秘书英语课件1
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秘书英语unit 1PPT课件
（ ）1. Wang Lin’s English is not good enough to handle telephone calls in English.
（ ）2. Wang Lin has several years of work experience. （ ）3. Wang Lin has taken courses in Secretarial Principles and
5
C. Substitution Drills The HR manager asked me to come here for an interview. Please take a seat and have some water. D. Simulated Speaking Student A:
1. Have you ever had an interview? 2. What kind of clothing is appropriate on busionents (要素) a resume should contain.
financial（金融的） matters， have good judgement and be able to resolve problems， be able to prioritise（办事分轻重） and manage a heavy workload
（工作量）.
3
Warm-up
A. Look at the pictures and match them with the words or phrases in the box.
1
第一部分
整体概述
THE FIRST PART OF THE OVERALL OVERVIEW, PLEASE SUMMARIZE THE CONTENT
（ ）2. Wang Lin has several years of work experience. （ ）3. Wang Lin has taken courses in Secretarial Principles and
5
C. Substitution Drills The HR manager asked me to come here for an interview. Please take a seat and have some water. D. Simulated Speaking Student A:
1. Have you ever had an interview? 2. What kind of clothing is appropriate on busionents (要素) a resume should contain.
financial（金融的） matters， have good judgement and be able to resolve problems， be able to prioritise（办事分轻重） and manage a heavy workload
（工作量）.
3
Warm-up
A. Look at the pictures and match them with the words or phrases in the box.
1
第一部分
整体概述
THE FIRST PART OF THE OVERALL OVERVIEW, PLEASE SUMMARIZE THE CONTENT
文秘英语PPT课件
the corresponding English equivalents.
executive is away?
• What should a secretary do with different documents
• What recommendations can a secretary make?
Reading A: Homework
• Finish all the exercises in Reading A. • Preview Reading B.
• 2. What skills should a secretary possess?
Reading A: Reading Activities
New words and Expressions: Try to find out
the corresponding English equivalents.
English for Secretary
Email: Mobile:
Unit 1 Professional Secretary
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
Speaking: 2 Periods
• 英语公务信函的书写格式有三种：缩进式（ Indented Style)、齐头式（Blocked Style)、混 合式（Modified Style）
Unit 2 Observing Proper Office Etiquette
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
executive is away?
• What should a secretary do with different documents
• What recommendations can a secretary make?
Reading A: Homework
• Finish all the exercises in Reading A. • Preview Reading B.
• 2. What skills should a secretary possess?
Reading A: Reading Activities
New words and Expressions: Try to find out
the corresponding English equivalents.
English for Secretary
Email: Mobile:
Unit 1 Professional Secretary
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
Speaking: 2 Periods
• 英语公务信函的书写格式有三种：缩进式（ Indented Style)、齐头式（Blocked Style)、混 合式（Modified Style）
Unit 2 Observing Proper Office Etiquette
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
秘书英语课件
Sales Contract/ Sales Confirmation When the seller or buyer completely agrees with the terms and conditions of an order, he will send a Sales Contract or Sales Confirmation or a Purchase Order or Purchase Confirmation to the other side to ask for counter-signature so as to avoid misunderstanding between them. Before sending out the contract or confirmation, you should pay special attention to the price, terms of payment, specification, quality and port of destination, etc.
Exercises: 1. What do you think of a qualified secretary? 2. Discuss the main functions of office management with your partner.
Reading Activity 2 Handling Emergencies It is very important for a secretary to handle emergencies such as dealing with an offensive telephone call, sending for an ambulance and reporting a fire and bomb alert. For one example, it’s a common thing for a secretary to receive an offensive or threatening telephone call. The usual way to deal with the situation is to cut off the caller at once and not to tell the name of the organization. The secretary should let the security office and the police know if the call continues.
Exercises: 1. What do you think of a qualified secretary? 2. Discuss the main functions of office management with your partner.
