【销售员标准作业手册(第六部分)】 销售员英文翻译
销售员英文翻译【销售员标准作业手册】
《销售员英文翻译【销售员标准作业手册】》摘要:办理客户业前准备工作营业助理复上次该客户当面所交代或离穗电或函所应办工作是否已完成,如完成应速办妥,()客户送样品(图片),(二)支付国外佣金必须与国外公司订佣金可任何地支付契约影交会计销售员标准作业手册□ 办理客户业前准备工作营业助理复上次该客户当面所交代或离穗电或函所应办工作是否已完成,如完成应速办妥()营业助理对客户所寄拟仿制原样品,如准备报价、样品、印盒、纸套、标纸、标头、陈列箱、说明等,应即准备齐全,如有问题不能,应即向主管理请示如何处理(二)营业助理须将客户所欲购项目,应准备新报价,以满足客户再订购要(三)营业助理应客户所,代订饭店房、并前天应再与饭店络,不可有误(四)营业助理须通知装押助理,迟客户前日办妥L(五)如采购部有关科长配合准备工作者,营业助理应协调妥善对客户应预到公司日期□ 客户接待工作 ()如到机场迎接,营业部助理应向总科安排接机事宜,并应飞机抵达前与航空公司机场办事处络班机确定到达必须提前5分钟抵达机场或饭店将客人接公司(二)如客户赴工厂察看,营业助理应事先与工厂络,安排行程(三)如客户要游览名胜古迹,营业助理应事先安排观光行程□ 客户访接待 ()赴机场或饭店接客户前,营业助理应将有关、档案、样品等置业洽谈室(二)如客户要饮、食品等,营业助理应通知样品室准备(三)如采购部有关科长备询,营业助理应事先通知待命□ 客户接洽业 ()营业部理及助理陪客户挑选样品(二)客户挑选有兴趣产品,营业助理应即记录详细及产品编、规格、包装明细、材数,近工厂价格如有必要,得与有关科长协调报价如客户是以&或条件采购者,应即计算所拟报单位数量运费,如该产品客户以前曾购买者,则应记录前次厂价与卖价(三)与客户洽谈,对报价及客户所特有要规格、形态、、尺寸、厚、结构材、颜色、包装、品质、订购数量等营业助理应详细列入记录,必要画上该产品草图(四)如客户当日能定采购者,须待次日继续洽谈,营业助理应将所挑选出样品,留条嘱咐样品室暂保留业治谈室架子以免下次洽谈重复挑选(保留期限不得超星期)(五)如客户不予洽谈或已洽商完毕样品,营业助理应嘱咐样品室归还原处(六)客户如有任何询问应即核答复,如不能即答复,亦应向客户说明原因并告以何答复(七)与客户洽谈,对客户所交代工作应下次洽谈前完成□ 整理报价单 ()应客户要,将洽谈感兴趣产品,营业助理与采购部有关科长协调整理报价单,主管理理核打出交给客户(二)客户订购产品,营业助理应客户离公司当日或限将报价单单项总价及全部总价底稿整理妥当,呈主管理,扫报价单所规定份数增加二份如是&或,报价单上材数不予打出(三)营业助理,应即核对报价单是否与底稿相,如有错误即行修改确实无误,然抽出份报价单请示理,开国订单,连国订单装运并交装押助理(四)所有寄国外信件,报价单若其他切件须由营业助理核对,并寄出份上理签名处旁签名和签日期,送交主管理发出,但报关件由营业助理结并前行核对单价数量必须当日完成□ 开国订单营业助理应常核存报价单,并尽速请主管理会有关采购科长发出国订单,并存档报价单及卡或R L 上明承制工厂、厂价、国订单码及日期()订单上唛头可采用下列方式刻打3由营业助理写清楚(二)如国订单上数量、价格、包装、规格、唛头有变更,即发出“订单更改通知”,并与原国订单留底装订起(三)如是将国订单改开另工厂,则应国订单留底、验货、装运上明,“订单是原订单鬃重开,原订单作废”并存档报价单及卡或R L上更改国订单码、日期、承制厂名称价格,但工厂及签回上绝对不可明该订单是重开,并即将装运直接交装运押助理(四)原国订单如是改开别工厂,须用特别编,举例如下 KR0 (改开订单码) K0 (原订单码) (五)动退货,外箱上要打记,应订单上特别明,告知工厂(六)如是纺织品订单,亦应订单上明办G才可出口(七)印制样品请款,必附上样品才可付款(八)订单¥5,000以上,科长定要让科长签,才能寄出,如科长不而急寄出订单由营业部行定订单进否要由科长签才寄出,但如科长签订单,采购科长应协助出货,而催货则由营业部责(九)凡向工厂催货(包括配件及印刷品)切责任由营业助理责,但装押助理协助催货□ 开妥国订单 ()国订单开妥,须校对与报价单上所列包装、数量是否相(二)开妥国订单送主管理核签名留底存工厂及签回及验货交管制心3装运连报价单份交装押助理保存出货用签回逾0天工厂动签回,由管制心滤,如该订单单项金额超美金000元或人民币8万元以上者,通知有关副(助)理或外员责签回,(如金额超以上金额者不必硬性签回),如超美金5,000元者,必由各有关科长签回5管制心收到签回,核对单价、数量,如签回上有更改部分,应由管制心通知各承办助理再交行政助理处理交各有关人员更改样品室价格(三)营业助理收到出货样品,须详出货样品品质规格是否合客户要,如合则呈主管理将出货样品行保管,否则即刻请示旅客理如何处理,验货平面由主管理核收回再保留北部地区助理取回出货样品,仍交由管制心销案,行保管送他仓库出货样品亦取回,但贵重及体积太,助理可行定是否取回(四)工厂收到订单要承办助理改价,须由理定不可作主张□ 取样品 ()客户订购,但要样品项目应请示主管理会采购部有关科长向何工厂取样品,并填妥样品取函,以三交收发心以承留底(二)客户已订购者,应按报价单国订单上规定数量向有关工厂取样品(三)取样品如急迫,以电话与有关工厂及外员络(四)重要样品如限期仍收到回音,应即填写“重要样品逾期追问单”,交有关采购科长采取紧急措施(五)对外人员交办事项,应随督促如期完成,如有任何困难请示主管理处理(六)收到工厂样品应即详细检是否完无缺,如有规格不或损坏应速通知工厂重寄,并嘱咐改善及心包装(七)向工厂取样品,要明该工厂产品编,如无工厂编,须附上草图或相片(八)向工厂取样品,请勿写客户及地区名称(九)外借样品申请单上律附上"×3"相片留底(十)借(暂借)样品应心登记(十)凡拍成张相片以"×3"主附件取样品职责划分旧样品律由营业部直接向工厂或外员取若无法取得,请科长提供,由助理继续取,到完成止新样品律要科长责取,所谓新样品包括 ()客户送样品(图片)()旧样品但有部分更改者①外员编制隶属采购部,但其工作直接对营业部责②有订单新样品由科长责取样品到底③无订单新样品取期限已届,科长无法完成,应呈所属理,说明理由□ 寄样品给客户收到工厂所寄样品上,贴妥公司标签与品名 ()如以海邮或空邮寄出者,应打收件人地、姓名、电话、标签及L V五,四上签名及明日期交包景裹组寄出,将三随样品装入箱寄客户,二交收发归档,五存如样品数量多或价值高,而交涉仍付样品费者,应L V上明L RG并函向客户取样品费及邮费每3月依存五L V清理客户寄样品费邮费或其他费用,打B 用会计科长名义向客户取3寄国外包裹,由各助理行包,装入箱” 如寄出办出口配额者,承办助理应特别事先办理(二)如以航空货运方式寄出者,应打L V六单价打上虚价(不实价格)样品寄出随函寄给客户,五由航空货运公司签名交室收发人六存收到航空货运公司提单应核对航空运费、客户地及班机是否正确,如航空货运公司计算佣金核对,其余交室存档,如航空运费公司支付者 ,须客户确实收到货品才可签付运费(三)所有寄出国外样品须由理目,再行寄出□ 客户电函样品 ()收到客户电函,应立即请示理如何处理(二)收到客户拟仿制样品,或寄目录相片,其开发报价等,应即请示主管理若有居交订单者,请公司予以奖励(三)主管理外出,营业助理应己能力围所能管事先行管理,主管理返公司,再呈报处理如系紧急事项,应设法与主管理取得络,以便迅速处理□ 须确认样品、印刷品 ()如国订单上有样品、印刷盒、纸套、标纸、标头国外客户确认通,立即以公司印表格,寄交工厂及有关外员,留底份交装押签收,并原国订单装运上登记再交回营业助理留存如以电话通知工厂,应补寄通知以便安排出货(二)客户正式确认通样品,应会知有关外员或科长,规格正确以便验货□ 验货 ()如非专案订单因订购数量或外员忙碌,因地区偏远无法前往承制厂商货或因承制厂商品质差,外人员不能定可出货,外人员电或函通知营业助理应即请示主管理如何处理但北部地区、广州地区不论任何情况,应通知外员必须亲往验货(二)营业助理因重要问题须往工厂,应填出差申请表返回公司凭出差报告表,向总科请领差旅费(三)所有订单验货由管制心直接寄交外员,以便协助催货,如助理到仓库验货,行装运或留底□ 申请国外()佣金赔偿 ()营业助理填妥申请,送呈主管理、总理签名核准送交押汇科长,如赔偿须扣工厂者表上明并另填写扣款单份交会计,份交稽核,份交采购科长,份留底,以便工厂请款扣除,如是亲交穗客户,须备妥收据及护照影送交会计制单(申请四,其份留底) (二)支付国外佣金必须与国外公司订佣金可任何地支付契约影交会计每支付前由对方公司信指定由某人携带该公司开立收据支领(三)押汇科长收到国外汇款支出申请单,送交有关会计签收份,另份交稽核□ 对样品处理 ()出货样品营业助理必须取得并切实责验货无误予以行保管或予补样(二)收到工厂新样品,呈主管理,应附厂商住、电话及责人姓名及价格即送采购部有关科长编(三)承办助理收到新样品,应从速送采购部,如获订单,可得奖金(四)有密样品(专利或只能卖给专门客户)不可随便陈列样品室其订单及样品函科长栏应改填理名(五)如向商业部门借出样品,应填写“样品外借申请单”连彩色照片呈总理核方可借出(六)如有不可陈列印刷盒,由承办助理出纲L上明“不可陈列”样,先交管制心销案,再由管制心送交承办助理保管□ 销国订单 ()营业助理向装押助理签收“营业部订单货款支付核准单”须详细核对单价、数量及扣款事项并作付款记录交管制心核对,无误签名呈理,并将原国订单底上予以销(二)凡有退关税或退货物税工厂结关前请款律保留50%(包括送仓库货)如工厂急货款,亦应先开保证票□ 接到报价单与国订单装押助理收到由营业助理报价单与国订单,应核对报价单与国订单上包装、数量是否完全相,如发生错误或有疑问,应即与营业助理协调或请示主管理如何处理□ 