战技巧非常重要!以“Plush Toy毛绒玩具”为例,我们列举了一些询盘跟进实例,供会员朋友们参考!一、买家询盘为泛问所有产品询盘格式通常如下:We are interested in all your products, could you please send us more information and samples about your products and price list?可参考如下模板回复:Dear Sir/ Madam,Thanks for your inquiry at Made-in-China..We are professional supplier for plush toys at petitive price, located in Nan ___g City, Jiangsu Province. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you’re interested in.We have great interest in developing business with you, should you have any inquiries or ments, we would be glad to talk in details through ___:XXX \ mails or any way you like.(附件内容可挑选一些公司主打产品) 客户泛泛咨询时,往往真实购买意图一般,除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。
怎样回复第一次客人的询盘
如何回复买家的第一次询盘一:针对所有产品询价的邮件回复,交向客户做公司简介Dear customer,This is XiaoA, the sales supervisor from HongKong XXX international group, it's very nice to contact with you.We are very pleased to receive your below email, thanks for your interesting and kind attention. XXX international group was established in 2001, but with ten years of valuable experience in the rubber mainly engaged in manufacturing various rubber products, motors and accessories. Pls visit our website: to check more and detailed items.Enclosed pls find our products poster and specifications for your reference. We are the real munufacturer of auto accessories in China, we also accept OEM/ODEM order and package.If you have any interesting on our products, pls feel free to let me know,we will provide you the best price and service.Best regards,XiaoA二:针对某款产品询价的邮件回复参考模板- A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.We are very pleased to receive your below enquiry about Rearview Mirror, thanks for your interest and kind attention.Model #XY-010 Rearview Mirror is our new model and very hot sell product which has perfect design and two colors(blue, light blue) options for customers/ Model #XY-090 car key camera is our hotsell product which has perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it.If you have any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.We are very pleased to receive your below email, thanks for your interest and kind attention. XXX is the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-Camera program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. Pls visit our website: to check more and detailed items.Regarding to Car DVD , pls see the specification as below:TD717:7 inch car DVD playerDetachable FaceTouchScreen/BLUETOOTHRDS/Ipod control/USB/SDcar DVD/ car video/7"Best regards,XiaoA三:针对OEM/ODM产品询价的邮件回复Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.We are very pleased to receive your below enquiry about xxx, thanks for your kind attention. However, we are sorry to tell you that we have no the same Gps DVD model you sent to me,butwe've promoted our new model #XY-070DVD which is our hot sell product with perfect design and very good quality. Enclosed pls find our best quote and detailed specification(products catalogue), you can find more products from it. But if you insist on your own model, we can still open the new tooling for you, as we have strong R&D capability and accept OEM/ODM orders.If you have any interest and need samples for testing, pls feel free to let me know. We are looking forward your soonest feedback.Best regards,XiaoA四.:针对非我司产品的询价的邮件回复参考模板- A:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.We received your below enquiry about Waterproofing material, but can you advise what's the products exactly? Are they car cover or waterproof? And can you send us some products photos and specifications which you are looking for?Best regards,XiaoA参考模板- B:Dear customer,This is XiaoA, the sales supervisor from XXX Industry Co., Limited, it's very nice to contact with you.We received your below enquiry. However, we are not the watch factory, we are the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-DV program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS.If you are intrerested in our products, pls visit our website: to check more and detailed items. We