Reading Activity 2 Handling Emergencies It is very important for a secretary to handle emergencies such as dealing with an offensive telephone call, sending for an ambulance and reporting a fire and bomb alert. For one example, it’s a common thing for a secretary to receive an offensive or threatening telephone call. The usual way to deal with the situation is to cut off the caller at once and not to tell the name of the organization. The secretary should let the security office and the police know if the call continues.
《秘书三级英语》PPT课件
• aware of, as a whole, ring……up, bring forward, as far as, as a result of, are confident
aware of, as a whole, ring……up, bring forward, as far as, as a result of,
• The amount of stress a person can withstand depends very much on the individual. Some people are not afraid of stress, and such characters are obviously prime material for managerial responsibilities. Others lose heart at the first signs of unusual difficulties. When exposed to stress, in whatever form, we react both chemically and physically. In fact we make choice between light and fight. And in more primitive days the choices made the difference between life or death. The crises we meet today are unlikely to be so extreme, but however little the stress, it involves the same response.
• …It is when such a reaction lasts long, through continued exposure to stress, that health becomes endangered. Such serious conditions as high blood pressure and heart diseases have established links with stress. Since we cannot remove stress from our lives (it would be unwise to do so even if we could), we need to find ways to deal with it.
aware of, as a whole, ring……up, bring forward, as far as, as a result of,
• The amount of stress a person can withstand depends very much on the individual. Some people are not afraid of stress, and such characters are obviously prime material for managerial responsibilities. Others lose heart at the first signs of unusual difficulties. When exposed to stress, in whatever form, we react both chemically and physically. In fact we make choice between light and fight. And in more primitive days the choices made the difference between life or death. The crises we meet today are unlikely to be so extreme, but however little the stress, it involves the same response.
• …It is when such a reaction lasts long, through continued exposure to stress, that health becomes endangered. Such serious conditions as high blood pressure and heart diseases have established links with stress. Since we cannot remove stress from our lives (it would be unwise to do so even if we could), we need to find ways to deal with it.
文秘专业英语.ppt
your prices are favorable, our company will place the order right now. S: OK, our quotation just depends on the size of your order4 . ts
Part One
Dialogues
Part TwoUseful Expressions
Part Three
Simple Writing
Part Four Part Five
Exercises Social Etiquette
Dialogues
Dialogue One
Susan is at her office, a call from Judy Brontte, a potential client is reaching her for the inquiry of a new product. S: Susan Brown J: Judy Williams S: ABC Company. Susan Brown speaking. J: Hello. This is Judy Williams from Morgan Limited Corporation. I’d like some
文秘专业英语
Unit 3
Effective Telecommunications
Study Objectives
❖ 学习用英语与公司同事､客户进行电话沟通的技巧 ❖ 学习用英语接听及拨打电话的常用语 ❖ 了解办公室接听电话的基本礼仪 ❖ 掌握电话留言及备忘录的写作格式与规范
Tips for Preparing a Business Call
Part 1
Part One
Dialogues
Part TwoUseful Expressions
Part Three
Simple Writing
Part Four Part Five
Exercises Social Etiquette
Dialogues
Dialogue One
Susan is at her office, a call from Judy Brontte, a potential client is reaching her for the inquiry of a new product. S: Susan Brown J: Judy Williams S: ABC Company. Susan Brown speaking. J: Hello. This is Judy Williams from Morgan Limited Corporation. I’d like some
文秘专业英语
Unit 3
Effective Telecommunications
Study Objectives
❖ 学习用英语与公司同事､客户进行电话沟通的技巧 ❖ 学习用英语接听及拨打电话的常用语 ❖ 了解办公室接听电话的基本礼仪 ❖ 掌握电话留言及备忘录的写作格式与规范
Tips for Preparing a Business Call
Part 1
unit 1 介绍秘书工作
பைடு நூலகம்
10. 老板和秘书之 间要互相信任，要 彼此负责任，这对 于整个公司至关重 要，也有助于提高 工作效率。
Situational Dialogues： Dialogues：
Situation 1: Ma Li, specializing in bilingual secretary, is soon to graduate from Xi’an Foreign Languages University. Now she is receiving an interview for a secretary post in a foreign trade company.
