电子商务英语unit03
《电子商务英语》教学课件—Unit 3
seller/exporter
buyer/importer
Germany
China
Warm-up Questions:
2. How can a buyer find out about manufacturers and their goods?
Some possible ways to find out about manufacturers and their goods:
B. embroidery D. business class F. booth H. fare J. cash
Vocabulary
1. clerk 4. discount
2. cash
3. garments
5. economy class
6. booth
7. credit card
8. catalogue
Learning Objectives
In this unit, you’ll ➢ learn to make the airline reservation by phone. ➢ learn to negotiate in a trade fair. ➢ learn the basic processes in international business. ➢ learn how to write an offer and a counter-offer.
√
Book the ticket beforehand in the busy season
√
Making Air Ticket Reservation
• What information should you give the reservation clerk or travel agent when making airline reservation?
电子商务英语3
Electronic Commerce
Prentice Hall 2006
7
Internet Marketing and Electronic Retailing
– – – – – – –
Characteristics of Successful E-Tailing
High brand recognition A guarantee provided by highly reliable or well-known vendors Digitized format Relatively inexpensive items Frequently purchased items Commodities with standard specifications Well-known packaged items that cannot be opened even in a traditional store
Electronic Commerce
Prentice Hall 2006
10
E-Retailing Business Models
Direct Sales by Manufacturers
– – Sellers can understand their markets better because of the direct connection to consumers Consumers gain greater information about the products through their direct connection to the manufacturers
Retailing conducted online, over the Internet
电子商务英语3
Lesson Three
1. Commonly-used Closing Sentences 常用的结束语句
在书信正文的末尾,常常表达盼回信、表祝愿和 代问或嘱笔问候等意思,这种意思可以用句子表示, 也可以用短语表示。用句子表示时,末尾用“.”; 用短语表示时,末尾用“,”。
(1) 表达盼回信的句子或短语 I hope to hear from you soon. Hoping to hear from you soon, Awaiting your early reply, Your kind early reply will be appreciated.
Lesson Three
据追踪网络犯罪的咨询人员提供的 信息,经济环境的恶化、网络空间上 流动财富的日益增多,以及网络犯罪 相对容易,造成每年数十亿,至少也 有数百万美元从全球各个企业中被技 术娴熟的窃贼和普通员工窃走。 句子中 Spurred by… 引起一个分词 短语做状语,表示原因。
Lesson Three
Lesson Three Sentence Explanations
Spurred by a tightening economy, the increasing riches flowing through cyberspace and the relative ease of such crimes, technically skilled thieves and rank-and-file employees are stealing millions if not billions of dollars a year from businesses around the world, according to consultants who track cybercrime.
外研社新时代职业英语_电子商务英语_使用手册_Unit3
新时代职业英语专业篇电子商务英语使用手册外语教学与研究出版社北京Unit 3 Consumer PsychologySTART WITH E-COMMERCEWhich of the following factors will you typically consider when purchasing a product? Choose the top three.Omitted.JOURNEY WITH E-COMMERCEPractical ReadingTranslation如何吸引顾客——护肤品网店使用手册Alby主营护肤品,是我国各年龄段女性消费者中最受欢迎的网店之一。
Alby 的口号是“为生活带来自然之美”,共推出了60多个类别的护肤品。
以下是Alby 成功吸引消费者的技巧。
技巧一:合理定价在确定产品价格时,了解消费者的支付能力至关重要。
我们将女性消费者分为3组,即A组(20岁左右女性)、B组(25~40岁女性)和C组(40岁以上女性)。
其中,A组女性多为学生,无稳定收入来源,希望购买价格低廉的护肤品。
B组女性普遍已步入职场,其购物需求为中等价位产品。
C组女性的产品价格相对较高。
此外,我们还对不同类型产品设置了不同价格。
比如,卸妆产品、洁面产品和爽肤水属于易耗品,价格均低于50元。
技巧二:产品研发在开发产品方面,我们首先进行网上调查,收集消费者的需求数据。
这有助于我们确定研发方向。
然后,我们将新样品随机发送给1000名消费者,收集使用心得和意见。
此外,我们还在产品中添加最新和最有效的成分,如视黄醇、胜肽和维生素C,满足消费者在抗衰老和美白方面的需求。
通过这种方式,我们保证了市场地位。
技巧三:用心包装产品包装是展示品牌设计和风格的有效途径。
在包装中,我们选择环保材料,邀请知名设计师完成多种精美设计。
在宣传方面,我们还与流行歌手、演员和不同的时尚品牌合作,共同设计限量版包装。
在传统节日期间,各种各样的特色包装也会上市销售。
unit 3 internet and e-commerce
Famous Brands & Companies
1. 2. Barnes and Noble Inc.