签收L影 ()押汇科长收到L,即影印份送交营业理签收,再交营业助理核并存档上登记L码,、V以及金额,交装押助理(二)L可能发生问题如下收到L须先核对总金额、数量、单价是否正确收以L当天,如距有效日少三天,即须向主管理提出3通常L是可分批,如不可分打,须向主管理提出如由广东无直接船可到达港口,须看L是否可以船,如不可以须请示主管理,必须特别出口港不能指定广州5核对受益人全名、地有无错误6核对交易条件是B、、&是否相7L容有无错误8有无规定整批或限装货柜或特别指定船公司9如富户有数张L须看有无规定可予合并0如L直接由国外客户寄,而银行登记,须即请示主管理是否送银行核对其签是否合如远期付款L应看利息,是否由买方担,如否应即请示主管理如有怪异眼,或条款有违常理者,应即请示主管理□ 装船通知单 ()依照国订单规定交货日期月至月前开始作业,由装押助理按外勤人员报告或直接与工厂系填写装船通知单送货柜场者共四寄工厂,由装押助理写厂商信封交营业助理签再送收发二、三()寄有关外员,二上填妥确定出货日期、净重、毛重、才积、能如期交货原因寄回理,再交装押助理协调安排出货()如每超,美金5000元者,二交有关科长,三仍寄交外员四装押助理存货送仓库者填“送仓装船通知单”,共二寄工厂,由装押助理写厂商信封交营业助理签,再送收发二装押助理存如重要订单能如期交货,得填写“重要订单逾期追问单”交有关科长协助处理(二)如国订单规定收到L才通知生产者,收到L当日即装船通知单上明“L已收到”船期通常以期限前三星期宜(弹性应用) (三)如国订单规定须等样品确实通才生产者,当收到客户确认函电,由营业助理填写确认函交工厂 ,并将留底交有关装押助理签收,并国订单装运上登记,再交回营业助理,以便安排船期(四)如出口美、日地区,应将济部商品检验局原加工处所切结空白数份填妥,可随装船通知单寄往工厂或交外员盖填写寄回,才回济部商品检验局申请产地证明(五)确实出口货品是否含有须办退税进口零件,协调报关行与有关工厂办理手续□ 催货 ()送货柜场装船通知单发出星期如无回音交货,应该会营业助理向工厂或外勤业人员催货(二)退税寄公司,应先告知工厂填明承办人姓名,否则常很多助理有工厂货,退税往往误传,而发生工玫不能退税麻烦□ 收到仓库送进货单 ()装押助理收到进货单应即核对对所列唛头、数量、包装情况表是否与国订单合,如更正即刻通知仓储科长处理(二)收到进货单,通知助理前往仓库验货,并制订“莱部订单货款支付核准单”(三)如通知送货柜场而擅送仓库者,应扣运费□ 签订 ()依据出货明细表及国订单装运所示约材数计算体积重量(二)向拟装运船公司或报关行是否确实签到(三)船期如有提前或延,应立即与工厂系必配合(四)打须核是否每张打,如有漏打,应即补上,以免报关行船公司重打,浪费(五)签应提早星期或两星期,或事先以电话与船公司络订船位(六)如装整台货柜,必须货物实际重不可超船公司所规定重,如超应请示主管理处理□ 结关前工作 ()如由他库装货柜出货者,应提前将出货明细表份交仓储科科长,以便送货(货到或尚验货,应明细表上明) (二)(如由仓库出卡车者,须结关前二天将出货明细表交押汇科长,以便及通知卡车,货到或尚验货必须明细表上明(三)须密切仓库出货、车、唛头、数量及送货地,确定应即通知报关行(四)船期结关前日,确定出货明细表正确项目、数量,如所出货有配件印刷工厂者,须出货明细表上明(五)打RKG L六份,并其三分抬头改成V并其上明每工厂正确全名,统编、发票码,交营业助理核并填写出口登记四,五(财)连KG L三份V二份送交押汇科长盖,连退税交报关行,份交会计科长,其另份V行留底(六)出口登记上所列规定送件日期及预计入帐日期,应填写结关七天,如有迟延应写原因(七)送货当天早上必须络工厂确实出货、卡车码及到达,确定立即通知报关行(八)结关当天如有能确定工厂出货把握者,须立即修改,将该纲报关(九)货如依送达,所发生海关费用及规费应有记录,并签订单支付核准单填上应扣数目 ,请款扣除(十)装押助理如当日有结关货,须所有货到达确实报关完毕,才可下班(十)装押助理必须待进货柜场货确已送达无误才可制“营业部订单货款支付核准单”(十二)工厂出货发票要开送货当天日期、配件如分批出货,亦每次出货(磅货)即开当天发票,不可延迟送货(十三)工厂如货结关前,即已送达货柜场,而有退货物税或关税者,请款律暂保留50%,并货款支付核准单上明□ 结关工作 ()装押助理须询报关行及船公司,货是否确实出口无误,如确实无误,将出口明细表份交会计,另份送管制心,并将营业部订半日货款支付核准单交营业助理(二)催B必须确实结关次日取得,除非以错单出口者,须随催报关行,迟须星期取得,否则须向主管理报备(三)B到达,如要办理济部产地证明,须附上V份,工厂已盖原加工切结份及B副份送交报关行,以便办理产地证明(四)拿BL前须将留底正确无误份交报关行,以便到船公司拿BL核对(五)收到BL立刻核对材数与运费与容有无错误是否合(六)BL如须预付运费,应会营业助理填妥营业部杂费支付核准单交有关会计,如理不,争取效,可凭装押助理签名,即送会计付款,事由会计送给理、副理、助理补签(七)将件备妥,待件齐全,将全套押汇件另加出货明细表V,BL各份连出口登记三(稽核)四(押汇)交押汇科长,将必要件送银行押汇,出口登记三由押汇科长送稽核,由结关日起不得超七天,如有延误写原因,并须扣各理利息,并处罚装押助理(八)押准件存档及寄交客户由营业助理呈主管理分别寄出并存档上明“归档”,交收发心(九)押汇科长收到结汇证连信汇回条、出货明细表、V及BL各份送交有关会计□ 打L 视客户或理要,装押助理应按所办客户会营业助理打L三份,份由装押助理留存,两分交营业助理留存份,另份呈主管理□ 收到仓库存货周报表仓储科须每周上午半前将仓库周报表送交行政助理,行政助理午前送交装押助理,装押助理收到须填妥L期限栏及装船日期栏,并核对数量、唛头厂商无误交营业助理核对,每周二午下班前交主管理交行政助理,如仓库存货周报表上有错误须立刻电话与仓储科长系明□ 申请LL L ()向押汇科长取表填妥,即送主管理,总理签名核准交押汇科长申请,开发地信用状申请上须开给何工厂,手续费是否从工厂扣除(二)押汇LL L复印件份送押汇科长□ 货完全出清工作 ()国订单装运待货完全出清不再使用,行烧(二)L影待货完全出清不再使用,应即交押汇科长□ 核签报关费 ()核对唛头、件数是否无误,并出口登记留底销并出口登记上报关费栏登记该批报关费,以免报关行重复请款(二)报关费如多出规定费用,应签请理核准.。
销售员英文
销售员英文Salesperson: A Comprehensive GuideIntroductionSalesperson, also known as sales representative or sales associate, plays a vital role in promoting and selling products or services to customers. In this guide, we will explore the key qualities, skills, and strategies required to excel in the field of sales and become a successful salesperson. Whether you are new to sales or looking to enhance your existing sales skills, this document will provide you with valuable insights and actionable tips.1. Understanding the Role of a SalespersonAs a salesperson, your primary responsibility is to generate revenue for the organization by convincing potential customers to make a purchase. This involves identifying prospects, building relationships, understanding customer needs, and persuasively presenting products or services. A successful salesperson serves as a trusted advisor, offering solutions that meet the customer's needs and fostering long-term customer satisfaction.2. Essential Qualities of a SalespersonTo excel in sales, certain qualities are essential. These include:a) Excellent communication skills: The ability to articulate ideas clearly, actively listen, and understand customer needs.b) Enthusiasm and motivation: A positive attitude and strong drive to succeed are crucial in sales.c) Empathy and emotional intelligence: Understanding customers' emotions and building rapport can significantly impact sales success.d) Resilience