[5]They prefer jobs where they are not pressured to do things that go against their sense of right and wrong. 本句中有两个定语从句， where they are not pressured to do things修饰先行词jobs；that go against their sense of right and wrong修饰先行词things。
[2] Secretaries spend much of their day dealing with information. In addition, they organize and maintain paper and electronic files. 本句中，主体结构为spend some time (in) doing sth.，其中doing sth.部分为介词in的宾语。请看下例：
Part 2 Text A:
• Text A: Secretaries • New Words • Phrases and Expressions • Notes • Exercises
10. 老板和秘书之 间要互相信任，要 彼此负责任，这对 于整个公司至关重 要，也有助于提高 工作效率。
Situational Dialogues： Dialogues：
Situation 1: Ma Li, specializing in bilingual secretary, is soon to graduate from Xi’an Foreign Languages University. Now she is receiving an interview for a secretary post in a foreign trade company.
[5]They prefer jobs where they are not pressured to do things that go against their sense of right and wrong. 本句中有两个定语从句， where they are not pressured to do things修饰先行词jobs；that go against their sense of right and wrong修饰先行词things。
[2] Secretaries spend much of their day dealing with information. In addition, they organize and maintain paper and electronic files. 本句中，主体结构为spend some time (in) doing sth.，其中doing sth.部分为介词in的宾语。请看下例：
Part 2 Text A:
• Text A: Secretaries • New Words • Phrases and Expressions • Notes • Exercises
文秘Unit 1 Professional Secretary
Translation: Job Responsibilities
• Relieve the executive of various administrative details • Coordinate and maintain effective office procedures and efficient work flow • Implement policies and procedures • Establish and maintain harmonious working relationships with others • Make appointments for the executive and maintain his or her calendar • Receive and assist visitors and telephone calls
• Arrange business itineraries and coordinate the executive’s travel requirements • Take action authorized during the executive’s absence • Take shorthand or longhand notes and transcribe from it • Sort, read and annotate incoming mail and documents • Compose correspondence and reports • Research and abstract information and supporting data in preparation for meetings etc.
秘书英语 Unit 1
须提到何月何日的报纸，有时工作机会是从朋友或介绍所听 来的，有时写信人不知某机构、公司有工作机会，毛遂自荐。 不论哪一种，求职信上一定要说明写信的缘由和目的。因此 首先应该表明你是在何家媒体看到应聘广告以及所要应聘的 职位。参考例句：
1.In reply to your advertisement in today’s newspaper, I respectfully offer my services for the situation.拜读今日XX报上 贵公司的广告,本人特此备函应征该职位。
are they? What are the most important qualities of a
secretary? What skills does a secretary need to have? What kind of relationship should a secretary and
3.With reference to your advertisement in (newspaper) of
May 2 for a clerk，I offer myself for the post.从五月二日XX报
上广告栏得知贵公司招聘一位职员，我愿应招
2）自我介绍 写信人应述明自己的年龄或出生年月、教育背景，尤
2.Replying to your advertisement into- days issue of the (newspaper), I wish to apply for the position in your esteemed firm.拜读贵公司在今日(报纸)上广告,特此备函应征贵公司该 职位。
Read the passage on P11 and answer questions.
1.In reply to your advertisement in today’s newspaper, I respectfully offer my services for the situation.拜读今日XX报上 贵公司的广告,本人特此备函应征该职位。
are they? What are the most important qualities of a
secretary? What skills does a secretary need to have? What kind of relationship should a secretary and
3.With reference to your advertisement in (newspaper) of
May 2 for a clerk，I offer myself for the post.从五月二日XX报
上广告栏得知贵公司招聘一位职员，我愿应招
2）自我介绍 写信人应述明自己的年龄或出生年月、教育背景，尤
2.Replying to your advertisement into- days issue of the (newspaper), I wish to apply for the position in your esteemed firm.拜读贵公司在今日(报纸)上广告,特此备函应征贵公司该 职位。
Read the passage on P11 and answer questions.
秘书英语unit 1 Introduction to Secretarial Work
examination.
