总机英语

总机服务英语

1．The charges/rates are 22cents for the first three minutes. And 11 cents for each additional minutes. 2．The charges/rates are 70cents per 1 minute.

3．The charges/rates are 2 Yuan per 1 minute .

4．The charges/rates are 8 Yuan per 1 minute.

5．The service charges is 4 Y uan for make a phone call to Hongkong/Mocao/Taiwan.

6．The service charges is 2 Y uan for each DDD call. 7．The service charges is 4 Yuan for each IDD call. 8．What’s the time difference between Beijing and New York?

9．The time difference is 13 hours. Beijing is 13 hours ahead.

10．I’m sorry . Your IDD is not in service yet . It’s usual to pay a deposit first , then you can dial directly from your room.

11．We can offer the second wake up service several minutes later . Would you like it .

12．I’m sorry , this is operator speaking . Sorry to disturb you , there is a long distance call form XXX for you , would you like to take the call now .

13．All house call are free.

14．And what time shall we call you?

15．Do you mean you want him to call you back ? 16．He is not in at the moment .

17．He is on another line now.

18．For room to room call . Just dial the room number. 19．Excuse me for asking , which country you want to calling?

20．I’ll check it , and call you as soon as possible. 21．I’m afraid you have the wrong number.

22．The line is bad .

23．There is no one by the name of XXX in that room.

24．We have no room with that number . All our rooms have four digit numbers.

25．We are sorry . It was our mistake.

26．For calls outside the city , please dial 9 first and then the country code , the city code , the telephone number you want.

27．I’m sorry , but if there are two incoming calls at the same time , we often hear a busy signal . 28．You may try again after a while.

29．I’ll do that but please inform us when you come back .我们会那样做的，但当你回到房间时记得通知总机。30．Your telephone is out of service.您的电话出故障了。31．Because we set “do not disturb” function on your phone , but you will not be affected by the function , please dial “9” first , then following the telephone number.因为您的电话设了请勿打扰，但您可以不用理会它，请先“9”，接着拔您的电话号码就可以了。

32．I’m sorry sir . I will inform the telephone technician immediately . they will send somebody up to your room to fix it .对不起，先生。我马上通知电话维修，他们会派人上去维修的。

33．I’m sorry , according to the hotel policy , I can not tell you .对不起，根据酒店的规定，我不能告诉您。34．We check it with the department concerned . And call you back later.我们查一下，稍候给您回话。

35．I’m sorry . We don’t have special night rates.对不起，我们没有特价。

36．Breakfast is served from 7:00 to 10:00 a.m ; lunch and dinner served from 11:00 a.m to 23:00 p.m .早餐是早上7：00至10：00，中餐和晚餐是从11：00至23：00。

37. Could you hold the line , please .请您拿着电话等。