are looking forward to hearing from you soon.Best regards,Xiao A五:打样规则:Dear customer ,Nice to get your prompt feedback, tks a lot.We really would like to support your business withour perfect service and good quality products. Thanks for your interest in our Car DVD. However, in order to control our factory cost, we've set the sample policy long time for each customer: Sample(1-5PCS) should be charged 130% of the unit price, but the sample fee could be refunded after placing new order(qty reaches 500Pcs, MOQ: 50Pcs). So if you would like the sample for testing or show, we will send you after you paid the sample fee total, but donot worry about it because we will refund the money after you placing new order. I think it deserves to pay this sample, because our good quality product will not make you disappointed.We sincerely hoping could start business with you in coming days soon. If it's ok, pls advise your shipping address and Fedex account no., we will arrange the sample after your paying, tks a lot.Best regards,XiaoA六:客人觉得产品价钱和运费过高,应该如何回复:Dear customer ,I am sorry, the shipping cost is lower than the fact, the total G.W of the goods would be around 30Kgs, and i asked the cheapest shipping company for you.For the products price, what we quoted to you is our lowest price, our goods has very good qualtiy which cannot be compared with the rubbish goods from other factories. I believe you will be very happy to see our perfect quality goods and considerate service.Aboved pls double check, i am waiting for your feedback, tks.Best regards,XiaoA七:不确定客人是否找的是我们公司所生产产品种类,应该如何回复:Dear customer ,This is XiaoA, sales supervisor from our company.We've received below email from you, pls note we are the professional manufacturer of security system products in China, specializes in the development and promotion of Mini-Camera program in various appearances such as MP3, Lighter, Digital Watch, Sunglasses, Button, USB Flash Drive, Mini pen, ID Card, Car Key, Car DVD and Car GPS. etc. Pls visit our website: to check more and detailed items.Pls double check if you are looking this kind of products.If you have any interest about our products, pls feel free to let me know.Best regards,XiaoA八:客户不愿意支付首次样品费及运费,应该如何回复:Dear customer,This is XiaoA.I am sorry to tell you that our company has the sample policy:1. Sample(1-5PCS) should be charged 130% of the unit price, but the sample fee could be refunded after placing new order(qty reaches 500Pcs, MOQ: 500Pcs).2. Sample shipping chgarge should be freight collected or prepaid by customer.If anybody donot wanna to paying for the samples, that will be fine, it's no neccessary to make any business with each other, because the customer cannot afford any cost on future business. We donot like that kind of customer,because we donot see his sincerity and honesty to do business.Best regards,XiaoA九:向潜在客户进一步推荐公司的产品,宣扬公司的研发能力:Dear customer,I sent your photos of car key camera to our engineer, the internal structure and pcb board design is same as ours,this is the copy model of ours, only difference with the color, ours is in blue(as attached file"Internal structure of car key camera"), and yours is in red. However, there have lots of factories to copy and produce the same model products. But you should pay attention to distinguish the factories quality, capability and service, which are the most important to the buyers.We are the manufacturer in China with strong technology and development capability, specializing in developing the Mini video cameras and security monitoring products for our customer from the shape design, internal structure, pcb board, tooling, manual packaging, pop poster, sell, and after-sales technical support of one-stop service.Enclosed pls find our ID design of car key camera.If you have any interest on our products, pls let me know. I believe we will be your best supplier choice to cooperate on the busienss.Best regards,XiaoA。
询盘回复技巧大全。所有模版