Vocabulary
• 5. maintain vt. 保持；继续 • go on with something · • I maintain friendly relations with my neighbours. 我和邻居保持友好。 • 6. implement vt. 执行；履行 • perform or carry out · • We should implement the company„s decisions. 我们应贯彻执行公司的决议。
• 5,人力主管:(高翔) • 把握公司人力资源管理发展方向,不断建立完善公司 人力资源管理中培训体系,岗位责任体系及考核体系 ,同时根据公司的发展战略,及时调整制定出符合公 司的人才战略及人力资源管理模式. • 6,行政主管(马贵生): • 负责公司固定资产,办公用品的采购和管理;负责公 司内部的环境建设与管理和公司的后勤保障等工作 ;公司员工福利管理;配合行政外协不断完善发展公 司行政管理体系.
Language points
• 1.apart from… prep. 另外；除去 besides • Apart from the cost, it will take a lot of time. 除了费钱以外，还要花很多时间。 • 2.a variety of … a. all kinds of …/ various • 3.to begin with… adv. 首先first; in the first place · • To begin with, we must consider the problem • 首先，我们必须全面地考虑这个问题。
• • • • • •
3,总经理秘书(陈玉): 起草总经理讲话稿,并负责公司重要会议的记录及 会议纪要的整理;负责总经理签发文件的起草,打印, 登记和存档工作;协助总经理的日程安排,为总经理 接见访客做好预约工作.负责公司公文管理,档案管 理工作.配合企划主管进行相关工作.
秘书英语第三版教师用书unit 1
Unit 1 How does one become a secretary?本单元教学要求：1掌握秘书工作性质、写求职信的要领2了解求职过程4熟悉面试形式和准备面试的要领Section 1 Being interviewed一、背景知识面试主要是主考人员通过与应试者直接交谈的方式来考查其是否具备所报考职位应有的才能和某些素质，考查应试者的口头表达能力与交往能力，观察其举止、仪表与气质等。
所谈的多是关于应试者的经历、兴趣、求职动机以及有关的政治、经济、文化、社会等问题。
面试的形式主要有两种，一种是个别面试，另一种是分组面试。
在面试中，一般需要掌握3个原则：实事求是，随机应变，自圆其说。
另外，在面试中，要自始至终保持自信，但不要过度。
二、课前提问：1．What is an interview?2．Why is it done?3．Do you think it necessary? Why or why not?4．What questions do you like to ask if you were an interviewer? And why are they?5．What is an ideal job?6．What impression do you try to give in an interview?三、语言学习1. How do you do? 你好；你好吗？（初次见面时的问候用语）。
“Mary, I want youto meet my friend Fred. Fred, this is my wife, Mary.” “玛丽，2. 见见我的朋友弗雷德。
弗雷德，这是我爱人，玛丽。
”5. regarding （亦作：as regards）[介词] 关于：I wrote a letter regarding mydaughter's school examinations. 我写了一封关于我女儿学校考试的信。
文秘专业英语(第二版)Unit1 Seeking Employment as a Secretary
If you are anxioudsigaibtaoluwt aintctehrviews, when you are actually called into the interview room , take two or
three slow, deep breaths
and
.
your breathing
and
in good tim.e
It may seem totally obvious, buttakswe aitclahstolfofok at youronroatensything else (such as a pager or
might make a noise.