and perseverance: The ability to handle rejection and bounce back from setbacks is essential in a sales role.e) Strong interpersonal skills: Developing relationships and effectively collaborating with customers and colleagues is crucial in sales.3. Key Sales Skillsa) Product knowledge: In-depth knowledge of the product or service being sold enables effective communication and addressing customer queries.b) Prospecting and lead generation: The ability to identify potential customers and generate leads is fundamental to sales success.c) Active listening: Understanding customer needs and pain points through active listening helps tailor sales pitches to their specific requirements.d) Problem-solving: Offering solutions to customer problems and demonstrating how products or services can address their challenges.e) Negotiation: Negotiating effectively to reach mutually beneficial agreements with customers and close deals successfully.4. Strategies for Successful Sellinga) Build rapport: Establishing a connection and building trust with customers is critical. Effective communication, active listening, and empathy can facilitate rapport-building.b) Understand customer needs: Taking the time to understand customers' goals, pain points, and preferences allows for tailored sales pitches and increased customer satisfaction.c) Demonstrate value: Clearly communicate the unique value proposition of the product or service, highlighting its features and benefits.d) Overcome objections: Addressing customer concerns and objections by providing relevant information and demonstrating how the product or service can address their specific needs.e) Follow up: Consistent follow-up is essential for nurturing leads and building long-term customer relationships.5. Continuous Learning and GrowthTo be a successful salesperson, continuous learning and growth are crucial. Stay updated with industry trends, new sales techniques, and product knowledge. Seek feedback from customers, colleagues, and supervisors to enhance your skills. Attend seminars, workshops, and training programs to develop and refine your sales acumen.ConclusionBeing a salesperson is a challenging yet rewarding profession. By developing essential qualities, mastering key sales skills, and implementing effective strategies, you can become a successful salesperson. Remember that building relationships and providing value to customers should be at the forefront of your approach. Continuously strive for growth and improvement, and with dedication, you can achieve exceptional results in your sales career.。
销售员的英语单词
销售员的英语单词推荐文章计算机系英语简历范文模板热度:销售人生职业规划范文热度:九年级上英语教学工作总结热度:超级简单的英语儿歌热度:超级好听的英语儿童诗歌热度:销售员就是以销售商品、服务为主题的人员。
在社会商业化活动中,起着重要的作用。
以实际的载体传递信息,同时加以渲染达成商品的成交。
那么你知道销售员的英语单词是什么吗?下面来学习一下吧。
销售员英语单词:salesperson销售员的英语例句:她是一个销售员。
She is a salesperson.十分吸引人的销售员。
A salesperson who comes on too strong.这名销售员完成了当月的销售目标。
The salesperson attained his sales goal for the month.你认为对一个销售员来说最重要的是什么?What do you think is the most important qualification for a salesperson?销售员总是夸赞他所卖的车子的品质。
The salesman always cries up the quality of the car he is selling.这名销售员完成了当月的销售目标。
The salesperson attained his sales goal for the month.销售员诱使她买下这辆车。
The salesman charmed her into buying the car.那销售员确实骗了她,因为他将旧录音机卖给了她。
That salesman really took her over when he sold her thatused taperecorder.穿着销售员为你推荐的鞋跑步。
Run in the running shoes that the salesperson recommends for you.他在与销售员讨价还价。
销售员职责(岗位职责)
销售员职责(岗位职责)英文回答:As a Sales Executive, I am responsible for driving sales growth and achieving revenue targets. My key responsibilities include:Prospecting and qualifying potential customers。
Developing and maintaining strong customer relationships。
Identifying customer needs and providing tailored solutions。
Negotiating and closing deals。
Managing the sales pipeline and forecasting revenue。
Staying abreast of industry trends and competition。
For example, recently I identified a potential customer who was looking for a new software solution. I reached out to them, understood their business needs, and demonstrated how our software could help them achieve their goals. After a series of meetings and negotiations, I successfully closed the deal, exceeding my sales target for the quarter.中文回答:作为一名销售经理,我负责推动销售增长和实现收入目标。
