秘书英语unit 1PPT课件
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涉外秘书英语听说unit 1 You are Welcome
© Copyright 2014 Xilinx
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Dialogue 3
estimate vt. 评估，评价 estimator n. 评价师，评估员
refer v. 委托 claim v. 要求，索取
simplify v. 简化
© Copyright 2014 Xilinx
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• In 1952, Mary Barrett, president of the National Secretaries Association, C. King Woodbridge, president of Dictaphone Corporation, and American businessman Harry F. Klemfuss created a special Secretary's Day holiday, 7)__to__re_c_o_g_n_iz_e_th_e__h_ar_d_w_o_r_k_o_f_th_e__st_a_ff_i_n_th_e__of.fice The holiday caught on, and 8)d_u_r_in_g_t_h_e_fo_u_r_th__w_e_e_k_o_f _A_pril is now celebrated in offices all over the world. It has been renamed "Administrative Professional's Week" to
涉外秘书英语听说unit 1 You are Welcome
© Copyright 2014 Xilinx
.
Unit 1 You are Welcome
A Background Information
文秘专业英语Unit1
Contents
Part One
Dialogues
Part Two Useful Expressions Part Three Part Four Part Five Simple Writing Exercises Social Etiquette
Dialogues
Dialogue One
Susan is asked to accompany the clients, Mr. and Mrs. Blair from USA to enjoy a famous Beijing Opera Performance — Farewell My Concubine at the White Swan Theater. Now they come in the theatre. S: Susan Brown T: Oh, Ladies first. S: Thank you. Here we are. Take your seats please. T: Tony Blair J: Jennie Blair
Tips for Entertaining Your Clients
Try something unusual, like opera which may give your client an once-in-alifetime experience. But the problem goes with opera is they don’t know what’s going on when they attend a performance. All you have to do, really, is
Part 1
Part 2
Part 3
文秘英语PPT课件
the corresponding English equivalents.
executive is away?
• What should a secretary do with different documents
• What recommendations can a secretary make?
Reading A: Homework
• Finish all the exercises in Reading A. • Preview Reading B.
• 2. What skills should a secretary possess?
Reading A: Reading Activities
New words and Expressions: Try to find out
the corresponding English equivalents.
English for Secretary
Email: Mobile:
Unit 1 Professional Secretary
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
Speaking: 2 Periods
• 英语公务信函的书写格式有三种：缩进式（ Indented Style)、齐头式（Blocked Style)、混 合式（Modified Style）
Unit 2 Observing Proper Office Etiquette
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
executive is away?
• What should a secretary do with different documents
• What recommendations can a secretary make?
Reading A: Homework
• Finish all the exercises in Reading A. • Preview Reading B.
• 2. What skills should a secretary possess?
Reading A: Reading Activities
New words and Expressions: Try to find out
the corresponding English equivalents.
English for Secretary
Email: Mobile:
Unit 1 Professional Secretary
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
Speaking: 2 Periods
• 英语公务信函的书写格式有三种：缩进式（ Indented Style)、齐头式（Blocked Style)、混 合式（Modified Style）
Unit 2 Observing Proper Office Etiquette
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
文秘英语Unit 1(kitty)
Section 2 Viewing and speaking
Video Demostration
Applying for the position of Sales Manager
Task 1: (T) or (F)
1) In the summers of 1996 and 1997, Merry worked as a salesgirl for this company in Guangzhou. 2) Merry passed TEM 8 at college, and she is good at oral English. 3) Merry has worked for United Butter for two years since she graduate m college. 4) Merry will be in charge of the marketing activities in southeast China. 5) Merry’s current annual income at United Butter is 150 thousand.
Curriculum Vitae
Name: Merry Wang Nationality: Chinese Address: 348 Main Road Guangzhou, Guangdong Telephone: (020) 1234-5678 Email: merrywang@
Task 2. Conversation Reproduction A: May I come in ?
B: Yes, please do. come for an interview A: Good morning,sir. My name is Merry Wang. I’ve______________, as requested. B: Nice to meet you, Miss Wang. I am Harry White. Director of the HR Department. ___________________________________I was expecting you. Please,take a Seat. A: Thank you. B: Well, Miss Wang, you are applying for the position of How do you know about our company Sales Manager, right?_____________________________________? your TV commercials They are A: I got to know your company from__________________. elaborately designed _______andprocedured ________, and leave me deep impression. And in the summers of 1997 and 1988 I worked as a sales girl for Your company in Guangzhou.
