At the Hotel 在酒店

合集下载

最新中职英语第二册教案:Unit5Atthehotel02英语

最新中职英语第二册教案:Unit5Atthehotel02英语
1)学习新单词:向学生展示几组
道具,并在课件上出示相关图
片:护照passport、身份证ID
Card、表格form、钥匙key、
信用卡credit card、收据
receipt。每出示一件道具叫学
生说出其英语名称,如果学生
不会的着重进行讲解。
2)导入主题:
叫学生猜这些物品的用途,导
出本节课第一个主题check
in。
While-listening
1)第一遍听音
要求完成书中习题。学生回答后
老师着重讲解词组的含义。
2)第二遍听音(看着课文)
要求学生根据小组形式。并用英
语表述。
3)第三遍听音
a.要求学生在听的过程中,以小组
的形式(两人总结clerk,两人总
结guest.)分别总结clerk和guest
的对话内容,即check in的句型。
5’
复习
Revision
要求学生以小组为单位展示制作的
“登记卡”,并随机叫几组学生就预订房间为主题的对话。教师根据学生的表演进行及时纠正和总结。
表演对话。
既是检查学生的完成作业情况的有效方式,同时有准备的表演也可以充分调动学生表达英语的自信心。
9’
讲解
Presentation
Pre-listening
铺垫和准备,教师要在课下随时帮助和指导学生完成。
板书设计
承上启下。
整个过程“以学生为主导”
创造各种机会叫学生开口说英语。同时,充分发挥小组协作,提高学习效率,增加学习兴趣。
4’
练习
Practice
叫学生以小组形式,运用课前制作好的登记卡进行对话练习,教师到各组进行指导。
以小组形式运用登记卡和刚学习的句型练习对话。

5.1- At the hotel

5.1- At the hotel
Business Spoken English and Practice
Useful Expressions
• Can I have it charged to my account?
(费用)可以记在我的账上吗?
• I locked myself out. Could you open the door for me?
Business Spoken English and Practice
New words
twin room 标准间;双人间 Business Spoken English and Practice
New words
double room 大床间
Business Spoken English and Practice
可以使用晨呼服务吗?
Business Spoken English and Practice
Useful Expressions
• Please take good care of your key, we will charge $ 20 for the card if you lost it. 请保管好您的房卡,如果丢失,一张房卡需赔偿20美 元。 • Please retain this receipt as proof of your purchase and your guarantee. 请保存好收据,作为交款凭证,并享受保修。 • Have you any vacant(spare)room in the hotel? 请问还有空房吗? • Can I have a look at the breakdown? 我可以看一看细目吗?
Business Spoken English and Practice

Unit 4 at the hotel

Unit 4 at the hotel

Useful Sentences
D. Services and facilities
1. I have dirty laundry. 2. Could I have my room cleaned right now? 3. What facilities do you have in the room. 4. Could you give me a wake-up call tomorrow? 5. What's the charge for the excess weight? 6. Do you have any convenient transportation to the center of the city? 7. I need to use the hair dryer tonight. Do you have one in the room?
At the Hotel
Warming up 1. How many types of rooms does a hotel ususlly have?
single room standard room suite
deluxe room
hotel lobby reception dining room shower
3. I get your bill, wait a moment, please.
4. I'm leaving tomorrow. Will you close my account? 5. Do you pay the bill by cash or credit card? 6. Can you charge it to my credit card?
2. Work in pairs. Discuss the following questions with your partner. 1. What information should you Name & Telephone provide if you want to book a number room? 2. What facilities does a business restaurant, TV, IDD hotel usually have? telephone, a computer with internet access

酒店英语-At-the-hotelppt课件

酒店英语-At-the-hotelppt课件
breakfast voucher 早餐券
1 New words & notes
key card 钥匙卡
1 New words & notes
American Express 美国运通卡
1 New words & notes
room service 客房送餐服务
1 New words & notes
turn-down service 铺床服务 room maid 酒店打扫人员
1 New words & notes
laundry service 洗衣服务
1 New words & notes
laundry bag 洗Байду номын сангаас袋
1 New words & notes
sofa bed 沙发床
1 New words & notes
bath 浴室
buffet restaurant 自助餐厅
Dialog reading(1)
Read dialog 1 and try to find out the questions Wang Mei asks when she reserves the hotel rooms.
Dialog reading(1)
❖ How can we find the hotel after we arrive?
A local guide will be meeting you at the airport and there will be a car or shuttle bus pick-up service, which is free of charge.