询盘回复第一封:Dear Tom,With honor we received your email just now . Thank you for your interest in our products ZF overhaul kits. They are among our best-seller list.Pls kindly allow us to briefly introduce ourselves to enhance mutual understanding.We, Guangzhou STK transmission parts Co.,Ltd, is a speciliazed manufacture of auto transmission parts.You may see our products through our website.It's glad to know that you are looking for the best sellers, but first,pls understand ,we want to confirm the following information:1. where is your target market ?2. Also,pls provide your company information.(It would help me point out the exact best sellers for your market.)Pls kindly note we welcome your furthure request for more informations ,it's our sincere wish that we can know each other better, and work together in the near future.询盘回复第一封:(发客户想要的specification)Dear Tom,Well noted that your target market is Africa and UAE.As far as you should know ,ZF overhaul kit is our best seller ,especially for your market and America market. Enclosed pls see the items of ZF transmission overhaul kit number that I have chose for your reference,pls inform me the item No.that you are interested in and also the quantiy that you are in need of , so that I can quote you with specific price.Also,we have friction kit and steel kit ,also master kit (which includes overhaul kit ,friction kit and steel kit) .,filter,band etc.Are these items might be of your interest? Let me know if you do.(If you have some other items that is not in the list ,pls feel free to let me know )Looking forward to hear from you soon.跟客户价格战:Dear Frankie,Thanks for your nice information.I can strongly feel your sincerity in working with us, but to make sure the mutual trust and benifits for our cooperation, I want to make things clear at first. So below please check my answers in RED: (赞美客户对我们的重视,给甜头客户)We know about the price from Ningbo, but please be noted about the following points:1. Our Stainless Steel Soap is made of Stainless Steel 304, what about the material of the soap supplied by Ningbo factories? You know, S/S 304 is much more expensive than S/S 201. While S/S 304 i s much more favorable to sell in Europe. (告诉客户我们的产品适合他们的市场)2. Firstly I want to let you know th at I am not going to speak ill of any other suppliers, however, we have our real experience before, that is, we ever checked the samples supplied by Ningbo factories declaring the soaps are made of S/S 304, but we found it is 201 in fact, even on some samples we found there is some rust appeared on the soap. (说竞争对手的一点不好的问题)3. The price you got from Ningbo factory all under USD 1.00, are you sure that price is for S/S 304 material, the quantity 1000 pcs, and based on FOB? All factories producing this item know that the profits for this item are very limited, while the FOB local cost is too high to cover. Furthermore, the quantity of 1000 pcs is very small for this item.4. To show our sincerity to work with you on this order, our proposal is EXW USD1.00/pc, just to cover our cost and try to built the long term relationship with you, because FOB Jiangmen USD1.00 for S/S 304 material based on 1000 pcs is the "Mission Impossible".(偶尔用一些国外名言等,增加幽默感)5.Packaging: pls check if it's possible to get OEM giftbox, we will pay USD0.10 extra cost, final USD1.10The printing factory won't accept to produce only 1000 pcs OEM giftbox, except for you are willing to pay for more extra.I checked with our printing supplier, USD 0.20 extra will be acceptable to produce those 1000 pcs of OEM giftbox.当客户要货低于MOQ时:Hi ,I can totally understand your situation that you need to study the market before ordering bigger quantities.And as your supplier, if there are other better solutions, we will not pass the burden to you. (告诉客户自己有多伟大啊。
外贸13种询盘回复模板