销售员必备英语100句(doc 9页)
销售员英语100句第一部分:招呼顾客1,Good morning ,sir。
Can I halp you ?先生,早上好,我能为您效劳吗?2,Good afternoon , madam ,May I halp you ?太太,中午好,您想买什么?3,Good evening ,miss , What can I do for you ?小姐,晚上好,您需要什么?4,Welcome to our countelr. 欢迎光临本柜5,Welcome to Wuhan plaza . 欢迎光临武汉广场6,Please take your time . 请随便看看Conversation A S:sales (营业员) C:Customer(顾客)S:Good morning ,sir。
Can I halp you ?先生,早上好,您想买什么?C:I’m thinking of buying a toy for my son.我想给我儿子买个玩具。
S:May I know how old is he?他几岁了?C:He’ll be six next Sunday. The toy is for his birthday.下个星期天他就六岁了,玩具是作为他的生日礼物。
S:I see .How about this one? 我明白了,这个怎么样?Conversation BS:Welcome to counter madam .what can I do for you ?欢迎光临本柜,你想买什么?C:I’m just looking around .我只是随便看看。
S:Please take you time .If any thing you like ,just let me now .请随便看看,如果看中什么,请告诉我。
C:Ok I will . thank you .谢谢,我会的。
Exercise 1练习当外宾走到你面前时,如何向顾客打招呼,员工之间相互练习。
市场营销专业术语中英文对照标准翻译
市场营销专业术语中英文对照标准翻译市场营销专业术语中英文对照标准翻译本文为市场营销中经常用到得一些中文与英文互译得标准用语,希望对市场营销从业人员有所帮助。
《财富》杂志Fortune案头调研Desk Research奥美公司Ogilvy & Mather白色商品White Goods百乐门Parliament百威啤酒Budweiser包裹销售法Banded Pack宝洁公司Procter &Gamble宝丽来Polaroid宝马BMW边际成本Marginal Cost边际收益Marginal Benefit标准差,均差Standard Deviation别克Buick波立兹调查公司Alfred PolitzResearch, Inc波旁王朝Ancient AgeBourbon波特福洛分析Portefolio Analysis产品差异Product Differentiation产品生命周期Product Life Cycle产品系列Product Line产品组合Product Mix阐述Presentation超级市场Supermarket成对比较法Paired parisons成功得理想主义者Successful Idealist承诺型消费者mittedBuyer程度测试Tachistoscope橙色商品Orange Goods冲动购买ImpulseBuying重叠率Duplication抽样Sampling传销Pyramid Selling传阅发行量Pass-on Circulation词语联想法Word Associaton刺激营销Incentive Marketing促销Promotion达彼思广告公司Ted Bates &Copany大卫·奥格威David Ogilvy戴比尔斯De Beers丹尼尔·斯塔奇公司DanileStarch& Staff 弹性Elasticity到达率Reach道奇Dodge第三者法Third—Person Technique第一提及Top of Mind电话访问Telephone Interview电通广告公司Dentsu电子售点数据EPOSData定量研究Quantitative Research定位Positioning定性研究Qualitative Research动机研究Motivation Research读者Readers读者人数Readership独特销售主张Unique Selling Proposition杜邦公司Du Pont多方面衡量Multi-dimensional Scaling多品牌战略Multi-brand Strategy惰性销售Inertia Selling恩格尔曲线EngelCurves二手资料Secondary Data发行量Circulation发行量稽核组织ABC仿造Me Too访问Interview访问员Interviewer非处方药OTC菲力普·莫里斯公司Philip Morris pany菲亚特FIAT肥皂剧Soap Opera分刊测试Split—runTest分销Distribution丰田TOYATA缝隙分析GapAnalysis浮动插播Floating Spot辅助回想Aided Recall付费发行量PaidCirculation复核Back Checking复核Validation富豪汽车VOLVO富可视Infocus富士胶卷FUJI FILM覆盖率Coverage盖凡尼克皮肤反应测试仪Galvanic SkinResponse Meter 盖洛普暨罗宾逊调查公司Gallup& Robinson,Inc概念测试ConceptTesting高度介入产品High InvovementProcuct革新消费者Innovators葛瑞广告GreyAdvertising公众调查公司Audience Research,Inc贡献Contrubution购买周期Buying Cycle孤独守巢人Empty Nesers鼓动销售Hard Sell故事板/分镜头表Storyboard故事完成法Storypletion观察调研法ObseravtionStudy广告Advertising广告/销售比率Advertising/Sales Ratio广告比重Advertising Weight广告标准Advertising Standard广告调查基金会(美国)Advertising Research Founda tion广告概要Advertising Brief广告口号Slogan广告目标即广告效果评测DefiningAdvertising Goals for Measured Advertising Results国际商用机器公司IBM过度杀伤Overkill过滤审查Screening哈佛商学院HarvardBusinessSchool红色商品RedGoods互补品plements花旗集团Citigroup华尔街WallStreet黄金时段Prime Time辉瑞Pfizer混合调查Omnibus Research混与调研Omnibus Research基本读者PrimaryReader稽核Audit吉芬商品Giffen Goods吉列Gillette集团购买Organizational Buying集中度Affinity集中市场细分ConcentratedSegmentation计算机辅助得电话采访puter Assisted Telephone Intervie wing记忆测试RecallTest记忆性Memorability佳能Canan家乐福Carrefour家庭(户) House Hold家庭稽核Home Audit家庭生活周期Family Life Cycle甲壳虫Bettle价格分析Values Analysis价格敏感Price Sensitive价格歧视Price Discrimination价格战Price War间接调研Off-the—research建议价格Remended Price箭牌口香糖Wrigley讲究派头得诉求SnobAppeal交叉销售Cross—selling交替需求Alternate Demand焦点小组(讨论)Focus group (Discussion)角色扮演Role Playing阶式渗透Cascading结构化访问StructuredInterview金佰利Kimberly-Clark浸透策略PenetrationStrategy精工SEIKO句子完成法Sentence pletion决策群Decision Making Unit决定性调研ConclusiveResearch卡通测试Cartoon Tests开放题Open-ended Question开机率Homes Using TV柯达Kodak壳牌Shell可变价格VariablePricing可口可乐Coca-Cola可丽舒Kleenex可信度Believability克莱斯勒Chrysler克劳德·霍普金斯Claude Hopkins客观瞧法Outside View肯德基炸鸡KentuckyFriedChicken口碑广告Word—of—mouth Advertising快流量消费品Fast—movingConsumer Goods 拉力Pulling Power拦截访问Intercept Interview乐观奔命者Optimistic Striver离差Deviation李奥·贝纳Leo Burnett李佛兄弟公司LeverBrothers力士Lux连带外部效应NetworkExternality联合调研/辛迪加Syndicated