场景英语-酒店

场景英语-酒店

At the Hotel(Ms. Zhang together with Mr. Baker arrivedat the hotel that the former had booked forthe latter. Now the former is helping thelatter to check in. This is the dialoguebetween Ms. Zhang and a hotel clerk.)A: Hello, welcome to Tulip Hotel, what can Ido for you?B: Hi, yes, I had a reservation of a room.A week ago I called and booked the roomfor the guests coming from New York. Thereservation should be for a double bed,non-smoking room.A: And under what name was it made?B: Mr. Baker B-A-K-E-R.A: Let me check.… Oh, yes, here it is.You’ve got a non-smoking room with adouble bed, on the 17th floorB: My guest doesn’t like a room overlookingthe street.A: No, sir. This is a quiet room with abeautiful view.B: Very good! Does the room rate includebreakfast?A: Yes.B: What time is breakfast served?A: There’s an English breakfast buffet from6 am—9 am. It’s in the lobbyB: My guest would like to have the morningcall service at 7 am tomorrow morning. Andwould you send breakfast to his room at7:30 am?A: All right, no problem. By the way, if youdon’t mind, I need to see someidentification, and the credit card youbooked the room with.B: Sure, here it is.A: Okay, it’ll be all settled if you wouldsign here, and initial is ok. Here’s thekey to room 1709B: I want to have this suitcase carried up.A: Ok, I will have a porter to take it upthere at once.B: Oh, I almost forget it. This suit needs tobe cleaned and pressed right now. And myguest spilled some oil on his pants.III Notes and Guidance to the Dialogue1.to spill sth. on / down / over…把…洒到…上Oh no! I’ve spilt coffee all downmy shirt!糟糕,我把咖啡洒得满衬衫都是!•He spilled the wine all over thecarpet.他把酒洒得满地毯都是。

宾馆住宿流程英语

宾馆住宿流程英语

宾馆住宿流程英语Hotel Accommodation ProcessChecking into a Hotel:1. Arrival at the Hotel: Upon arriving at the hotel, the guest will approach the front desk or reception area. The guest should have their identification, such as a driver's license or passport, and any necessary booking information, such as a reservation confirmation number.2. Checking In: The guest will provide the front deskstaff with their personal information, such as their name, contact details, and the length of their stay. The staffwill then proceed to check the guest in and assign them a room.3. Room Key: The front desk staff will provide the guest with their room key, which may be a physical key, a key card, or a digital key on a mobile device.4. Room Assignment: The guest will be informed of their room number and the location of their room within the hotel.5. Luggage Assistance: If the guest requires assistance with their luggage, the hotel staff may offer to help transport the guest's belongings to their room.6. Payment: The guest will be required to provide a method of payment, such as a credit card, to cover the cost of their stay and any additional charges they may incur during their stay.Staying at the Hotel:1. Room Amenities: The guest will have access to the various amenities provided in their room, such as a bed, a bathroom, a television, and any other facilities or services offered by the hotel.2. Hotel Facilities: The guest may also have access to the hotel's common areas and facilities, such as a lobby, a restaurant, a gym, a swimming pool, or a business center, depending on the hotel's offerings.3. Housekeeping: During the guest's stay, the hotel's housekeeping staff will periodically clean and tidy the guest's room, providing fresh towels, making the bed, and replenishing any consumable items, such as soap or shampoo.4. Additional Services: The guest may request additional services from the hotel, such as laundry or dry cleaning, room service, or transportation arrangements.Checking out of the Hotel:1. Checkout Time: The guest will be aware of the hotel's checkout time, typically around 11:00 AM or 12:00 PM, and should plan to vacate their room by that time.2. Checkout Process: The guest will return to the front desk or reception area to check out of the hotel. They may be required to settle any outstanding charges, such as for room service or additional services used during their stay.3. Luggage Assistance: If the guest requires assistance with their luggage, the hotel staff may offer to help transport the guest's belongings to their mode of transportation.4. Feedback: The guest may be asked to provide feedback on their stay, either through a survey or by speaking with a staff member, to help the hotel improve its services.酒店住宿流程入住酒店:1. 到达酒店: 当客人到达酒店时,他们会走向前台或接待区。

4.At the Hotel

4.At the Hotel

R: Can I see your ID card or passport, Mr. Collins? 请出示您的身份证或护照,柯林斯先生。 C: Sure, here you are. 好的,给你。 R: Thank you, Mr. Collins. You’ll have a single room on the top floor with a very good view of the West Lake. 谢谢柯林斯先生。您的房间在顶层,可以看到西湖的美丽 景色。 C: Great! I like this room. 太好了,我喜欢这个房间。 D: I’m glad you like it, Mr. Collins. 我很高兴你喜欢这房间,柯林斯先生。 C: How much do you charge for the room? 房价多少?
Work skills - Hotel Reservation 工作技巧——预定酒店
1. What information do you need to get from your client for hotel reservation?
2.When you are reserving a hotel room for
Sentences
您要什么样的房间? What kind of room would you like? 您要单人房还是双人房? Would you like a single room or a twin / double room? 你们有没有单人房间? Do you have a single room? 有没有靠后面的房间?我要一个安静的 房间。 Is there a room at the back of the hotel? I want a quiet room.