催促下单,库存不多Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many doyou want Right now, we only have X lots of the X color left. Since they arevery popular, the product has a high risk of selling out soon. Please place yourorder as soon as possible. Thank you!Best regards,(name)回应买家砍价Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that lowprice you asked for. We feel that the price listed is reasonable and has beencarefully calculated and leaves me limited profit already.However, we’d like to offer you somediscounts on bulk purchases. If your order is more than X pieces, we will giveyou a discount of xx% off.Please let me know for any furtherquestions. Thanks.Sincerely,(name)断货 (out of stock)Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.…Please let me know for any further questions. Thanks.Best Regards,(Your name)因为周末导致回复不够及时,先表示歉意,因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
询盘回复邮件范本(范文模版)
询盘回复邮件范本(范文模版)第一篇:询盘回复邮件范本(范文模版)这是我在福步上抄的,你们把自己的产品套进去就好了第一次询盘的客户,邮件回复如下:Thanks for your inquiry.We are professional supplier of printing machine at competitive price。
Here is attachment with some prictures of our products may suit your requirements, for more, please check our Website (), and select products that you are interested in.We have great interest in developing business with you, could you have any inquiry and comments,we would like to talk in details through MSN or mail or any way you like.Any help & question,we shall be pleased to be on service of you.Looking forward to your prompt reply.Best wishes,(要带附件)几天过去了,客户没有回复,用下面模板跟进:For several days no news from you, my friend.I am writing for reminding our offer for items of printing machine dated on ~~(日期)~~~~~~according to your relative inquiry, Any comments by return will be much appreciated.It will be our big pleasure if we have opportunities to be on service of you in near future.Looking forward to your prompt response.Best wishes,十天左右过去,客户还是没有回复,用以下模板再跟进:How are you? Hope everything is ok with you all long.I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with comptitive price.By the way, how about your order with items of printing machine?If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other.If there is anything we can help to you, we shall be much than pleased to do so.Looking forward to your prompt response.Best wishes,如果半个月,三封邮件出去,客户仍然没有回复,基本上无望了,把宝贵的时间用在跟进新意向客户身上。
史上最全的回复询盘模板
史上最全的回复询盘模板未付款订单Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks!Best Regards$myname译文:我们已收到你的订单,但订单似乎未付款。
如果在价格和尺寸上有什么能帮助的,请随时与我联系。
当付款完成,我将立即备货并发货。
谢谢!提示:请根据您产品自身特点对描述内容进行修改。
已付款订单Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文:您的订单编号为XXXXXXXXXXXXXX的款项已收到,我们将在承诺的XXX天内发货,发货后,我们将通知你货运单号。
如果您有任何问题请随时联系我。
谢谢!提示:请填上您的订单号和发货天数。
询盘邮件回复模板汇总Tony
公司简介HEMEU is a brand of Foshan Chong Seng Inv. & Dev. Co., Ltd. HEMEU has 10 years of experience in the R&D and production of furniture. It used to be the furniture processing factory for IKEA, now It has own furniture brand right now. We are always professional dedicated to solid wood furniture. We have the high level standard in wood furniture produce technology.1.一般没有指明产品的,问要FOB, Payment terms, MOQ,等等的回复如下:Thanks for your inquiry. Wish you have a nice day.I am Linda Yip from Foshan Chong Seng Inv. & Dev.Co., Ltd has 10 years of experience in the R&D and production of furniture. As the furniture processing factory for IKEA before, and we have our furniture brand right now. We always dedicate to solid wood furniture. We have wood furniture production technology and design at the high level.As you request, answers for you as follows:1. Payment terms: 30% T/T deposit, 70% balance by T/T before shipment2. Delivery time: Within 30-40 Working Days after receipt of your payment.3. FOB: Guangzhou, Shenzhen.4. MOQ: It depends on product you choose.E-catalog is in attached file. Please have a check. I hope you can find your favor and right furniture.Thanks &Best regard.Linda YipFOSHAN CHONG SENG INV. &DEV.CO., LTD.HEMEU FURNITURE CO., LTD.Tel: 86-757-86780251 Mob: 86-137********Skype: linda.yip7 Fax:86-757-86718313Email:*********************Web: , / Address:Office: Xiadong Industrial Zone, Nanhai District, Foshan City, Guandong Province,China.Factory: Shishan Industry Zone, Nanhai District,Foshan City, Guangdong Province,China.2.没有明确产品的询盘:买家询盘:Hi xxx,例子:This is Sun Kumaran from Galt Fashion. Our company has been in India for years.Can you provide me with more information regarding the product?I would appreciate it if you can reply to me as soon as possible.Sincerely,xxxx我的回盘:Dear xxxThanks for your inquiry.We are professional manufacturer of solid wood home furniture including living room, dining room, bedroom, home office and have 10 years produce experience.Please Let us know what your request, and we will give you a good price.We can satisfy you all kinds of request. We will recommend two products to you.插几幅图加个性签名3.一开始指定某个产品报价的询盘:Thanks for your inquiry about the hot selling antique wooden bunk bed Malaysia design. Wish you have a nice day。