1.
, Inc. (NASDAQ:AMZN) is an American electronic commerce company in Seattle, Washington. Amazon was one of the first major companies to sell goods by Internet, and was an iconic "stock in which to invest" of the late 1990s dot-com bubble. Jeff Bezos founded , Inc. in 1994, and launched it online in 1995. started as an on-line bookstore, but soon diversified to product lines of VHS, DVD, music CDs, MP3 format, computer software, video games, electronics, apparel, furniture, food, toys, etc. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, China, and Japan. It also provides global shipping to certain countries for some of its products.
Skyscraper Ad
人民大2023跨境电商英语教学课件Unit 3
2.adj. Robust views or opinions are strongly held and forcefully expressed. (观点等)坚定的,强烈的
payroll /ˈpeɪrəʊl/
• n. a list of employees, specifying the salary or wage of each(公司的)发放工资总额
gateway /ˈɡeɪtweɪ/
• n. hardware and software that connect incompatible computer networks, allowing information to be passed from one to another(计算机的)网关,网间连接器
• e.g. It was a typically robust performance by the Foreign Secretary.
seamless / ˈsi:mləs /
1. adj. (of a garment) having no seams 无缝的 It was a seamless procession of wonderful electronic music. 那是一曲流畅美妙的电子音乐。 2. adv. 无缝地; 不停顿地 • It's a class move, allowing new and old to blend seamlessly. 这是一次班级活动,让新老同学亲密无间地融合在一起。
blockchain /blɒktˈʃeɪn/
实用商务听说 Unit 3 E-commerce
√ consumer-to-business √ business-to-business
□ government-to-consumer √ business-to-consumer
□ business-to-government √ consumer-to-consumer
√ mobile commerce
Part I. Warm-Up
Task 1: Directions: Work with your partner and discuss the following questions:
1. In your opinion, what is E-commerce?
2. Can you give some examples to explain that? What can you do with Ecommerce?
clothes, cosmetics, household products
Group purchase services
Booking services
Part II Types of E-commerce
model 模型
Word Bank consists of 由…组成
maintain 维护
Unit 3
E-Commerce
Aims
Aims
To listen and understand what is E-commerce
To listen and understand different types of E-commerce;
To practice listening for specific information about E-commerce
跨境电子商务英语Unit 3 Opening a Cross-Border E-Commerce Store
category, price, description, variations
, and shipping fee.
( 2 ) Auto-replies don’t count in chat response rate. Plus, chat response gets
updated twice a day
Part 1 Selection of Cross-Border E-Commerce Platforms
Reading
Should I Sell on Shopee?
Part 1 Selection of Cross-Border E-Commerce Platforms
Reading: Words:
• gaining customer trust takes some effort 获得客户的信任需要付出一些努力
• There is a fierce competition among sellers. 卖方之间存在激烈的竞争。
Part 1 Selection of Cross-Border E-Commerce Platforms
Part 1 Selection of Cross-Border E-Commerce Platforms
Speaking A and B are classmates. They are discussing about the advantages and disadvantages of Shopee. Please try to role play the following dialogue, especially pay attention to the underlined parts.