At the Hotel(在旅馆)

At the Hotel(在旅馆)

At the Hotel在旅馆Ⅰ常用表达法1.Do you have any vacancies?有空房吗?2.I’d like to make a reservation.我想订个房间。

3.Would you like a single or a double room?您要单人间还是双人间?4.I have a confirmed reservation.我已订了房间的。

5.Just a moment.Let me check,please.请等一下,让我核实一下。

6.The room number is 868,on the eighth floor.是8楼868号房间。

7.Give me the account .I’m leaving this morning. 请结账,我今天上午离开。

8.I’d like to check out tomorrow morning.我想明天早上结账。

Ⅱ对话范例Dialogue 1A:Good morning,can I help you?甲:早上好,我能为您效劳吗?B:Good morning.Do you have any vacancies?乙:早上好,有空房吗?A:Yes.We have a nice room on the fourth floor.甲:有。

4楼有一间很好的。

B:How much is it?乙:多少钱一晚?A:$60 a night,including breakfast.甲:60美元一晚,包括早餐。

B:Can I see it, please?乙:我可以看看吗?A:Sure. Would you come with me?甲:可以。

跟我来。

B:Oh, it’s good.I’d like to check out tomorrow morning. 乙:啊,好。

我想明天早上结账。

Dialogue 2A:Hello,this is Miss Wu speaking.甲:喂,我是吴小姐。

酒店英语_At_the_hotel

酒店英语_At_the_hotel

Offer the name of reservation. Check the reservation. Fill in the registration form. Show the passport. Put forward your requirements.
How to check in if you have no reservation?
Dialog reading(2)
What should you do to check in the hotel when you have a reservation?
Dialog reading(2)
What should you do when you check in the hotel that you have a reservation?
receipt 收据;发票
1
New words & notes
sauna center 桑拿中心
elevator 电梯
bath 浴室
buffet restaurant 自助餐厅
Dialog reading(1)
Read dialog 1 and try to find out the questions Wang Mei asks when she reserves the hotel rooms.
We need one double room, and two single rooms for four of us. Around 4 p.m., the 21st of the month. A local guide will be meeting you at the airport and there will be a car or shuttle bus pick-up service, which is free of charge. $60 per night per room, plus 15% service charge. You'll have an air conditioner, a radio, a colour television, a telephone and a newspaper delivered to your room every day.

At the Hotel酒店英语应用

At the Hotel酒店英语应用

At the Hotel (I) 在旅馆A: Can I have a single room for tonight please? A. 我想租一个单人房今晚住,请问有没有?B. Sorry, sir. All our rooms are fully occupied. B. 对不起,先生,我们全部房间都住满了。

A. Is there another hotel around here? A. 附近还有别的旅馆吗?B. Yes, just a few blocks away. B. 有的,过几个马路口就有。

A. Could you find out for me whether it has any A. 你可以帮我问问他们是不是有空房间吗?vacant rooms?B. Yes. I'll call them. B. 好,我给他们打电话。

Well, you are lucky. I've got a room for you. 好啦,你很幸运,我给你找到个房间。

A. Could you tell me where the hotel is? A. 请你告诉我那家旅馆在什么地方。

B. You turn left and walk 4 blocks down the street B. 你往左转走过四个街口,然后向那条街to the first traffic light. You'll see the sign, 上直走,走到第一盏交通灯的地方,你Smith Hotel. 便会看到史密斯旅馆的招牌了。

At the Hotel (II) 在旅馆A. Good evening, sir. What can I do for you? A. 晚上好,先生,有什么我能为你效劳吗?B. I'm Mr. Li. I've just made a reservation for B. 我姓李,附近旅馆的经理刚才替我在这里tonight through the manager of your neighboring hotel. 订了房间。