英语课件-unit1
2 018
英语课件
UNIT 1—Working Together
01 Lead-in 02 Listening & Speaking 03 Reading & Writing 04 Language in Use 05 Problem Solving
Unit Goals
Learners should be able to understand the talk about workmates talk about co-workers' behaviors read about working with different people write about how to deal with difficult co-workers.
01 Lead-in Memo
Lead-in
The following is tina's memo - a list of things to do. Match the pictures with the persons she needs to call.
Memo ① 19 : 00 a.m. talk with co-workers（同事） about the working plan ② 11: 30 a.m. phone a client(客户) for the next meeting ③ 2: 10 p.m. ask the secretary (秘书) to print a report ④ 3: 00 p.m. give the technician (技师) a call about the computer
keep…in mind learn the ropes as often as possible have nothing to do with
英语课件
UNIT 1—Working Together
01 Lead-in 02 Listening & Speaking 03 Reading & Writing 04 Language in Use 05 Problem Solving
Unit Goals
Learners should be able to understand the talk about workmates talk about co-workers' behaviors read about working with different people write about how to deal with difficult co-workers.
01 Lead-in Memo
Lead-in
The following is tina's memo - a list of things to do. Match the pictures with the persons she needs to call.
Memo ① 19 : 00 a.m. talk with co-workers（同事） about the working plan ② 11: 30 a.m. phone a client(客户) for the next meeting ③ 2: 10 p.m. ask the secretary (秘书) to print a report ④ 3: 00 p.m. give the technician (技师) a call about the computer
keep…in mind learn the ropes as often as possible have nothing to do with
文秘英语 unit 1 Introduction to Secretarial Work
Useful Expressions：
10. Trust and responsibility between
10. 老板和秘书之 间要互相信任，要 彼此负责任，这对 于整个公司至关重 要，也有助于提高 工作效率。
the boss and the
secretary is vital to the
whole company and
contributes to efficiency.
Situational
Dialogues：
Situation 1: Ma Li, specializing in bilingual secretary, is soon to graduate from Xi’an Foreign Languages University. Now she is receiving an interview for a secretary post in a foreign trade company.
University as an English
major. I specialize in
English Secretarial Studies.
Useful Expressions：
2. 我会操作传真机
2. I can operate a
和复印机。 3. 至于薪水，还是 由您根据我的能力
facsimile machine and a 来定吧。
• Situation: Mr. Andrew invites Sun Li, his new secretary to have the lunch together. Now they are talking over lunch about the ideal secretary.
文秘英语Unit 1(kitty)
EMPLOYMENT HISTORY 2003-present Working at United Butter, being the Brand Manager for two years, responsible for the Panda line of Biscuits.
EDUCATION 1999-2003 Sun Yat-sen University, Guangzhou, Bachelor of Business Administration.
Telephone Screening Interview In-person Screening Interview Selection Interview Work Sample Interview Peer Group Interview Group Interview Luncheon Interview Stress Interview Videoconference Interview
4) Merry will be in charge of the marketing activities in southeast China.
5) Merry’s current annual income at United Butter is 150 thousand.
Curriculum g and speaking Video Demostration
Applying for the position of Sales Manager
Task 1: (T) or (F)
1) In the summers of 1996 and 1997, Merry worked as a salesgirl for this company in Guangzhou.
EDUCATION 1999-2003 Sun Yat-sen University, Guangzhou, Bachelor of Business Administration.
Telephone Screening Interview In-person Screening Interview Selection Interview Work Sample Interview Peer Group Interview Group Interview Luncheon Interview Stress Interview Videoconference Interview
4) Merry will be in charge of the marketing activities in southeast China.
5) Merry’s current annual income at United Butter is 150 thousand.
Curriculum g and speaking Video Demostration
Applying for the position of Sales Manager
Task 1: (T) or (F)
1) In the summers of 1996 and 1997, Merry worked as a salesgirl for this company in Guangzhou.