00888 电子商务英语课文 Unit 3
Text a10 tips to Build, Manage and Profit from an e-commerce website (part 1)The customers need to be wooed by the unique customer experience that will bring them back, and have them sing your praise to their friends, spreading your name. This may seem like a tall order, but isn’t. Listed here are the top ten tips to build, manage and profit from your e-commerce website. Follow them and see the benefits for yourself.anize your catalog around product categoriesMany sites either provide a long list of products or lump them behind a search button, making it difficult to find them. Arrange your products into logical categories and subcategories, but do not overdo it. Research says it that most people get overwhelmed with more than 7 categories. The customer must be able to easily search any product without help.Your product should have a clear and high-quality picture, short and detailed specifications. If necessary add video or pictures of different viewpoints (top angle, side view) along with the product specification.2.Provide multiple payment optionsKeep all kinds of payment options available to your customers. Not everyone feels comfortable buying through a credit card, or has one. Allow for debit cards, fax, telephone, sail mail, paper and electronic cheques.And sign up for fraud checking facility, without which you could easily end up losing entire day’s sales within minutes. Providea currency converter if you offer products or payment in other currencies.Including a telephone number for customer support on the order is a must. It gives the buyers some extra feelings of security that they can always talk to a live person if anything goes wrong in the buying process.3.List out clearly outlined policiesPrivacy:Make your privacy policy public. Keep it in a prominent place, and link it to the home, products and checkout pages, so that customers who are wary of providing personal and credit card details feel comforted. Tell them if you plan to shave their email address with others, or plan to send in promotional mail or newsletters.further, allow them to unsubscribe or opt-out of such email if they want to .never sell the customer’s personal particulars unless they have agreed, as this is a sure way to lose credibility doubly fast.Security:if you plan to collect sensitive information from your customers, you should use security systems like SSL (secure socket layer). This guarantees that the data provided by your customer will not fall into the hand or a malicious hacker while transferring from his computer to the web server.This also will reassure your customers that you are truly concerned about the security of their personal information.Term and conditions:Write clearly and prominently all the sales and after-sales support terms so as to avoid confusion. The internet is worldwide, and your customer can come from anycountry. List your shipping and handling costs upfront, and be ready to ship anywhere on the Earth. Publish your returns policy, support hours, and even the approximate time taken to deliver the goods.Send a confirmation note thanking the customer, and listing all the products, prices and key terms of the purchase in an email. Keep the customer updated of the order status at all times by email or by providing a link your shopping page where they can check the status of their order anytime.4.Build a newsletter around your productsTo snag new customers and keep the old ones remembering you vividly, seriously plan to launch a newsletter, and send it to all prospects and customers on a regular basis. Apart from the credibility of being a serious player in the market, you dazzle them with your commitment by releasing the newsletter on fixed days –like 15th of every month, or every Monday.You can also show your expertise in your field by writing regular, in-depth articles, covering the latest trends in the industry, and reviews of new products. Your customers, distributors, and partners will start to eagerly await your newsletter. Sprinkle your promotions and products in between the contents of the newsletter, and be ready to receive an increase in web traffic and order bookings every time you send out the newsletter.5.Let customers gift your productsallow people to gift your products to their friends and loved ones. Provide free gift wrapping, a personalized message or a free gift for the purchaser. Allow them to create wish lists that they may use to buy later.These small things do matter and act as freebies that your competitor may not have. Although these are fast becoming standard features, make sure you don’t end up with the dumb ones who haven’t figured this simple technique out yet.一个电子商务网站的建立,管理和利润的10个技巧(1部分)客户需要拉拢的独特的客户体验,将让他们回来,让他们唱你的赞美自己的朋友,传播你的名字。
电子商务英语教学课件Unit 3 Internet and World Wide Web
World Wide Web
New words
extraordinary a. 非常的, 特别的 format n. 设计, 版式 graphic a. 生动的, 图表的 invention n. 发明 organization n. 机构, 组织 protocol n. 草案, 协议, 礼仪 v. 拟定议定书 specify v. 明确说明, 叙述, 指定, 详细说明 track n. 小路, 跑道, 轨道, 踪迹 v. 跟踪, 追踪
What is Internet?
New words
enhance v. 提高, 增强 client n. 客户, 当事人 hypertext n. 超文本 access n. 接近, 进入 integration n. 综合, 一体化 facility n. 设备, 工具, 便利 competition n. 比赛, 竞争
Web and E-commerce
New words
forge n. 熔炉, 铁工厂v. 打制, 想出, 伪造 intranets n. 企业网, 专用网 launch n.汽艇v. 下水,发射,开始,升天 opportunity n. 机会, 时机 promotion n. 促进, 提升, 推广 provision n. 规定, 条款, 准备, 食物, 供应品 significant a. 有意义的, 相当数量的, 意味深长的, 重要的, 重大的 software n. 软件 strategy n. 战略, 策略 thematic a. 题目的, 主题的, 主旋律的
网络是信息技术(IT)行业中最具活力的力量,因为它已经带来了日益 强大和经济实惠的技术,这样的技术允许越来越多的人使用IT,同时它 也提供了许多商业应用的基础 成为一个令人难以置信的灵活和准确的传 递数字信息的方式。
电子商务英文版最新版课件ch03
Online Music
• Recording industry slow to embrace • Largest stores: Amazon MP3, Apple’s iTunes,
Google Play • Subscription services to stream music
– Pandora Internet Radio, Spotify, Rhapsody
• Lands’ End Live (1999)
– Some sites offer text and video chat
11
Adding the Personal Touch (cont’d.)