Unit 3 At the Hotel

Unit 3 At the Hotel

Unit 3 At the HotelTeaching Objectives1.To develop the students’ listening skill.2.To train the students’ ability to grasp the knowledge abo ut how to make areservation, check in and check out, etc. at the hotel.3.To give the students more chances to talk about something in relation to what theyhave heard on the tape.4.To develop the students speaking skill.The important and difficult pointsTo familiarize the students with how to use the language they learn to practice the activities in relation to making a reservation and checking in as well as checking out, etc. at the hotel.Teaching Time4课时(180分钟)Teaching steps:Lead-in1) Ask the students to discuss the following question: How do they book a room if they go out of their home for a trip?2)Choose two or three students to tell the class their argumentation and list the key words and sentences.3) Give the students some pictures or the real things in relation to the hotel to learn the new words and expressions in this unit.The important words and the phrases:reservation n. 预订reservationist n. 预订员reserve v. 预订double n./adj./v 两倍suite n. 套房deluxe adj. 高级的bath n. 浴室expect v. 预期,盼望,期待Reservation Desk 预定处single room 单人间double room 双人间deluxe suite 豪华套房British suite 英式套房arrival n. 到达,到来bellman n. 迎接服务员passport n. 护照registration n. 登记,注册cash n. 现金credit n. 信用,荣誉service n. 服务key n. 主要的,关键的钥匙check in 登记入住arrival list 到客单registration form 预定表fill in/fill out 填写credit card 信用卡morning call 叫早电话show…up 引……上楼file n. 档案bill n. 帐单,钞票total n. /v. /adj总计,共计include v. 包括,包含charge n. 费用check/cheque n. 检查,支票sign v. 签字receipt n. 收据pleasant adj. 令人愉快的,舒适的check out 办理离店手续room number房间号service charge 服务费traveler’s check 旅行支票visa card v isa信用卡4) Ask the students to discuss the lead-in activity in their books.Front DeskHousekeeping DepartmentFood and Beverage DepartmentShopping Arcade3-1 Making a ReservationTeaching objectiveThis part is designed to make the students learn how to make a reservation and grasp the words and expressions about the rooms.1. Pre-listening tasks1)Ask the students to match the room types with the right pictures. (omitted)2) Ask the students to read the choices in this exercises and make guesses about what questions are going to be asked before they listen to the dialogue.2. While-listening tasks1) Play the dialogue once and let the students get the main idea of the material. And then the teacher explains the difficult language points.2) Play the dialogue twice and let the students do Task 2.3) Play the dialogue three times and let the students do Task 3 & 4.3. Post-listening task1) Play the dialogue another times and let the students listen and repeat after the tape, and then do Task 5 (practice the sentences with their partners).2) Give the students time to make a similar dialogue and do role play with their partners. (Task 6)3) Check the students’ work. (Ask some students to do role play in front of the class.)Task 1 Match the room types with the right pictures.presidential roomsuitedouble roomsingle roomTask 2 Listen and choose.1. Who is calling to make a reservation?A. John Green.B. John Brown.C. James Brown.2. What kind of room would he like?A. Single room.B. Double room.C. Suite.3. When is the reservation for?A. August 15th– 19th .B. August 16th– 19th .C. August 15th– 18th .Task 3 Listen and fill.1. R: Good morning. Haitian Hotel. Reservation Desk . May I help you?G: I am calling from London. I’d like to reserve a room.2. R: What kind of room would you like? We have single rooms,doublerooms, suites and deluxe suites in British, Roman and French.G: A single with bath , please.3. R: Mr. Brown, a single with bath from August 15th to 18th. Is that right? G: Yes, t hat’s right.Task 4 Match the questions with answers.Questions Answers1. Reservation Desk. May I help you? C A. From August 15th to 18th.2. When for? A B. Yes, please.3. What kind of room would you like? D C. I’d like to reserve a room.4. Would you like breakfast? B D. A single with bath, please.Task 5 Learn the useful sentences and practise with your partner. (omitted)1. I’d like to2.Task 6 Role play. (omitted)A— A receptionist at Shangri-La HotelB— Mr. Black from New YorkB is calling from New York to make a reservation. A is receiving the reservation.3-2 Checking inIn this part, we should train the Ss’ abilities to grasp important details of checking in.Teaching steps1.Pre-listening tasks1) Ask the students to read the sentences in Task 1 and make guesses about the situational dialogue before they listen to the dialogue.2) The teacher can give the students some key words and sentences listed in New Words and Expressions and notes to help the students to form the situational dialogue.2. While-listening tasks1) Play the dialogue and ask the students to focus their attention on the sentences in Task 1, and then do Task 1.2) Play the dialogue again and the students do Task 2.3) Play the dialogue the third times and ask the students to repeat the sentences after the tape.3. Post-listening tasks1) Ask the students to do Task 3 in pairs.2) Ask the students to do Task 4 first, then check with their partners, and the teacher makes feedback.3) Give the students some minutes to make a dialogue with their partners according to the information given in Task 5.4) Ask the students to do role play in front of the class.Task 1 Listen and decide true or false.1. John Brown booked a double room two weeks ago. ( F )2. John Brown will stay for 2 nights. ( F )3. John Brown is going to pay by credit card. ( T )4. John Brown would like to be woken up at 6 a.m.( F ) 5. John Brown will stay in Room 602.