文秘专业英语.ppt
your prices are favorable, our company will place the order right now. S: OK, our quotation just depends on the size of your order4 . ts
Part One
Dialogues
Part TwoUseful Expressions
Part Three
Simple Writing
Part Four Part Five
Exercises Social Etiquette
Dialogues
Dialogue One
Susan is at her office, a call from Judy Brontte, a potential client is reaching her for the inquiry of a new product. S: Susan Brown J: Judy Williams S: ABC Company. Susan Brown speaking. J: Hello. This is Judy Williams from Morgan Limited Corporation. I’d like some
文秘专业英语
Unit 3
Effective Telecommunications
Study Objectives
❖ 学习用英语与公司同事､客户进行电话沟通的技巧 ❖ 学习用英语接听及拨打电话的常用语 ❖ 了解办公室接听电话的基本礼仪 ❖ 掌握电话留言及备忘录的写作格式与规范
Tips for Preparing a Business Call
Part 1
Part One
Dialogues
Part TwoUseful Expressions
Part Three
Simple Writing
Part Four Part Five
Exercises Social Etiquette
Dialogues
Dialogue One
Susan is at her office, a call from Judy Brontte, a potential client is reaching her for the inquiry of a new product. S: Susan Brown J: Judy Williams S: ABC Company. Susan Brown speaking. J: Hello. This is Judy Williams from Morgan Limited Corporation. I’d like some
文秘专业英语
Unit 3
Effective Telecommunications
Study Objectives
❖ 学习用英语与公司同事､客户进行电话沟通的技巧 ❖ 学习用英语接听及拨打电话的常用语 ❖ 了解办公室接听电话的基本礼仪 ❖ 掌握电话留言及备忘录的写作格式与规范
Tips for Preparing a Business Call
Part 1
秘书英语Unit 1
Part 1 Secretary Routine文秘办公Unit 1 Letter, Fax and Telegram信件、传真和电报Top Sentence典型例句1. Please send a contract to XYZ Company about project A and urge them to sign the offer as soon as possible.请给XYZ公司寄一份关于A工程的合同，并催促他们尽快还盘。
2. Would you please send this fax together with the contract terms to Mr. Smith? 请你将此传真连同合约条款一起发给史密斯先生好吗？3. Process the letters yourself and keep them on files.你自己处理这些信件，然后存档。
4. This is an urgent letter which should sent by registered express airmail.这是一封急信，需用航空挂号快递寄出。
5. The others are ordinary letters. You may send them by surface mail.其他的都是普通信件，用平信寄出就行了。
6. Should I enclose this commercial paper with this letter?我要不要随信附寄这份商业文件呢？7. I want to send a cable first, then send an invoice.我想发一个电报并邮寄一张发票。
Word and Phrases生词与词组acknowlege告知收到，答谢clear清楚的，清晰的fax传真out of order故障page number页码receipt接收Fashion Coversations轻松会话Dialogue 1A: Annie, would you mind coming in for a while? 安妮，请进来一下好吗？B: Sure, sir. 好的，先生。
unit 1 介绍秘书工作
பைடு நூலகம்
10. 老板和秘书之 间要互相信任，要 彼此负责任，这对 于整个公司至关重 要，也有助于提高 工作效率。
Situational Dialogues： Dialogues：
Situation 1: Ma Li, specializing in bilingual secretary, is soon to graduate from Xi’an Foreign Languages University. Now she is receiving an interview for a secretary post in a foreign trade company.
[5]They prefer jobs where they are not pressured to do things that go against their sense of right and wrong. 本句中有两个定语从句， where they are not pressured to do things修饰先行词jobs；that go against their sense of right and wrong修饰先行词things。
[2] Secretaries spend much of their day dealing with information. In addition, they organize and maintain paper and electronic files. 本句中，主体结构为spend some time (in) doing sth.，其中doing sth.部分为介词in的宾语。请看下例：
Part 2 Text A:
• Text A: Secretaries • New Words • Phrases and Expressions • Notes • Exercises
10. 老板和秘书之 间要互相信任，要 彼此负责任，这对 于整个公司至关重 要，也有助于提高 工作效率。
Situational Dialogues： Dialogues：
Situation 1: Ma Li, specializing in bilingual secretary, is soon to graduate from Xi’an Foreign Languages University. Now she is receiving an interview for a secretary post in a foreign trade company.