Research 联合分析ConjointAnalysis联合利华公司Unilever联想AssociationTechniques练习性预演Dry Run两步收费Two—partTariff量表Scale劣等商品InferiorGoods零售周期Wheelof Retailing零头定价法Odd-evenPricing漏斗深入法Funnel Approach露华浓Revlon乱数表Random-number Table罗塞·瑞夫斯Rosser Reevse罗夏测试Rorschach Test骆驼Camal马丁·迈耶Martin Mayer麦当劳McDonald's麦肯爱里克森广告公司Mccann-Erickson麦氏威尔咖啡Maxwell House Coffee卖方市场Seller’sMarket满意购买者SatisfiedBuyer盲测Blind Test毛评点Gross Ratting points媒体分析Media Analysis每千人(户)成本Cost Per ThousandFigure每千人成本Cost PerMille美孚Mobil美国报纸发行人协会AmericanNewspaperPublisher’s Association 美国电报电话公司AT&T美国广播公司ABC美国广告代理商协会4A’sTheAmericanAssociation of Advertising Agencies美国民意研究中心American Institute ofPublic Opin ion美国营销协会American Marketing Association美国运通American Express描述性调研DescriptiveResearch民意测验Opinion Poll明尼苏达矿务及制造业公司3M模似Simulation姆姆巧克力M&M耐克Nike尼尔逊公司A、C、Nielsen尼尔逊全国电视指数NielsenNational Television Index 尼尔逊受众测定器Nielsenaudiometer尼尔逊指数NielsenIndex欧宝OPEL欧洲民意测验与市场调研协会ESOMAR帕累托原理Pareto Principle派生需求DerivedDemand攀比效应Bandwagon Effect判断性抽样Judgement Sampling旁氏Pond's陪伴购物AcpaniedShopping配额Quota配额抽样Quota Sampling频率分布Frequency Distribution 品牌Brang品牌测试Brang Test品牌估价Brang Valuation品牌管理BrangManagement品牌偏好Brang Preference品牌认知Brang Awareness品牌形象Brang Image品牌性格Brang Personalities品牌忠诚度Brang Loyalty品牌转换成本Switching Cost品质认知度Perceived Quality七喜7UP期望值Expectations期望值Expected Value其她指导人Other-directed Person 企业标志Corporate Logo企业识别Corporate Identity前导性研究PilotStudy潜意识广告SubliminalAdvertising 强生公司Johnson & Johnson乔治·格里宾GeorgeGribbin情感购买者Like Friend情感象征EmotionalSymbol渠道冲突Channel Conflict全国性涵盖度Blanket人口统计学特征Demographics人员推销Personal Selling认识差距Cognitive Dissonance认知Awareness认知图表Perceptual Mapping日后记忆Day-after-recall入户访问Door-to-doorInterview软性促销Soft Sell萨奇公司Saatchi &Saatchi三维营销3-D商店稽核Store Audit社会等级Social Grading社会接受度Social Acceptability社会营销SocialMarketing深度访谈Depth Interview生存者Survivor生活方式Lifestyle声音比例SOV声音份额Share of V oice施乐Xerox时代华纳Time Warner时机感Sense of Timing时间档次Time Slot时序分析Time—Seriesanalysis识阈效应ThresholdEffect使用与态度Usage and Attitude市场策略得利润效果Profit Impact of MarketStrategy 市场调研Market Research市场调研/营销调研MarketingResearch市场细分MarketSegmentation市场占有率MarketShare视听众暴露度Impession收获战略Harvesting Strategy收入效应IneEffect收视(听)率Ratings收视率Television Rating售点POP售点POS斯塔奇数字Starch Figure斯坦利·里索Stanley Resor斯沃琪Swatch四点分析SWOT Analysis随机抽样Random Sampling索尼SONY态度Attitude探索性调研Exploratory汤橱浓汤Campbell’sSoup特许经营Franchise替代品Substitutes替代效应Substitution Effect天美时Timex听众调查Audience Research通用汽车General Motor同类相食Cannibalisation投射研究Projective Research图片响应法Picture Response Techniques 推拉战略PushandPullStrategies推力Push Power完成法pletion Techniques完全竞争市场PerfectlypetitiveMarket 万宝路Marlboro万事达卡Master Card威廉·伯恩巴克William Bernbach威士卡VISA维持者Sustainer伟哥Viagra胃溃疡峡谷Ulcer Gulch稳定插播AnchoredSpot问卷Questionnaire沃尔玛Wal-Mart Stores无品牌忠诚度No Brand Loyalty无提示认知UnaidedAwareness无准备调查访问Cold Calling西门子SIEMENS习惯购买者Habitual Buyer习惯性购买HabitBuying喜力Heineken系统销售System Selling细流战Drip Campaign显著特征SalientAttribute现场调研FieldResearch现场督导Conductor现场督导FieldSupervisor现场工作Field Work现场人员FieldForce线上活动Above-the-line线下活动Below—the—line相关群体Reference Group象牙牌香皂Ivory消费者购物固定样本ConsumerPurchase Panel 消费者内在需求Consumer Insight消费者偏好ConsumerPreferences消费者剩余Consumer Surplus消费者形象描述Consumer Profile销售定额SalesQuota销售反馈功能SalesResponse Function销售领域Sales Territory销售预测SalesForecast销售专集Sales Literature销售组合Sales Mix小组讨论GroupDiscussion心理图案学Psychographics心理戏剧Motivational Theater心智索引Mindex心智占有率Share of Mind新奇士Sunkist新人训练Orientation Training形象Image虚荣效应Snob Effect选择性分销Selective Distribution雪佛兰Chevrolet雅皮YUPPY眼睛轨迹研究Eye Tracking Research扬雅广告公司You ng & Rubicam样品Sample一次性购物One-stopShopping一手资料Primary Data伊莱克斯Electrolux宜家IKEA移情作用Empathy意见领导Opinion Leader因果性调研Causal Research营销会计稽核Marketing Audit营销近视Marketing Myopia营销组合10P’s营销组合4C’s'营销组合4P’s营销组合Marketing Mix营业额/到达率增长指数Turnover影响力等级Hierarchy ofEffects佣金制missionSystem由报纸决定(刊登位置)Run-of—paper 邮购Mail Order有提示认知AidedAwareness有效贮藏期限Shelf Life诱导转向法Baitand Switch语义差异法Semantic Differential 预检验Pre-testing原创性Originality原子状测试Atomistic Test岳母研究Mother-in—law Research 载波技术ZAP赞助Sponsorship詹姆士·韦伯扬James Webb Young展览会Exhibition争夺经营Scrambled Merchandising 正常商品Normal Goods直递Direct Mail直销Direct Marketing智威汤逊J、Walter Thompson重度消费者Heavy User主持人Moderator主题类化法Thematic Apperception属性特征Attributes住地居民细分法A Classification of ResidentialNeighborhoods 专家调研Specialist Research资料手册Fact Book自付优惠Self-liquidating Offer棕色商品Brown Goods最终用户End-user。
