体验商务英语3第二版Unit3Organization学习资料

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services related to business and public premises. Cleaning services is the basis of our service contract, but it can easily be linked to other services. These include facility services (including reception, mail and messenger services) as well as security services, meeting and conference services, the maintenance of vending machines, replacement of carpets, washroom hygiene services, green area services and versatile local laundry services for companies and their employees. Our clients comprise companies and institutions from all business and public sectors: the food and pharmaceutical industries, hospitals, the retail sector, energy industry, schools, hotel and catering business, the metal industry and transportation.
bureaucratic b) centralized a) or b) conservative b) dynamic a) impersonal b) professional a)
caring a) decentralized b) democratic a) hierarchical b) market-driven a) progressive a)
Reading SOL Cleaning Services provides services throughout A successful Finland and in Estonia, Latvia and Russia. We offer our organization clients a centralized package comprising most
3 Hold on a minute, please, I’ll transfer you to a supervisor. call center
4 We need to deliver this consignment on Friday.distribution center
5 The production line is operating at full capacity. factory
8 All our engineers are out working on repairs at the moment. service center
Vocabulary
Company structure
Which of the words below can describe:
a) good qualities of an organization? b) bad qualities of an organization?
3 Unit
Organization
‘How many people work in your office? About half.’
Starting up 1 Would you like to work in the building in the photo below? Explain why or why not.
Vocabulary Listen to the comments from different places in the Company organization and write them down. Then match them structure to the places in Ex A.
2 Which people in your organization have their own office? Do they have their own office because of a) seniority; b) a need for confidentiality; c) the type of work they do?
Starting up
Vocabulary Match the words to the pictures. Company
structure
subsidiary
call center
warehouse
outlets
ຫໍສະໝຸດ Baidu
factory/plant
head office distribution center service center
6 The Board of Directors have fixed the Annual General Meeting for Tuesday the second. head office
7 Why do we always have to check with the parent company before making decisions? subsidiary
1 Stock levels have been low for two weeks now. - warehouse
2 Can you e-mail these sales figures through to head office as soon as possible? branch/outlet
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