your mobile
) that
The key to a good interview itself is good
: prepaprreeapnariantfioornmal opening and closing statement
that emphasizes why you want the job and why you think you are particularly well
the Student Union the League Committee work-study program the Volunteers’Association Students’the Public Relationship Department Canton Fair extracurricular activities social practice in summer Excellent League Member
1
Unit 1 Seeking Employment as a Secretary
秘书英语课件(part 3)
Unit 2 Practice to Learn
Objectives
Theoretically To know how to make phone calls with proper etiquette Practically To know how to make arrangements through phone calls To know how to leave a telephone message
Unit 1 Read to Know
Section A : Phone Call Etiquette
Words and expressions:
etiquette (n.) 礼仪；仪式 maintain (vt.) 保持；坚持 professional (adj.) 专业的；职业的 monumental (adj.) 纪念碑的；雄伟的；不朽的 favorable (adj.) 良好的；讨人喜欢的 courteous (adj.) 有礼貌的；谦恭的 behave (vi.) 行为；举止；表现 facial (adj.) 面部的 non-verbal (adj.) 非口头的；非用言语的 weight (n.) 重量；重要（性）；分量 competitor (n.) 竞争者；对手 courtesy (n.) 谦恭；礼貌 option (n.) 选择；选项 ethic (n.) 道德规范；伦理
Tips on Cultural Awareness
Making calls Always know and state the purpose of the communication. When you reach a wrong number, do not argue with the person who answered the call or keep them on the line. Say: “I’m sorry, I must have the wrong number. Please excuse the interruption”. And then hang up. If you told a person you would call at a certain time, call them as you promised. If you need to delay the conversation, call to postpone it, but do not make the other person wait around for your call.
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A good secretary can handle public relations for a firm. For example, the secretary can acknowledge special events of clients, such as birthdays, by sending birthday cards.
Background knowledge
To be a company secretary, you need to have excellent spoken and written communication（交流） skills， have good presentation（介绍） and negotiation（谈判） skills， have a good understanding of business and finance， be well-organized， pay attention to details， be able to understand and explain complex（复杂的） legal and
One saying states that a secretary needs tact, endurance, enthusiasm, punctuality, speed, loyalty, brains and patience. In many cases, people who have the right qualities are offered management training so their talents can be developed to the fullest. After all, secretaries are key components of the company team.
( )4. Secretary is in a powerful position. An effective secretary increases its effectiveness.
financial（金融的） matters， have good judgment and be able to resolve problems， be able to prioritize（办事分轻重） and manage a heavy
workload（工作量）.
Warm-up
A. Look at the pictures and match them with the words or phrases in the box.
C. Substitution Drills The HR manager asked me to come here for an interview. Please take a seat and have some water. D. Simulated Speaking Student A:
Bosses who allow their secretaries to make use of their talents, skills, and intelligence often find that secretaries can help them with problem-solving. The boss who gets the best results by working with a secretary is the one who realises that the secretary is in a powerful position. An unmotivated secretary reduces the effectiveness of any office, whereas an ambitious secretary increases its effectiveness.
Student B:
You are the HR manager of Xin Niu Dairy Group. You should listen to A’s self-introduction attentively and ask him / her several questions based on it.
Read the passage and decide whether the following statements are T (true) or F (false).
( )1. A qualified secretary can write memos and correspondence effectively, thus saving time for the boss.
Listening & Speaking 2
A. Extensive Listening
The following is part of a conversation between Wang Lin and the HR manager. Listen to the Listening & Speaking 2 and decide whether the following statements are T (true ) or F (false). （ ）1. Wang Lin’s English is not good enough to handle telephone calls in English. （ ）2. Wang Lin has several years of work experience. （ ）3. Wang Lin has taken courses in Secretarial Principles and Office Administration in English Secretarial Studies. （ ）4. Wang Lin takes dictation in English at the rate of 150 words per minute.
You are going to be interviewed for the secretary’s position. Now you have arrived at the reception desk and are being received by the receptionist. Student B: You are the receptionist. You should welcome the guests and visitors of the company with politeness and hospitality.
A. reception desk B. ding E. hand-shaking F. having an interview
B. According to the above-mentioned words or phrases, answer the following questions.
Unit 1 How to Become a Qualified Secretary
An Introduction of Plot With the growth of business, Xin Niu Dairy Group
decides to employ (雇用) a secretary who is proficient in English. Among a number of applicants (应聘者), the Group’s General Manager finally chooses Wang Lin as the company’s first secretary in charge of foreign business.
Listening &Speaking 1
A. Extensive Listening Wang Lin is speaking with the receptionist of Xin Niu
Dairy Group. Listen to the Listening & Speaking 1 and answer the following questions. 1. What is the full name of the interviewee? 2. Who will be the interviewer? 3. When will the interview take place?
