函电常用句型

投诉信常用句型：

I am writing to you to complain about….

I am writing to express my dissatisfaction with/at…

I beg to call your attention to the fact that…

I wish to refer you to an incident which occurred…, calling for some remedial action.

I very much regret to have to inform you that…

I am totally/completely disappointed/upset to find…

I find it awful/quite distressing that…

My experience in…on…(date) shocked me. I can hardly put up with it.

There are some problems with the … that I wish to bring to attention. For one thing, there is…. For another, …..

I can hardly stand/bear/tolerate/put up with it any more.

To improve the situation/solve the above problem, it is advisable for you to take the following measures:…

I look forward to a day when we could really enjoy a more efficient service.

I hope that the above situation will be improved as soon as possible.

If it is not properly settled, I would ask you to give my money back, or I would complain to the Consumer’s Association.

I request you to be kind enough to solve the problem as soon as possible.

询问信、请求信常用句型：

I would like to inquire about some information concerning/regarding….

I am writing in the hope that you can…

I am writing because I would like to…

Needless to say, your approval of my request will be beneficial not only to myself but to the company.

Could you tell me what I have to do to…

It is sincerely requested that you…

My first question is that …

Should I need to send further materials, please let me know.

If additional information is required, please advise me at your early convenience.Should I send you copies of my qualification in advance?

I would be much obliged to you if you could let me know the procedures I have to go through.

Y our prompt and favorable attention to my inquiry would be highly appreciated.

Please render me some valuable advice which is conducive to my final decision.

I am looking forward to a favorable reply at your earliest convenience.

道歉信常用句型：I am writing this letter to express my regret…

I am writing to apologize for…

I would like to give you my apology for…

I am very sorry to say that…

I must apologize about (not) doing sth…

Please accept my sincere apology for…

I am writing to say sorry for…

I am terribly sorry, but…

Once again, I am sorry for any inconvenience caused.

Please allow me to say sorry again.

Hope you can accept my apologies and understand my situation.

I sincerely hope that you will be able to think in my position and accept my apologies.

I want to let you know how regretful I am feeling now.

I am sorry that I c an’t… and trust that you will be able to understand.