[5]They prefer jobs where they are not pressured to do things that go against their sense of right and wrong. 本句中有两个定语从句， where they are not pressured to do things修饰先行词jobs；that go against their sense of right and wrong修饰先行词things。
[2] Secretaries spend much of their day dealing with information. In addition, they organize and maintain paper and electronic files. 本句中，主体结构为spend some time (in) doing sth.，其中doing sth.部分为介词in的宾语。请看下例：
Part 2 Text A:
• Text A: Secretaries • New Words • Phrases and Expressions • Notes • Exercises
秘书英语Unit1 How to Become a Competemt Secretary
1.1 Sprsking Module
Task Two Pair Work
B: That’s of great help. Well, if someone calls in to set up an appointment and on checking the diary you see it’s quite full, what should I do? A: Let them know the earliest they could see your boss. If it is quite a while away, say, a week or so, ask if it could be dealt with over the phone. If so, let them know you could arrange for the boss to give them a call as early as tomorrow. B: I see. A: Well, it is worth mentioning that if clients arrive early for their appointment, offer them a cup of tea or coffee. Always have some reading materials available to occupy them too. B: It’s very kind of you to offer your great help for me. A: It’s my pleasure.
1.1 Sprsking Module
Task Two Pair Work
Direction: Work with your partner on the following conversation Tips for a Secretary, using it as guide when making up your own conversation.
秘书英语课件
Reading Activity 2
Mary is a secretary in an Advertising Company. Mary is the secretary to Mr. Smith, who is the senior partner of Mr. Henry in Advertising Company. One day, Mr. Smith told Mary that he had to handle an emergency and could not see Miss Joy, a customer who had made an appointment with him because he had to be involved with a report.
Exercises:
Discuss the following questions with your partner. 1. What are the three main terms of payment? 2. Which method, a kind of bank credit， is usually used among the three kinds of terms of payment? 3. Do you know the three kinds of Remittance? 4. Say something about the two kinds of International Collection?
Objectives: 1. Grasp the oral expressions of receiving visitors in the office in English. 2. Learn some useful terms of payment, insurance and shipment. 3. Learn to use the formats and usual expressions of writing terms of payment, insurance and shipment in English.
秘书英语 Unit 1
须提到何月何日的报纸，有时工作机会是从朋友或介绍所听 来的，有时写信人不知某机构、公司有工作机会，毛遂自荐。 不论哪一种，求职信上一定要说明写信的缘由和目的。因此 首先应该表明你是在何家媒体看到应聘广告以及所要应聘的 职位。参考例句：
1.In reply to your advertisement in today’s newspaper, I respectfully offer my services for the situation.拜读今日XX报上 贵公司的广告,本人特此备函应征该职位。
are they? What are the most important qualities of a
secretary? What skills does a secretary need to have? What kind of relationship should a secretary and
3.With reference to your advertisement in (newspaper) of
May 2 for a clerk，I offer myself for the post.从五月二日XX报
上广告栏得知贵公司招聘一位职员，我愿应招
2）自我介绍 写信人应述明自己的年龄或出生年月、教育背景，尤
2.Replying to your advertisement into- days issue of the (newspaper), I wish to apply for the position in your esteemed firm.拜读贵公司在今日(报纸)上广告,特此备函应征贵公司该 职位。
Read the passage on P11 and answer questions.
1.In reply to your advertisement in today’s newspaper, I respectfully offer my services for the situation.拜读今日XX报上 贵公司的广告,本人特此备函应征该职位。
are they? What are the most important qualities of a
secretary? What skills does a secretary need to have? What kind of relationship should a secretary and
3.With reference to your advertisement in (newspaper) of
May 2 for a clerk，I offer myself for the post.从五月二日XX报
上广告栏得知贵公司招聘一位职员，我愿应招
2）自我介绍 写信人应述明自己的年龄或出生年月、教育背景，尤
2.Replying to your advertisement into- days issue of the (newspaper), I wish to apply for the position in your esteemed firm.拜读贵公司在今日(报纸)上广告,特此备函应征贵公司该 职位。
Read the passage on P11 and answer questions.
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（ ）1. Wang Lin’s English is not good enough to handle telephone calls in English.