( T )Task 2 Listen and fill.1. I ’ll check the arrival list .2. Could I see your passport , please?3. Would you please fill in the registration form ?4. How are you going to pay, in cash , or by credit card ?5. By the way, do you have morning call service?6. And the bellman will show you up.Task 3 Learn the useful sentences and practise with your partner. (omitted)three days ago. the registration form?3.4. I ’m going to payTask 4 Complete the dialogues. 1. R: Good afternoon, sir. Can I help you?G: Yes, Please. I booked a double room with bath (一个带浴室的双人房) two weeks ago. I am John Brown.2. R: Could I see your passport (我能看一下您的护照吗), please?G: Yes. Here you are.3. R: Would you please fill in the registration form (填写登记表)?G: Yes. Is that all right?4. R: How are you going to pay (您打算怎样付款), in cash or by credit card? G: Credit card, please.5. R: What time would you like to be woken up (被叫醒)?G: At 7:00 every morning.Task 5 Role play.A— A receptionist of Shangri-La HotelB— Mr. Black from New YorkB is checking into the hotel. A is receiving him.Do the role play and fill in the following form.Hotel Registration FormIn this part, we should develop the students’ability to grasp important details of checking out.Teaching steps1.Pre-listening activityAsk the students to match the ways of payment with the right pictures.2. While-listening activities1) Ask the students to read the choices in Task 2 first and predict the answers.2) Play the dialogue once, and then the teacher explains some difficult words andsentences listed in Words and Expressions and Notes .3) Play the dialogue again, and the students do Task 2&3.4)Play the dialogue the third times, and ask the student to repeat after the tape.3. Post-listening activities1) Ask the students to do Task 4&5 in pairs.2) Give the students some minutes to prepare the role play in Task 6, and then ask some pairs of the students to do in front of the class.Task 1 Match the ways of payment with the right pictures.( D) (C ) (A) (B)A BC DTask 2 Listen and choose.1. What does Mr. Brown want to do?A. Check in.B. Check out .C. Reserve a room.2. How much does Mr. Brown have to pay?A. RMB 3300.B. USD 3300.C. RMB 2300.3. How is Mr. Brown going to pay?A. In cash.B. By credit card.C. With traveller’s checks.Task 3 Listen and decide true or false.credit card cashtraveller’s checkpersonal check1. Mr. Brown ’s room number is 206. ( F )2. Mr. Brown stayed in the hotel for 4 nights. ( F )3. The service charge is 15%. ( F )4. The hotel doesn ’t accept traveller ’s checks.( T ) 5. Mr. Brown paid by visa card.( T )Task 4 Learn the useful sentences and practise with your partner. (omitted)1.please.2. Can I pay3. We hopeTask 5 Match the questions with the answers.Cashier Brown1. Can I help you?B A. Thank you.2. Can you tell me your room number, please? D B. I ’d like to check out.3. Sorry, we don ’t accept personal checks here. C C. Can I pay with personal check?4. Wish you a pleasant journey. A D. Room 602.Task 6 Role play.A — A cashier of Shangri-La HotelB — Mr. Black from New York B is checking out. A is helping him.This part is given to the students as their homework.8-4 Practice1. Listen and complete the sentences.(1) Reservation Desk. May I help you?(2) I’d like to reserve a room.(3) You’ll be expected to be here.(4) I booked a single room with bath two weeks ago.(5) Would you please fill in the registration form?(6) Could I see your passport , please?(7) What time would you like to be woken up?(8) I’d like to check out.(9) This is your receipt .(10) I hope you enjoyed your stay with us.2. Listen to the conversations and choose the best answers to the following questions.(1) When does the guest need the room?A. September 1st– 5th.B. October 1st– 6th.C. October 1st– 5th.(2) What kind of room does the guest want?A. A double room.B. A British suite.C. A French suite.(3) How is the guest going to pay?A. In cash.B. By credit card.C. With traveler’s check.(4) What time does the guest want to be woken up?A. 5:30.B. 6:30.C. 7:30.(5) How much does the guest need to pay?A. 2,300.B. 2,500.C. 2,800.3. Translate the phrases.(1) Reservation Desk 预订处(2) deluxe suite 豪华套房(3) registration form 预定表(4) service charge 服务费(5) traveler’s check 旅行支票(6)单人间single room(7) 登记入住check in(8) 信用卡credit card(9) 预订reserve/book(10) 英式套房British suite4. Complete the following sentences.(1) I’d like to reserve a room (预订一个房间).(2) I’d like a double room with bath and breakfast (带早餐).(3) Would you please fill in the registration form (填写登记表)?(4) I’d like to pay with traveler’s check (用旅行支票).(5) It totals (总计)USD 1,800.(6) It includes 15% service charge (15%的服务费).(7) I’d like to check out (结账离店).(8) Do you have morning call service (叫早服务)?(9) We hope you’ll have a pleasant trip home (归途愉快).(10) We hope you’ll enjoy your stay (住得愉快)with us here.5. Match the questions with the answers.Questions Answers(1) When for? C A. John Brown.(2) What kind of room would you like? E B. Room 1209.(3) How are you going to pay? D C. December 5th– 10th .(4) What’s your room number? B D. With traveler’s check.(5) Can you tell me your name, please? A E. A deluxe suite in Japanese style.6. Choose the right sentences to complete the conversation.R- Reservationist G- GuestR: Good afternoon. __________2__________G: Good afternoon. I’m calling from Paris. __________4__________R: Certainly. _________3___________G: Jenny White. W-H-I-T-E.R: How long will you stay here, Ms White?G: _________5___________R: What kind of room would you like?G: _________6___________R: How are you going to pay, in cash or by credit card? G: _________7___________R: _________1___________Is that right, Ms White? G: That’s right. Thank you.(1) That’s a French suite for two nights.(2) What can I do for you?(3) Can you give me your name, please?(4) I’d like to reserve a room.(5) For two nights.(6) A French suite.(7) I’ll pay in cash.。