• Personal shopper is an intelligent agent program that learns preferences and makes suggestions
• Same model can work for both sale types
– Business-to-consumer (B2C) – Business-to-business (B2B)
6
Web Catalog Revenue Models
• Adapted from mail-order (catalog) model
customers
3
Introduction
• Given the demand for photo and video storage, offering storage service would seem like an ideal online business
– Decreasing cosБайду номын сангаас of storage space and high-bandwidth Internet connections.
电子商务(双语)第3章
: The King of E-Tailing (cont.)
3, Enjoyable features:
• “Gift Ideas” section features seasonally appropriate gift ideas and services • “Community” section provides product information and recommendations shared by customers • “ “E-Cards” section, free animated electronic ” greeting
: The King of E-Tailing (cont.)
4, Marketplace services:
• hosts and operates auctions • zShops service hosts electronic storefronts for a monthly fee • allowing small businesses the opportunity to have customized storefronts supported by the richness of ’s order-fulfillment ’ processing
Learning Objectives (cont.)
10. Discuss various e-tail consumer aids, including comparison-shopping aids. 11. Identify the critical success factors and failure avoidance tactics for direct online marketing and e-tailing. 12. Describe reintermediation, channel conflict, and personalization in e-tailing.
人邮电子商务英语PPT u3[31页]
讲解
本句中,where businesses /companies and consumers interact electronically or digitally in some way是一个定语从句, 修饰和限定the emerging commerce model。in some way的意思 是“以某种方式”,refer to的意思是“涉及,与…有关;应用, 适 用”。
New Words
cancel wir eless
[
]
[
]
cable pa ging
[]
[
]
vt.取消,删去 a dj .无线的 n.无线电 n.电缆 n.电话簿
Phrases
r efer to commerce model conver t … into pr esentation of the goods be r estricted to technology platfor m a collection of participate in in contrast r ely on vir tual stor e
讲解
本句中,Its mission是主语,Its指’s,to simplify the lives of Internet users是动词不定式短语作表语,与 is一起作谓语。by creating functional, interactive services that will make their lives easier and better是介词短语,作方式状语。 在该方式状语中,that will make their lives easier and better是一 个定语从句,修饰和限定functional, interactive services。
商务英语阅读(专业篇) unit 3
Reading Practice
Text A
Concept and Development of E--Commerce
Reading Practice
Text A
Concept
Electronic commerce can be defined as the carrying out of once manual business transactions between cooperating parties using electronic means. The two main current classifications of ecommerce are business-to-business and business-to-consumer transactions. It involves more than the simple buying and selling of commodities and services - it includes such activities as share trading, ①electronic funds transfer, bills of lading, direct marketing to the consumer, and after-sales services, to mention but a few. New applications are being introduced on a daily basis.
Reading Practice
Development of E -commerce
Text A
E-commerce applications started in the early 1970s, with such innovations as ②Electronic Fund Transfer (EFT). However, the extent of the applications was limited to large corporations, financial institutions, and a few daring small business. Then came ③Electronic Data Interchange (EDI), which expanded from financial transactions to other transaction processing and enlarged the participating companies from financial institutions to manufacturers, retailers, services, and so on.
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课件
制作人:张海波
Contents
回目录
Objective
8 Passage A
@ Activities On Passage A 8 Passage B @ Activities On Passage B
Unit 3
பைடு நூலகம்@ Basic E-commerce Writing
& Related Reading : Work online
5.Secure to address customers', suppliers', and other constituents' demands for secure Web interactions, in recognition of the potential risks of doing business on the Web Identify; distinguish 6.Easy to develop and deploy to achieve lower costs and faster time to market, both critical success factors for any business 7.Manageable to achieve lower maintenance costs and contribute to higher Make full use of property资产 availability 8.Able to leverage and extend existing assets to improve time to market and reduce cost of development and deployment, while improving security, reliability, and scalability.