（ ）2. Wang Lin has several years of work experience. （ ）3. Wang Lin has taken courses in Secretarial Principles and
5
C. Substitution Drills The HR manager asked me to come here for an interview. Please take a seat and have some water. D. Simulated Speaking Student A:
1. Have you ever had an interview? 2. What kind of clothing is appropriate on busionents (要素) a resume should contain.
financial（金融的） matters， have good judgement and be able to resolve problems， be able to prioritise（办事分轻重） and manage a heavy workload
（工作量）.
3
Warm-up
A. Look at the pictures and match them with the words or phrases in the box.
1
第一部分
整体概述
THE FIRST PART OF THE OVERALL OVERVIEW, PLEASE SUMMARIZE THE CONTENT
2
Background knowledge
To be a company secretary, you need to have excellent spoken and written communication（交流） skills， have good presentation（介绍） and negotiation（谈判） skills， have a good understanding of business and finance， be well-organised， pay attention to details， be able to understand and explain complex（复杂的） legal and
You are going to be interviewed for the secretary’s position. Now you have arrived at the reception desk and are being received by the receptionist. Student B: You are the receptionist. You should welcome the guests and visitors of the company with politeness and hospitality.
Office Administration in English Secretarial Studies. （ ）4. Wang Lin takes dictation in English at the rate of 150
4
Listening &Speaking 1
A. Extensive Listening Wang Lin is speaking with the receptionist of Xin Niu
Dairy Group. Listen to the Listening & Speaking 1 and answer the following questions. 1. What is the full name of the interviewee? 2. Who will be the interviewer? 3. When will the interview take place?
Unit 1 How to Become a Qualified Secretary
An Introduction of Plot With the growth of business, Xin Niu Dairy Group
decides to employ (雇用) a secretary who is proficient in English. Among a number of applicants (应聘者), the Group’s General Manager finally chooses Wang Lin as the company’s first secretary in charge of foreign business.
A. reception desk B. business suits C. resume D. office building E. hand-shaking F. having an interview
B. According to the above-mentioned words or phrases, answer the following questions.
6
Listening & Speaking 2
A. Extensive Listening The following is part of a conversation between Wang Lin and the HR manager. Listen to the Listening & Speaking 2 and decide whether the following statements are T (true ) or F (false).
（ ）2. Wang Lin has several years of work experience. （ ）3. Wang Lin has taken courses in Secretarial Principles and
5
C. Substitution Drills The HR manager asked me to come here for an interview. Please take a seat and have some water. D. Simulated Speaking Student A:
1. Have you ever had an interview? 2. What kind of clothing is appropriate on busionents (要素) a resume should contain.
financial（金融的） matters， have good judgement and be able to resolve problems， be able to prioritise（办事分轻重） and manage a heavy workload
（工作量）.
3
Warm-up
A. Look at the pictures and match them with the words or phrases in the box.
1
第一部分
整体概述
THE FIRST PART OF THE OVERALL OVERVIEW, PLEASE SUMMARIZE THE CONTENT
2
Background knowledge
To be a company secretary, you need to have excellent spoken and written communication（交流） skills， have good presentation（介绍） and negotiation（谈判） skills， have a good understanding of business and finance， be well-organised， pay attention to details， be able to understand and explain complex（复杂的） legal and
You are going to be interviewed for the secretary’s position. Now you have arrived at the reception desk and are being received by the receptionist. Student B: You are the receptionist. You should welcome the guests and visitors of the company with politeness and hospitality.
Office Administration in English Secretarial Studies. （ ）4. Wang Lin takes dictation in English at the rate of 150
4
Listening &Speaking 1
A. Extensive Listening Wang Lin is speaking with the receptionist of Xin Niu
Dairy Group. Listen to the Listening & Speaking 1 and answer the following questions. 1. What is the full name of the interviewee? 2. Who will be the interviewer? 3. When will the interview take place?
Unit 1 How to Become a Qualified Secretary
An Introduction of Plot With the growth of business, Xin Niu Dairy Group
decides to employ (雇用) a secretary who is proficient in English. Among a number of applicants (应聘者), the Group’s General Manager finally chooses Wang Lin as the company’s first secretary in charge of foreign business.
A. reception desk B. business suits C. resume D. office building E. hand-shaking F. having an interview
B. According to the above-mentioned words or phrases, answer the following questions.
6
Listening & Speaking 2
A. Extensive Listening The following is part of a conversation between Wang Lin and the HR manager. Listen to the Listening & Speaking 2 and decide whether the following statements are T (true ) or F (false).