回复外贸客户邮件的礼貌用语模板
尊敬的客户,感谢您对我们公司的产品和服务表现出的兴趣。
我们非常荣幸能有机会与您合作。
为了更好地回复您的邮件,以下提供了一些回复外贸客户邮件的礼貌用语模板,希望对您有所帮助。
一、对客户表达感谢1. 非常感谢您的来信,对我们的产品表现出了浓厚的兴趣。
2. 衷心感谢您对我们公司的信任和支持。
3. 谢谢您对我们的产品提出的宝贵意见,我们会认真对待并改进。
二、对客户提出的问题进行回答1. 关于产品的规格和性能,我们提供以下信息供您参考:2. 您对产品的质量有所疑问,我们可以提供一些相关的资质证书和检测报告给您参考。
3. 针对您关心的价格问题,我们可以根据您的订购数量和其他具体条件进行详细的报价。
三、对客户提出的合作意向进行回应1. 我们对能与贵公司合作深感荣幸,愿意与贵公司共同发展。
2. 如果您对我们的产品有意向进行批量采购,我们可以提供优惠的批发价。
3. 我们已经收到了贵公司的意向合作意向,我们会尽快派专员和您具体进行商谈。
四、对客户提出的其他建议或意见进行反馈1. 关于您提出的产品包装问题,我们会进行进一步的研究和改进,确保产品的包装符合贵公司的要求。
2. 对于您所提出的售后服务要求,我们会完善我们的服务体系,确保为贵公司提供更加完善的服务。
五、结束语1. 再次感谢您对我们的关注和支持,期待与您的合作。
2. 如果还有任何疑问或需求,请随时与我们通联,我们将尽最大努力满足您的需求。
3. 期待您的早日回复,谢谢!以上就是回复外贸客户邮件的礼貌用语模板,希望对您有所帮助。
如果还有其他任何问题,请随时与我们通联。
期待与您的合作!至此,祝商祺!谨启【贵公司名称】【您的尊称】由于篇幅限制的原因,以上内容已经包含了礼貌用语模板的基本要点,因此接下来将进一步扩展和深化邮件回复的内容。
续写如下:六、对客户提出的定制需求进行回应1. 针对贵公司提出的定制需求,我们非常乐意为贵公司量身定制产品,以满足贵公司的特殊需求。
我们将安排专人与贵公司的相关负责人详细交流,以确保定制产品符合贵公司的预期。
回复询盘范文
回复询盘范文
尊敬的XXX,
非常感谢您对我们公司的关注并向我们发来询盘。
我很高兴能够回复您的询盘并向您提供所需的信息。
根据您的询盘内容,我们了解到您对XXX产品感兴趣。
我很高兴地告诉您,我们公司正是专注于生产和销售XXX产品的行业领先者。
我们已经在这个领域扎根多年,并拥有丰富的经验和专业知识。
请允许我提供一些关于XXX产品的基本信息。
我们的XXX 产品采用最高质量的原材料,并通过严格的质量控制过程进行制造。
它们具有耐用、稳定和可靠的特点,已经被广泛应用于各个领域。
此外,我们还提供个性化的解决方案,以满足客户的特定需求。
如需了解更多关于XXX产品的详细信息,我诚挚地邀请您浏览我们的网站,或回复此邮件以向我们提出更具体的问题。
我们的销售团队很愿意为您提供进一步的帮助,并提供报价和交付方案。
再次感谢您选择我们公司并向我们提出询盘。
我们期待与您建立长期的合作关系,并为您提供优质的产品和服务。
祝您一切顺利!
此致XXX。
如何回复客户询盘邮件
如何回复客户询盘邮件在外贸业务中,我们每天都在回复客人的询盘,那么你的回复是否规范,是否表达得明确而具体呢?这是我收集到的回复报价的英文样函,和大伙儿一起分享吧。
说明涨价缘故:. . , , . , ., . . , , ..,说服买家涨价之前下单:, (小机具) ., . . , , .,对价格作出让步:. . ., . , ., , ..,答复在日有效期的信用状付款的建议:.. ; , , .. .. .,答复直截了当付款的要求:.. , , , $ . , . .,同意修改付款条件:. ...:.. ,., , ..就要求以承兑交单付款作答复:., ., , , . . . , .,要求开立信用状:. . .. , ..,修改信用状:., ., . , ., 〝〞..延长信用状期限:., , . .. ...,请示提供信用资料:. .. . ? , . , , ..,拒绝赊销:. .. , ..要求按现金提货方式装运订货:. . , . ? , . ..,延迟付款:. ’ .$ . ., , . ..,确认供货:, ..:. ::::. . ,。
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在外贸业务中,我们每天都在回复客人的询盘,那么你的回复是否规范,是否表达得明确而具体呢?这是我收集到的回复报价的英文样函,和大伙儿一起分享吧。
讲明涨价缘故
Dear Sir or Madam:
Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%. As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation
because of raising costs. We have, therefore, decided to raise the price of some of our products.
We hope you will understand our position and look forward to your cooperation.
With best regards,
Hillary
讲服买家涨价之前下单
Dear Sir or Madam:
This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets(小机具).We are prepared to keep our offer open until the end of this month.
For your information, the market is firm and growing. There is very little likelihood of any significant change in the visible future. As this product is in great demand and the
supply is limited, to secure your order, we would recommend that you accept this offer without delay.
Yours sincerely,
Hillary
对价格作出让步
Dear Sir or Madam:
Thank you for your mail. We are disappointed to hear that our price for your required product is too high for your acceptance. You mentioned that Japanese goods are being offered to you at a price approximately 8% lower than our quote.
We accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer.
We do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.We hope that this will meet your approval.
We look forward to hearing from you.
With best regards,
Hillary
答复在30日有效期的信用状付款的建议
Dear Sir or Madam:
Thank you for your order of 500b/w TV sets by your letter dated 17 July.
We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.
I must stress that this departure from our usual practice relates to this transaction only. This one-time。