销售部门职位描述 中英文对照
职位描述:Mission:- Offering technical repair service to customers, supporting and coaching distributor’s technical service. Maintenance and installation support of instruments at the customer sites, Update of Systems-Software, Trouble shooting and complaint handling aligned with customer needs. Ensuring the efficiency and timeliness, working to optimize costs, turnaround time and quality to ensure long term customer satisfaction by coordinating distributors.为客户提供维修、保养、安装仪器、更新系统软件的技术服务。
对代理商进行技术支持和指导。
根据客户需要处理解决客户投诉。
与代理商一起协作确保及时有效地以最经济的方式和完善的品质来保证长期的客户满意度。
Contacts:- Internal: Sales, Customer Service Manager and Team Leader, and other sales and commercial staff mainly.- External: Distributors and key Accounts etc.T asks:1. Efficient and effective installation and maintenance in the field, Following up and solving technical incidents on the instruments, uninstalling and decontaminating instruments, monitoring expenses and local spare parts usage. 及时有效的安装,保养所在区域的仪器,跟踪和解决仪器的技术问题。
销售员标准作业手册(第六部分)(制度范本、DOC格式).DOC
销售员标准作业手册(第六部分)(制度范
本、DOC格式).DOC
收到仓库存货周报表仓储科须于每周一上午11时半前将仓库周报表送交行政助理,行政助理于午前送交装押助理,装押助理收
到后须填妥L/C期限栏及装船日期栏,并核对数量、唛头厂商无误后交营业助理核对,于每周二中午下班前交主管经理转交行政助理,如仓库存货周报表上有错误时须立刻去电话与仓储科长联系查
明。
□ 申请LOCAL L/C(一)向押汇科长取表填妥,即送主管经理,总经理签名核准交押汇科长申请,在开发本地信用状申请书上须开给何家工厂,手续费是否从工厂扣除。
(二)押汇时LACAL L/C复印件本一份需送押汇科长。
□ 货完全出清时的工作(一)国内订单装运联待货完全出清不再使用时,自行烧掉。
(二)L/C影本待货完全出清不再使用时,应即交押汇科长。
□ 核签报关费(一)核对唛
头、件数是否无误,并于出口登记本留底联注销并于出口登记本上报关费栏登记该批报关费,以免报关行重复请款。
(二)报关费如多出规定费用时,应签请经理核准。
第 1 页共 1 页。
销售员岗位职责
销售员岗位职责英文回答:As a sales professional, I am responsible for generating leads, building relationships with clients, and closing deals. My duties include:Prospecting and qualifying leads through various channels such as networking events, cold calling, and social media.Developing and implementing sales strategies tailored to specific clients' needs.Building strong relationships with clients through regular communication, active listening, and empathy.Presenting product or service offerings to clients, highlighting their benefits and addressing their concerns.Negotiating and closing deals, including price, terms, and delivery schedules.Tracking sales performance, identifying areas for improvement, and forecasting future revenue.中文回答:作为一名销售人员,我的职责是创造潜在客户,与客户建立关系,并达成交易。
我的工作包括:通过各种渠道,包括参加社交活动、冷电和社交媒体来寻找和评估潜在客户。
职位英文对照(最全)
职位英文翻译CEO(Chief executive officer)首席执行官类似总经理、总裁,企业法人代表COO(Chief operating officer)首席运营官类似常务总经理CFO(Chief financial officer)首席财务官类似财务总经理CTO(Chief technology officer)首席技术官类似总工程师CIO(Chief information officer)首席信息官主管企业信息的收集和发布这里总结CAO----CZO的代表意思,大家有兴趣看看,对你工作有帮助哦! CAO: Art 艺术总监CBO: Business 商务总监CCO: Content 内容总监CDO: Development 开发总监CEO: Executive 首席执行官CFO: Finance 财务总监CGO: Gonverment 政府关系CHO: Human resource 人事总监CIO: Information 技术总监CJO: Jet 把营运指标都加一个或多个零使公司市值像火箭般上升的人CKO: Knowledge 知识总监CLO: Labour 工会主席CMO: Marketing 市场总监CNO: Negotiation 首席谈判代表COO: Operation 首席营运官CPO: Public relation 公关总监CQO: Quality control 质控总监CRO: Research 研究总监CSO: Sales 销售总监CTO: Technology 首席技术官CUO: User 客户总监CVO: Valuation 评估总监CWO: Women 妇联主席CXO: 什么都可以管的不管部部长CYO: Yes 什么都点头的老好人CZO: 现在排最后,等待接班的太子在中国可能碰到的一些职位简称:1. GMD〈General Managing Director〉——总经理。
销售员标准作业手册
销售员标准作业手册(第四部分)申请国外(内)佣金赔偿(一)营业助理填妥申请书,送呈主管经理、总经理签名核准送交押汇科长,如赔偿须扣工厂者于表上注明并另填写扣款单一份交会计,一份交稽核,一份交采购科长,一份留底,以便工厂请款时扣除,如是亲交来穗的客户,须备妥收据及护照影本送交会计制单。
(申请书为四联,其中一份留底)(二)在支付国外佣金时必须:1.与国外公司订佣金可在任何地点支付的契约影本交会计。
2.每支付前由对方公司来信指定由某人携带该公司开立的收据支领。
(三)押汇科长收到国外汇款支出申请单,送交有关会计签收一份,另一份交稽核。
□对样品处理(一)出货样品:营业助理必须取得并切实负责验货无误后予以自行保管或予补样。
(二)收到工厂新样品,呈阅主管经理后,应附厂商住址、电话及负责人姓名及价格资料即送采购部有关科长编资料。
(三)承办助理收到新样品,应从速送采购部,如获订单,可得奖金。
(四)有秘密样品(专利或只能卖给专门客户)不可随便陈列于样品室。
其订单及样品函的科长栏应改填经理名。
(五)如需向商业部门借出样品时,应填写"样品外借申请单"连同彩色照片呈总经理核后方可借出。
(六)如有不可陈列的印刷盒,由承办助理于出纲SMPL上注明"不可陈列"字样,先交管制中心销案后,再由管制中心送交承办助理保管。
□注销国内订单(一)营业助理向装押助理签收"营业部订单货款支付核准单"须详细核对单价、数量及扣款事项并作付款记录后交管制中心核对,无误后签名呈阅经理,并将原国内订单底上予以注销。
(二)凡有退关税或退货物税的工厂在未结关前请款一律保留50%(包括送仓库货),如工厂急需货款,亦应先开来保证票。
□接到报价单与国内订单装押助理收到由营业助理转来的报价单与国内订单时,应核对报价单与国内订单上包装、数量是否完全相符,如发生错误或有疑问时,应即与营业助理协调或请示主管经理如何处理。
2019-2020-销售人员实用英语-优秀word范文 (2页)
2019-2020-销售人员实用英语-优秀word范文
本文部分内容来自网络整理,本司不为其真实性负责,如有异议或侵权请及时联系,本司将立即删除!