实用初级英语17|Atthehotel在旅馆

实用初级英语17|Atthehotel在旅馆

实用初级英语17|Atthehotel在旅馆句子:Unit 17 At the hotel第十七单元在旅馆Sentence patterns基本句型161. I'd like to book a single room with a shower.我想预定一个带淋浴的单人间。

162. I'd like to check in now.我想现在办理住店手续。

163. We prefer a sweet if possible.若可能的话,我们想要一个套间。

164. What's the luxury sweet rate?豪华套间的费用是多少?165. Take a brochure of your hotel, please.请拿一本你们的饭店指南。

166. Sorry, there isn't any available room.对不起,没有任何一间空房了。

167. Eighty dollars a night, including three meals.80美元一晚,包括三餐。

168. Fill in the hotel registration form, please.请填好这张登记表。

169. Here is your key, Room 203.给你钥匙,房间号是203.170. I'd like to check out now. Room No. 522.我现在想结账退房,房间号是522。

Situational Dialogue场景对话A: Good morning, Miss. I'm Wang Bing. I booked a doubleroom on the telephone yesterday.早上好,小姐,我叫王彬,昨天我通过电话预定了一个双人间。

B: Just a minute, please, Mr. Wang. Yes, we have a reservation.A double room for two. Is that right?请等会儿,王先生。

你到达酒店了么英语作文

你到达酒店了么英语作文

你到达酒店了么英语作文Title: Arriving at the Hotel。

Upon my arrival at the hotel, I was greeted with a sense of anticipation and relief. After a long journey, the prospect of settling into my accommodations was a welcomed thought. The journey had been exhausting, but the promise of comfort and relaxation at the hotel lifted my spirits.As I stepped through the doors of the hotel lobby, I was immediately struck by the elegant decor and welcoming atmosphere. The reception desk stood before me, manned by friendly staff ready to assist with any needs or inquiries. The ambiance was inviting, and I knew I was in for a pleasant stay.After checking in at the reception desk, I was directed to my room. As I made my way through the corridors, I couldn't help but admire the tasteful design and attention to detail evident throughout the hotel. Each step seemed tobring me closer to the comfort and tranquility that awaited me in my room.Finally, I reached my destination: my room. Opening the door, I was met with a sense of serenity as I took in the sight of the cozy furnishings and inviting ambiance. The room was spacious yet intimate, offering everything I needed for a comfortable stay.After settling in, I took a moment to relax and unwind. The journey had left me tired, but the comfort of my surroundings helped me to feel rejuvenated. I took the opportunity to freshen up before heading out to explore the hotel's amenities.One of the highlights of my stay was undoubtedly the hotel's dining options. From casual cafes to fine dining restaurants, there was something to suit every palate. I indulged in delicious meals prepared by talented chefs, savoring each bite as I soaked in the ambiance of the dining establishments.In addition to dining, the hotel offered a variety of recreational activities to enjoy during my stay. Whether I wanted to relax by the pool, work out in the fitness center, or explore the surrounding area, there was no shortage of options to keep me entertained.As the day drew to a close, I returned to my roomfeeling content and satisfied. The comfort and hospitalityof the hotel had exceeded my expectations, leaving me eager to return in the future. With a sense of gratitude, Isettled in for a restful night's sleep, knowing that I had found a home away from home at the hotel.。