A secretary can compose effective letters and memos. That cuts down the amount of time the boss should spend on corresponding.
An efficient secretary can save the boss from time-consuming interruptions. The secretary can skillfully receive unexpected visitors and handle routine questions and problems. The secretary can schedule appointments to give the boss even best use of time.
Clerical skills are important, but they are not enough. Many firms look long and hard for the right person and agree that people who have certain characteristics make the best secretaries.
1. Have you ever had an interview? 2. What kind of clothing is appropriate on business occasions? 3. List some components (要素) a resume should contain.
Background knowledge
To be a company secretary, you need to have excellent spoken and written communication（交流） skills， have good presentation（介绍） and negotiation（谈判） skills， have a good understanding of business and finance， be well-organized， pay attention to details， be able to understand and explain complex（复杂的） legal and
One saying states that a secretary needs tact, endurance, enthusiasm, punctuality, speed, loyalty, brains and patience. In many cases, people who have the right qualities are offered management training so their talents can be developed to the fullest. After all, secretaries are key components of the company team.
( )4. Secretary is in a powerful position. An effective secretary increases its effectiveness.
financial（金融的） matters， have good judgment and be able to resolve problems， be able to prioritize（办事分轻重） and manage a heavy
workload（工作量）.
Warm-up
A. Look at the pictures and match them with the words or phrases in the box.
C. Substitution Drills The HR manager asked me to come here for an interview. Please take a seat and have some water. D. Simulated Speaking Student A:
Bosses who allow their secretaries to make use of their talents, skills, and intelligence often find that secretaries can help them with problem-solving. The boss who gets the best results by working with a secretary is the one who realises that the secretary is in a powerful position. An unmotivated secretary reduces the effectiveness of any office, whereas an ambitious secretary increases its effectiveness.
Student B:
You are the HR manager of Xin Niu Dairy Group. You should listen to A’s self-introduction attentively and ask him / her several questions based on it.
Read the passage and decide whether the following statements are T (true) or F (false).
( )1. A qualified secretary can write memos and correspondence effectively, thus saving time for the boss.
Listening & Speaking 2
A. Extensive Listening
The following is part of a conversation between Wang Lin and the HR manager. Listen to the Listening & Speaking 2 and decide whether the following statements are T (true ) or F (false). （ ）1. Wang Lin’s English is not good enough to handle telephone calls in English. （ ）2. Wang Lin has several years of work experience. （ ）3. Wang Lin has taken courses in Secretarial Principles and Office Administration in English Secretarial Studies. （ ）4. Wang Lin takes dictation in English at the rate of 150 words per minute.
You are going to be interviewed for the secretary’s position. Now you have arrived at the reception desk and are being received by the receptionist. Student B: You are the receptionist. You should welcome the guests and visitors of the company with politeness and hospitality.
A. reception desk B. ding E. hand-shaking F. having an interview
B. According to the above-mentioned words or phrases, answer the following questions.
Unit 1 How to Become a Qualified Secretary
An Introduction of Plot With the growth of business, Xin Niu Dairy Group
decides to employ (雇用) a secretary who is proficient in English. Among a number of applicants (应聘者), the Group’s General Manager finally chooses Wang Lin as the company’s first secretary in charge of foreign business.
Listening &Speaking 1
A. Extensive Listening Wang Lin is speaking with the receptionist of Xin Niu
Dairy Group. Listen to the Listening & Speaking 1 and answer the following questions. 1. What is the full name of the interviewee? 2. Who will be the interviewer? 3. When will the interview take place?
A secretary can compose effective letters and memos. That cuts down the amount of time the boss should spend on corresponding.
An efficient secretary can save the boss from time-consuming interruptions. The secretary can skillfully receive unexpected visitors and handle routine questions and problems. The secretary can schedule appointments to give the boss even best use of time.
Clerical skills are important, but they are not enough. Many firms look long and hard for the right person and agree that people who have certain characteristics make the best secretaries.
1. Have you ever had an interview? 2. What kind of clothing is appropriate on business occasions? 3. List some components (要素) a resume should contain.