文秘英语unit 2

Unit 2

Observing Proper Office Etiquette

I. Teaching Objectives:

To help students learn proper office etiquette, and will know correspond English expressions about proper office etiquette.

To introduce to the students how to receive visitors.

To help students learn how to write an invitation letter.

To help students learn appropriate English expressions to receive phone calls. II. Teaching focus and difficulties

Teaching focus: to teach students corresponding English terms about proper office etiquette, some related English expressions to receive visitors, and the writing of English invitation letter.

Teaching difficulties: the format of invitation letter, and appropriate expression of making phone calls.

III. Teaching methods and Aids

The lesson is carried out based on interactive teaching mode, aided by multi-media teaching, including pictures, video clip, and PowerPoint.

IV. Teaching time: 6 periods

Two periods for Reading A; Two periods for exercises of Reading A and Reading B; Two periods for simulated writing and writing and speaking.

V. Teaching Procedures

Reading A

1. Lead-in

Watch the video clip and then think about questions:

What is etiquette?

Is etiquette important in the office?

What do you think are the good manners and bad manners in the office?

2. Comprehending the text

2.1. Go through the whole text.

4 Main parts related to the proper office etiquette:

Attitude

Ethics

Personal habits

Appearance

2.2. Focus study

Para.1

⑴Either way, it is at best embarrassing and at worst difficult or impossible to gain confidence, respect, and cooperation of others when widely accepted practices are cast aside.

at best充其量；至多

at worst在最坏的情况下

embarrass使窘迫；使尴尬；使为难

i.e.: 她的粗鲁行为可能会让你尴尬

She may embarrass you with her rude behavior.

Her rude behavior may embarrass you.

cast aside 抛弃；排除；废除

Part 1: Attitude

(1) People are uncomfortable around someone (who views the world darkly). More important, they distrust and want to avoid someone (who often appears to be angry or unhappy), fearing that such a person might treat both work assignments and clients or coworkers unfairly and irresponsibly.

someone (who views the world darkly): pessimistic, negative

Distrust=dis + trust

i.e.: disagree, dislike, disable, dishonest, dissatisfy

Unhappy= un + happy

i.e.: employment, unfinished, undoubted, unfair, uncomfortable

irresponsibly = ir + responsible+ ly

i.e.: irregular, irresistible, irresolvable

Part 2 Ethics(道德规范；道德标准)

(1). Without a code of ethics, life at work would turn into a free-for-all.

Code 密码；法规；准则

a code of ethics: 道德准则

at work 在工作

in work 有工作,在完成中,进行中

out of work 失业

free-for-all 混战

(2) It is dangerous, for some competitors may blackmail persons who have something to hide, forcing them to reveal company secrets.

Compete- Competitors-competitive

Blackmail: n. 勒索，敲诈；勒索所得之款

vt. 勒索，敲诈

i.e.:

It‘s a clear case of blackmail!

这显然是敲诈！

He tried to use the scandal to blackmail me.

他想利用这种丑闻敲诈我

Reveal:显示；透露；揭示；展现

i.e.: He had revealed who did the bad thing.