出国酒店用语大全

出国酒店用语大全

出国酒店用语大全嘿,朋友!你是不是正计划着出国旅行,一想到要住酒店就有点小紧张呢?别担心,我这儿可有一箩筐超实用的出国酒店用语,就像一把把小钥匙,能帮你轻松打开在国外酒店顺利入住、愉快住宿的大门呢。

一、预订酒店(Booking a hotel)当你打电话或者在网上预订酒店的时候,这些话可太有用了。

你得先说“Hi, I would like to make a reservation.”(嗨,我想要预订房间。

)就好比你在一家很火的餐厅门口,对服务员说你想订个位子一样。

然后人家可能会问你啥时候入住,你就说“Check - in date would be [具体日期].”(入住日期是[具体日期]。

)这就像告诉出租车司机你要去哪儿一样明确。

要是你还想指定房型,那就说“I prefer a double room with a sea view.”(我想要一间能看到海景的双人房。

)这就像是你去买蛋糕,指定要草莓味的那种感觉。

二、到达酒店(Arriving at the hotel)到酒店啦,哇塞,这时候你走向前台,微笑着说“Good day! I have a reservation under [你的名字].”(你好!我有一个以[你的名字]预订的房间。

)这就像是你去参加一个聚会,告诉门口的人你是被邀请来的。

要是前台工作人员说房间还没准备好,你可别着急上火,你可以说“Is it possible to check - in a bit earlier? I'm a bit tired after the longjourney.”(有没有可能早点入住呀?长途旅行之后我有点累了。

)这就像你跟朋友商量能不能提前吃午饭,因为你饿坏了。

三、酒店服务咨询(Inquiring about hotel services)住酒店嘛,肯定得享受享受服务啦。

如果你想知道酒店有没有健身房,你就问“Does the hotel have a gym?”(酒店有健身房吗?)就像你问朋友这附近有没有好玩的公园一样。

英语口语话题训练at the hotel在宾馆

英语口语话题训练at the hotel在宾馆

More Questions
A: Is there a restaurant / gym / pool? B: Yes, it’s on the xx floor.
A: Is breakfast included? B: Yes. / No. --- How much is breakfast per person?
At the Hotel
Types of Rooms
Single room
Double room
Triple room
Queen room
King room
Suito check in. • A: Do you have a reservation?
A: How much is it? B: It’s $5 per person. A: It’s too expensive. / That’s too bad. What’s the latest time do I check out? B: (You need to check out) before 1pm. A: Thanks. B: Enjoy your stay.
A: What time is breakfast? B: From 7:30 to 9:30.
A: What’s the Wi-Fi password? B: It’s on your key card.
➢ Is there a shop / a subway station nearby? ➢ Can you show me on the map? ➢ Can we have the rooms next to each other?
A: Hello, front desk. Can I help you?

情景会话Atthehotel...。...。

情景会话Atthehotel...。...。

情景会话Atthehotel...。

...。

At the hotel 宾馆服务基本词汇:register 登记hotel 饭店Just a minute. 稍候。

single room 单人间double room 双人间主要句型:I have a room registered in your hotel.我在这家宾馆预定了一个房间。

Just a minute, please.请稍候。

情景会话:A: Good evening, sir. Can I help you?晚上好,先生。

需要帮忙吗?B: I have a room registered in your hotel. My name is John Smith.我在这家宾馆预定了一个房间。

我的名字是约翰·史密斯。

A: Just a minute, please. Yes, a single room for October 15.请稍候。

是的,十月十五日一个单人间。

B: That's right.正是。

用法说明:到达所预定的饭店后,首先要到总台询问房间是否已经确认,这时候总台的服务员会马上查询记录,通常接待的问话是Can I help you?或What can I do for you? 这类的句型,意思是我能帮你吗?回答的时候只需报出名字和预定的时间就可以了。

register是登记的意思, to have a room registered的意思是登记了一个房间。

Just a minute, please. 是请您稍候的意思,表达同样的意思也可以说A moment please.。

October 15应该读成:15th;October 20应该读成:20th补充情景对话:A: Excuse me. I’m John Smith from the United States. I have made a reservation here for a week.对不起, 我是从美国来的约翰·史密斯。