== 本文为word格式,下载后可方便编辑和修改! ==
销售人员实用英语
1. What can I do for you ?
1.有什么能效劳的吗?
S : Good morning , sir . What can I do for you ?
先生,早安,有什么能效劳的吗?
C : I ' m just browsing around . S : Please take your time .
我只是随便逛逛. 那么请慢慢看.
2. Are you looking for something ?
2.你要找些什么吗?
S : Are you looking for something ? Madam ?
你要找些什么吗?小姐?
C : Well , yes . I just wonder whether you have tie rack here . 是的,我正想问你们有没有领带架.
S : Certainly , madam . Would you mind coming over here ?
当然有,小姐,请往这边走
3. Pardon me
3.请再说一遍
S : Good morning , sir . May I help you ?
早晨好,先生. 我能效劳吗?
C : I want a telephoto lens . Do you have one here ?。
销售员英文翻译
销售员英文翻译Salesman English TranslationIn today's global market, effective communication plays a crucial role in successful business transactions. Many companies require their staff to be fluent in English, especially those who work directly with customers. One such important position is that of a salesperson. In this article, we will explore the key skills and knowledge needed for a salesperson to effectively communicate in English.First and foremost, a salesperson must have a good command of English language. This includes having a strong grasp of grammar, vocabulary, and pronunciation. Being able to express ideas clearly and concisely is critical in sales, as it helps build customer trust and confidence. A salesperson should also have good listening skills, as understanding a customer's needs and preferences is key to making a sale.In addition to language proficiency, a salesperson should also possess good interpersonal and communication skills. These include being able to connect with customers on a personal level and build rapport. A friendly and approachable demeanor goes a long way in creating a positive customer experience. Active listening and effective questioning techniques are also important, as they allow a salesperson to gather information and tailor their pitch accordingly.Furthermore, a salesperson should have a solid understanding of the products or services they are selling. This includes beingknowledgeable about the features, benefits, and competitive advantages of the products. Being able to explain these aspects in simple and easy-to-understand terms is crucial in convincing customers to make a purchase. The ability to address customer concerns and objections in a confident and knowledgeable manner is also important in closing a sale.Lastly, a salesperson should be familiar with sales techniques and strategies commonly used in the industry. This includes understanding the sales process, such as prospecting, qualifying leads, making presentations, handling objections, and closing deals. Being able to adapt and adjust sales strategies based on customer behavior and market trends is key to achieving sales targets.In conclusion, being a successful salesperson in today's global market requires more than just language proficiency. It requires a combination of language skills, interpersonal skills, product knowledge, and sales techniques. By continually improving these skills and staying updated on industry trends, a salesperson can effectively communicate in English and achieve sales success.。
天和销售员手册 销售员英文翻译
天和销售员手册销售员英文翻译天和销售员手册目录·手册说明·公司简介·产品介绍·日历、邮编、区号·开启档·工作管理规定·营销人员职责·通讯录·销售员日记及附表手册说明一、本手册将作为天和销售员工作质量的重要指标;出差时请随身携带,每天如实填写。
二、销售员在每次出差返回后,三日内将本手册交市场部核查、汇总,经市场部确认填报内容合格后,方可准许报帐并更换新内页。
三、凡因销售员忘带,忘填、忘交等情形而影响工作的推进,其结果由销售员承担全部责任;市场部应在一日内对销售员上交的手册内容给予确认,如拖延时间,由市场部承担全部责任。
四、本手册为天和公司内部机密,请妥善保管;泄漏必纠,遗失速报。
公司简介·企业理念:“天人合一,和诚善性”·企业精神:“天地意,追日千里,和人心,造福万年”·企业口号:“天和同心,追创辉煌”·概况:位于漓江之滨,伏波山旁的桂林天和药业有限公司始建于1952年,是一家股份合作制的专业制药企业,广西重点医药生产企业。
·主要产品:天和骨通贴膏系列、天和追风膏系列、天和弹性创可贴、天和伤湿止痛膏、天和麝香壮骨膏、天和鸡眼膏、天和新皮癣净、关节止痛膏、医用敷料、卫生材料系列。
·产品质量:坚持贯彻GMP,建立健全质量保证体系,产品质量稳定提高率为100%,市场抽检合格率保持100%。
·企业发展:企业规模和经济效益10年增长40倍,1994年以来,“天和”牌骨通贴膏带动“天和”系列产品,每年以翻番的速度增长,在全国膏药行业形成三雄鼎立的局面;“天和”骨通更以单一品种年销售超亿元成为全国同类产品之龙头,定为国家级新药,列入国家重点开发新产品;“天和”追风膏评为广西名牌产品,列入国家中药保护品种。
·未来展望:秉承“天人合一,和诚善性”的企业理念,天和药业正积极制定“廿一世纪发展战略纲要”,全面导入CIS企业形象战略工程力争在最短时间内,使天和药业成为国际化、现代化的高科技制药企业,“天和”之光终有一天必将谱照大地。
41. Sales Staff销售人员
41. Sales Staff 销售人员1 Words and Phrases单词和词组revolve围绕,使旋转make the world go round使地球转动/前进consumption消费the driving force推动力quality特质,品质brush up增强,提高concentrate集中translate the customer’s needs转化顾客需要psychology心理学to the selling side销售方面emphasis强调on a personal level个人水平empathy移情作用,同情not merely for the sake of不只是为了prospects前景not the least being尤其,其中重要的一个ambition野心,上进心 a degree of ambition一定程度的上进心showroom展厅put yourself in their shoes设身处地为其着想2 Sentences重点句型1. Were you on the design side or on selling?你是在创作部还是销售部?2. It’s your job to promote that consumption. 促进消费就是你们的职责。
3. In terms of priorities,I actually put people first. 说到重点,我其实是把人放在第一位。
4,What practical experience have you had to date?到目前为止你有哪些实习经历?5. When you look at it that way,I guess you’re right. 您要这么看,我想您说得对。
6. Does that make selling an important favor in society?那这样有没有使销售变成社会的重要行业呢?7. What attracts you to the selling profession as a career?是什么吸引你把销售作为自己的事业呢?8. Understanding human nature is a definite aid to selling. 理解人性肯定对销售是一大帮助。
销售员 翻译
销售员翻译Salesperson Translation (700 words)As a salesperson, communicating effectively with customers is essential. It is not only important to understand their needs and requirements, but also to provide them with accurate and detailed information about the products or services being offered.First and foremost, a salesperson must be a good listener. This means paying attention to what the customer is saying, and asking relevant questions to clarify their needs. By actively listening, a salesperson can understand the customer's situation and tailor their sales pitch accordingly.In addition to listening, a salesperson must have excellent communication skills. This involves not only being able to speak clearly and confidently, but also having good nonverbal communication skills, such as maintaining eye contact and using appropriate body language. A salesperson should be able to express themselves clearly and concisely, and be able to explain complex ideas in a way that is easy for the customer to understand.Furthermore, a salesperson should have a good knowledge of the products or services they are selling. This means being familiar with the features and benefits of each item, as well as any limitations or restrictions. Customers rely on the salesperson to provide them with accurate information, and being knowledgeable about the products or services helps to build trust and credibility.Another important aspect of being a salesperson is building rapportwith customers. This involves establishing a