ISO9001 2015 内审员培训ppt课件

合集下载
  1. 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
  2. 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
  3. 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
Other definition:
-- the systematic pursuit of perfect/excellence;
-- doing always better, the right things;
-- do the right thing, by the right way, for right reason, at the first time; -- what the customer says it is;
ISO9001:2015 Quality Management System
Introductቤተ መጻሕፍቲ ባይዱon -- What is Quality
Quality is meeting the requirements / expectations in service or product
that we were committed to.
9001:2008)
ISO9001:2015 Quality Management System
Introduction -- General
It is a strategic decision for an organization to adopt a quality
management system to improve its overall performance and provide a
d) demonstrating conformity to specified ISO9001:2015 requirements.
This International Standard employs the process approach, which incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking.
ISO 9001 deals with the requirements that organizations wishing to meet the
standard must fulfill. This fifth edition (ISO 9001:2015) cancels and replaces the fourth edition (ISO
sound basis for sustainable development initiatives. The potential benefits are:
a) providing qualified products and services consistently;
b) facilitating opportunities to enhance customer satisfaction; c) addressing risks and opportunities associated with its context and objectives;
-- compliance to a specification;
-- meeting customer requirement; -- the true value of worth of an entity;
ISO9001:2015 Quality Management System
Introduction -- 7 Quality management principles
7. Support
8. Operation 9. Performance evaluation
10. Improvement
Quality is about data
ISO9001:2015 Quality Management System
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and stakeholders while meeting statutory and regulatory requirements related to a product or program. ISO 9000 deals with the fundamentals of quality management systems, including the seven quality management principles upon which the family of standards is based.
ISO9001:2015 Quality Management System
ISO9001 2015 内审员培训
Outlines
1. ISO9001:2015 Quality Management System 2. The major new of ISO 9001: 2015 3. Skills for ISO9001:2015 internal Auditor
Quality is about process
Quality is the shared responsibility within an organization
ISO9001:2015 Quality Management System
Foreword 1. Scope
2. Normative references
3. Terms and definitions 4. Context of the organization 5. Leadership 6. Planning
相关文档
最新文档