Unit 2 Part 2 At the Hotel

Unit 2 Part 2 At the Hotel

8. 如果是总线转错内线时,可以回答: 如果是总线转错内线时,可以回答: This is Room Reservations. I’ll transfer your call to Restaurant Reservations. 这里是客房预约处,我帮您转接到 这里是客房预约处, 餐厅预约柜台。 餐厅预约柜台。 I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please. 不好意思,这是直接电话。我们无法为您转接中式餐厅。 不好意思,这是直接电话。我们无法为您转接中式餐厅。 请您改拨2234-1156好吗? 好吗? 请您改拨 好吗 public phone; telephone booth; Extension(内线 分机 内线)分机 ; 内线 How do I get an outside line? 如何打外线? 如何打外线? Switchboard, telephone exchange 总机
Unit 2
Part 2
At the Hotel
Basic Rules
在正式的酒店英语中,基本疑问句型可分为下列四种: 在正式的酒店英语中,基本疑问句型可分为下列四种: 1. May I ~ 2. Could you ~ 3. Would you ~ 4.Shall I ~? 只要理解这四种基本的句型,就可以处理大部分业务上的状况。 只要理解这四种基本的句型,就可以处理大部分业务上的状况。 1.自己要做什么事时,就使用May I ~ .自己要做什么事时,就使用 May I have your name, please? 请问尊姓大名 May I have your check-out time, please? 请问您什么时候结帐离开? 请问您什么时候结帐离开? May I see your passport, please? 请让我看一下您的护照好吗? 请让我看一下您的护照好吗? May I know your nationality, please? 请问您的国籍是什么? 请问您的国籍是什么? 2. 麻烦客人时,可使用 . 麻烦客人时,可使用Could you ~ Could you fill out the form, please? 请您填写这张表格好吗? 请您填写这张表格好吗? Could you write that down, please? 请您写下来好吗? 请您写下来好吗? Could you hold the line, please? 请不要挂电话好吗? 请不要挂电话好吗?
  1. 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
  2. 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
  3. 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。

At the Hotel
1. Mr. White comes to a hotel to book a room.
1.What kind of room does Mr.White want?
2.How much is the room?
Clerk:Good afternoon, sir.Can I help you?
Mr.White:I want a room, please.
Clerk:What kind of room would you like, sir?We have single and double rooms.
Mr.White:I'd rather like a double room.
Clerk:One double room.Right.For how many nights, sir?
Mr.White:Four nights.
Clerk:Would you please fill in the form?
Mr.White:OK.(a few minutes later)I have finished.How much is the room?
Clerk:400 RMB per night with tax.
Mr.White:All right.I take it.
Clerk:Here is your key, sir.Room number is 405.Have a pleasant stay.If there is something I can do for you, please let me know.
Mr.White:Thanks a lot.
Clerk: My pleasure.
2.Bush asks for service at the hotel.
Q: 1. What does Bush want?
2.When does Bush need a morning call?
Clerk:Hello!What can I do for you?
Bush:This is Room 316.Please bring me a pot of coffee and some ice.
Clerk:All right.Please wait for a few minutes.Anything else?
Bush:Yes.I would like to have some clothes dry-cleaned.
Clerk:Please put your clothes in the paper bag and write down the contents of the clothes on it.
Bush:Will it be ready by tomorrow?
Clerk:Sure, sir.
Bush:By the way, I'd like a wake-up call, please.
Clerk:Could you tell me what the time is?
Bush:7 o'clock tomorrow morning.Thank you.
Clerk:You're welcome
3.Mr. Black is going to check out.
Q: 1. When will Mr.Black leave?
2. Does Mr.Black pay by card or by cash?
Clerk: Good morning, sir.What can I do for you?
Mr.Black:I'm leaving at 9:00 a.m.,so I'd like to check out now.
Clerk: Yes, sir.May I have your room number?
Mr.Black:Room 1936, and my name is Norman Black.
Clerk: All right.Please wait a minute.I will get your bill for you right away. Mr.Black:Thanks.
Clerk: Here is your bill.Please check it and put your name here.
Mr.Black:OK.Excuse me, what's this charge for here?
Clerk: That's for the lunch you ordered from the room service.
Mr.Black:Oh, yes, it's on Sunday noon.I almost forgot.Sorry about that.
Clerk: That's all right.
Mr.Black:Well, here is the credit card.
Clerk: Thank you.I hope we'll have the pleasure to serve you in the future.Wish you have a good trip.。

相关文档
最新文档