connection with the customer, and making them feel comfortable and at ease. Building rapport can be achieved by being friendly and approachable, and by showing genuine interest in the customer's needs and concerns.In addition to building rapport, a salesperson must also be able to handle objections and resolve customer complaints. Objections may arise when a customer has concerns or doubts about the product or service being offered. It is important for a salesperson to address these objections in a respectful and understanding manner, and to provide the customer with the necessary information or reassurance to overcome their concerns.Similarly, if a customer has a complaint or issue with the product or service, a salesperson should be able to handle the situation professionally and efficiently. This may involve listening to the customer's concerns, offering a solution or alternative, and following up to ensure that the issue has been resolved to the customer's satisfaction.Overall, being a successful salesperson requires a combination of various skills and qualities. It involves being a good listener, having excellent communication skills, being knowledgeable about the products or services being sold, building rapport with customers, and being able to handle objections and complaints. By possessing these skills and qualities, a salesperson will be able to effectively communicate with customers and successfully sell products or services.。
销售词汇
中英文职位对照:市场与销售Marketing/SalesVice-President of Sales 销售副总裁Senior Customer Manager 高级客户经理Sales Manager 销售经理Regional Sales Manager 地区销售经理Procurement Manager 采购经理Sales Assistant 销售助理Wholesale Buyer 批发采购员Tele-Interviewer 电话调查员Real Estate Appraiser 房地产评估师Marketing Consultant 市场顾问Marketing and Sales Director 市场与销售总监Market Research Analyst 市场调查分析员Manufacturer’s Representative 厂家代表Director of Subsidiary Rights 分公司权利总监Sales Representative 销售代表Assistant Customer Executive 客户管理助理Marketing Intern 市场实习Marketing Director 市场总监Insurance Agent 保险代理人Customer Manager 客户经理Vice-President of Marketing 市场副总裁Regional Customer Manager 地区客户经理Sales Administrator 销售主管Telemarketing Director 电话销售总监Telemarketer 电话销售员Sales Executive 销售执行者Marketing Assistant 市场助理Retail Buyer 零售采购员Real Estate Manager 房地产经理Real Estate Broker 房地产经纪人Purchasing Agent 采购代理Product Developer 产品开发Marketing Manager 市场经理Advertising Coordinator 广告协调员Advertising Assistant 广告助理Ad Copywriter(Direct Mail) 广告文撰写人Customer Representative 客户代表面试技巧:助你成功面试的33个英文句子Mature, dynamic and honest.思想成熟、有活力、为人诚实。
销售员翻译
销售员翻译Salesperson TranslationA salesperson plays a crucial role in any business. Their main responsibility is to sell products and services to customers. However, successful salespeople go beyond just selling. They build relationships with their customers, understand their needs, and provide excellent customer service. In this translation, we will discuss what it takes to be a successful salesperson.First and foremost, a successful salesperson must have excellent communication skills. They must be able to effectively communicate with customers, understand their needs, and convey the benefits of the products or services being sold. This requires being a good listener, asking the right questions, and being able to provide clear and concise information.In addition to communication skills, a salesperson must also be knowledgeable about the products or services they are selling. They should be able to answer customers' questions, provide accurate information, and address any concerns or objections. This requires ongoing training and staying up-to-date with the latest products and industry trends.A successful salesperson is also confident and persuasive. They are able to build trust with customers and persuade them to make a purchase. This requires being assertive, but not pushy. It's about finding the right balance between being persuasive and respectful of the customer's needs and preferences.Another important quality of a successful salesperson is resilience. They face rejection daily, but they don't let it discourage them. They learn from their failures, adapt their approach, and strive for improvement. They see rejection as an opportunity to learn and grow, rather than a setback.Furthermore, a successful salesperson understands the importance of building long-term relationships with customers. They follow up with customers after a sale, ensuring their satisfaction and addressing any issues that may arise. They also maintain regular contact with customers, keeping them informed about new products or promotions. By building trust and delivering excellent customer service, they not only generate repeat business but also earn referrals from satisfied customers.Lastly, a successful salesperson is goal-oriented. They set specific, measurable goals for themselves and work diligently to achieve them. They are self-motivated, focused, and willing to put in the effort required to meet or exceed their targets.In conclusion, being a successful salesperson requires a combination of excellent communication skills, product knowledge, confidence, resilience, relationship building, and goal orientation. It's a challenging yet rewarding profession that offers opportunities for personal and professional growth. With the right skills and mindset, anyone can become a successful salesperson.。
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
【销售员标准作业手册(第六部分)】销售员英文翻译销售员标准作业手册(第六部分) 结关后工作 (一)装押助理须查询报关行及船公司,货是否确实出口无误,如确实无误,将出口明细表一份交会计,另一份送管制中心,并将营业部订半日货款支付核准单交营业助理。
(二)催CBC必须确实于结关次日取得,除非以错单出口者,须随时催报关行,最迟须于一星期内取得,否则须向主管经理报备。
(三)于CBC到达后,如要办理经济部产地证明书,须附上INVOICE一份,工厂已盖好章的原料加工切结书一份及CBC副本一份送交报关行,以便办理产地证明。
(四)在拿B/L前须将S/O留底正确无误一份交报关行,以便到船公司拿B/L时核对。
(五)在收到B/L时立刻核对材数与运费与内容有无错误是否符合。
(六)B/L如须预付运费,应会同营业助理填妥营业部杂费支付核准单交有关会计,如经理不在,为争取时效,可凭装押助理签名,即送会计付款,事后由会计送给经理、副经理、助理补签。
(七)将文件备妥,待文件齐全后,将全套押汇文件另加出货明细表INVOICE,B/L各一份连同出口登记本第三联(稽核)第四联(押汇)交押汇科长,将必要文件转送银行押汇,出口登记本第三联由押汇科长转送稽核,时间由结关日起不得超过七天,如有延误需写原因,并须扣各经理利息,并处罚装押助理。
(八)押准文件存档联及寄交客户,联经由营业助理呈阅主管经理后,分别寄出并在存档联上注明"归档",交收发中心。
(九)押汇科长收到结汇证书连同信汇回条、出货明细表、INVOICE 及B/L各一份送交有关会计。
□打OOL 视客户或经理需要,装押助理应按所办客户会同营业助理打OOL三份,一份由装押助理留存,两分转交营业助理留存一份,另一份呈阅主管经理。
□收到仓库存货周报表仓储科须于每周一上午11时半前将仓库周报表送交行政助理,行政助理于午前送交装押助理,装押助理收到后须填妥L/C期限栏及装船日期栏,并核对数量、唛头厂商无误后交营业助理核对,于每周二中午下班前交主管经理转交行政助理,如仓库存货周报表上有错误时须立刻去电话与仓储科长联系查明。
□申请LOCAL L/C (一)向押汇科长取表填妥,即送主管经理,总经理签名核准交押汇科长申请,在开发本地信用状申请书上须开给何家工厂,手续费是否从工厂扣除。
(二)押汇时LACAL L/C复印件本一份需送押汇科长。
□货完全出清时的工作 (一)国内订单装运联待货完全出清不再使用时,自行烧掉。
(二)L/C影本待货完全出清不再使用时,应即交押汇科长。
□核签报关费 (一)核对唛头、件数是否无误,并于出口登记本留底联注销并于出口登记本上报关费栏登记该批报关费,以免报关行重复请款。
(二)报关费如多出规定费用时,应签请经理核准。
模板,内容仅供参考。