Business
核实,核查对真理或权力的确认 Shopfront Management Financial Institution System ①Customer management ①Verification ②Customer database (vendor’s and consumer’s) ③Sales promotion ② Online payment ④Sales report ③ Online banking
Passage A The Social Effect Caused By Electronic Commerce 回目录
An e-commerce connects critical business systems directly to customers, employees, suppliers, and distributors via the Web to improve time to market, access a broader base of customers and suppliers, improve efficiency, and reduce costs. To for achieve these benefits, existing businesses must transform their NetGens (short Network Generation), implying that they were the new, network-based generation of software 网络情报 traditional business processes with e-commerce applications. New businesses, to obtain from the sometimes called “NetGens,” can adopt e-commerce applications beginning to achieve the same benefits. To allow e-commerce to reap the desired benefits, e-commerce applications must meet some fundamental requirements; they must be:
注 释 与 翻 译 板
4注解:以一个简单的定单交易为例,其中包括了定单内容的传递和对定单的处理。前者属于数据交换,后者属 4注解:电子商务将传统的商务流程电子化、数字化,一方面以电子流代替了 于流程交易。当买方企业把定单用基于 XML的格式传给了其供应商,那么它们之间就完成了定单的数据交换。接 实物流,可以大量 减少人力、物力,降低了成本;另一方面突破了时间和空间 下来,买方企业和供应商之间对定单的应答过程构成了定单的流程交易。如果供应商对定单的处理流程跟买方企 业的一样,那么流程对话完成,交易实现。然而,事实上,大部分企业间的流程规定是不一样的。如果供应商系 电子商务往往通过网络把企业与顾客,雇员,供应商和分销商直接联系起来, 的限制,使得交易活动可以在 任何时间、任何地点进行,从而大大提高了效率。 为了使电子商务获取这些所祈望的利益,电子商务的应用必须满足一些最基本的要求。 统中约定一段时间内的不回复表示拒绝,显然,这庄交易肯定不能做成功。在这种情况下, 买方企业与供应商之 并籍此获得市场先机,扩大顾客和供应商群体,提高效率并减少开支。 间为了实现交易,就必须彼此沟通,通过利益均衡,定出一个折中的可行的标准接口流程。在互联网时代,企业 所面对的客户和供应商已经不再仅仅局限于本地有限的几个,而是散布在世界各地的数目可观的一批。如果说原 来企业间交易可以通过专门开发的接口,那么面对数量众多的异构商务平台,在实时性要求相当苛刻的现在,专 用接口已经不能胜任,建立一个基于XML数据交换标准的、描述企业间商务流程交易的标准框架体系已经成为必 需。
回目录
学
习 目
标
Objective: In this unit, you will learn: • The issues need to know in the application of E-Commerce • The B2C application flow model • Benefits and losses occurred in the application of E-commerce • Basic E-commerce English Writing Focus: Use E-commerce wisely and take advantage of it . Nodus: How to avoid the negative effect brought by E-commerce
注 释 与 翻 译 板
课文学习完毕
回目录
The application of electronic commerce can be illustrated in Figure 3.1:
Order management system ①Shopping cart ②Order processing ③Confirm order ④Entry to database
1)Will EC be limited because not many people can afford PCs and/or access to the Internet? 2) What is your concern if you want to initiate a transaction online?
Logistics Company ①Receive orders ②Deliver goods ③Collect payment
Business website (Third Party Hosted)
4注解:SSL(安全套接层)是 Secure Socket Layer 的首字字母缩写,是一种加密的通讯协定, 用在使用者与网络服务器之间。SSL(Secure Socket Layer Protocol)网络资料传输的安全协定, Internet 是由著名的Internet先驱Netscape Communication 提出的针对数据的隐秘性/完整性/身份的确 认/开放性的安全标准机制。Netscape公司已经把SSL协议递交给W3C网络安全工作小组以 Browser Browser 便使之成为万维网应用的安全标准。尽管使 SSL协议成为标准还需要一段时间,但 SSL协议 事实上已被大部分万维网软件生产商所采用。SSL协议能很好地解决身份验证、信息保密、 Consumer 信息完整等网络信息传输过程中最为关键的安全保密问题。 A confirmation of truth or authority.
Online Shopping ①Browse catalogue ②Order inquiry ③SSL encryption ④Registered user ⑤Newsletter update
@ Activities On Passage A
3.3.1 Critical thinking
回目录
1
2
参考译文
Passage A 第二页 回目录
1.Standards-based to ensure portability of e-commerce applications across To put into use or action multiple client server platforms and improve flexibility and time to market Theand ability to import and export data between systems 2. Server-centric to allow e-commerce applications to be developed and deployed quickly, expand access to a broad range of client types, and offer improved management and deployment capabilities characteristic of modern e-commerce The ability for a website to grow without the need for a total redesign. 可升级的 applications 3.Scalable to allow e-commerce applications to handle the highly variable and meet with This is an objective clause unpredictable to loads in today's Web environment 4.Available to address the global nature of the Web requiring that e-commerce applications run 24 hours a day, seven days a week, with guaranteed quality of service 注 释 与 翻 译 板